Blackvue DR590X Questions & Answers
Verified
Camera and card just installed in 2018 kia cerato in cairns. Camera bought at autobarn cairns I'm unsure about the correct viewer download procedure on to windows 11 computer Computer says it has downloaded it however I don;t know where it is located and can't find a way to locate the download Do I have to load the camera card onto the computer now to see the viewer? I ask this as the manual's set up says to insert the new card into the camera after the camera is fitted to the car. Cairns time is gmt plus 10 hours and the camera manual says its preset at gmt plus11 hours so how does a change get actioned? Any relevant assistance will be most ppreciated -- mike in cairns
Hi Mike, You will need to insert your cameras SD Card in a computer and then use the BlackVue Viewer to adjust the firmware settings. Here you can set the timezone or adjust it to a manual timezone. Once the settings have been saved the SD card can be removed from the computer and inserted back into the camera. If you require any assistance feel free to call our support team on 08 6267 5167 Opt 2 so that we can assist further.
Best regards, Chaim BlackVue Australia
G'day...I have been in an accident today(4/9/2022)..try to look at the downloads...nothing recorded on this day..last recordings from 19/8/2022 to 22/8/2022..any reason for this?
When did u last format your card ?????? needs to be done every 3 months or so. What brand card is in it and is it a 590 camera??? Does it say starting normal recording when you turn the car on???? Not enough info to give an inteligent amser
Took it to the shop where i bought it from..doing some test..seems to be faulty..so i am upgrading to the bigger model that use bluetooth.thank you.
I have had my DR590-2ch with B-112 Power Pack for over 2 years now. It was working fine for the first year or so but it lost the correct date & time stamps started maybe half a year ago. The date and time remained as when the device was disconnected with power last time. It may be because the internal RTC battery was dead after I did some research online. So I bought an external GPS antenna and hope i can use the sync with GPS time function on the firmware setting to sync the gps time automatically without relying on the RTC battery. I think the antenna is working fine as I can see the speeds were recorded on the video and the little gps blue light on the device was on when the gps signal was locked. But the date and time were still wrong. Can anyone help fix the date and time issue? Many thanks in advance.
If you are handy with a fine soldering iron you can replace the little battery and it only costs about $3 The models I have had ,even with inbuilt GPS dont resync the time when they start up The battery is this one. external link
You should find a Youtube video on how to do it
Im not sure I can do it. And the batteries seem all from China. It takes forever to arrive Australia. Do you know anywhere else in Australia sells this little battery?
Hi Alex, We are able to perform the repair or supply the appropriate battery if needed. If you would like us to look into this or provide quotes on the repair or to supply the battery. Please email us on the address below. support@blackvue.com.au
Best regards, Chaim BlackVue Australia 08 6267 5167
How hard is it to turn off the Audio recording? When the Audio is switched off does it stay off or do you need to do it at each time you start the car?
You need to do it through the blackvue media player on a apple or Microsoft computer You download the media player from blackvue website Once audio is turned off using media player with the cameras sd card inserted in computer it will stay off until u change it,
Get an answer from our members and BlackVue representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.