Poor customer service - you'll be ignored - do not use Blurb
Recently ordered a book for a special birthday of a relative. Two minutes after our order was placed we realised that a few errors needed to be fixed. Contacted Blurb them through customers support straight away. Our contact was ignored for two days then our order was shipped without the decency of even contacting us. A waste of $90.
- Verified customer
Idk why the other reviews are bad
My friend and i wrote a book together - it was such an easy process, like unbelievably easy. they have free book editing software.
The pricing of the book was really really really cheap, even though we got just 2 units - and it took 3 Days to come !!! kinda insane. Could not be more happier
*Note for improvement* It would be great if there was a collaboration feature to edit and share the editing process with others.
Little bit good, little bit bad
Recently ordered a phonebook from Blurb Australia. The process was easy, and the book arrived in less than a week which was amazing. I was disappointed with the print quality however, quite a lot of graininess - even on the professionally shot images, which is OK for the purpose of this particular book, but I wouldn't want to product an important photography album or wedding album using this service. I work with printers on a daily basis and the digital printing equipment they must use to product such low quality prints must be very old, or very cheap.
Low print quality at Blurb Australia
Had an unpleasant experience with Blurb Australia. Ordered a photo album from Blurb Australai while there was a 40% discount offer. Quality of the print is very low, I think I could have done a better job with an office printer. While I was disappointed with the print quality of the photo album, I was very happy with the work done by Blurb USA. I have used Blurb USA to order a photo album for a gift and I couldnt have been happier with the result. Used most of the same pictures for the photo album ordered at Blurb Australia but the print qualit...y was below average. Customer Service support is un-helpful and do not take into consideration customer satisfaction. I would not recommend Blurb Australia to any of my friends and will definitely not order again from Blurb Australia.
- Verified customer
Amazed at the quality
I used the Blurb Book Smart program to make a photobook.
Why I chose them:
I wanted a program that had a lot of text layout options as well as photo layout options. I am not a professional & I don't have technical knowledge, I have made plenty of photobooks before but this time round, I had my dad's life story I wanted to print up & it ran to 50 foolscap pages he wrote before he died. I wanted the security of knowing I could pick a layout and it would work without me having to fiddle with it or work out anything. Plus I wanted to add some ...
Books published exactly as I expected
I have created photobooks using Snapfish, Shutterfly (American) and Blurb. The last 5 books I have created, however, have been with Blurb. Here's why.
1) The books are well put together, with quality binding, nice end papers and a spine which fits the book exactly (unlike the ones from Snapfish). The printing is good quality and matches what I see on my (calibrated) monitor.
2) I like being able to work on my PC and then upload the pages when I have finished the whole book. That's because it's easier to move things around and make change...s. It also means that you can work offline. Blurb allows this (as do some others). 3) I found the Blurb software easy to use. There are many layouts provided, but it's possible to further customise them if you're not happy. You do have to download it, but it's not much trouble. 4) Blurb (and Shutterfly) allow me to totally customise the front cover, back cover and spine. Snapfish has more limited options.
Questions & Answers
How can I edit an already printed book? I have received the pdf form, do I change it there?
Late to answer you but just in case you want to use it in future. I am an amateur, there may be better ways to do it but what I do is I save the book as I go along. Occasionally I 'save as' and put the date on it in a special folder on my computer. But I always 'save' as I go along and I find I have a dozen or so copies in the blurb program when it opens. They will say eg edited one day ago, edited one week ago etc
When you have the book completely ready, look over it and then save & save as. Then order.
If in future you want to edit it, just go to one of the saved versions in the blurb program.
I have just ordered the same book 3 times and each time I made some small editing changes. I didn't use the pdf, just the blurb program itself.
It does mean you'll have to reload the new, edited version when you want to order.
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