Whilst the pictures look good a stubby holder that doesn’t hold stubbies is next to worthless, the mug not much better. Have to find another present for my family member, more money out of pocket. Would not recommend.

Ordered 3 photos on canvas - I tinkered with a photo editor. Spent the extra to get them checked by staff and was so worth it - very impressed with service and results, much better than I imagined!

Ordered 8 canvas prints using quite old and not terribly good quality photos. Prints turned out perfect without using their check option! Very pleased. Thank you Canvas Factory. I’ll be having more done.

I ordered acrylic photos to mount in custom made frames and the order came with aluminium mounting brackets attached not requested. Removing them stuffed the sensitive photo contact backing making a defect in the middle of the picture. Contacted them and unwilling to help offering a $10 discount to replace. Look elsewhere, very poor customer service.

The order arrived with defects. I emailed to inform the sales team, they responded within 24 hours, re processed the order and the new order arrived withing 3 days.

Very happy with the product and service

Once we decided on print we made sure we choose the option of having a professional digital artist check prior to printing. I am so glad we did, as I had taken a picture from a computer screen and the pixels would have shown. But I had expert advice on how to fix and was so happy with final product. Will definitely use again!
Thanks so much!

We ordered three reasonably large prints and two were perfect. They were able to sort out the issues for us for the third very professionally. Could not be happier. Great price too.

I am more than pleased with both my canvases! The quality of the photos let alone the product itself is absolutely fantastic. 100% happy with my order!! Would definitely recommend!

Excellent print and frame work.!! very happy with the colour and quality.
Highly recommended..! :)

The delivery partner they chose ICumulus had bad reviews, was bit worried about receiving the delivery on time after going through the reviews but surprisingly it was delivered on 2nd business day..! That to a regional area.!
Thanks guys :)

I never expected such a wonderful reproduction. It is outstanding and accurate. It is a large Landscape, 190cm x 90cm. Crazy to say, but I like the Reproduction better than the original painting. I am won over and will continue using Canvas Art alone. In fact ordered a Family picture today. 1. Photo, the original, framed.

I ordered a print and it arrived too dark, I contacted Canvas Factory support and they said it was because I was viewing the picture from a backlit screen, making it appear brighter than in reality. Even though it was my error they were happy to send a replacement (with brightened colours) and it looked amazing.

THEN we ordered a separate acrylic and it had a slight imperfection in the printing process and Canvas Factory had no issues with reprinting that one either. Absolutely elated - the product is fantastic at a good price and I can't fault their service. Best customer service experience I've ever had!

I am really disappointed. Ordered 2 weeks ago, been in communication and keep getting told that they are not the order team and don't know what is happening with my order. Not impressed. No update on order and no one seems to know what is happening. I would like an update or else I will take it further to the ACCC, as this is unacceptable customer service.

This was the first time I’d had one of my own photos printed on canvas, and I was really pleased with the result. The website was easy to navigate and I found it easy to place my order. The end product was excellent. I would definitely recommend The Canvas Factory for all your printing needs!

First photo print arrived with colours not right, once evidence was provided (beware you need to check the colour outside in daylight not in the place it'll hang) there was no issue in remaking the print. Regular updates on where the print was up to in production and delivery were useful. Definitely shop with the Canvas Factory online again.

These guys are amazing. Even within 24 hours of their discount deadline (when they would have been so busy) these people were willing to help me meet the deadline and save myself a heap of money. I've used them before and they were pretty good and they excelled themselves once again this time around.

Quick delivery and very easy to communicate with. The quality of the canvas is amazing and I will definitively order more products from them. Super recommended. Great work and professionalism

I am very happy with my canvas prints. The canvas and construction are of good quality, looks fantastic and the process was done in a timely manner. I will use Canvas Factory again.

I’ve ordered twice from this company, most recently was late at night on the 25th of March, the order was delivered by the 31st March, great turn around time, great communication, (I was warned the image might come out slightly blurred because of the image quality I submitted and given the option to change it etc) and a great quality final product! Would recommend :)