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BMW Finance Services

BMW Finance Services

1.8 from 13 reviews

See the Best Car Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(2)
(1)
(0)
(0)
(10)
  • Timeliness
    3.3 (3)
  • Loan TypeVariable Rate (1) · Split (1) · Fixed Rate (1)
  • Transparency
    3.0 (4)
  • Customer Service
    3.0 (4)
  • Application Process
    4.3 (3)
  • Loan Term3.5 years


Marcus

Marcus

  • 2 reviews

Appalling attitude

published

Alphera/BMW finance customer for over 20 years, never
missed a payment, never an issue until now. Apparently if I don’t buy a BMW or Mini from one of their dealers I can take my business elsewhere!
I can and I will........... but what an attitude!...........
Great way to lose customers guys, on finance and car sales!


iMan

iManAU

  • 17 reviews

Very easy to deal with

published

I approached BMW after reading about their offer of 0% loan on select motorcycles. I was a little worried at first because my credit score, when plotted on a chart, looks like a roller-coaster ride. However, unlike big banks that crimilise you for a credit inquiry on your file two years ago, BMW Finance asked me questions and let me explain my credit history. Two days later, my application was approved and I was riding into the sunset. Just what I'd expect from a reputable brand.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateNovember 2019
Car ModelVolkswagen Polo
See all answers
Zac S

Zac SGreater Melbourne (Outer), VIC

  • 12 reviews
  • 24 likes

Better finance company than others, low interest rate and low fees.

published

I've been with BMW finance before and satisfied basically no monthly fees and low interest rate. the only issue is you need to be registered for GST otherwise its hard to obtain approval. You can customise your residual to suit your repayments. I had loans with other finance firms but interest and fees were high over 15% overall plus had to pay huge early repayment penalty. With BMW this is not the case, you can repay early if you like only now small fee applies. Still better deal than other companies on the market and super low rate of under 6%.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Car ModelBMW X1
See all answers
astraldinghy

astraldinghySydney, NSW

Be afraid!

published
Transparency
Customer Service

adzychester

adzychesterAU

  • 2 reviews
  • 9 likes

Disgusting and unconscionable

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers

Master of puppets

Master of puppetsCentral Queensland, QLD

  • 3 reviews
  • 2 likes

Don’t be fooled with them

published

Just a waste of time and will be giving the car back as there are lenders that respect the consumer as people below have said
They are terrible but at the end they will not get there money back. Beware people not to get a loan with them.


CJ114

CJ114South East Queensland, QLD

  • 9 reviews

Why is my review so different?

published

I've read the other reviews and I note that they are all negative. Is this because most people only write a review when they're unhappy? I've written a number of reviews, both positive and negative, always trying to be honest.
My recent experience with BMW Finance/Alphera has been nothing short of excellent.
Refinanced at end of lease, pleasure to deal with!


Mona Jaajaa

Mona JaajaaSnowy Mountain

  • 9 reviews
  • 17 likes

Money hungry

published
jana

janaAlexandria

  • 9 reviews
  • 9 likes

Unprofessional Finance team, can do damage and create havoc.

published

Very happy with my purchase but the Finance team created so much personal drama with incorrect reporting.
Took action with Finance Ombudsman to resolve as BMW Finance did not understand the serious nature of their incompetence. Stay clear use any other finance group but BMW. Their negligence and ruin people with their poor level service.

Hamed

Hamedsydney

  • 3 reviews

Never Get Close To Them.

published

Mark

MarkGreater Melbourne (Outer), VIC

  • 5 reviews

Do not use BMW/Alphera Finance

published

banter

banterSydney, NSW

  • 26 reviews

'Sheer Driving Pleasure!' - are you kidding me?

published

DockersFan

DockersFanGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Misleading and an absolute Joke

published

Took out car finance for a new vehicle in 2014. Paid out the loan through a refinance in August 2016. Confirmation email received, thanking me for my payment and that the loan is paid out in full.
2 months later
(1st week October 2016) Email received saying there was an outstanding balance of $880.
BMW finance is pointing the finger at Alphera, and vice versa. This is not only unacceptable behavior, but also exceptionally unprofessional and an absolute joke. Considering Alphera Finance is a Subsidiary of BMW the lack of ownership between these two companies is astounding.
Would avoid like the plague.

1 comment
DockersFan
DockersFan

Questions & Answers

Jeje

Jejeasked

What the lowest repayment on the new x5 hybrid

3 answers
Master of puppets
Master of puppets

Well simply for 65000k vehicle the repayments where 820 a month$ with 20000$ ballon at the end of 5years

Jeje
Jeje

So can we say 100k car could have $40000 ballon at the same repaying?

CJ114
CJ114

Depends on the residual. 40% of 100k would be 40k.
As for the rate, that's between you and your finance company. Rates depend on many things, including credit rating, vehicle specs etc.


BWMBENZ

BWMBENZasked

Hi All,
I have visited deal in Melb CBD and applied finance on Monday .. how long does it take to process finance application to provide approval . Please help me with timeline need to decide somethign else based on the timeline

3 answers
CJ114
CJ114

My recent application was processed directly through Alphera and it took about 2 days. There were some questions they asked that needed replying that might have slowed the process but they were very quick.
Hope that's of some help

It takes about 2 days but be careful of the interest rate they put you on as mine was 4.5 and then went down to 2.6 per annum and if you can service the loan aswell as they don’t help you if you are in financial hardship

BWMBENZ
BWMBENZ

Many thanks CJ114 and Savlong I have applied sealer finance 4 days ago still
Waiting for reply from them...


michelle Cozens

michelle Cozensasked

Want to get payout figure

No answers

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