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Bob Jane T-Marts VIC, Sunbury

Bob Jane T-Marts VIC, Sunbury

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Bob Jane T-Marts VIC, Sunbury
4.4

24 reviews

Positive vs Negative
84%4%12%
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Rates and Fees
4.7
Transparency ?
4.7
Job Satisfaction ?
4.8
Timeliness
4.7
WARA
WARAVIC
  Sunbury

Can’t fault the service and experience at Bob Jane, Sunbury. Purchased a set of tyres in April this year for our BMW X5. Bob Jane matched the best price I obtained when I did the ring around to other retailers. The service was excellent when we booked the car in to get the tyres fitted. Six months later we had a free wheel alignment which was part… Read more ·  1

of the deal when purchasing the tyres. Two months later we had a slow flat fixed free of charge when we picked up a rogue nail. At the same time the guys did another wheel alignment when I had some concerns about the wear on the front tyres (probably related to the dirt road we live on and the wide wheels/tyres on the X5). No charge for this either. With every visit the staff at Sunbury were professional, courteous and obliging - as I said at the start of this review, I can’t fault them. When we’re due for our next set of tyres, Bob Jane Sunbury will be first cab off on our list.

Joanne S.
Joanne S.VIC4 posts
  Sunbury

Great friendly staff and customer service. Coffee machine is great too. Highly recommend A+++ Show reply

Yvonne M.
Yvonne M.VIC2 posts
  Sunbury

Always happy with the service I receive from Bob Jane. Show details ·  2

Robert Mitchell
Robert MitchellVIC3 posts
  Sunbury

Great friendly staff. Good understanding of my needs and prompt to provide no fuss service. Pleasure to visit. Show details ·  1

Chris K.
Chris K.VIC
  Sunbury

Friendly service but they screwed up the wheel alignment twice, it took 3 visits to get it right. The car was perfect before I took it in, so they actually made it worse. All I wanted was 4 new tyres, it ended up being a lot of time wasted.

Bob Jane T-Marts
Bob Jane T-Marts    

Hi Chris, thank you for the feedback regarding… Read more

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Robert B.
Robert B.4 posts
  Verified Sunbury

Best place in Victoria to get your tyres and Wheel Alignments. Very happy with the end result and drives straighter than it ever has. The cleanest workshop I have ever seen, obviously they look after there equipment and customers cars as well. Show details ·  1

Lisa
LisaVIC2 posts
  Sunbury

The service here at Sunbury was great! Friendly, knowledgeable and quick service. Show reply

Julie B.
Julie B.
  Sunbury

Very Good – 4 new Bob Jane tyres fitted, good price, service excellent & would recommend to everyone in Sunbury thanks guys Show reply

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Jon H.
Jon H.VIC12 posts
  Verified Sunbury

BF Goodrich Advantage Control Tyres purchased from Bob Jane Tmarts in Sunbury Victoria – My Daughters tyres were ok for 30,000 km but then all of a sudden the total tread from the right rear separated from the two side walls and I mean she said it went bang and she saw the tread rolling past her into the bush - she was doing her usual 80kph on a sealed road from work and has never abused the tyres nor did she notice running over… Read more

anything that could cause such a catastrophic failure. Her suspension is sound and not misaligned as per invoice quoting $79 Alignment but the installer, as per usual, said she must have run over something. If that was the case both the front and rear tyres on that side would be cactus not just the rear - I have never seen a total instantaneous tread separation from both sidewalls in my 60 years of dealing with mechanical failures so based on the limited response from the installer I recommend that you do not purchase these tyres as in my opinion they are dangerous.

Bob Jane T-Marts
Bob Jane T-Marts    

Hi Jon, we're sorry to hear about your… Read more

Korie Hewitt
Korie HewittVIC
  Verified Sunbury

Relaxing and helpful – Great work, and helpful information. It was quick and well timed. Show details ·  1

Peter D.
Peter D.VIC
  Sunbury

Good experience – Second time in the last few months buying tyres from the Sunbury store, excellent service and advice, good pricing,a pleasure to deal with. Show reply

Lukas_Grandma
Lukas_GrandmaVIC9 posts
  Sunbury

Excellent – Had my 3 month tyre check, excellent service and dine within allotted time. Thank you Bob Jane T-mart Sunbury. Luka's_Gran Show reply

alexis.ioa99
alexis.ioa99VIC
  Sunbury

4 new slicks – I had 4 new tyres fitted and balanced. I was completely happy and the price was very reasonable. Show reply

Tyre Shops

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Tony S
Tony S
  Sunbury

Worst Tyre Experience Ever! DO NOT GO TO SUNBURY – Terrible service, the Sunbury shop were not able to do a wheel allignment correctly first or second time. Had to take my car to a competitor to get my steering wheel straight and true. Scratched my alloy rims around the lug nuts on all four rims and scratched the faces because they were placed face down when changing the tyres. Manager fobbed me… Read more

off and didn't believe they had done anything wrong or that my car was veering off the road. Complete disregard for quality workmanship and laziness when it comes to handling your property.

DO NOT go to Sunbury Bob Jane, waste of time and money!

Bob Jane T-Marts
Bob Jane T-Marts    

Hi Tony, thank you for taking the time to share… Read more

Frances. F
Frances. FVIC
  Sunbury

New tyres – Bob Jane in Sunbury were very helpful. I appreciate your excellent service and would recommend them to anyone. Thank you Show details ·  1

John
John
  Sunbury

Tyre repair and replacement – Needed assistance in car tyre repairs and tyre replacement 3 times this month to 3 separate vehicles. Cannot speak more highly of their service. All aspects of their service was outstanding. Thanks to Sunbury staff. Much appreciated. Show reply

Neil
Neil3 posts
  Sunbury

Excellent customer service – Bob Jane Sunbury cannot recommend them Highly enough great service great tyres nothing was to much to ask best staff Thankyou Show details ·  1

Todd Suttle
Todd Suttle3 posts
  Sunbury

Professional service! Highly recommend! – Can't recommend enough. Great service in a timely manner! The team did an amazing job with my car Show reply

H.KA
H.KAVIC2 posts
  Sunbury

Fantastic service – Fantastic service, repaired and fitted my tyre and replaced the spare back on the wheel carrier. Couldn't of been happier Show details ·  1

Ken
Ken
  Sunbury

Great service – Thanks to the guys at Sunbury. Your service was excellent. You got me back on the road quickly and saved the day. Highly recommended. Show details

CJA
CJA
  Sunbury

Helpful, friendly, timely – The team at Bob Jane (Sunbury) were helpful, friendly and completed the job in a timely manner. No complaints. I would recommend and will be a return customer. Show details

Matt
Matt
  Sunbury

Best tyre store in sunbury – Was helped by the amazing manager Jake, who helped me out with all of my issues. Amazing service from all the staff. 10/10 will always be taking my car there. Show reply

NHM
NHM
  Sunbury

Small but frustrating detail – Tyre sensor was not reset, had to drive 1/2 hr back!

Bob Jane T-Marts
Bob Jane T-Marts    

Thanks NHM for the review! We have notified the… Read more

Harvey Cleggett
Harvey CleggettVIC
  Sunbury

Repair of a punctured tyre – Attended Bob Jane Sunbury and spoke with Frank who organised for the rear left passenger wheel on my Chrysler 300C to be inspected for a slow leak. Frank was extremely efficient, polite and the tyre was fixed in rapid time and at no cost. Thanks also goes to the young man (didn't get his name) who repaired the puncture and rebalanced the wheel. Excellent service all round and will be a customer for life. Harvey Cleggett Show details ·  1

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