picking the right fitment centre is importantThis is my second time I ordered tyre from tyresales. Additional costs for delivery for certain brand/model. My first experience was bad for the getting tyre to fit. The centre was having hard time fetching my order. I believe picking the right fitment centre is crucial. I picked another fitment centre this time, I am contacted via sms once the the tyre is delivered and I could even schedule to fit the new tyre the same day that is exceeding my expecation. Show details
Wrong commitments and bad customer ServiceWrong commitments and bad customer…
Wrong commitments and bad customer service, I placed my order on 24 December but still haven't received it after 2 weeks. Beware of them they are not keeping commitments and providing incorrect ETA's. I wish i could give them negative starts on review.
I was supposed to go to different city for leisure with my family but i had to change my plans and hotel booking just because the tyres didn't reach on time.
Date of experience: 24
Fantastic customer service by JOERAC let us down big time cancelled on us took our money. We now have to wait 3-5 days for our refund. Rang Tyresales and spoke with JOE, fantastic customer service, listened to our problem we had from RAC and sourced tyres for us and a shop to get them fitted asap. Thank you thank you thank you
Read the small print. Buyer bewarePurchased a full set of Pirelli Tyres for my Subaru family wagon. Was assured they have 12 month warranty before buying as I was wary of buying expensive ticket items online.
Local tyre fitter warned me, if something went wrong Tyresales would not do anything about their so called warranty and he was right. Said all his customers complain about this. Was too late by then.
After 13 months of normal, (mainly highway use), and only 16K kms, 2 tyres are completely finished and the other 2 are have weeks to go. Car is serviced every 6 months by ... Read moreSubaru dealer with full rotation, balance and alignment. Proof of this was supplied. Tyresales stuffed me around for weeks, while asking me to contact Pirelli myself several times. Also had to call and email Tyresales myself every time I needed info or wanted an update. Countless promises to call me back with an update the next day by one customer service rep were never met. After Pirelli sent back their report, concluding there was nothing wrong with their tyre, I was offered $184 back to purchase new tyres. Laughable to think that after spending $920 for new tyres, plus $180 for fitment and ongoing alignment costs to avoid this situation, I am now up for 4 new tyres only 13 months later! To boot I also got my shocks, springs and ride train inspected due to the disbelief that it could be the tyres. Everything was in working order. Overall the tyres are rubbish. I am part of a massive Subaru facebook group that rated these tyres. Every single person that purchased them over the last few years, said they would never buy them again. Every single person got around 12 months average use! One person only got 7 months! Pirelli don't make these anymore. I wonder why?! In conclusion these Pirelli's might be rubbish tyres, but shouldn't the buck stop with the seller? Very poor. Buyer beware.
Let down by FittersTyres arrived at fitters next day. Fitter rang to book time. Arrived at appointed time. over three and a half hours to fit four tyres and wheel align. Ridiculous Show details
Excellent Customer ServiceI was checking tyres for my BMW 325i it is an old 91 Bimmer that I am slowly restoring, I came across Tyresales who I had no idea were affiliated with Carsales,
I ordered two rear tyres for the Bimmer 205/75/R17 Kuhmo PS71 priced right cheaper than another supplier who I have just written about in my reviews with no arguments or questions about tyre placard.
Tyresales supplied them to my nominated fitter within two days, the nominated fitter contacted me when they received the tyres booked the Bimmer in for the time and date that worked for me,... Read more no hassles no argument's and I even had the nominated fitter fit the tyres that I wanted to my Optima Gt same day as the other tyre supplier refused to fit to my Optima GT. Great Customer service form Tyresales sent me several emails advising me about the nominated fitter receiving the tyres that I had ordered and followed up with me to ensure that I had the tyres fitted to my Bimmer.
Great ServiceGreat service, go right out of their way to make sure you get what your after...
Dont know how they do it!Dont know how these guys do it
Their prices are usually cheaper than your bob jane type places, they will arrange a local place to fit them for you, they will dispose your old ones
Will be buying my tyres from here from now on! Show details
A great serviceGreat price , friendly service, informed step by step will definitely be using you again Show details
Great service and pricesBought 4 tires Continental, they came to the fitting centre 2 days earlier in perfect condition , everything was well organised and went really smooth. Great service, I'll definitely recommend and will buy from tyre sales again. Show details
excellentWide range of tyres. Value prices. Helpful advice. Quick delivery to nearby tyre fitters. Plus, Bridgestone select Ballina wonderful tyre fitters. Show details
Bad experienceI had my tyres replaced on the front of my vehicle, not the rear as they have tried to convince me. I know tyre dates are written WWYY yet their customer service team, mainly Alana insisted I was lying. I asked them to take my complaint to a higher level and she’s still telling me I’m a liar. Tyresales is good if nothing goes wrong. Obviously they handle complaints poorly Show details
2nd hand tyres?!Fitted Today but looks like the tyres were previously used, I messaged Tyresales who disagree: see attached and make your own mind up Show details
Beyond what I expected, top shelf customer service we rarely see these daysDue to the recent storms and a nasty bout of Covid I was unable to contact Tyresales as early as possible. If you are lucky enough to speak with Jacinta you will treated with courtesy, respect and receive the best customer service I have received in a very long time. We live in a semi rural location on the New England Highway and the potholes post storm were next level, swallow up your car size. We were driving home one night post storm, I was busily missing potholes and then I was high beam flashed by a truck and landed in one of these monster... Read more pot holes. No damage to my alloy rims or suspension components but a horrible bulge on the sidewall of my Yokohama Advans, see photo which was bad enough to render the tyre useless. Sadly the tyres were still new and are fitted to a low mileage car, barely 300 kilometres on these tyres and a written off tyre, not a good outcome. I put my case to Tyresales and they were kind enough to sort out a new tyre for me. Now that is rare these days where most companies are so profit driven they forget their customers, this was an unexpected outcome. I was prepared to shoulder some of the cost and I told them up front. So, Tyresales customer service is excellent when put to the test and this is a perfect example of where the actions back up the talk. I notice there are some negative reviews about customer service and that seems to surround email response times and fitment centres, I am lucky as I have access to a number of fitment centres where I can pick and choose when and how the tyres are fitted, not everyone has that luxury. Well done Tyresales.
Fantastic tyre sale on lineI recently bought four Kumho tyres from Tyresales for my new van. The price includes shipping, fitting, balancing and wheel alignment and disposal of old tyres. it was the lowest price I could find. The tyre were delivered to Eastern Tyre Centre in two days and professionally fitted. Very friendly services here. The van drives like new and I couldn't be happier.
Bill Show details
Questions & Answers
Tyres for Lexus IS 250 2007
Do the rims in the pictures on the website come with the tyre?
No Jake, only tyres.
do you have a garage where we can take our car for tyres to be replaced in Sydney
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