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Worse Sales team ever
I ordered tyres online and never arrived. I contacted the support team and got contradicting statement at the beginning until they admitted that the tyres were delivered to a wrong address because the fitment center did not update their address. I straight away realised that I am talking to liars because I had a friend who used tyresales with the exact same fitment center few days before me. I struggled to get any feedback until I had to cancel the order. Until now I did now get my money back or even a confirmation that the order is cancelled a...nd refund in progress, and hence I had to escalate to PayPal to get a refund. I know that such things can happen, but that's when you get to know the level of customer support the company is providing and for TyreSales it is a big ZERO
One of the worst sales team
This is the first time i was buying tyres and met with one of the worst sales team ever.
Firstly the price of the tyre brands were 25% higher than other websites. So i requested for price match. The other wbeiste had just 2 tyres in stock and hence tyreses agreed to provide 2 with reduce price but other 2 with much higher price . So i found another website who is also selling 25% cheaper and wanted them to do price match as the other company was pretty far from my place. But the way the sales team (specifically) Chris was talking to me was Ru...de and unaccepatable. Also same time he keep telling me that why you are trying to lose money by doing price match. Why dont u go and buy from same place where you get that price. Just wondering, if they dont want to do price match and afraid of losing money then even they have it in first place. I had a terrible experience and finally decided to buy outside.
Poor service, false promises.
I ordered tyres, waited 3 days no contact, rang fitment station. Nothing here mate, I then got an email saying they have arrived. waited for fitting station to ring, nothing. Tyre sales fianlly made contact, "only one has arrived, we will let you know when the other three arrive" a week after ordering i decided to buy locally. never again.
Worst way to purchase tyres!!!
I bought 4 new tyres online from tyre sales, they said they will be at fitment place by a certain date. Then the date the tyres were meant to be delivered i received an email saying the tyres wont be coming for at least another 2 weeks, ive now had to cancel my 400+km camping trip towing a caravan with my kids for this extra long weekend because of this as i wouldnt feel safe without new tyres on the car , they were playing the blame game from michelin and then offered me inferior tyres instead of the good quality tyres i originally purchased. ...Which still wouldnt be ready for me by the time i needed them, i will never recommend tyre sales to anyone, just goto a proper tyre shop and get good old fashioned service instead of getting screwed around. Not a happy customer!!!
So happy when I left with my tyre all fixed in minutes.
I was stressed after seeing that someone had place a piece of wood with nails on it across my driveway but I called TC & Brayden fixed it in seconds. I am very grateful to the whole team that helped me that sunday afternoon.
Easiest tyre purchase ever
Ordering system was faultless, payment system easy, best price, super fast delivery and Ian Diffen Morley were a pleasure to do business with.
So Easy, Arrived the next day
This was the easiest tyre purchase ever.
Ordering system was faultless, payment system perfect, price good & delivery super fast (the next day) and I am regional AAAA plus Perfect!
Do it you won’t be disappointed.
Bad service at actual mechanic shop
Tyresales themselves were good.. however the shop in which the tyres were sent to were horrible. They did not call to say the tyres had arrived, they didn't answer the phone for 2 days, and then when I turned up for the tyres to be fitted they were super rude. They acted like I was an inconvenience, told me it would take 20min, and then had me wait 1hr 45min (with a 4year old by my side). Probably won't use tyresales again because you can only choose a few places to actually get the tyres fitted, and my experience wasn't good at all.
Bought new 235/75/15LT for my caravan. The tyres are great and good value compared to other sellers. Shipped from Victoria to Newcastle was very quick but then took longer to go the last 80klm ( the joy of living a semi rural life) , but the sales team chased them up and sorted . Would definitely give them another try.
Fantastic Experience! Highly Recommended!
I've never purchased a set of tyres online so I was a little bit hesitant to buy through tyresales.com.au. After some research I realised that tyresales.com.au is part of the group that has carsales.com.au which I fully trust. I quickly and easily found the perfect set of tyres for my performance car and placed my order. From there I received notifications at each and every step of my purchase right up to the point of delivery to my chosen fitter. I received a call from Ian Diffen in Morley, WA and set up a fitment day and time. It literally was that easy! So easy, so fuss free! Would definitely do this again.
Absolute crap company
So i bought 5 kuhmo mud tyres 2 weeks once stuffed ring for warranty claim declined was told could of been a pot hole at first now they're saying its my fitter that has done it there 315 mud tyres now not game to take it off road which is what the tyres a built for as if they cant handle road then definitely not gonna handle of road $363 per tyre wasted now gonna ring kuhmo and accc as i want something done this is ridiculous and reading reviews further down people saying the kuhmo is 4 years old wth tyresale you are crap never again.
Beware of Tyresales Get1Free offer & Bedggoods Service Department
I'm a Carsales member and under member rewards, there was a Tyresales Yokohama Get1Free offer and once I got to checkout the code was not valid. I desperately needed tyres and still purchased 4 x Yokohama tyres on Friday 31.7.20 I called Carsales first thing Monday morning on 3.8.20 and questioned why the code didn't work and was told that the offer had just expired on 30.7.20, I asked why an offer would be advertised if it was current? I was told it was a marketing error and couldn't be helped and offered an apology.
To rub salt into the wou...
Nil Stock?? Apparently!!
Ordered 4x Bridgestone Duelers, paid the money, arranged the fitting time and date then get told there's nil stock, and my money will be refunded in 3-4 days it took them 20 minutes to get it??? call to Bridgestone--- yes we have plenty of stock so its cost me a deal of messing around, $10 a tyre extra and a wait while the tyres are fitted. Would I recommend this mob absolutely not!
Next day fitment
Tried to arrange some tyres for next day fitment , no phone calls or correspondence. Then tried to say they tried to ring me , if that was the case I would have a log of it.
Half a star if i could
Do not use this company, inflated prices in "specials" received a message next day after making payment for a set of tyres thst they are not available... but will not return money for a week. Ridiculous.. particular tyre still available on site... why on earth is stock allowed to be paid for if not in stock... and then keep the money for a week .. no alternative offered.. no customer service...very dodgy
Questions & Answers
Tyres for Lexus IS 250 2007
Do the rims in the pictures on the website come with the tyre?
No Jake, only tyres.
do you have a garage where we can take our car for tyres to be replaced in Sydney
Get an answer from our members and Tyresales.com.au representatives
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