Reviewer Photos & Videos
unexpected price hike at checkout
when attempting to pay at checkout i noticed a change in the price of the tyres i had selected increasing the tyre price by 40% each ...... the reply from the company was that the tyres had increased in price by $46 each over the past 2 days ... a $186 difference for 4 tyres ..... not impressed .....
If something goes wrong you are on your own, do not expect Tyre Sales to help
Tyre fitter had trouble fitting the tyres, tyre were noisy, then one blew out, solved the noisy issue. Bridgestone just brushed us off and tyre sales offered no real assistance just left us dealing with Bridgestone. We had to buy two new tyres. Tyres we 2 months old – heavy duty truck tyre. Don’t risk it, buy locally fi you can or form someone who will assist if the unthinkable happens-how lucky do you feel?
Got new tyres from tyresales, delivered within 5 days no hassle fitting , would love to order again. Choosing the right fitting centre is the key to a good experience.
Re Toyo AT2
We were up for replacement of our Toyo AT2 tyres, we decided that as our last set had given us 65,000k we would run with them again. I approached our local Toyo distributor and told him I was researching new tyre prices and what price could he supply. Long story short...Tyresales were $30 a tyre cheaper supplied and fitted. I had them fitted at the Toyo distributor. The hole process was painless..
bought a set of 4 Winrun 255x60x17 tyres for my 2008 VW Touareg worst tyre purchase I have ever made.They are noisey on the road,after standing over night tyres sound as if they are running on cobble stones,and vibrations through the steering diminishes as tyres warm up.Too soon to comment on tyre wear.Would never purchase Winrun tyres again.
I had a great experience booking the job and follow up to confirm. I had to travel 4 hours to get to the location which I was happy to do , as I had a prior engagement in the area. The job was confirmed the previous day, HOWEVER I waited 3 plus hours ,for technician to arrive . I heard from no one , I text three times and still nothing . I contacted 1300 number who said they will get someone to ring me in five minutes . I waited another 11/2 hours for someone to ting me to tell me he was 5 minutes away . Too late .... I've been offered to ...reschedule .... what a joke ! How bout discounting me at least the cost of coming to area again and my time and effort trying to get the job done . They may provide cheaper tyres but this is a joke !!! I did ask them to drive to me this morning I'm still waiting for an answer . Service was for four new tyres - not actually cheap either ! Dont use their service if u wish to be disappointed
Never deal with TyreSales anymore :(
Ordered 4 tyres and received email confirmation of delivery. I visited the fitting centre as per the appointment, sadly, it's not delivered. Tyre Sales don't say sorry for the miscommunication. I requested refund and it follow up with almost 20 emails, few phone calls, and 2 months to get the money back. I never had such worst experience any businesses before...
I learned patience and thats good part of it.
Great price and service
Before purchase I read many poor reviews of Tyresales and an equal amount of great reviews. Took the punt and I am glad I did. Bought a set of 4 Kuhmo Ecsta PS71 tyres in size 235 - 40 x19 during Black Friday sales from Tyresales. They were $212 each incl fitting, balancing and a wheel alignment. Great value. On the 3rd working day after ordering, I got a call from my preferred fitter saying they had the tyres and we set up a time for fitment the next day. I was happy with this and with the communication on order progress from Tyresales. This i...s not a review of the tyres as I have only done 10 km on them but initial impression is good. I have no complaints with any part of the transaction and would recommend Tyresales for your next set of tyres.
Buyer beware!!!!! The poor man pays twice.
Have always purchased tyres from Tyresales but won’t be anymore as the business is designed to put you, as the consumer at a commercial disadvantage.
Even though Tyresales is part of the Carsales group, their tyre offerings are far more inferior than others due to being an online and volume based business. They don't even hold stock, they just drop ship and use anyone willing to fit them for peanuts.
I purchased Yokohama Geolandar Tyres which have a standard Hazzard warranty for two years (the reason why I’m happy to pay the p...remium over other brands). As Tyresales is not a preferred dealer, they do not get this warranty and only 12 months that they provide their customers . My tyre bruised at 13 months (of course) and only found this out when it’s my first time I’ve had an issue with a Yokohama Tyre in 20 years. Support doesn’t work, they will pick up the phone only to instruct you to email them….which won’t be responded to.
Poor customer service
Ordered 2 tyres and the freight company lost one.Tyresale could not give me a eta on second tyre after waiting 4 days already. Cancelled the order and the local tyre shop had the same tyres in 1 day. Bad customer service as they didn't reply to my emails, I had to call them
Puncher-4 new tyres. Update asap; few hours later, i called passed to rude fitter,too busy. Used before, never again
Communicated something different once the money was drawn. Had to follow up but was met with rudeness. Have utilised their services before but after this never again
Simple and affordable
Great price, easy process and such a quick turnaround. I've never bought tyres online before so I had my doubts but everything was seamless.
Review collected in partnership with Tyresales.com.au
Terrible and abusive customer service by Tyresales
I have had a really bad experience with Tyresales customer service team.
1. They never email you on time, it takes them more than a week to get back to you on a query. And if you have missed a deal because of the the delay they have shown in replying, they would not honor you the deal, rather say "You had an opportunity to buy it during the deal, why did you not buy the deal." Because they are so quick to respond on Trust Pilot, I have the time logs of their response time.
1st email: 2 days
2nd email: 3 days and me chasing it up with 3 emails
Easy to navigate website with best deals I’ve found for tyres. Quick delivery to my local fitting centre where i had professional and efficient service. Pretty much everything you want from a great service!
This is not a good place to buy tyres
I found tyresales on the net when looking for tyres for my car. The website showed the tyres I wanted and stated they came with extra bonuses like wheel alignment, free fitment etc. when I got there today to have the tyres fitted they asked if o wanted a wheel alignment. I said that was included in the price and then the arguing started. I rang [Name Removed] wo told me I was wrong and no such thing was included. He was very belligerent and kept telling me I was wrong.
BRIDGESTONE gave me a good deal on the alignment. Thanks guys.
I will never use this load of lying mungrals again.
There website is misleading and their customer service suck big time.
Questions & Answers
Tyres for Lexus IS 250 2007
Do the rims in the pictures on the website come with the tyre?
No Jake, only tyres.
do you have a garage where we can take our car for tyres to be replaced in Sydney
Get an answer from our members and Tyresales.com.au representatives
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