First time user of tyresales.com , I will be going back .
Easy to order the product and book fitment .
I just told tyresales what I wanted and where I wanted them put on and they did everything.
I received emails and a call (from the fitters) and it was all done in four days , would have been three but I was busy .
Did I say great price , I saved $300 in relation to two other quotes I had .
All perfect until 1 week later.
Order placed online after I did my research, delivery was quick to the fitment center and it is smooth to organize install and at end after the tyres put on my car I was soooooo happy as quality of the product was better than the original and the purchase is smooth as........ until a week later, they decided to put my tyres on special and now $100 cheaper!!!
Not a happy customer and my suggestion to everyone if you wanna purchase from tyresales.com.au, DO NOT purchase at full price until they have your tyres put on special or else you are risking a price drop any moment.
Absolutely satisfied with the tyres installed on my holden cruze and especially because I travel long distance I feel much safer being on wet roads and highways. Quality service and great price range tailored to every customer
Convenient affordable tyre service
I ordered 4 new tyres from the tyresales.com.au website. The site is easy to navigate. In a few steps you can pick and purchase tyres which are delivered over night to my nominated fulfilment centre of my choice. Then i chose a time and date for the install. To easy and I saved some $$
Terrible Experience - Errors all around and poor customer service
Terrible experience. Tyres sales sent incorrect tyre size, followed up and was offered one poor replacement option and zero compensation for error. Resent better tyres after negotiations, but delivery was extremely delayed and had to follow up numerous times with no urgency, customer service did not appropriately follow up or prioritise the issue despite their error in the first place. Extremely disappointed given that i am an existing customer with good experiences in the past. Unlikely to recommend tyre sales given my experience this time.
Have used the Tyresales website to order tyres many times now. I have found the ordering process to be very simple. You are kept up to date via email from ordering to delivery. Delivery is free and very fast. There are payment options including paypal. You can choose a tyre fitment centre in your area who notify you as soon as the tyres have arrived so you can organise a time for fitting which is included in the purchase price. Tyre prices are so much cheaper than in stores. Good choice of tyres and sizes. I highly recommend Tyresales.
Easy to find the tyres you want at a great price, with lots of reviews. used them twice & happy both times.
Got a call when they were ready for fitting.
Great service, friendly, positive and professional by all involved
Tyresales website was easy to navigate and for me to place my order through paypal. I was kept informed via email of what was happening and within three days received a phone call from the fitting service (TR Motors at Coolum Beach) asking me for a date that suited me for fitment. I dropped my car off and they drove me home, fitted the tyres and called me back in two hours to say they were on the way to pick me up. All in all a fantastic service and I am very happy to recommend Tyresales and the TR Motors for really great experience that was positive and friendly and just like old fashioned service where the customer comes first.
Great experience overall with local fitting quite convenient
Ordered a couple of tyres to be fitted at a local shop. They arrived quickly and was happy with the service. Despite getting very good prices on those tyres (Good Year) I was a little disappointing they were not as competitive for Yokohama and Michellin. In the end the convenience of the fitting location made me go with the Good Year option. If it was 4 tyres I would have traveled longer to get a better deal.
That bloke again ..
Tyresales and their fitting services.
Excellent prices. Very good customer service. Sadly let down by the tyre fitting services. Best to check with your chosen fitter before organising your purchase. Most are good , but some are just not interested. Don't call you when they're delivered. Don't really care about timely fitting. They'll just do it when they get around to it. However - I would still recommend Tyresales.
Excellent service again
Brought 4 tyres online.Tyresales delivered within 4 days to North Albury Tyrepower and they rang to book in for following Monday. Tyrepower were very professional and process was excellent and will keep using them.
Outstanding service and helped us out above and beyond!!!
Outstanding service and helped us out above and beyond. We bought 2 tyres through Tyresales and had booked in to have them fitted at Oldmac Toyota at Cleveland. After a total cockup on Oldmacs behalf sending there tyre fitter home early due to no work but our appointment was still active. Spoke to Tyresales who pulled out all the stops and found Rapid tune at Calapaba who were more than happy to fit us in around there fully booked schedule. BIG BIG thanks to both Josh at Tyresales and John at Rapid tune Capalaba. They even washed the outside of the car. Well done to everyone involved and great job.
Excellent prices and very quick delivery
Excellent prices and very quick delivery I ordered a set of tires from tyresales.com
And the tyres showed up within a week
Of purchase they’ve also give me 12 months roadside assist on the tyres if anything should happen the tyres Highly recommended
Good Tyres & Price, Very Good Service
I bought two Dunlp SP Sport tyres from TyreSales.com.au. I found their website fine for figuring out what I wanted but impossible when it came to figuring out how to actually order. I rang TyreSales.com.au and my order was taken and paid for on the phone. From that point forward everything was a breeze. The fitters ended up being von Bibras of Southport and though they said to allow up to two hours the job was done the waiting area was nice and air-conditioned and in the job was done in about one hour. And not only did they fit my tyres but they also rotated them, shined my tyres and washed and vacuumed my car, all complimentary!
I would definitely use TyreSales.com.au and von Bibras again.
Beware! Not even worth 1 star
I've had the worst experience imaginable with Tyresales especially 'Will' in Customer Service. I placed my order through him and the wrong tyre was sent from the warehouse to the fitment centre. The guy there put it on my car and I didn't check the tyre before I drove off. I got home and visually could see it was the wrong tyre so I called the fitment centre who said they fit what is sent. They basically said it's not their problem and follow it up with Tyresales. I called Tyresales and spoke to 'Will' again who said he'd get the tyre I purchased sent to another fitment centre and would do it urgently for me as I had paid extra for next day fitting. After waiting a day and not hearing from them I had to make another call and while on the phone to 'Will' again miraculously the new purchase order arrived in my inbox. Lo and behold a totally different tyre to the one I purchased was listed for $40 cheaper than what I paid. After a lot of dodging and weaving he said the tyre was a substitute because the one I purchased was not available (blamed it on a website error) but that it was suitable for my car. I asked why he hadn't told me this the day before and he said it didn't matter as the tyre was the right one for my car but said the first tyre they sent, and the one still on my car, definitely wasn't.
Since when does Tyresales think they can substitute a purchased tyre with another tyre of their choosing and not inform the customer? This sales behaviour is deceitful. They didn't even substitute the tyre I bought with one of equal value! Of course there was no mention of a refund in price difference if I went ahead and had this second cheaper tyre fitted. I didn't. They knew they wouldn't be getting another cent out of me so rather than try to upsell to a more expensive tyre they thought they'd get away with providing a cheaper piece of junk and pocket the extra I had paid. Works better than upselling! So dishonest.
It's clear the advertised tyre I purchased was never available. Rather than admit their mistake they tried to lie their way out of it.
I wasted a week almost, lost a day's work getting the first wrong tyre fitted - and will lose more time to take the car back and have it removed - and Tyresales couldn't care less. I didn't even receive an apology.
Finally, Customer Service is useless and if you ask to speak to a supervisor it's obvious you're just speaking to another sales consultant. They think that complaints are contained within the call centre and don't go further. Sorry but I will make sure that someone in management sees my complaint and addresses the issues I raised in my email.
Awesome! Helps you with everything!!!
Got a punctured back tyre, but I didn't want to spend a million $s to fix it before Christmas. The local shops are pretty good, but their prices for my car were unaffordable at that time of the year. I got this site recommended by a friend and first I thought it was just some kind of scam that they can offer good tyres for those prices. You can compare, research, find the right type of tyre for your car - very knowledgable application that gives you the exact type for your car and gives all the possible brands as well. Unbelievable, and even with delivery the price is better than anywhere around. All I had to pay was the labour, but that doesn't take much so... saved hundreds!!!
Great customer service
I brought 4 tyres. By accident ordered the wrong size. It was no drama to hsve the wrong ones picked up and the right ones delivered. Having them fitted at transtate tyres was fantastic
Fast delivery, great price.
Fast delivery, great price.
The tyres arrived within the stated time frame and they smelt good, the delivery man was nice also. Thanks.
Bad supply chain
Contacted Tyresales and arranged for 4 tyres to be delivered, installed and wheel alignment for 11am Thursday 14/3/19.
Notified arrival at Bridgestone tyre centre would be on Tuesday 12/3/19.
Cantacted tyrsale on Thursday as the tyres had not arrived, told 2 tyres arrival possibly late Thursday and maybe 2 more tyres on Friday
It was my first time purchasing tyres and I was a little overwhelmed with all the options looking on other sites. Tyresales made it so easy to choose the right tyre, choose my fitter and any optional extras I needed.
I won't be going anywhere else from now on.
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