Body Corporate Strata Group

Simon will always attend to any concerns from the owners in a timely manner . Contacting Simon is not difficult and you always get and explanation or a solution .

Simon Spitzer has been out manger for last few years, and we have found to be professional and knowledgeable, we would recommend him to anyone looking for an OC manager.

Our Body Corporate in Lakes Entrance is well taken care of by BCSG Simon Spitzer, who is accurate, efficient and reliable. I can recommend this company to anyone who is looking for a professional team to keep their premises up to high quality standards! Thank you Simon.

I am happy to provide this review on our Manager Alana Meginnes. Over the last 12 months, particularly, the service I have received from Alana has been excellent and continually improving. I am impressed with her knowledge of what is required and… Read more

the advice she provides. Alana is easy to deal with and has developed an excellent service ethic. She processes all requests and enquiries in a timely manner. I am more than happy to continue to deal with Alana'

Our business has been dealing with BCSG for well in excess of 10 years and could not be happier with the Service provided, in particular by our major contact there in Lesley Lennox. Lesley is polite, humorous but most important very professional in… Read more

her role with us. Nothing is too much trouble, prompt, efficient and very knowledgeable, and a pleasure to work with in all aspects! Regards

Andrew Peterson Director Corporation Newco Pty Ltd re 1154 Burwood Highway and 1821 Ferntree Gully Road, both in FTG

I have nothing but Praise for Kayla Allport, Owners Corporation Manger, very prompt in getting back to me when I have questions, and helps me understand issues I’m concerned about. Feedback is very clear and she’s happy to assist.

As the head chair overseeing more than 100 properties, our community was in desperate need of care and attention after five long years with our previous body corporate, which offered little support or progress. Then came BCSG, and the difference has been nothing short of remarkable. From day one, Adam and his team have exceeded every expectation.… Read more

During the tender, we heard every promise under the sun from half a dozen companies. Adam and his team didn’t just made promises, but truly delivered on them with such care and attention.

They’ve been proactive, attentive, and genuinely invested in improving our community. They’ve helped us review outdated contracts, launch long overdue projects, and provided unwavering support to both myself and the residents.

Given our past experiences, we initially signed just a one year agreement, but after seeing the transformation BCSG has brought about, I now have complete confidence in partnering with them for the long term.

A huge thank you to Adam, Paige, Kayla, Danielle and the entire BCSG team for your dedication, professionalism, and for turning things around for us in such a positive way.

I would gladly recommend BCSG to anybody considering a new body corporate. We couldn’t be happier!

I would run for the hills before engaging this company. Firstly, their supposed "local phone number" is not local at all - you are being diverted to an overseas call centre, and speaking to people who literally haven't a clue regarding anything to do with OC management. Then if you even get a call back is questionable - but it's never in a timely… Read more

fashion, you can count on that! This company is only good for collecting OC levies and organising insurance (through their "side hustle" - so you're not offered a choice. They charge you for EVERYTHING - every phone call, every email they read or send - even when it's only attended to buy an overseas call centre. You get NOTHING for your money, bar one poorly held meeting per year, and which if it runs over one hour you get charged a stupendous figure for every small block of time. I don't know if all OC managers run this way - but it's why the industry is regarded the way it is. If you have a smaller complex, you'd be much smarter to run it yourselves, as all you're doing is paying these people for a service they don't deliver. Avoid!

The effectiveness of an OC management company is only as strong as the Building Manager assigned to manage the building. I have lived in our building for over 16 years and have dealt with a number of different OC management companies and managers during this time. None of them have been as effective as Nicholas Reid. I have worked with Nicholas… Read more

while I was OC Committee Chair, and also as an owner, and find that he is very knowledgeable and always very helpful with a positive disposition. Such rare qualities these days. He skilfully project managed some major repair works at our building last year and expedited the works to ensure minimal disruption to all residents. He acts promptly when building matters arise and provides excellent attention to the matter at hand. In addition, he has a great manner with difficult owners who don't always appreciate nor understand the effort it takes to manage a building such as ours. He takes the time to explain all matters and effectively alleviates unnecessary concern. Thank you, Nicholas, for all the great work you do for us!

This was our first meeting since BCS took over management of our property. It quickly became apparent that Simon Spitzer had thoroughly familiarised himself with our property prior to the meeting. He demonstrated detailed knowledge across all aspects of the owners corporation, including the specific boundaries between lot owner and common property… Read more

responsibilities, insurance coverage and cost allocation. Simon conducted the meeting efficiently and with confidence, answering questions clearly and without hesitation. After years of adequate but unremarkable management, this was a genuinely refreshing experience. We look forward to working with Simon and the BCS team going forward and have no hesitation recommending their services.

In a company the size of BCSG, it is great to have Rep. such as Simon Spitzer with whom you can deal at a personal level and know you are being listened too. Ross Barker

Many thanks to Simon Spitzer for his excellent service in managing 15 Lyrebird Court, Lakes Entrance. His knowledge, experience and communication skills are much appreciated.

Worst experience in any service I ever received!!! Basically, not doing their job at all for maintenance and when asked to clean thing up always asked for additional fee. You essentially got scammed if you unfortunately get a contract with this [Content Removed] company. For example, simple trim service which has already paid in advance, would… Read more

take 2 to 3 months to get sorted if sorted at all. Also asking for additionally fee to just do their job.

Unable to find their way out of a wet paper bag – Worst experience ever. This company was unable to get the administration of our building working over more than 12 months. As chairperson I spent hours reconciling unpaid bills and untaken actions. We did give them the benefit of the doubt, worked constructively with them, and then without notice, they "fired" us. We did not choose this people… Read more

as a managing agent, we were made to take them when they acquired our previous managing agent. They a difficult to contact and their payment process are opaque and poorly managed. This company should not be in this business.

The worst operators in strata – A [Content Removed], [Content Removed] and thoroughly unethical company focused on control and stopping owners from having access to documents. They assist with made up [Content Removed] against owners and legal [Content Removed] with lawyers.

I have dealt with Lesley Lennox of BCSG for a number of years and have always found her to be professional, responsive and a pleasure to deal with. I have no hesitation in recommending Lesley for your body corporate management needs.

Amanda Flanagan from Strada Group has been amazing to work with. She’s easy to deal with, organised, and always keeps the jobs running smoothly. Really appreciate all the work and trust she’s given me over time. It makes a big difference working with someone who communicates well and genuinely values good trades. Always a pleasure dealing with Amanda and looking forward to many more projects together. Highly recommend!

Courtney has performed exceedingly and has followed up on every query promptly with any and every request for assistance and help for the 12 member units at the premises at 515 Sydney Rd Brunswick. Well done Courtney appreciate your great assistance to date. Thanks once more !

It's such a pleasure having Courtney as our OC manager, particularly how responsive, helpful, and easy she is to deal with. It’s been a really positive experience working with her since the changeover.

Our yearly OC meeting was conducted in a friendly and most professional manner. Sumeyra was very knowledgeable and enthusiastic about the assisting us. Thanks so much!!

Amanda Flanagan is a great person to deal with and responds to my enquires professionally and quickly, pleasure to deal with as my Owners Corporations manager Daniel

Amanda is prompt with returning emails and ensures that requests are followed through in a timely manner. If she is unavailable, she ensures that other staff step in and complete the requests.

Amanda Flanagan is great to deal with, she always responds quickly to emails and consistently provides a professional service, whether it be a general enquiry or running the AGM

My experience in communicating with Jade is most favourable. She is always willing to listen, easy to deal with, interested and helpful in any query or issue . When required she works diligently in resourcing reliable contractors. I admire her resolve to achieve an acceptable result despite at times having to work in a challenging enviroment Highly recommended