Challenge Strata Management

Very please with the attention to detail and courteous behaviour from the staff especially Bill Coucher A pleasure dealing with this company would have no problem recommend to other persons

I would like to say thanks to Bill Croucher for always being polite helpful and professional.

Big thank you to Tracy always fantastic to deal with polite and onto everything . Thank you

Kind Regards

John
Boulton Ridge

I'd like to give a shout out to Tracey O'Shea who looks after our finances at St. Agnes Body Corporate Mermaid Waters. Tracey went out of her way to make sure a payment was made urgently on our behalf when she had a pile of work already overflowing on her desk. She is the engine room at Challenge Strata and deserves recognition and appreciation (plus more money) for her cheerful disposition and helpfulness.
Thanks Tracey
Kind Regards
Michele Holdcroft - Treasurer
St. Agnes Body corporate

Stephanie always responds to my emails with professionalism and in a timely manner.
This is important to me as I live in another state and rely upon emails to make contact and resolve issues relating to my unit on the Gold Coast.

Miami Beachside Apartments were with Body Corp Services for 20 years and we felt it was a change for a new and experienced Strata Manager. We did our due diligence and came up with Challenge Strata Management. Stephanie Toft was selected as our manager. There are not enough words in the dictionary to describe this lovely lady. Stephanie is quite knowledgeable of the body corporate laws. Stephanie is pleasant, and is understanding of the struggles of what the committee members are up against with owners complaints and other issues of a compl...

Our manager at CSM, Stephanie Toft, has consistently added value to our scheme’s Body Corporate Committee over many years; she is knowledgeable, professional and a great communicator. We are very happy with the service and value for money provided by Stephanie and the CSM team.

Stephanie and Challenge have been our stratta management at Enderley Gardens for the 5yrs I have lived here and being on the body corp as a committee member.She is very reliable and responds promptly to any issues that arise. We love living here and are grateful that we have a great team of experts to to assist making Enderley Gardens enjoyable to live at

Cheryl, Stephanie and Tracey have been great, they are meticulous and get all done in a timely manner. We use challenge for a Commercial site in Southport, a Residential complex in Chevron Island and for a block in Byron bay (Another branch there).

Very good feedback in timely manner to get my query resolved here. Stephanie Peters got to the bottom of the problem, updated our details previously overlooked and feel now we are in good hands with CSM communications moving forward.

I am the treasurer of Nexus Place (plus one other Gold Coast BC- not CSM) and have been dealing with Tracey (Tracey O’Shea Accounts Payable Assistant– Northern Communities) regularly over the last year or so and have found her knowledgeable, efficient & easy to deal with. As a volunteer committee members it is sometime hard to know all the rules & procedures but if I have any difficulties I know I can rely on Tracey to explain everything in plain English that keeps us both doing our jobs well. Recently we had a major project at Nexus, with buil...

Challenge Strata staff are always availabe to hepl with inquiries and solutions. Tracey Oshea in accounts is always able to help with any invoice inquiries and very efficient to have Carwoola accounts paid in reasonable time.

Tracey O’Shea sorted out all our issues very quickly and efficiently, with patience and humour. Tracey will always be my first port of call !! Tony Loxton, Star Property Management Services..

Great service. Very helpful and understanding. Thank you for helping me jump the que and get some invoices pushed through. Great customer service from the beginning of the call right through to the end.

For the second time now Tracey O'Shea has helped me out with sorting out payment problems, I wish to thank her for this. Can someone please pass my thanks on to her.
Many thanks ,
Daniel Southworth.

Tracey is very helpful and friendly, I always get her reply promptly, help me out with all my questions. It's lovely to deal with Tracey. Thank you for the excellent customer service.