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Challenge Strata Management

Challenge Strata Management

4.6 from 124 reviews

Reviews

Review distribution

5 star
107
4 star
5
3 star
0
2 star
0
1 star
12

Great Strata Management

published

Very helpful thank you Tracey. You made my new role easy as Treasurer of the Body Corporate. Prompt return of phone calls and clear, how to, instructions . Once again, thank you.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi Candy,
Thank you for taking the time to share your experience. It's great to hear you are happy with the level of service provided by Tracey. I will be sure to pass on your awesome feedback.
Thank you again!
Richard Eastwood, General Manager


Vincent C.

Vincent C.South East Queensland, QLD

  • 2 reviews

very friendly staff

published

It was very nice and easy to deal with challenge strata.. Sarah chambers was the lady we dealt with regarding invoicing.
She was very courteous and humorous and made sure our invoices went out on time.
Thank you
look forward to dealing with you agaiin
all the best
Lilly and Robert
JR roofing and guttering

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi Vincent,
Thank you for taking the time to share your experiences. It's great to hear Sarah is meeting your expectations and I will be sure to share your kind review with her.
Thank you again,
Richard Eastwood, General Manager

Lynnie C.

Lynnie C.South East Queensland, QLD

Its the strata manager that makes the difference

published

I've worked with numerous Bodies Corporate over the past 20 years and I have come to the conclusion that it is the strata manager who manages your scheme which is the utmost importance when choosing the company and or the experience of the strata manager. Andrea Gray from Challenge Strata delivers the professionalism and efficiencies in terms of response times and knowledge which is fundamental for good strata management
Lynne

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management
sue

sueSouth East Queensland, QLD

  • 2 reviews

Very professional

published

Stephanie Toft at Challenge Surfers Paradise has impressed our committee members with her professionalism, efficiency and knowledge which we are so grateful for as it makes decision making so much easier.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Prompt attention to query

published

Tracey provided fantastic prompt service when I was following up for payment of an invoice and was very clear about what was required and made it easy for me provide the correct information

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi Julie,
Thanks so much for your feedback! It's great to hear Tracey is providing great service for you.
She will be thrilled to receive this review. I'll be sure to pass this on to her.
Richard Eastwood, General Manager


Faye

FayeSouth East Queensland, QLD

  • 2 reviews

THE best! Couldnt be without Challenge Strata

published

The service offered by all at Challenge Strata is second to none other. Anything the BCC ever need results in being assisted in an ever so prompt and efficient manner.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Peter Downs

Peter DownsSouth East Queensland, QLD

Peter Downs

published

Over the past few years I have been involved with Sarah Chambers in the accounting department and with out a doubt a very professional person aways there to help if need be, nothing seem to be to much trouble , many thanks for you help when required.

Peter Downs

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Excellent level of communication and response

published

Tracey has assisted greatly with excellent communication and quick responses during a difficult situation due to the sudden departure of a staff member. Thank you for your assistance in resolving our queries quickly and efficiently!

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi,
Thanks so much for your feedback! Tracey will be thrilled to receive this review. I'll be sure to pass this on to her.
Thanks again,
Richard Eastwood, General Manager

Willow

WillowSouth East Queensland, QLD

  • 2 reviews

Matter resolved in quick time

published

Thank you to Tracey at Challenge Strata Management for your speedy and professional service. It only took one phone call from me and the follow up was immediate and thoughtful. I also got a follow up call the next day to confirm that the matter had been resolved and without any fuss.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management
Rui S.

Rui S.South East Queensland, QLD

Excellent work

published

Excellent good work and very quick payments Very good prompt service For so many years that Ive been with Challenger we Will always recommend strata challenger thanks you very much Rui

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi Rui,
Thanks so much for your feedback! The team will be thrilled to receive this review. I'll be sure to pass this on to them.
Richard Eastwood, General Manager


Carmel Broadhurst

Carmel BroadhurstSouth East Queensland, QLD

The very best people and service

published

Having worked for approximately 2 years with Stephanie I cannot speak highly enough of her and her team..

Prompt service, accuracy and attention to detail, all done with politeness and charm.

I would recommend her services to any potential clients,

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Oceanside

OceansideSouth East Queensland, QLD

Fantastic service!

published

Cheryl and Sue are fantastic. Their professionalism is 11/10. Definitely have the best interests of body corporate communities in focus. Can't speak highly enough of Cheryl and her excellent service provision.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Thanks so much for your feedback! Cheryl and Sue will be thrilled to receive this review. I'll be sure to pass this on to them.
Richard Eastwood, General Manager


Excellent prompt and professional service every time!

published

Tracey from accounts was so helpful (and on Melbourne Cup Day). Went out of her way to assist in a polite and efficient manner. Challenge is lucky to have Tracey on their team - she makes dealing with mundane accounts a bit more pleasant.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Tracey O'Shea

published

Tracey O'Shea was prompt and efficient. She was continually cheerful even though I rang her back at least 6 times with queries. I was very happy with the service provided by Tracey.
John Burton
Secretary
Surfers Century Apartments

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management
Tony Flinn

Tony FlinnSouth East Queensland, QLD

This seems to be a system that will work well.

published

I would like to mention that Tracey O'Shea is an extremely pleasant patient and accommodating lady.
Nothing was an issue and very flexible with her times and calling back several times was not an issue.
Well done Tracey would highly recommend you to any Building Manager with this system.

Tony Flinn
BM
Surfers Century Apartments

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management
Buttons

ButtonsSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Excellent

published

Sarah has always been helpful and friendly with any issue I have had. She is very professional and has a work ethic that must be recognised. Nothing has been a problem for her with any of our issues and all requests have been dealt with promptly. Sarah is a asset to Challenge Strata and to Monterey Mews.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi Buttons,
Thank you for taking the time to share your experiences. It's great to hear Sarah is meeting your expectations and I will be sure to share your review with her.
Thank you again,
Richard Eastwood, General Manager


Charlotte Van Der Sterre

Charlotte Van Der SterreSouth East Queensland, QLD

Fantastic Managers, Accurate Punctual

published

Prompt reply to emails and voice message.
Follow up on queries and questions
Helpful with contacts and details. Thorough and helpful with the use of Strata Max. I would definitely recommend the girls Sarah, Stephanie and the other ladies.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Stephen Wyer

Stephen WyerSouth East Queensland, QLD

Carwoola Body Corporate

published

Challenge Strata staff the reception, Sue Lees, and Nathan Land are always helpful and Sarah Chambers in accounts area is helpful with account queries and paying Carwoola accounts on time.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Jeanette

JeanetteSydney, NSW

QUICK RESPONSE

published

Sarah is friendly and a greatly person to deal with. She follows up all the queries. She will address the issues if invoice was in question and communicate effectively. Great work

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi Jeanette,
Thank you for taking the time to share your experiences. It's great to hear Sarah is meeting your expectations and I will be sure to share your review with her.
Thank you again,
Richard Eastwood, General Manager


Bridget

BridgetSouth East Queensland, QLD

Prompt, Efficient and Friendly

published

Sarah Chambers has always processed payments promptly with great attention to detail. I have always found Sarah great to deal with, Sarah's customer service skills are fantastic, always keeping us informed and should be commended.

1 comment
Challenge Strata Management
Smarter Communities T.Challenge Strata Management

Hi Bridget,
Thanks so much for your feedback! Sarah will be thrilled to receive this review. I'll be sure to pass this on to her.
Richard Eastwood, General Manager


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