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Netstrata
4.5 from 712 reviews · View Statistics
See the Best Strata & Property Management Services in 2022 as rated by Australians on ProductReview.com.au.
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Tracey Groll
Tracey GrollSydney, NSW

Extremely satisfied

published

Melissa was punctual, polite, professional & very quick. Her speedy response enabled me to finalize an outstanding task & promptly update all parties to the transaction. Melissa is a delight to deal with.

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Dear Tracey, thank you very much for a glowing review on behalf of Melissa! Warm regards, Tiffany.

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Melissa May is always prompt and friendly in issuing section 184 certificates

published

I have worked alongside Melissa for a few years now as an external lawyer and find her very efficient. Her company acted for many of my clients and she is always very helpful and quick to respond.

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Dear Lorraine, thank you kindly for taking the time to review Netstrata and of course the always incredible Melissa! Best regards, Tiffany.

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Great service from Melissa May always.

published

Always receive great, friendly and prompt replies from Melissa May. Great service.
She is always professional and is a pleasure to deal with. Always helpful too with Section 184 updates.

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Hi Fiona, thank you very much for taking the time to review Melissa, we very much appreciate it! Best regards, Tiffany

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Samantha B.
Samantha B.Sydney, NSW

Very efficient!

published

I have dealt with Melissa and NetStrata numerous times over the years. Very quick and professional responses to all queries and Section 184 Requests. Always a pleasure to deal with.

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Dear Samantha, it's great to hear such lovely feedback for Melissa and the team - thank you! Best regards, Tiffany

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Section 184 Certificate requests

published

I have now dealt with Melissa on a number of occasions and have always founds Melissa to be efficient and helpful and professional. It is always a pleasure to deal with her. Regards April - James Papas Solicitors

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Hi April, thanks so much for taking the time to review Melissa - we very much appreciate it! Best regards, Tiffany

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Jo
JoSydney, NSW

May is a star

published

May is a star - a five star in fact . Excellent service - my request for 184 certificate was dealt with in such a timely manner and it was the quickest 184 certificate i have ever received. five star service

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Dear Jo, thank you very much for such a glowing review of Melissa May! Warm regards, Tiffany

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Melissa is very good!

published

I had dealt with Melissa a few times. No matter if I applied s184 certificate or if I requested the update by email, she can provide an effective respond. She is providing fast and professional service. I am very satisfied with the service provided.

Netstrata
Tiffany R.NetstrataSend a private message

Dear Jay, we very much appreciate taking the time to review us! Best regards, Tiffany.

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The reviewer stated that an incentive was offered for this review

Quick, helpful and professional

published

their Response time was amazing, very helpful and provided what I needed in quick time. All emails were answered promptly and professionally. Very easy to deal with and highly recommend

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

To the team at HT Solicitors, thank you all very much for taking the time to review Netstrata - we very much appreciate it! Best regards, Tiffany

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s184 certificate application

published

Melissa is providing the professional service and fast reply about my inquiry, especially about applying s184 certificate. It is in my inbox shortly after application fees been made. Highly appreciate that fast service.

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Good morning Mirikarl, thank you very much for such a kind review for Melissa. Best regards, Tiffany.

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Denise
DeniseSydney, NSW

Efficient Services

published

They provide fast response. After payment is made, the S184 Certificate is issued and provided to you within half an hour. They are also concentrating on the work. It is a always a pleasure to work with. Thanks to the Team.

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Hi Denise, thanks so much for taking the time to review the Netstrata team! Best regards, Tiffany.

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Michael S.
Michael S.Sydney, NSW

excellent service

published

Excellent people great service from Chris Lagana. i'd give more stars if i could. Chris always responds promptly, efficiently and courteously. He is always a pleasure to work with. Highly recommended.

Incentivised Review No
Netstrata
Tiffany R.NetstrataSend a private message

Dear Michael, thank you very much for your kind words for Chris, we appreciate it! Warm regards, Tiffany.

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Katherine
KatherineSydney, NSW

Never lets me down

published

I order Section 184 Certificates from Melissa in the course of my business. Melissa always responds promptly, efficiently and courteously. She is always a pleasure to work with. Highly recommended.

Incentivised Review No
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Certificate Request

published

I sent a payment receipt at 10.15am & received a section184 certificate within 1/2 Hour. Well done to the person that is looking after the sending of the section 184 certificates.

Incentivised Review No
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Very Prompt

published

I requested updated information from Melissa for a S.184 Certificate and was surprised to receive it very promptly. I also appreciated that my client was not charged for this service.

Incentivised Review No
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Mae
MaeSydney, NSW

S184 CERTIFICATE AND UPDATES

published

It has been always a great pleasure dealing with Melissa May. Melissa provides fast, stress free and reliable service. During the years that i have ordered the Strata Certificate the service is always prompt without any delay. Excellent and keep up with the unbeatable service Melissa.

Incentivised Review No
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Questions & Answers

Robyn Holmes
Robyn Holmesasked

Do you manage large sites in Canberra - 185 townhouses on 1.2 km of estate?
Robyn Holmes

No answers
privet
privetasked

Why is a person treated with contempt when they ask for financial records?
Originally strata was set up originally to pay any legitimate costs, ie electricity, water maintenance, however now from what i see & experienced, money that should be be used for strata is going to fees & disbursements, why so much for just being a glorified bill payment service?
There are many managing agents that use tactics to not give receipts or invoices for for money spent, so i wonder what is happening to or where is the money that should be be going into strata funds?
Maybe someone out there knows.
Thank you

5 answers
Netstrata
Tiffany R.NetstrataSend a private message
Netstrata
Tiffany R.NetstrataSend a private message

Dear Privet, just following up on my message. If you could please contact me so that we can discuss in detail it would be greatly appreciated. Kindest regards, Tiffany R.

Netstrata
Tiffany R.NetstrataSend a private message

Dear Privet, just touching base as we have not yet heard from you. If you could please contact me so that we can discuss in detail it would be greatly appreciated. Kindest regards, Tiffany R.

RMPM
RMPMasked

Hi Net Strata,

We live in the 140 Church Parramatta building.

Why is it that one of the two lifts has now been broken for over 2 weeks and there is no notification by on its status and an ETA on its repair?

When do you plan on doing that?

1 answer
Netstrata
Tiffany.RNetstrataSend a private message
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