Bolzzen

The scooter is great. It has so much power it spins the wheels when you take off. The transport company Allied express are hopless they were two weeks late and could not tell me when it was. Show reply

I purchased the Bolzzen Commando a few years ago and use it to commute a few times a week. The battery still holds up well and the scooter is still in good condition. This model was one of those identified in the recall. I had contacted Bolzzen and they provided me a part to resolve the issue promptly and free of charge. I'm due soon for an upgrade and will be going with Bolzzen again. Team were freindly and helpful. Show reply

I’ve owned a few e-scooters and the phoenix 6026 is a pretty sick unit. Beth and the crew have been great with after sales and were very helpful with enquiries. Scooter has awesome acceleration and a good range. Thanks Bolzzen!!!

Just purchased my second bolzen scooter- cannot speak highly enough of the product and customer service!

The scooter rides well it self but disappointed with the quality of the scooter and the poor customer service. Blamed the issues on how the scooter has been ridden which was not correct as the issue occurred the second day we had the scooter. The customer service was slow to respond and blamed me. The scooter rides well for the price point and does have a long range ride time so that helps make up for my disappointment.

Speedy delivery. Prompt email reply from customer service. Happy buying.

I have a Bolzzen Magneto 4818 e scooter. It gets used most week days and has been a reliable unit. I have needed some spares for it, tyres, tubes and parts and the service people were fantastic. Very helpful and the parts were shipped quickly.

I purchased a gladiator about 3 years ago nearly 5000km's and have been very impressed with the reliability, performance, power and comfort. It flys up hills hardly slowing down on steep ascents. The wide deck is ample room for both feet together and adjustable height bars are also very good. I had one fault with the stem and bolzen were very fast and tentative in fixing it. Overall I would definently reccomend the gladiator to anyone.

I bought a Bolzzen gladiator escooter and I could not be happier i have had other escooters and none match the comfort and performance of my gladiator, the ride is smooth with the suspension the bars and neck of the scooter are solid and the brakes are fantastic , i recommend this product without hesitation

I love my Bolzzen Bandit E-Bike... I have the Retro Sand colour and it is so cool - such a vibe! I love cruising down to the shops or the beach on it. It’s super comfy to ride and I always get asked about it - people love it! I only need to charge it roughly once a week and it keeps me going with no dramas. The sales team (in particular… Read more

Christian) were awesome too - super helpful and answered all my questions before I made the purchase. One very happy customer here!

Awesome mob to deal with – Great company to deal with, awesome quality products and the best after sales service in the biz, couldn’t praise bolzzen any more highly if i tried, 10/10

Worst experience with retail Ever !!!!!! – Just an update on the pathetic bolzzen shop Australia. Your trying to say that the payment was flagged as fraudulent ( I made 15 other separate payments the same hour at multiple different companies and countries with out any problems at all... am happy to provide to prove if need be.. anywhere you requested my identification the next day after I… Read more

had to contact bolzzon as they had no intentions to notify me. So I provided a picture of the front of my current licence.. then the next day (we'll after midday mind you.. ) they requested the back of my licence and I provided.. after needing all that they tried to say that my delivery adress had to be the same as my licence.. (first I have ever heard of it as I know myself and alot of other people very often purchase something in one state as a gift for so.eone in another . Not at bolzzon .. o no no.. YOU MUST HAVE SAME DELIVERY AS LICENCE OR THE.REFUSE TO SEND .. and on top of it all I was told that it had been refunded and.would be almost instantly returned to my account.. this was yesterday and I still have not received a thing. So I stand strong on my word when I say WORST COMPANY PERIOD TO EVER DEAL WITH AND WOULD STRONGLY AVOID IF YOU VALUE YOUR MONEY AND APPRECIATE BASIC MANNORS . AS THERE IS VERY FEW IF ANY I COULD MANNAGE TO SEE.. LET MY PAIN BE A GOOD INDICATION TO STAW AWAY.. - MINUS 5/5 SCORE AND THATS BEING NICE !!!!

Blitzz by Bolzzen Electric Balance Bike – Bought for Christmas, charged up and lasted 10mins Max. Then had charging issues, wouldn't charge therefore bike couldn't be used. Sent an email for how to have it repaired. Cost us $70 to return the bike then there was an issue that they claim was fixed and had his daughter test it whom claims no issues. We received back and have tried to use… Read more

multiple times and it lasts Max 10mins. Cannot tell if its charging or not. No lights etc to show its charging. Yes there is sufficient power being supplied. No instructions and can't find anything online..would not recommend this bike.

Faulty Scooters – Had my bolden Commando Scooter auto accelerate into a wall after 1 month of ownership, not to mention the card reader and charger port blowing up, Got a refund and brought a Dragon. Rubbish Scooters, stay clear. Faulty from the factory, not to mention they handle like sh!t. Skinny tyres, skinny frame etc. Range is very bad on all bolzzens. Will be sticking to dragon like others, they know what their doing.

Terrible Scooters – Terrible Scooters, have owned 3 and they have all been trash. Frame and electrical issues. Stay clear from this brand, they rebrand cheap scooters as their own which are almost guaranteed to fail.

Blitzz by Bolzzen – ** See below for update** We bought a small electric balance bike for our 3 year old... opting for the larger of the two frames as he's quite tall. We had to change the seat over to one with a smaller post because it was actually taller than we expected, but it's been perfect. The build quality is fantastic. The bike runs beautifully and is… Read more

nice and smooth. Or little one absolutely loves it! We'd got it on sale, but I can see where the money is and would be happy to pay full price next time. We haven't had to deal with customer service so can't comment on that...

** So, since having the bike, it's needed to be taken to Brisbane for repairs and warranty a couple of times. Customer service has been friendly, but at times, slow. After having issues in January this year again, we took it back to Scooter bros who replaced the battery and apparently fixed some loose wiring - how've the bike returned with the same issue. We're now 2 months without being able to use it and still waiting on customer service on what to do. We're over an hour away from the bike shop in Brisbane that does servicing - so it's not been much fun going back and forth - particularly when the issue hasn't been resolved. I'm wondering if they're not replacing it for top this being known issues with the bike..... but watch this space - waiting for a response.

Arguably the worlds worst scooter manufacturer – I bought a Bolzzen Magneto based on the specs and a review by Scooter Bro's Brisbane. It is a long range scooter for a good price, but now it is broken in less than 1yr and Bolzzen don't want to know me. First, after 4 months I went on some wet paths a day after it rained. Unlike my previous scooter (Xiaomi) that has an excellent water resistance… Read more

rating, the Bolzzen motor filled up with water and rusted out. So it cost $350 for a new motor. From that day, I did not take the scooter out even if there was a cloud in the sky. 6 months later I went to plug in the charger and there was a huge spark and now the scooter no longer works. Took to Scooter Bro's for repair and they told me there is no warranty because of the previous water damage (that they fixed) and it would cost $950 to fix. Why would I pay the near new price to fix the worlds worst scooter? One of my friends bought the newer model of the Bolzzen and it kept turning off on him, fortunately he was able to get a refund. I suggest avoiding this brand like a plague. It is made up of the cheapest parts you can buy and if it sees water you might as well say goodbye. This is not like the hire scooters that live out in the weather. Bolzzen and Scooter Bro's are in bed together, do not trust either company.

Good all rounder – Bought the atom lite as it’s all adjustable for the kids, we all rode it and it’s still going strong with no issues, good product for price point Show reply

Terrible after sales service!! – My partner and I purchased two Bolzzen Commando e-scooters directly from Bolzzen. Bolzzen is an Australian owned company and we wanted to support an Aussie company (scooters are made overseas of course) We paid $1899 for each scooter so they weren’t cheap. They arrived and I set them up and away we scooted. It was about 3 months after we purchased… Read more

them when my partner was walking beside her scooter and it just took off by itself! Very scary walking with the scooter and it just launches! So I said I’ll ride yours and you ride mine back to the car. Sure enough it did the same thing to me! Holding on for dear life while a 25kg scooter tries to launch in your hands is bloody scary. This was the first time I had ridden my partners scooter and I noticed the back brakes didn’t work. When I say they didn’t work, I mean they could slow you down slightly but had no chance of stopping you. I asked “how long have the back brakes been like that?” My partner said they had been like that since we got them and that she thought that’s how they were supposed to be. I called Bolzzen the next day and explained what had happened. I was super disappointed with the response I got. They said that it is not covered under warranty because we could have broken them or been riding them in a way to cause damage. Nothing I could say would convince him otherwise. The thing that really made me angry was when he said “if I had to fix everything that people call up about I’d be out of business” well…… if your product is that dodgy and you won’t honour your warranty then maybe you shouldn’t be in business! I had no choice but to take it to a local bike shop for them to fix the brakes at my own cost but guess what? It couldn’t be fixed without a proprietary bleed kit! The bike shop tried 2 different bleed kits and neither were compatible. I rang Bolzzen back to ask what do I do now? He said he would send out a Bolzzen bleed kit to the bike shop so it could be fixed. I thought ok that’s a fairly redeeming offer. Well…….. it’s been almost 2 months now and no bleed kit! So at the end of the day I’m down $50 of my own money to the bike shop and haven’t been able to ride our scooters for almost 2 months! Would never buy a Bolzzen scooter ever again and warn others of this dodgy company.