Boody

Boody

 Verifiedboody.com.au
3.9

312 reviews · Statistics

PositivevsNegative
71% · 22077 · 25%
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Return Claim MadeYes (28) · No (221)
Sizing
  • Very small (5)
  • Slightly small (20)
  • True to size (212)
  • Slightly large (11)
  • Very large (3)
Product Appearance As advertised (205) · Not as advertised (23)
Product Quality
4.3 (260)
Shipping
4.6 (187)
Customer Service
4.4 (94)
See the Best Underwear Shops & Brands in 2024 as rated by Australians on ProductReview.com.au.

Reviews

312 reviews
Nara
Nara
 

Inconsistent sizing

I ordered the midi briefs in black and grey. They are medium softness and pretty thick. I followed the size guide and it said I was on the cusp of L and XL. I got the L and they bag slightly, so sizing is a little off

The grey ones were shipped in a bag and the black in a box. The black ones are smaller and feel better Quality than the grey. The grey ones feel like they are already stretched out. Weird. I imagine it’s due to different manufacturers.

They also could have been shipped in a small bag but were shipped in a huge box Show details

Product Quality
Shipping
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Lauren
Lauren
 

Amazing customer service

I ordered of Boody and unfortunately only received half of my order (it looked like it was more of an issue from Australia Post than Boody). I contacted Boody and they sent out the rest of my order immediately. Love the quality - very soft. Will order again. Show details
Jane
JaneVICGreater Melbourne (Metropolitan), VIC4 posts
 

Most comfortable clothing around

Over the past 5 years I’ve been progressively buying more & more Boody pieces, because they’re just so comfortable & good.

On any given day, I’ll be usually wearing at least 3 Boody items.

About 70% of my wardrobe is Boody, & I know other people who are saying similar.

Their designs are flattering, the quality is good, and the fabric is so soft it makes regular cotton feel like punishment in comparison.

Since lockdown, it’s hard to go back to uncomfortable fabrics

And besides, a lot of their designs are flattering, so fortunately I don’t have to choose between style and feeeling like I’m in pyjamas. Show details

Shannon
ShannonNSWFar West, NSW2 posts
  Verified

Unable to cancel order

Ordered December 31 (late PM) and emailed January 1 requesting to cancel my order. Was advised that I am unable to cancel my order and was given an unprocessed Australia post tracking number.

Returns page through their website says my items are not fulfilled.

For a green company it’s shocking that they would much rather me return them, doubling the postage cost and emissions rather than simply cancel the order so I could re order another item. Show details

Jessica W.
Jessica W.NSWSydney, NSW3 posts
  Verified
Product Quality
Shipping
fiwian
fiwianQLDSouth East Queensland, QLD4 posts
 

Incompetent

First there were delays in.shipping - undertaken this time of year.
How they shipped was unacceptable and did not include everything I ordered.
Shipped in.box way too.big , one t-hirt was just thrown.inbox and not in.any platic bag,
I ordered a 3 pack.of underwear and got two.singles.
No response to my email

DO NOT USE would be my advice Show details

casper_juz
casper_juz23 posts
 

Missing and late order - $50 compensation voucher has 90 day expirey

So like many others recently ordered online - express shipping free - then the email that might take 9 days for packing - 11 days - then express post attempted delivery at 9pm night - then missing items - support tried - offered different colour with 2 extra pairs - ok - same email came might take 10 days -

then I got an email today - $50 voucher - we're so sorry - fine print vaild for 90 days only - which is not short - but falls short of expectation - do better Boody - should be min 12 months - and I will seek advice on ACCC if it should be longer

Cate
Cate
 

The full-figure no underwire bra

What I love about this bra is the bamboo fabric - other stretchy, no-underwire bras seem to be made with a lot more latex and synthetic fabric which becomes a real irritant after a while, especially in summer. The Boody bra is very comfortable, breathable and yes, supportive. Great product - thank you. Show details
Maria
MariaNSWSydney, NSW
 

Terrible customer service

I have been waiting for an order since the 27th November for Xmas gifts. Have sent numerous emails and 1 standard reply . I would like the products that I have paid for .
Karri
Karri16 posts
  Verified

Brilliant products with easy free returns!

I love Boody, I’ve been a huge fan of their products for years. I purchased, like many recent reviewers, during the Black Friday Sales and was informed that shipping would be slower than usual (some people clearly don’t read their emails). I really appreciate how easy it is to return/exchange your items, and the free return shipping is amazing. The products are very high quality and so comfortable! Boody are absolutely amazing. Show details
Jo R
Jo RNSWSydney, NSW2 posts
 

Where is my Boosy order????

Like others I placed a Boody order on the 27 Nov and it also still has not been shipped. I have lodged a query with their customer service and have not received a reply. They are currently advertising that new orders placed by 12 Dec will be express shipped in time for Xmas but where is my order? I have purchased from them before without any issues but after this experience I won’t do so again - very disappointed!!! Show details
Yolande
Yolande
 

Poor customer service

I placed an order on Monday the 27th of Nov. It was advertised as 2-5 days shipping for metro areas. Its been 8 days and item still not shipped or received. No feedback from the customer services team and also still no update as to when order will be shipped. Misleading advertising and no person to talk to. Show details
sharon.bunter
sharon.bunterAU7 posts
 

So slow

I am a big online shopper and believe anything more than 5 business days is not up to par in the current online market.
I am still waiting for my Boody order to be ready after 9 business days.
I understand it's a busy period, but it's really not good enough :( Show details
Product Quality
Shipping
omyara1985
omyara1985Victoria5 posts
 

Amazing company

The best eco-friendly clothes in Australia. Excellent customer service and easy-to-use website. I've been using Boody for the past 5 years. I switched all my underwear to Boody ones. They are the best, so comfy, soft and of superb quality. Show details
Happy owner
Happy ownerVICNortheast, VIC4 posts
  Verified

My absolute Favs

I love these undies, I have tried every other brand but these are the absolute best they look great and the fit and comfort is fantastic. My go to now, won't wear anything else . Show details

Questions & Answers

Upset R.
Upset R.

I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?

Boody
Boody   DM   
Annie
Annie

What does are used to make underwear black?

Boody
Boody   DM   

Details

CategoryOnline Shops, Physical Shops and Underwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $60
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Visit official website

Contact info for Boody

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 93155303012

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