65Step One Women's Bamboo Underwear

Step One Women's Bamboo Underwear

 Verifiedstepone.life
65Step One Women's Bamboo Underwear
4.5

764 reviews

PositivevsNegative
87% · 66846 · 6%
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Return Claim MadeYes · No
Sizing
  • Very small
  • Slightly small
  • True to size
  • Slightly large
  • Very large
Product Appearance As advertised · Not as advertised
Product Quality
4.7
Shipping
4.8

Reviews

764 reviews
Ashleigh W.
Ashleigh W.South East Queensland, QLD2 posts
  Verified Women's Body Shorts

AMAZING isn’t enough

Absolutely amazing. Comfy. Light. Breathable. Amazing colours. Cannot fault. They don’t ride up or fall down. Highly highly recommend Show details
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Jessica
Jessica
  Women's Body Shorts

Customer Care is Amazing

Purchased the mystery styles after hearing great things from friends. Unfortunately I did find some of the different patterns to have sizing inconsistency, where they were shorter and tighter despite being the same size as the rest. I contacted customer care and almost immediately they were messaging me back to fix the issue. Maj had replacement shorts sent out in less than a day.

The other patterns are exceptional, fit beautifully and I haven’t had to even think about chaffing for days. Would absolutely recommend. Show details

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Jax M.
Jax M.
  Verified Women's Body Shorts

Guarantee honoured - thanks step one

First purchase of step one women’s bamboo shorts. Material is super comfy and great range of colours. Unfortunately one leg rides up and thankfully step one have honoured their guarantee and on the day of issue raised they immediately put through a new order in different size to try to compensate for issue. Fingers crossed I just picked the wrong size Show details
Product Quality
Shipping
Step One
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Kate
KateHunter Region, NSW11 posts
  Verified Women's SmoothFit Full Brief

Fantastic Step One for ladies seriously you have to try them

My husband has worn the mens since they started, he recommended me to try the ladies, I bought 2 pair initially to try the full briefs so impressed I have just received another 5 pair today. so comfortable to wear, easy care just love them, won't wear any other brand now. Thank you Brad so glad we are friends now. Kate Show details
Meg
Meg
  Verified Women's Body Shorts
Andrea
Andrea
  Women's Bikini Brief

Customer care amazing

I can't recommend enough the customer care and prompt reply from my email.
You guys are a 10/10 for making your customers happy..will purchase again Show details
Sue M.
Sue M.South East Queensland, QLD
  Women's Body Shorts

Comfortable and supporting surf lifesavers!

Great service and prompt delivery of the boxers. Nice use of sustainable packaging. Show details
Laura S.
Laura S.South East Queensland, QLD2 posts
  Verified Women's Body Shorts

U just gotta get some!

My first order was so confident I ordered 5 pairs, first day wearing I was super excited, but realised I had oversized my order. So a simple email to ask about returns was sent. I was blown away by immediately response with very easy to follow. Super nice communication makes me feel like they care. I know they do! Customer service goes above and beyond to ensure you’re happy. The first pair free policy was followed and the exchange only cost me my return postage. Fair enough right! I was also surprised to find all their packaging was environmentally sensitive so this is a very professional and approachable product and company. What a breath of fresh air. Show details
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Pete
Pete
  Women's Bikini Brief

Customer service

Purchased a few pairs of my wife’s favourite underwear as a Christmas gift. Turns out I purchased the incorrect size. I made contact with step one in regards to exchanging my items for a different size. The response was prompt and the process was made clear. The customer service I experienced with Step one was amazing. Nothing was an issue and had constant contact through out the process. The correct size was delivered in no time at all. I take my hat off to step one I have never had a better experience. Step one needs to be proud of their customer service team. Well done! And thank you Show details
Jay Dee
Jay Dee
  Women's Body Shorts

So smooth and comfy

My sister said she had gotten some for her hubby, and wanted to try some for herself.

There was a great sale on Boxing Day, so decided to get some for myself.

Best. Decision.

Silky smooth, great sizing, don't ride up my legs at all.

Definitely worth the price

Dolly at customer service has been great Show details

mark237666
mark237666
  Women's Bamboo Underwear

Not happy

We ordered 2 nice looking briefsfor my wife and received 2 pairs of long boxers. Then after I emailed your staff she then received 1 pair of briefs.
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Step One Fan
Step One FanPerth, WA
  Women's Bamboo Underwear

Amazing underwear - that is backed by outstanding customer service

I have been a loyal customer of Step one over the years and have not had the need to contact customer service, until just recently. There was a small issue with a order that I had over the black Friday sales. Once I made contact with customer service my matter was dealt with quickly and efficiently, and the resolution that was offered from Step One was generous and handled very professionally. Thank you! Highly recommend. Show details
Noodles
NoodlesSouth East Queensland, QLD3 posts
  Women's Bamboo Underwear

Customer service

Would just like to thank John for being quick to responding to my emails. One of my products were unavailable so had to do a replacement order. Within 20mins my new pair of womans body shorts are on there way. Can't wait they are comfortable and I now have 8 pairs of them and so does my partner. Step One your amazing. Thank you Show details
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Jenni
JenniGreater Melbourne (Outer), VIC2 posts
  Fair Incentive Women's Body Shorts

Seriously the best and comfy

Highly recommend if you want style with the comfort, best underwear much thanks Show details
Maybebaby
Maybebaby8 posts
  Women's Body Shorts

Lol Christmas

After receiving some him self, hubby bought me a pair for Christmas have to say I loved them, comfortable to wear very smooth lol, now I no why he was impressed. GET SOME Show details

Questions & Answers

mspractical
mspractical · Bamboo Women's Body Shorts

I'm a size 16-18 but I can't stand tight clothing around my middle. If I went with waist size on your chart I would get a 20 or 22 and I think the pants would be flapping! What size should I choose?

Sheri A.
Sheri A.  

I am same size as you are. I have bought the ladies boxers in XL size & they are perfect for me. Hope this helps. Yes they are a bit expensive but so comfy! I will be buying some more!!

mspractical
mspractical  

Thanks Sheri, do you have an issue with tight waistbands/tight clothing in general/bloating?

Sam
Sam · Bamboo Women's Body Shorts

My waist measurement is 70 cms so I'm right in between size S and size M. Which size should I choose?

Step One
Step One   DM   

Hey Sam, we suggest you try the size up, so the medium! Open one pair to start with and under our 30 Day guarantee we can replace that one and the unopened ones for a new size if need be!

Sue D.
Sue D. · Bamboo Women's Body Shorts

Do the woman's boxers have a gusett ?

Step One
Step One   DM   

Hey, Sue! Yes, they do! You can try a pair and see how they go. :)

Your first pair is covered under our First Pair Guarantee. Love them or they're free!

Regards,
Chay

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