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World of Books

World of Books

4.1 from 1,917 reviews · View Statistics

Reviews

  • Product Quality
    4.4 (1,220)
  • Return Claim MadeYes (42) · No (1,318)
  • Shipping
    4.3 (865)
  • Customer Service
    4.4 (1,015)
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YeahNooo

YeahNoooSouth East Queensland, QLD

  • 11 reviews
  • 24 likes

70yr old book!

published

I ordered this for my son (28) - The Autobiography of George Bernard Shaw - as he's been a fan for years but couldn't track one down. The book was second hand of course, and for a 60+yr old book it’s in beautiful condition!
It came well packaged and faster the expected.
I would recommend World of Books Australia as I've recently had another book arrive - Anne Rice - with the same great condition and delivery.

Product Quality
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Customer Service
Incentivised ReviewNo
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Ronny Rose

Ronny RoseMid North Coast, NSW

Super disappointed! Never again

published

So I ordered a trilogy from World of Books, and it was fairly cheap and arrived quite quickly which was good. The issues started when I opened the bag. When I ordered it, all the books had the same style of cover, but when they arrived, 2 of them had a different cover to the one I had ordered. The first one in the series was also said to be in 'very good condition' on the payslip but it had multiple creases to the front and the spine, and half a pricing label was left on the front. I also found a receipt for W Smith books inside which stated that the book was bought for a lot less money new than I had paid for it used. This site has all the hallmarks of a scam and I won't be buying from them again

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Mike OCallaghan

Mike OCallaghanMetropolitan Adelaide, SA

  • 2 reviews

Exceeded my expectations

published

I expected a book slightly damaged, being "used" but this one was in perfect condition! Quick to arrive and just in time for Christmas.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books
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Erik

ErikGreater Melbourne (Outer), VIC

Good work

published

I needed this book and from USA would have added $50 postage. The book was in excellent condition. Will use WoB again.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books
Michelle E

Michelle EGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great range of books and free shipping

published

Have found some really special books here and I love their philosophy of keeping books in circulation and eco-friendly packaging.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books
Baz

BazSouth-Eastern Region, NSW

Woeld of Books - is it Worldofbooks,com or Worldofbooks,com,au?

published

This is a minor complaint . The book is fine, however I was charged a over seas transaction fee of $0,14 (Aus).
Why was this fee charged?

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Motor Book

Motor BookGreater Melbourne (Outer), VIC

Great books at very reasonable prices

published

I have used World of Books on numerous occasions and never had a problem. Their descriptions are generally spot on and the books arrive promptly and in well protected packages. A great way to find hard to get books. I will continue to purchase from them

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books

Great products, great prices - but points lost for delivery.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Great books but poor quality control and customer service so far.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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2 comments
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Pene H.
Pene H.
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Shane Caffyn

Shane CaffynIllawarra, NSW

  • 2 reviews

3 books by Paul Monette

published

The three books all arrived separately. All in good condition. Great value, great books by a great author. I would happy use World of Books again and recommend them.

Incentivised ReviewNo
1 comment
World of Books
David K.World of Books
Dee

DeeCentral Highlands and Goldfields, VIC

Good quality books

published

Ordered 2 books took the entire 21 days to get them. The quality of the books is extremely good which I am very happy with as they are a birthday present for my daughter. Postage was very good as usually when I ordered things from overseas the postage can be the same as the cost of the item I ordered or dearer which puts me off ordering. I would like it acknowleged when ordering where the item is being shipped from as coming from overseas can take a really long time. I thought being under Australia site they be sourcing books from Australia first so was surprised to know one of the books had UK currency price label still on which explains how long it took to arrive the entire 21 days by post.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books
Cook

Cook

  • 2 reviews

Very good

published

The books and the CD arrived at different times in different parcels. They were all in very good condition. The CD was particularly well packaged.
Another satisfied customer !

Incentivised ReviewNo
1 comment
World of Books
David K.World of Books
Kym Beilby

Kym BeilbyMetropolitan Adelaide, SA

  • 2 reviews

Fantastic discovery

published

Fantastic array of lost classics and childhood memories. Have recommended the site to family members who are also excited with what they found.

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books
Nerida

NeridaNorth Queensland, QLD

  • 2 reviews

Great buying experience

published

The ordering process was easy and delivery was timely. The book had proven hard to find so I will definitely use World of Books again.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
World of Books
David K.World of Books
Cam

CamSydney Surrounds, NSW

Incorrect Product Advertised & Sent

published

The website Advertised a CD disc as a Vinyl Record.

I was sent the CD in a damaged case and charged $49.99

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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2 comments
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Cam
Cam

Email sent

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Adele

AdelePerth, WA

Happy customer

published

I was very happy with the service of World of Books. It was my first order with them. I ordered two books that both arrived promptly and in good condition. Will use them again for book purchase of difficult to get books.

Customer Service
Incentivised ReviewNo
1 comment
World of Books
David K.World of Books
Ann

Ann

  • 2 reviews

Great products and service

published

Book in immaculate condition and quick delivery, would recommend to anyone wanting to purchase books at discounted price but not discounted quality

Product Quality
Shipping
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
World of Books
David K.World of Books
michael

michaelSouth East Queensland, QLD

Just what I was looking for.

published

I was able to buy a CD from World of Books that I had been looking for, for many years. so happy.

Customer Service
Incentivised ReviewNo
1 comment
World of Books
David K.World of Books

Great service!

published

I ordered a music book from World of Books. It arrived much sooner than expected and exactly as I wanted.
Could not be happier with it! Will definitely be using World of Books again.

Incentivised ReviewNo
1 comment
World of Books
David K.World of Books

Never received order

published

Order never arrived and still haven’t received a response to email enquiring about missing order
Disappointed with lack of customer service

Customer Service
Incentivised ReviewNo
2 comments
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Annoyed
Annoyed

Attempted to email through link but email keeps getting rejected

Page 1 of 96

Questions & Answers

K Sorensen

K Sorensenasked

I have still not received my order

1 answer
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Meredith G.

Meredith G.asked

On 3 November, I received an email advising my order of two books had been sent yet it has still not arrived. Can you please advise when I can expect to get it?
Thank you
Meredith Girvan

1 answer
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Jan b

Jan basked

Do you have susan hill books the simon serraller series

2 answers
Ian Lamont
Ian Lamont

No I don't.

World of Books
David K.World of Books

These are all our Susan Hill books in stock at the moment :)
https://www.worldofbooks.com/en-au/books/author/susan-hill

Thanks, WoB

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