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World of Books

World of Books

4.1 from 2,227 reviews · View Statistics

Reviews

  • Product Quality
    4.4 (1,464)
  • Return Claim MadeYes (51) · No (1,572)
  • Shipping
    4.3 (1,071)
  • Customer Service
    4.3 (1,220)
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After nearly 2 weeks, my order has not been processed yet.

published

WAU-2104-10440141
This order was paid on 25 April but it is not yet shipped. My card has been deducted. I will nolonger be needed of this by the time I received it because it takes ages up to 21 working days. So can you cancelled it? I have sent emails by seems this website is only collecting money but unattended to answer customer enquiry/problems.

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1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

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Jacquie

JacquiePerth, WA

  • 15 reviews
  • 1 like

Excellent Service

published

This is the fourth time I've ordered from WOB and still happy with the service. I didn't have to wait long for the the delivery even with Covid delays. I will continue to purchase my books through WOB as long as they have the publications I'm looking for.

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1 comment
World of Books
David K.World of Books

Thank you for sharing your experience with us!

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Claire x

Claire xPerth, WA

  • 9 reviews
  • 1 like

First and last order, books in terrible condition

published

Books were in awful condition and filthy dirty. Not as described. They were described as being in very good condition, they absolutely were not. One was stained and badly ripped on several pages. One appears to be a bootleg copy. Unfortunately I won't be shopping here again. I'm all for recycling books and often buy my books used but these were overpriced and in extremely poor condition. Sadly they were a gift that I was unable to give due to the terrible condition. I contacted them twice for resolution with no response. Disgusting business ethics.

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2 comments
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Claire x
Claire x

I've already emailed twice previously with no response. So just because I've now left a negative review you'll acknowledge me? Unacceptable.

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Michelle R

Michelle RPerth, WA

  • 15 reviews
  • 8 likes

Is this a scam?

published

I ordered a book from World of Books about three weeks ago. A book arrived today (I still don't understand why it takes 21 days). I ordered a pictorial book of plants and flowers and what I received was a rubbish novel that isn't even worth the postage that it would cost to send. I paid $30 and got a 20 cent piece of trash. I sent a message regarding this on their web form, but nobody has bothered to reply. There is no phone number on their web site - always a red flag, and no chat window. As the fiction which I received is not worth saving, and is so far away from the book I ordered (in weight, in genre, in size), I can't see that this was an error. I am seriously asking myself whether I have been scammed.

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5 comments
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Michelle R
Michelle R
Michelle R
Michelle R

Two days and still waiting for a response

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Order never received

published

If you like mystery, ghosting and suspense of when your books will arrive, this is the website for you. I never received my order and a response to my email.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

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Kimberley C

Kimberley C

  • 3 reviews

Good company, okay product

published

I really liked the company's initiative and incentive, how they try to reduce book's being thrown away and going to waste. The book took approx. two weeks to arrive which isn't too bad. However, they said the book I bought was in very good condition. It definitely wasn't. I was buying it as a gift but I am not so sure if I can now, it even had a weird food substance on it that I scraped off

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1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

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Robert Lloyd

Robert LloydGreater Melbourne (Inner), VIC

Smile in the minds eye.

published

A wonderful book I have been searching for for 40 years. A brilliant, casual account of Lawrence Durrell meeting with Taoist master Jolan Chang. An inspiring book for me and anyone interested in expanding their awareness of Western and Eastern Spirituality and sexuality.

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2 comments
World of Books
David K.World of Books

Thank you for sharing your experience with us!

Robert Lloyd
Robert Lloyd

Thanks David, as a writer and musician who has published two books of poetry and prose, Durrell's casual and relaxed style really resonates with me. Dance and dance again.https://youtu.be/V2VfjOgHo10

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Hans Goebel

Hans GoebelMurray Region, NSW

Spur Western By Dirk Fletcher

published

Great Book. Excellent Condition. The item arrived in a timely fashion . The service provided by World of books was out standing , it was great to be able to obtain this book.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
World of Books
David K.World of Books

Thank you for sharing your experience with us!

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Not Happy Jan

Not Happy Jan

  • 2 reviews

Unhappy ☹️

published

The book I ordered one month ago still hasn’t arrived and my emails informing World of Books continue to go unanswered. Does anyone know what I should do to contact them. Very unhappy customer. Will not be using World of Books again

Customer Service
Return Claim MadeNo
1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

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The reviewer stated that an incentive was offered for this review

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Gordon T

Gordon TPerth, WA

A great site for pre-loved books

published

A great selection of books available, at good prices.
The books I ordered arrived quickly, and in great condition.
Free delivery within Australia is just icing on the cake.

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1 comment
World of Books
David K.World of Books

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Helen

HelenCentral West, NSW

The books were exactly as described

published

The books arrived very quickly and were exactly as described. I was very happy with both the online process and the way my order was handled.

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1 comment
World of Books
David K.World of Books

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johnbowyer

johnbowyerGippsland, VIC

Such an excellent read

published

Childhood biography of the 1940's and 1950's Glasgow. Wonderfully entertaining, interesting and so funny. Written as it was said and I found myself assuming a Scottish accent as I was reading it. I have read the author's suceeding book which was equally good but seeing how he was raised explained a lot more to me.

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1 comment
World of Books
David K.World of Books

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Rob P.

Rob P.South East Queensland, QLD

  • 4 reviews
  • 2 likes

great read!

published

surprisingly great condition
very well packed
a reliable and prompt delivery
this book is an amazing story, hard to get but WoB came to the rescue

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1 comment
World of Books
David K.World of Books

Thank you for sharing your experience with us!

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Suzy

Suzy Perth, WA

Missing book.

published

I have bought quite a few books from this site and have been happy with their condition, but my last order was missing a book. I have sent two messages through the contact us link and have been waiting for a response...

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2 comments
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Suzy
Suzy

Disregard my review. Just received the missing book. Thank you World of books.

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Sim G

Sim GRichmond-Tweed, NSW

  • 2 reviews

Where is my order?

published

Ordered and paid for book 32 days ago. Repeated attempts to contact with no reply. Don't waste your money, you'll just get ripped off

Shipping
Customer Service
Incentivised ReviewNo
1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Similar opinion? Write a review on ProductReview.com.au!
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Information about orders really bad

published

Really hard to contact world of books, also unable to track orders.
Account says no orders...but money has been taken from my account from world of books.
????

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
World of Books
David K.World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email au@worldofbooks.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, World of Books

Similar opinion? Write a review on ProductReview.com.au!

Fantastic

published

I love this site the books are great and I can save on second hand books but better still they have send books to me in Thailand. Did I tell you I love this book store site

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World of Books
David K.World of Books

Thank you for sharing your experience with us!

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Paristan

ParistanCanberra 2600, ACT

  • 2 reviews

Book in lovely condition and fast delivery

published

The book was described as “very good” used condition. I was indeed very happy with the condition which was as good as new. It arrived well within the expected timeframe

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
World of Books
David K.World of Books

Thank you for sharing your experience with us!

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Bookworm

Bookworm

  • 4 reviews

Great uplifting message

published

Fantastic photographs that fit perfectly to the written words. Makes you feel better, puts a smile on my face. A great read.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
World of Books
David K.World of Books

Thank you for sharing your experience with us!

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Lee S.

Lee S.South East Queensland, QLD

Great value!

published

Great selection of good quality books to choose from delivered surprisingly quickly. Couldn't find this book in my local library.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
World of Books
David K.World of Books

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Page 1 of 112

Questions & Answers

Tony B.

Tony B.asked

I would like to know more before purchasing the book "what wood is that"

3 answers
Jacquie
Jacquie

What did you want to know?

Jacquie
Jacquie

Not quite sure what you want to know but I’ve ordered books through WOB 4 times now. They have all arrived in good condition and within a reasonable time frame considering the COVID restrictions. 1 book was a little discoloured and a bit grubby along the outside on the pages but all the other books I have bought have been in very good condition. The book I ordered that was a bit grubby was an old publication so I can’t complain too much as I needed it to add to a series of books that I started reading many many years ago. I hope this helped.

Tony B.
Tony B.

I have discovered that their are six books with the name "What Wood is that".
All I want is a book that tells me the name of the wood and a discription of that wood, preferably Australian timbers

Helen M.

Helen M.asked

How to correct faulty order. EMI Classics Schubert Lieder. 2 CD . Only one CD in the cassette.
Unable to find method of communication with World Of Books.
Helen

1 answer
Sad mama
Sad mama

au@worldofbooks.com

Send an email to the above address with the subject line ‘Review’ plus the order number.

Carol O.

Carol O.asked

https://www.worldofbooks.com/en-au/customer/order/2fa1a14b-b689-4de5-a46a-84f52fa8a1e3
This link is to my order which I have not yet received...and I have been asked to do a review. I don’t want to do a review until I have an outcome. It would be helpful if I was able to track my order. Could you do something to fix this ongoing problem? Thanks, Carol

No answers
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