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344 reviews
1  Rashna D.  · Ordered Mango Tango at top rype so very disappointed it's was like icy water no flavour.
1  Cest L.  · The product is poor value for money and the business model appears to be based on greed.
1  Noah R.  · Went and got a boost juice today thinking I could enjoy my drink when I ended up with a fly in my drink Albury you can do better then that
1  Anthony  · Norwest store woeful service staff gave no idea what they're doing
1  Alfred A.  · Do not use. Company boasts about how healthy their products are. But full of added sugars. Not natural at all. Avoid like the plague.
1  Bruce  · Takes between 15 and 20 minutes from ordering to getting the order. Almost always.
Bridget
Bridget 6 posts
 

I give Boost a -1 out of 10 for their drinks. it is 80% ice and no flavour can't taste any fruit and paid $12 for ice! absolutely disgraceful. I will never be back

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Mandy C.
Mandy C.
 

This protein supreme i bought from Boost Ampol in South Melb tastes like water. I always order this drink but this one is so terrible. Its like banana with water only, I couldnt taste the protein powder.

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Disappointed
Disappointed
 

Can’t order my favourite juice (Immunity Juice) anymore on Uber Eats. Staff at my local store advised it’s discontinued. I’m totally bummed about this. Unfortunately if we can’t buy mine anymore, my husband won’t buy his favourite drink because he really only tags along when I order (he can take it or leave it). We buy two drinks from Boost at least once a week.

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Debra M.
Debra M.
 

Surprisingly the Boost Juice advertised special price of $8.00 for a medium Mango magic doesn’t seem to apply today even though the marketing and promotional signs right throughout the kiosk advertise this. Upon wanting to purchase some, we were told by the employee they have had a price rise and are now $9.20 plus the 15% holiday surcharge. When… Read more

we questioned why are they being advertised for $8.00 if that’s not the case, we were advised this was an older promotion but the staff we’re not allowed to remove the signage. Seems like false advertising to me. Not good enough Boost !!!

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Selenia
Selenia
 

That’s terrible—especially the Berry Crush. I paid $10 for nothing. They just added one strawberry to a jar full of liquid (which was supposed to be apple juice) and threw in three blueberries. It’s completely tasteless, and I’m so upset about wasting my money. Show details

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Jai W
Jai W
 

i went to the southern cross boost and ordered my classic juice i usually get and it was great but i was denied when i tried to pay with cash? i had exact amount of cash and was told i couldn’t pay with cash and had to use my card which obviously included tax.. ive never been denied cash by a boost until now very disappointed :( i might move to top juice instead..

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Kylie
Kylie 3 posts
 

Boost Juice stock lands shell harbour Mango magic medium $8 My daughter ordered three small size mango magic drinks for $8 each not seeing the medium size option for the same price. When picking up the drinks she questioned why she wasn’t offered… Read more

an upsize for the same price. Staff just looked at her blankly. It wasn’t their problem. She ordered a small Not good enough ! Customer service needs attention

 Follow-up  · There was signage, which I noted to the staff on picking up the drinks, however when my daughter made the oder she was distracted by her 3 small childern, under 5, and obviously didnt notice the signage. That is why I beleive the staff should have made the suggestion. I spoke to all staff in duty at the tiem They looked at me blankly like what is… Read more

Positive reviews

A Matthews
A Matthews SA 17 posts
 

I have been a huge fan of Boost Juice over the years however I feel the quality is not the same as before. Its basically fruit juice and ice, cannot see them put chunks of fruit so a bit sceptical about it containing fruit. Also, they are not keen… Read more

if you want to substitute the juice like pineapple for apple juice so not customised to your care requirements. Its over $10 for an original size which is way too expensive however VIBE members do get specials a month $6 for medium size which I take advantage. I find the operators in different outlets operate differently so I stick to one outlet Boost City Cross - Adelaide. The long and short is the specials are great and requesting your needs will assist in getting a more custom drink.

 Follow-up  · The specials are once a fortnight only on selected drinks. They cost $6 for medium size, a savings of $4. The only difference is price and size. I have to say that the recipe changes with each store as I consistently order Pink Lemonade at my regular store but when I ordered it at West Lakes last week it was not the same - very Sour. Service at… Read more

Liv
Liv VIC
 

The best place for a smoothie on a nice day, lovely girls I reccommend.

robstarr
robstarr NSW 7 posts
 

I just want to give Koti at Richmond market place Boost Juice for her great service. He is always happy with a huge smile on her face and always very friendly

Negative reviews

Ammar
Ammar
 

I ordered a protein smoothie with additional creatine. When I tried it, it was a cup of milk as slurry and as tasteless. I returned it and ask told them its not smoothie. Staff have attitude for mistakes they make. She made it properly second time without apologizing. If you dont like your job, just quit. (Boost city Southgate, Saturday 6pm) Show details

miekeisabel59
miekeisabel59 SA 3 posts
 

Ordered a juice at Boost Juice at Melbourne Airport and waited for 30 min! Almost gave up so that I could catch my flight. Will be getting my juice elsewhere next time.

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M.J.
M.J. SA 4 posts
 

Don't know what's happened recently, but I've been a weekly purchaser of the Protein Supreme for years, and in the past two weeks they've lost all their taste, with little substance. I may as well go home, crush some ice, and throw i half a teaspoon of malt protein powder.

Recent reviews

Sammy S
Sammy S VIC 10 posts
   Verified

The Boost at QV in Melbourne CBD is terrible. I ordered a Pink Lemonade, which is supposed to be made with fresh apple juice, fresh lemon juice and berry sorbet. I could see the young girl made it with bottled/processed apple juice, no lemon and frozen yoghurt. When I questioned her she shrugged and told me they were out of ingredients. She failed… Read more

to alert me before she made it and the drink was disgusting. No refund offered. The young people who work here always look so miserable and provide no service. They must be treated terribly. From now on, I’ll just go over the road to Melbourne Central where the service and store are much better.

s.synergybe
s.synergybe
 

Terrible and stingy business. They gave me a half filled drink multiple ones, and the one time I contacted customer service with a photo, they said they won't do anything about it as I didn't complain to the store at the time. The drinks are overpriced anyway and full of processed ingredients and sugar.

Nicole
Nicole
 

I went to get a Strawberry Squeeze and the customer service was bad and but the drink had way too much ice in it. I could hardly taste any strawberry. It tastes like water down strawberry water. Never gonna buy from there again

GSR
GSR VIC 13 posts
   Verified

Ordered a drink in the app at 5:15pm from the Southern Cross station store when they are meant to close at 6pm. Got there 5 mins later to pick it up and the shutters were shut and they were cleaning up. When I said I had an online order already placed the girl told me they were closed and to call up customer service and get a refund. I asked… Read more

can't you just cancel and refund it and she said no so I asked how am I meant to prove to customer service that i didn't get my drink? She didn't know and asked someone else who just told me the same thing, they can't do anything and call customer service.

Of course being after 5pm the customer service line is closed so I call the next day and turns out their phone lines are not operational due to service upgrades, great. So I send them an email as instructed and over a week later I still have no response! I try their phone lines again, still unavailable due to upgrades so screw it I do a credit card chargeback.

Ridiculous experience all around! I shouldn't have to do all this running around for a $11 drink you couldn't provide, won't be rushing back for your ripoff drinks

Dani
Dani NSW 10 posts
 

Pineapple is no longer considered a primary base substitute. I use to order the mint condition and requested pineapple instead of apple (due to the overpowering sweetness of the apple. In addition pineapple is better for you). I had been ordering this juice for many years now. I attempted to re order it at the boost juice in Campbelltown Mall. She… Read more

declined but she did give me the other substitute options (watermelon, carrot and apple) She stated that they can no longer do it. Its against the rules to substitute using pineapple. She then said did you still want to order or? I didnt end up ordering and she lost a customer. I wont be ordering Boost Juice again.

Dani
Dani   

(Out of curiosity) I ended up ordering the Mint condition (substitute apple for Pineapple) at the… Read more

Leanne Z.
Leanne Z. 2 posts
 

went to collect my birthday drink but the staff member indicated that I was too late. He saw the scars n my neck and I informed him that I had been in hospital for several weeks. The staff member did not budge wth. Heartless cruel and I will not support this organisation.

Jo B.
Jo B.
 

Southbank. Honestly, when it's this busy, they could afford to put on another staff person. And perhaps consider a staff person with some energy! The two workers here are plodding around miserably and talking to customers like they are an imposition. Waited 15 minutes just to order, then over 20 mins for the drink to come. Lucky the juice was yum. Service was rubbish.

Ocean L.
Ocean L.
 

I I went to Bozz just a couple days ago and I ordered two drinks. It was 20 minute wait then when I drink finally came out there was only one we asked the staff members with the energy was they said that there was there was no lemons and I wouldn’t be able to make it these kids are very very young and one of them did not know how to speak not… Read more

physically but he didn’t have a voice he ignored us when we complained, so we asked for the refund and the lady at the counter said she wasn’t able to do that because she didn’t know how to and the blender that our blending them in they don’t wash them. We watch them just use one, and then use the same one again it was disgusting

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Who W.
Who W. 2 posts
 

Yeah you guys have changed up the menus so much that when customising a drink it’s at least $12.50 and up and it’s just not worth it . Spent all this time downloading the app again to log in and decide I’d rather drive home and make my own cause I’ve got all the ingredients and it’s easier than navigating your app. Just honesty. Bro I can’t even… Read more

find the “checkout” page to take a screenshot lol the only way you can get there is by ordering another drink it’s so dumb

Amanda Harding
Amanda Harding NSW
 

Great Quality service from Aidan at Majura Park Canberra! Recommended Show details

Ngonidzashe M.
Ngonidzashe M. VIC
 Published  · Edited

Over time I've noticed different locations have a different kinds of service and products. Some put way too much ice and no juice at all and some make it just right! Some staff are friendly, some look exhausted or annoyed. Some fruit may taste fresh and some may taste a little off. So depending on which shop you go, and what time of the day it… Read more

is, you may fall in love or be dissappointed. If you like a fruity, cold, healthy drink, give them a go!

Arthur
Arthur NSW 3 posts
 

Shocking. Charlestown juice bar. Ordered 2 large drinks , completely forgot to put the ice cream in. We got water down juice. This is not the first time but it will be my last. Tired of people who cannot get a simple job right. Its expensive so why can't we get properly trained people who care. Show details

James
James NSW 55 posts
 

I ordered a smoothie and when they poured it into the cup, it only filled about halfway. They poured it back into the blender and added just ice to top it up. For nearly $10, I expect the full drink made properly , not watered down just to make it look full. It felt like a shortcut that compromises quality.

Gerald smith
Gerald smith
 

Employee Ari at Riverlink boost had poor service and gave me back attitude when I asked for a straw. This kind of customer service is outrageous and disgusting. Shame on you. Boost juice is shown as a positive company, but their drinks are barely fresh. I have always had nice connections with everyone else other than Ari. Show details

Janine W
Janine W VIC
   Fair Incentive

The worst tasting drinks I have ever had! I had a watermelon drink and it was full of ice!!!! At least half full of ice. No wonder they make money. I went to Warrnambool and the service was impolite to say the least. The boss looked like he never smiles and is grumpy all the time. Very hard to deal with. I through the drink away it was so… Read more

flavourless. My son had a mango tango crush. I did not see any mangoes go in there! Just liquid went in. I will not go back

Kirsty
Kirsty 2 posts
   Verified

Cairns boost juice- worst service and only fill your cup oart of the way. When i mentioned to the girl the cup wasnt full like it should be she started a bunch of drama, i said its a $10 drink (only medium sized) it should be full.... it got worse and worse long story short i will never go back there to buy anything. This is the 3rd bad experience… Read more

at this store. Pathetic excuse for customer service and workmanship. A bunch of young people who couldnt care less.

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