Boost Juice

I buy from Boost juice for over 20 years. Recently I decided to use a nickname instead of my name. I googled "best coffee order nicknames". Apart from Jack's and John's, a cute short and sweet name "peanut" came up in top 5. I adopted it and successfully used it every day for many months at different cafes and takeaways. For some reason it had… Read more

different, negative effect at Boost Juice at Melbourne airport. I ordered custom juice, told my nickname. Waited. Waited more. And more. Then I asked where is actually my juice. The girl said that she already announced it several times as watermelon etc. She bluntly refused to say my chosen and accepted order nickname and looked angry, offended. Pronouncing others' nicknames is OK. I told her that she was supposed to just simply say my order name, that I was at work, in uniform and on short break. She gave me a dirty look. Later a similarly young colleague, in his 20's explained that "peanut" is "an offensive word in Australia". I googled it again in disbelief. "Peanut" means a goofy person, is warm, cute noun, exactly as I thought, nothing offensive. It looks like it's that just recent generation is interpreting English vocabulary their own way. What a bunch of sour grapes. Like at any other customer facing job, just wear company hat, smile and say "have a nice day", drop your attitude.

Terrible and stingy business. They gave me a half filled drink multiple ones, and the one time I contacted customer service with a photo, they said they won't do anything about it as I didn't complain to the store at the time. The drinks are overpriced anyway and full of processed ingredients and sugar.

I went to get a Strawberry Squeeze and the customer service was bad and but the drink had way too much ice in it. I could hardly taste any strawberry. It tastes like water down strawberry water. Never gonna buy from there again

I have been a huge fan of Boost Juice over the years however I feel the quality is not the same as before. Its basically fruit juice and ice, cannot see them put chunks of fruit so a bit sceptical about it containing fruit. Also, they are not keen… Read more

if you want to substitute the juice like pineapple for apple juice so not customised to your care requirements. Its over $10 for an original size which is way too expensive however VIBE members do get specials a month $6 for medium size which I take advantage. I find the operators in different outlets operate differently so I stick to one outlet Boost City Cross - Adelaide. The long and short is the specials are great and requesting your needs will assist in getting a more custom drink.

Over time I've noticed different locations have a different kinds of service and products. Some put way too much ice and no juice at all and some make it just right! Some staff are friendly, some look exhausted or annoyed. Some fruit may taste fresh and some may taste a little off. So depending on which shop you go, and what time of the day it… Read more

is, you may fall in love or be dissappointed. If you like a fruity, cold, healthy drink, give them a go!

Gave Me A Lift For The Rest of My Day – Serve was quick and I got what I asked for. Staff were happy and obliging. I expected a small increase in cost as produce, electricity, rent etc has increased everywhere. Show details

Hard working staff – The girl working on her own absolutely run off her feet doing the job of at least two & she needs recognition very calm & professional it was Melbourne airport 7.30 in the morning valued staff member congratulations Show details

Ordered a drink in the app at 5:15pm from the Southern Cross station store when they are meant to close at 6pm. Got there 5 mins later to pick it up and the shutters were shut and they were cleaning up. When I said I had an online order already placed the girl told me they were closed and to call up customer service and get a refund. I asked… Read more

can't you just cancel and refund it and she said no so I asked how am I meant to prove to customer service that i didn't get my drink? She didn't know and asked someone else who just told me the same thing, they can't do anything and call customer service.

Of course being after 5pm the customer service line is closed so I call the next day and turns out their phone lines are not operational due to service upgrades, great. So I send them an email as instructed and over a week later I still have no response! I try their phone lines again, still unavailable due to upgrades so screw it I do a credit card chargeback.

Ridiculous experience all around! I shouldn't have to do all this running around for a $11 drink you couldn't provide, won't be rushing back for your ripoff drinks

Pineapple is no longer considered a primary base substitute. I use to order the mint condition and requested pineapple instead of apple (due to the overpowering sweetness of the apple. In addition pineapple is better for you). I had been ordering this juice for many years now. I attempted to re order it at the boost juice in Campbelltown Mall. She… Read more

declined but she did give me the other substitute options (watermelon, carrot and apple) She stated that they can no longer do it. Its against the rules to substitute using pineapple. She then said did you still want to order or? I didnt end up ordering and she lost a customer. I wont be ordering Boost Juice again.

went to collect my birthday drink but the staff member indicated that I was too late. He saw the scars n my neck and I informed him that I had been in hospital for several weeks. The staff member did not budge wth. Heartless cruel and I will not support this organisation.

Southbank. Honestly, when it's this busy, they could afford to put on another staff person. And perhaps consider a staff person with some energy! The two workers here are plodding around miserably and talking to customers like they are an imposition. Waited 15 minutes just to order, then over 20 mins for the drink to come. Lucky the juice was yum. Service was rubbish.

I I went to Bozz just a couple days ago and I ordered two drinks. It was 20 minute wait then when I drink finally came out there was only one we asked the staff members with the energy was they said that there was there was no lemons and I wouldn’t be able to make it these kids are very very young and one of them did not know how to speak not… Read more

physically but he didn’t have a voice he ignored us when we complained, so we asked for the refund and the lady at the counter said she wasn’t able to do that because she didn’t know how to and the blender that our blending them in they don’t wash them. We watch them just use one, and then use the same one again it was disgusting

Yeah you guys have changed up the menus so much that when customising a drink it’s at least $12.50 and up and it’s just not worth it . Spent all this time downloading the app again to log in and decide I’d rather drive home and make my own cause I’ve got all the ingredients and it’s easier than navigating your app. Just honesty. Bro I can’t even… Read more

find the “checkout” page to take a screenshot lol the only way you can get there is by ordering another drink it’s so dumb

Shocking. Charlestown juice bar. Ordered 2 large drinks , completely forgot to put the ice cream in. We got water down juice. This is not the first time but it will be my last. Tired of people who cannot get a simple job right. Its expensive so why can't we get properly trained people who care. Show details

I ordered a smoothie and when they poured it into the cup, it only filled about halfway. They poured it back into the blender and added just ice to top it up. For nearly $10, I expect the full drink made properly , not watered down just to make it look full. It felt like a shortcut that compromises quality.

Employee Ari at Riverlink boost had poor service and gave me back attitude when I asked for a straw. This kind of customer service is outrageous and disgusting. Shame on you. Boost juice is shown as a positive company, but their drinks are barely fresh. I have always had nice connections with everyone else other than Ari. Show details

The worst tasting drinks I have ever had! I had a watermelon drink and it was full of ice!!!! At least half full of ice. No wonder they make money. I went to Warrnambool and the service was impolite to say the least. The boss looked like he never smiles and is grumpy all the time. Very hard to deal with. I through the drink away it was so… Read more

flavourless. My son had a mango tango crush. I did not see any mangoes go in there! Just liquid went in. I will not go back

Cairns boost juice- worst service and only fill your cup oart of the way. When i mentioned to the girl the cup wasnt full like it should be she started a bunch of drama, i said its a $10 drink (only medium sized) it should be full.... it got worse and worse long story short i will never go back there to buy anything. This is the 3rd bad experience… Read more

at this store. Pathetic excuse for customer service and workmanship. A bunch of young people who couldnt care less.

It’s worth one ever my money get stolen throw boost app and they take money couple of time and change everything and back again stolen our money and we complain throw email and no one responds couple of times seriously it’s very bad management and customer service and they very expensive for nothing

Henley beach boost juice Just bought a juice for grandson a watermelon crush. He had to start a new melon. I watched as he put the peel through the juicer . I though ok he must need to smash it to dispose of it . No he added ice and have it to us. I said you just used peel. He said no. As we left my grandson said yes he did nan. So disappointed I would have left had I not paid before getting it. No more boost juice. Show details

$9 for medium juice. They use premade juice not just friut. It tasted like cheep tropical juice. It wasn't thick just like cheep tropical juice. $9 It is a rip off. I don't recommend. Really shocked they are still in business selling this rubbish. Show details

I've been going to boost juice for years,last year when I went to get my birthday smoothie, boost juice noarlunga wouldn't give it to me because my birthday wasn't on my account, I could have provided proof with my driver's licence, I have not been able to update my online account because I can't access it,I haven't been able to access it for… Read more

sometime, I have since called their customer service number twice no answer get voicemail which I've left 2 messages and no return call,I then filled in the online form and someone called [Name Removed] replied asking me to give my boostie number which already was on the online form I filled out,no reply back,so I filled out the online form again, and again Amy replied again requesting my boostie number and stated she had emailed me previously which she did, but that's where it stops, boost juice customer service all over is bullshit, don't return customers calls or emails, I won't be wasting my time or money with this BUSINESS again, I have just received an email from them stating problem resolved, how can my problem be resolved when they have done absolutely nothing, let alone contacted me, avoid these idiots, go elsewhere where customers are appreciated

First time ever, never had a Boost Juice prior. Purchased a banana choc smoothie on 21/04/25. Made me ill and spent the next 5 hours puking in my toilet. Never again! Show details

Tasteless – Brisbane Airport Domestic Departure. Bought the gym junkie. It was tasteless with big chunks of ice. It was completely un drinkable. Don’t waste your money…. Not to mention the paper straw. They’ve become too big and no longer care about product quality Show details