Bosch Home Appliances Serie 4 WAN22120AU

Very Disappointed – We have a Bosch dishwasher and are more than happy with it. On this basis we bought this Bosch washing machine. What a disappointment! Specifically - towels come out of the machine stringy instead of fluffy and when dry are like sandpaper - clothes generally come out wetter than our old top loader and take longer to dry to the line - the machine is advertised as 7.5 kg but only 3 of the 11 programs have this as the maximum load the others being much less - we received conflicting advice about the problem with the towels. Over the phone we were told to increase the water temperature to 90 DegC whereas the technician who visited said not to go above 40 DegC. - some of the cycle times seem excessive. We have never expected a load of washing to take 3 hours to process Overall we are not happy customers

A very quiet and compact front loader – Had to replace my old washing machine (another brand) after 10 years. When I did my research, Bosch always came out in the top three in all the comparisons and reviews. Plus three of my friends who does daily washings for their young children also have Bosch as well. This front loader is extremely quiet. I could only run my old one in the middle of the day so it will not disturb the neighbours. But I can run this one even at midnight. Initially, I had to keep checking to see if it is still working because it is that quiet. And very stable with little vibration. It comes with a lot of programs to suit almost all types of washing. Clothes come out cleaned and no residue or foam.

The one thing it can improve on is the user manual. It doesn't talk about each of the programs and how they are used. I'm particularly looking for the default washing temperature, spin rpm, and most importantly, the capacity limit for each program which is not available in the manual. Also, one annoying thing I've found is that when you accidentally bumped the dial during a program, it will stop the current program with no way to resume it.

But otherwise, it is a quality build and performs very well.

Horrible washing machine. No matter how much load is in the washer, it does not spin, the efficiency rating is bad for the price, it is noisy, the door closure mechanism is seriously a joke and the washing results are average at best. Totally regret buying this machine and will definitely not buy Bosh ever again. Show details

Great washing machine – Excellent washing machine. This Bosch serie 4 washing machine has been going strong for over 5 years now. Very quiet and energy efficient. Love kids and dark wash modes. Plus delay timer. Self-cleaning. Quality machine made in China. Only downside is it is not big enough to wash some larger blankets. It’s been so good that we decided to get the Bosch serie 4 dishwasher this year to match the expectation that these machines are designed to last. Show details

Good little washer – Owned this 7.5kg model for three months. Bought it (unfortunately) just before extra manufacturer's discounts were on offer, but that's life. Very quiet, gets clothes clean quickly. Two adults use it. We tend to wash using the cottons or the mixed load default settings. Both cycles are much faster and more thorough than our old front loader. Front… Read more ·  1

loaders are gentler on fabrics that top loaders, in my experience. Some people complain about the manual being confusing, but sadly some folk complain about almost everything. Instructions are really pretty straight forward, and not Chinglish. The default settings should suit most folk anyway. You turn on the water, put your stuff in, shut the door, add detergent, select your cycle and press the start button; not a lot of instruction needed really! Being able to add forgotten things mid-cycle without causing a flood is a nice feature. Our old Thor front loader lasted 13 years. If this one gets near that I will have no reason to complain. Bought it from a small Aussie firm in Melbourne called DomTech. Well pleased with them too.

Very disappointed with after-sales service – Very disappointed! The machine initially seemed good (washes well), but after only 5 months the rubber seal at the door split, leading to a small pool of water on the floor. Called Customer Care Australia, and a woman on the phone told me that she would organise for someone to come out and replace the seal. I duly waited until the day the… Read more

technician came out, a man who took one look and immediately told me that the seal was not covered under warranty. Instead, this would cost me $250 plus GST ($100 for the replacement part, plus $80 call out fee, plus at minimum $70 labour).

The technician suggested that a piece of clothing had probably got caught on seal. I explained that our previous washing machine, an LG front loader, had lasted 12 years! Surely the material on this Bosch one must be poor quality? He was sympathetic, but there was nothing he could do. He told me that the woman on the phone was probably based in the UK and may not realise that the rubber gasket is not covered. And sure enough when I called the Customer Care Australia again, a man in England answered. He told me the technician had logged on the system that he had not been able to fix it under warranty because the problem was “due to misuse”. This is exceptionally poor after-sales service, in my opinion, which will make me think twice before buying any more Bosch products.

Great washing machine – I've purchased the Bosch Serie 4 7.5kg washing machine about 7 months ago. The machine is pretty quiet and doesn't travel around the laundry room when on the spin. I like it has a sportswear cycle which I use quite often and runs for about 40 min. There are shorter cycles of 30min and 15min which is also great if you need quickly rinse or wash a… Read more

couple of items. I would definitely recommend it. I've purchased from Appliances Online, they've provided a good service delivering it.

Reliable – We’ve had this washing machine for over a year and been pleased with it. I’ve been cloth diapering for the whole time we’ve owned it so it gets a good work out - the “Kidswear” setting takes a while (3+hrs) but the diapers come out clean. There’s the option of 90C which is useful. “Delicate” setting works well for silks and other fine fabrics.… Read more

General washing I tend to use the “Mix” setting which is about an hour. We do multiple loads a week so the water and electricity efficiency is a big plus. Given the varied type and quantity of washing we do I’ve been impressed - particularly for the cost of the washer.

Quick and Quiet – I bought this product online, quickly delivery to my home. The washing machine is good, I like the super quick mode which I normally use to wash socks, the delicate mode is great for silk and clothes that normally require hand wash. It's normally quiet when washing, I use the spin function after using delicate, so that it would be quicker for the clothes to dry. It 's good for family use, even quilt and blanket washing is great. Show details ·  1

Broken after 2 years 8 months of normal use - Extremely disappointed – Display doesnt work any more / doesn t respond to pressing the display - Bosch used to be a brand name and my Dad worked for them for 20 years in the German headquarters, and I am extremely disappointed with this product. Will not buy anymore Bosch products in the future at all. Show details

I will not buy bosch again – Couldnt wash king Size sheet .a bosche rep said I can push king-size and wash. I did got washed but door is jammed and washing machine in not working not even 2 months .heathcotes says it's not covered by warranty Show details

terrible disapointing – I purchased the Bosh washing machine under 3 years ago. A common fault of water leaking from the filter, with the filter stuck. Making removal very difficult has happened. I have been told it is out of its 2 year warranty and i will have to pay for the repair. of around $150 which according to my research will happen again over and over. For a machine costing $699 this is very disappointing i will never buy Bosch again. Show details

Broke after 1 week – Bought it from the good guys and 1 week later it wouldn't turn on. Rang up Bosch for the warranty to fix it and they said they didn't have the parts and it would take 10 working days to fix it. Still waiting. This is one of the worst purchases. With a baby and a 7 year old at home and being without a washing machine now for 2 weeks and probably… Read more

longer it just the worst customer service from both the good guys and bosch. I am very disappointed in both places. I would not buy from either the good guys or a bosch again.

So we waited for the part. The part they brought didnt work. They didn't offer a full refund. They said they could only replace it, but would take upto 8 weeks and with no guarantee it would be available then. They said another person had also been waiting for longer. The rep on the phone then got upset that I was angry at their customer service. I would strongly recommend that you do not buy from Bosch or the Good Guys.

HELP - – I received an instruction manual that tells me how to sort my laundry etc but not how & if I can set a function - I regret the purchase already. Why do you need a filter on the water hose? I suppose I have to pay for ongoing maintenance now. Show details

worst dryer i have ever owned – Takes hours to dry , so many options. was told it was a very good unit, Not true. a everyday load takes 3 + hours to dry. Old dryer took 90 minutes Show details

Poor performance. Does not take 7kg loads as advertised – Have been using this machine now for 2 years now. Expected a little more quality from the bosch brand, have issues with the touch screen and door. it thinks the door isn't shut when starting a load so I have to push on the door for it to realise the door is in fact shut. The touch screen also gets set off by anything so if you lean against it it… Read more

will set it off. It’s one of the cheaper bosch machines made in china so not the same quality as the German made machines. It is advertised as 7kg but all of the loads only take 4kg. Don’t bother with this one

Wish I’d never bought it – Bought this machine to replace my old top loader and wish I hadn’t. It’s harsh on clothes and the towels come out like cardboard, even with fabric softener. Thought I was doing the right thing, but it doesn’t save money or the planet if I have to use the dryer to make the towels usable. It is compact and quiet, but I will go back to a top loader next time.  Show details

Bring back less iron setting – After replacing my old Bosch washing machine with the new Bosch series 4 I am disappointed Bosch has removed the less iron setting which would tumble and loosen the cloths off the drum the at the end of the spin cycle. Show details

Very quiet and quick – Researched front loaders for quietness, as my laundry is very close to kitchen and family room. Bosch doesn’t disappoint. Very quiet, efficient and washes thoroughly. We are on tank water, so water saving is essential and our water usage has dropped. Very happy with my choice, and have some much needed bench space! Show details

Amazingly quiet – Bought to replace 10-year-old Bosch machine, this new generation machine is fantastic! Eerily quiet, I had to keep checking on it during the first few uses to see if it was still running. Ideal for a small apartment or location where quietness is important. Very efficient machine, cycle times are shorter than previous Bosch machine. More than satisfied with it. Show details ·  1

First Front Loader and love it! – Purchased this product as my very first front loader. I do love the quiet and efficiency of the machine. The manual is user friendly with many programs to suit. The finish wash is great and I like the beeper when finished as I can hear it from the end off the house. I did research front loader machines prior to purchase. I am very happy with my choice and picked the machine up on sale so that was a bonus! Show details ·  1

Sensational Washing machine – I had to buy a washing machine quickly four weeks ago. My dream was a Bosch though I had to get machine at a budget. This one was only 100 more than the cheap one at Good Guys. Really happy with the model. Efficient with small amount of detergent required. Highly recommend. Show details ·  1

Very good washing machine – Bought a new Bosch washing machine from Appliances online. Love the washing machine, it is so quiet! We bought the Bosch series 4 7.5kg front loading machine which is adequate for our family of 4. Has lots of cycles to choose from. Easy to use. Love it Show reply