German built, but not built to last
Good Machine to start with, but considering how much we paid for the unit, disappointed in the unit as it is started to rust, in various places after about 7 years. It has door issues where the door does not close to a neat fitting close, you have to slightly lift the door to actually close it correctly.
We are now looking at replacing this unit and it definitely will not be a Bosch. German built means little now compared to cheaper Samsung's and LG's, which have certainly caught up to the European standard
Was a good machine for the short time it lasted!
Was a good machine that washed well and was very gentle. Had door issues 2 years ago but it sounds like this is a common issue with these machines. We fixed the door myself at a relatively low cost.
The machine has not had a hard life with our little family and has only lasted 7 years which is a little disappointing when considering how much we paid for it... I think we'll try our luck with a different brand this time...
Great washing machine but didn’t last as long as I thought
Machine is now 9 yrs 4 mths old. Spent about $200 on repair 2 yrs ago (door). Now engine brushes are gone, would cost another $250. May have had a repair done under extended warranty (can’t remember).
Machine is 8kg capacity was expensive at $1600 plus cost of extended warranty.
Machine has performed brilliantly but for cost didn’t last as long as I thought it would and needed repairs to make it to 9 yrs 4 mths.
We are family of 5 and do 9 plus washes a week.
Will not repair again as door repaired 2 yrs ago not great.
Would have Miele lasted longer? With money spent on repairs would not have cost much more.
Can't complain at all ...
WAS28440/20. I've had this machine for approximately 8 years. The first 4 in Country WA then 4 in TAS. It has done a minimum of 2 washes a day, seven days a week in those 8 years. It has survived being bounced across Australia in a container with the removalists. Last week the door hinge broke, so we'll order a replacement. As the title says ... Can't complain at all :)
Terrible life span
I had this washing machine for just over 6 years. It was a major expense at the time, costing over $1,600 which is mental for a 8kg washing machine. I bought German build hoping it might be superior. Washing quality has always been very good. But we've had ongoing issues with the door. We had it fixed under warranty once, and then recently it has seemed to droop off its hinges so I have to slam it to shut it. That was OK to live with, but it just died, with an error F43 so the motor has gone. I can't believe it only lasted 6 years for the price.... I suspect I may have been able to push my consumer rights, as washing machines at that price should last quite a bit longer than that, so it couldn't be considered fit for purpose. But I have two babies and need a washing machine every day. So, I just bit the bullet and bought a new one. Doesn't stop me from writing a review though! I think it's probably a god idea to think twice before buying Bosch - this manufacturer should know how to make things that last - when they fail within a short period of time, you know they have been made deliberately to fail.
My 1st front loader. Clothes are noticeably cleaner. It is quiet and water and energy efficient. Cycles are longer than top loaders. I wish the drum was bigger. I could fit much more in the top loader even though it was only a 7kg. I'm very happy with the purchase.
What a Lemon
Less than 4 years from a washing machine. Clearly a lemon. So loud sounded like it would explode on spin cycle. The arrogance of Bosch to suggest that I was not taking care. I should wash in greater than 40 degrees, use less powder and wash in 90 degrees once a fortnight. Seriously? Last washing machine I had was for 15 years. What lies. Don't ever put trust in Bosch.
BOSCH ½ a star at best.
Ok it's out of warranty but I would have expected that it would have lasted a lot longer than it did! Save your money folks! Buy the cheapest machine possible and save your money on the expensive BOSCH as it will probably be made of the same cheap plastic and rubber as the expensive one that I bought! Hmm this is my second Bosch appliance to have died in the last 6 months, I won't buy a Bosch appliance ever again!
Ok for 9 months then had an issue but eventually sorted out by Bosh
The seal split and when the Bosh approved repair man came out told us this was not under warranty. Since he fixed it the noise on the spin cycle is ridiculously loud. Devastated as this is my first front loader after having a top loader. Thought I had done my homework and spent a bit more money thinking made in Germany would be better.
Update. The Bosh team were fantastic. This model is not made anymore. They replaced it with a new, updated model. Very happy now and I would not hesitate to buy a bosh again. It washes brilliantly and gently and is very quiet and easy to use. I love the dial which lights up and the easy way you can add a prewash cycle.
- Serie 8 WAS28440AU
- Verified purchase
Door seal gone already
This machine has washed well for my family up until recently.
However, the machine is barely three years old and the door seal has already gone - torn and leaking onto the floor. It is extremely expensive to replace the seal. I was not expecting to need to need a pricey repair this soon for what is supposed to be a 'premium' appliance. I'm disappointed in Bosch.
Initially good....now an expensive lemon!
We paid over $1500 for this machine almost four years ago. A big transition for us, as we'd always used top loaders - but we wanted to upgrade to what we thought would be a good, reliable machine. In fairness, the machine has always washed very well and is extremely economical. The spin cycle has always been troublesome, in that it doesn't always spin the clothes properly and it is EXTREMELY loud. This is despite the fact that I've never overloaded the machine, I clean the filter regularly and I clean the door & seal after each use. Yesterd...ay, I noticed that the machine was leaking from the front - all over my laundry floor. I also noticed a brown / rust stain in the door seal. Sounds like the bearings and the door seal have had it, at the least. Bosch customer service were useless. As soon as they heard it's out of warranty, they couldn't wait to get us off the phone. I'm now waiting for a local repairman to come and assess the lemon (our our expense). I won't be buying another Bosch washing machine or appliance. Buyer beware!
- Serie 8 WAS28440AU
- Verified purchase
Expensive machine that does not last.
Have had this machine since march 2011. Cost $1600 at Harvey Norman with extended warranty for four years. I thought l was buying a machine that would last for many years with a young family. Sadly not the case . It was fixed under warranty after 2 years because it would not spin.
For the past few months the spin cycle has become so noisy, you cannot stand in the laundry. Sounds like it is going to explode. After a technician checked the fault we have been told its the drum bearing. Unfortunately as expected the whole drum needs replacing bec...
DONT BUY BOSCH. Hopeless, overpriced machine and the worst customer servicer ever.
So many things wrong with this machine i dont even know where to start. It takes ages,its noisy, it doesnt spin dry nicely....I can handle all of those things.. But the rubber seal was mouldy after 2 months (and that is with wiping it down afterwards and leaving the door open. The filter needs to be cleaned out after each load or it gets stuck and its impossible to get out. I havent been able to use my machine since christmas because I cant turn the filter cap to empty it. Upon calling "customer service" (what a joke ..."bare minimum service" w...ould be closer to the truth. after introducing myself and explaining the problem I was told by a lovely robot with an English accent that "Ye its probably stuck because theres something caught in there...so yeah...theres nothing we can do sorry". Oh ok....so I'll just get a new one shall I ???? After I told her I was suprised that thats where she was going to leave it she said "well I dont know what you want from me". "Customer service? Help with a problem with your product?? After sales care??" I said. She proceeded to moan,sigh and 'oh god' her way through the phone call until I asked to speak to a supervisor. I'm quite sure the 'supervisor' was her trying to do a different voice. Bizarre, not helpful and so incredibly rude. Thanks BOSCH....never again.
Initially great now disappointed.
I bought my machine in October 2012. The machine is quiet and generally works well. I live in a small apartment with no separate laundry so having a washer/dryer combined provides the best use of space. It also has a water cut off mechanism if something happens which means there is no flooding of the apartment if the machine breaks down. The wash cycles work well however it doesn't have a separate spin only cycle which would be good otherwise I have been really happy with my purchase up to date. Bosh has a great reputation which is one of the r...easons I decided on the Bosh Washer/Dryer however just 3 years and 3 months from purchase my washer/dryer has completely stopped working. I've been quoted $895 to replace the PCB board plus technicians time plus have been warned that there could be other parts that may be needed after the PCB has been installed and the machine reset. Value for money is very disappointing overall. Having read some prior reviews on Bosh washers on the web I was surprised to see the number of washers that stopped working between 3-5 years with the same issue as mine. I am now seriously thinking of purchasing a new machine instead if repairing but unfortunately don't think I will be replacing it with another Bosh.
Open door with a knife
Have been using for about 5 years but for 2 of those i have been opening the door of my washing machine with a knife. It was out of warranty so I didn't have the time or money to be arranging a replacement. Still after only a few years of use I would have expected my Bosch to last a bit longer.
No real issues with washing. Seems to do the job!
I would never by bosch again
Purchased this machine from Bing Lee worked well up until the 2 year warranty expired, just a couple of weeks out of warranty and the drum on spin cycle started making really loud noises. I like other consumers thought I would get a quality machine if I bought the German made Bosch at a significantly higher price. Am now claiming via the extended warranty that I purchased . I will never buy bosch again and after reading the many other reviews it is obvious these machines are made cheap and only meant to last whilst under warranty which is unacceptable when you are paying well over $1000 for it.
Safety Switch Keeps Tripping - Faulty Motor
As many others have noted with this washer:
1) It was a very expensive purchase
2) Has not lived up to service life expectations
Mine is 5 years old and is now unuseable. It has the very common "trips the house safety switch" issue as soon as it is powered on.
The first occurrence of this was mid way through a recent wash cycle. By disconnecting the washer drive motor from the wiring harness, the washer now powers up without tripping the safety switch. I have been able to select and run the drain cycle so that I can open the washer and re...
Cheap build and poor excuses
My machine is under two years and the top has started cracking in both corners, and the bottom part of the machine is bulging out.
I contacted bosch, who replied it's won't be covered by warranty because, and I quote, "it wasn't manufactured like that". Really, genius? If it was manufactured with cracks and deformities, I dont think any one would buy it!
Bosch is riding on the coat tails of their old reliable reputation, but are the same as any other company using cheap materials and avoiding any responsibility.
Don't fork out extra for a brand that USED to be good.
- Serie 8 WAS28440AU
- Verified purchase
Door Wont Open!
Owned for a little over 2 years. I also paid extra to get a Bosch expecting no issues. It definitely has door lock issues. However I am very happy with the way it washes and the variety of cycles and spin options. I am unhappy that it only lasted the warranty time (2 years) and I now have to pay to get the doors fixed.
Good, reliable washing machine
I have had this machine for 4 years now. I am really happy with it. It cleans my clothes really well. The only drawback is the long cycles-about 1 hour 26 mins for an 8kg 40C wash. You can make it shorter by using the 1 hour 60C wash, or the quick 15 min short wash for a few items. My feedback to Bosch is to make the lint plastic screw knob out of stronger plastic. My hubby broke it as he was trying to unscrew it resulting in a $150 call out fee, and a part replacement. Being the only time it has had a problem in 4 years, I think this is a good average.. All in all, I would definitely buy a Bosch product again.
Questions & Answers
How do l use spin only
I purchased this model at the end of 2014. I initially did not have problems but at one stage, cannot recall date (a few years ago) and documents filed away, I had to have warranty service done on it. It has progressively been getting more noisy, and I have not been as happy with the results. There are only two of us so workload for the machine is not excessive. In recent months, the noise is getting worse especially on the spin. On top of the normal warranty, I took out a 48 months extended warranty. Is my machine going to crash and die? Is my warranty still current as the receipts do not show full details of the normal warranty on purchase plus the extended warranty.
I have only had three washing machines since the 1970s, and the first two were brilliant. I am concerned that this machine is not even going to make six years.
Please advise of the warranty status and possible problems about to overcome my machine.
Bosch H.Bosch Home Appliances
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine.
Bosch appliances have a 2 year manufacturing warranty. If you have a 4 year extended warranty through the retailer then it should still be within that warranty and you should contact them or their extended warranty company to discuss what they can do for you.
In regards to the issue, a washing machine being noisy is generally related to wear and tear or, it it happened earlier then maybe it was overloaded.
If you need any help, please contact us on 1300 369 744 we’ll investigate for you.
Bosch Home Australia
Hi.. I have a WAS28440AU 8kg.. love it.. but it now wont spin till water in only, filter has been cleaned n drain functioning good. If I move dial to them it displays the correct settings etc, but when press start, it fills up but wont spin/rotate the drum to wash. This only happens on all cycles. And drain pump works with draining.
I have had this problem just after filter problem be fixed with reset. We assume it is working to use turbo wash cycle but at the end of turbo wash cycle, cloths are still wet with door can be opened without sound of cycle completion ...
then, anyway to locate or read of problem with motor sounds under spin mode..
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