23 reviews

87% · 203 · 13%

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23 reviews
23 reviews
Ali2 posts

Stay away from this unfriendly business

stay away from this business, will not commit to a delivery date and good luck following up with the courier to find out where your purchase is. The customer support team is unhelpful and unfriendly. This is one of those suppliers you wish you have never had to deal with. Show details
RobSouth East Queensland, QLD5 posts

AARKE Carbonator Pro

Brilliant service, fast delivery with great communication. Product is just brilliant. Show details

Simply the best

So incredibly helpful and patient a pleasure to deal with sll products arrived on time and carefully packaged
The Dramm watering products are an absolute dream to use
Perfect consistent and uniform watering
As an avid gardener and very discerning i couldn’t be happier
I wanted to share my experience and bought an extra one touch fan nozzle as a gift
The oscillating hose sprinkler is also brilliant Show details
Gerard McManus
Gerard McManusPerth, WA8 posts

Great and speedy service

I recently ordered a Draper lawn scarifier/aerator from Botanex. As I live in Western Australia, I expected the item to arrive in a couple of weeks. I ordered on Monday and it arrived by Friday. Terrific service! Almost as soon as I placed the order, I was emailed to say that the item was being prepared and subsequently dispatched. Five stars for service. Keep up the good work. Show details
PaulMetropolitan Adelaide, SA8 posts

No complaints at all

I called Botanex and spoke to Britany, helpful and polite. I placed my order via their website at 10am and it was delivered interstate the next day. Great price and service.
Andy141 posts

Sent me plastic crud with my order

When I order something online, I expect to receive what I ordered, I do not expect to receive, not do I want any complimentary plastic junk to be sent with my order. Show details
Lyndall errington
Lyndall erringtonMetropolitan Adelaide, SA2 posts

Wish I'd found this fork years ago!

I bought a Burgon & Ball lightweight border fork. Beautifully made, so easy to use, wish I had found this year's ago. Also bought a beautifully made cream powder coated metal box for storing seed packets. Just love it. All were delivered in a few days. Can't wait to find more treasures in their vast & varied range! Show details
Sarah Metropolitan Adelaide, SA2 posts

Awful company take your money elsewhere

Awful experience, after being sent the wrong product I’m still waiting 3 months later for the right products to be sent out. Terrible customer service and would definitely not buy from them again or recommend them. I recommend taking your money else where.  Show details
Brad.   Central Victoria
Brad. Central Victoria3 posts

Great experience

I'd been looking to purchase this particular transplanting spade for several years & had no luck tracking it down. I stumbled across the Botanex site and found it listed. It came promptly in the post, with no delivery charge as it cost over $100. It and the experience have absolutely met my best expectations. Much appreciation to Botanex. It is an excellent tool. Show details
RebeccaMid North Coast, NSW

Outstanding customer service and products

Overall my experience was expectational!
Fantastic customer service , outstanding range of wolf garten products and more.
Great prices & quick delivery .
Definitely will be purchasing again from botanex .
Great to support a Aussie business! Show details
Jonny4 posts

Wonderful service - great AUSSIE business

Purchased three Sunday Afternoon Hats for my family recently. Perfect size for hubbie, 4 year old and 7 month old. Came in a timely fashion (to WA, even during COVID). Excellent products, as described. Happy to support Australia! Thanks guys Show details
JacquiAustralian Capital Territory

Garden Potato Harvesting Scoop

I was delighted to receive my beautiful Burgon and Ball Potato Harvesting Scoop early this morning. I had only ordered the scoop on Saturday. Easy to order and prompt delivery. The Botanex website has many gorgeous products to drool over. I’m looking forward to harvesting my potato crop without ruining them with pitchfork prongs as I usually do. Shall return to Botanex for future online shopping. Show details
LauraGreater Melbourne (Metropolitan), VIC22 posts

Great Business! Quality products! Quick delivery!

We purchased 'CORKCICLE | Stainless Steel Insulated Canteen' products! These are amazing products and work as describe. Purchasing them from Botanex was a great experience. Quick conformation and super fast delivery. Highly recommend purchasing from Botanex! Show details
TrishSouth East Queensland, QLD4 posts

Perfect indoor watering can

Late last week I ordered a Burgon & Hall 'Dahlia ' indoor watering can. Ordering was quick, easy and packing and delivery was prompt. So I love with the quality and colour Show details
Ollie t Cool
Ollie t CoolIllawarra, NSW4 posts

Great Products. Super Service

We have bought several garden tools from Botanex over the last few years. Excellent products delivered promptly which we love to use. Customer service is really excellent as well. Highly recommend. Show details

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