The Tank Factory

The Tank Factory

 Verified🏆 2024 Award
The Tank Factory
4.9

282 reviews

PositivevsNegative
99% · 2784 · 1%
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Return Claim MadeYes · No
Product Quality
5.0
Customer Service
4.9

Reviews

282 reviews
282 reviews
Shane C.
Shane C.Illawarra, NSW
 

Plunge Pool

We purchased one of the plunge pools online without even seeing them so we were a little bit anxious, we did not buy the filter pack as we already had a filter but we knew that we would receive the skimmer box as part of the package so we would be set to go. We are so happy with our purchase and delivery. We had the pool filled up the same afternoon that it was delivered and we have worked over the past couple of months to redo our landscaping and it looks fantastic. We can’t wait to use it in summer, and would highly recommend this option. Show details
Customer Service
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Kelly W.
Kelly W.
 

happy with tank

prompt delivery timeframes and good communication. driver had some trouble phoning on the way due to lack of phone service, however all worked well. Show details
Tonia
Tonia2 posts
 

Great communication. From first order to delivery

Easy ordering. Good communication and lovely delivery man (and on time). Supper easy and would recommend.
Stewart G.
Stewart G.South East Queensland, QLD2 posts
 

Professional tank people

Great communication from sales department & delivery team, Helpful & prompt service Show details
Glenn
Glenn3 posts
 

Realistic consulting and Customer Needs Focused

Worked with us to determine right tank for us. Communicated immediately whenever contacted. Very happy with our new purchase! Show details
Allan
Allan
 

Tank purchase and delivery was very good

Tank looks great . Delivered within time frame given when ordered. Actual on site delivery was very easy . Show details
Darren Patterson
Darren PattersonSouth East Queensland, QLD
 

Great experience

Driver was polite and helpful. The office staff very organised regarding dispatch and again very polite Show details
Danny K.
Danny K.2 posts
 

Second tank order

Easy online ordering , Good product , delivered on time and driver was very helpful. All round, great service. Show details
David C.
David C.South East Queensland, QLD
 

Awesome service from the Tank Factory

Great service and easy to customise your inlets and outlets on the website. Good quality product and delivery was great. Show details
Mike P.
Mike P.South East Queensland, QLD2 posts
 

Great quality tank wonderful service on time delivery

Water tank delivered and placed in position for us no issue Show details
Jay d.
Jay d.
 

Highly recommended Company

Communication and follow up was impressive, delivery was simple and efficient. Shane the delivery driver was friendly and keep us updated as to his arrival to deliver the tanks. Everyone that we dealt with at the Tank factory was friendly and helpful. Highly recommend company. Show details
Mal
Mal
 

Highly recommend

Purchase process was very easy, Communication during build was excellent, delivery driver was very helpful. Show details
Ken M.
Ken M.
 

Great service. For proof of purchase, the tax invoice no for my pool was 21418

it was a pleasure to do business with this company. I purchased a plunge pool that required specific delivery conditions and the tank factory staff were right on the ball with my requirements. The delivery driver was most helpful as well as being punctual. Not easy giving that I live remote. Highly recommend this company. Thank you to all involved, Show details
Kellyville
KellyvilleSydney Surrounds, NSW2 posts
 

Highly satisfied

We have used The Tank Factory many times during the set up of our property and have had 5 purchases. We have been through 4 major floods and lost all of our tanks in the last flood. We managed to retrieve two (mostly unscathed) and have recently had another delivered. The service from start….ordering…….to finish……delivery……has been seamless and impeccable every time. We highly recommend The Tank Factory and their professional, happy, helpful team. Thanks Brian and Pam Show details
James O.
James O.Sydney, NSW2 posts
 

One tank

Access to our property is challenging and it would have been sensible to just do one single tank delivery on one flatbed truck. The access could easily have been reviewed by Maps and therefore driven onto the prepared site rather than man handled. Show reply

Questions & Answers

Harry
Harry

We have a tank installed by Kingspan. Now we need the of the Davey EvoMkII Rainbank controller replaced. Just wondering Tank factory can provide a quote

The Tank Factory
The Tank Factory   DM   

Unfortunately Kingspan Evo pump system need to integrated into the tank at the time of construction

Black duck
Black duck

Dimensions of the 2300litre slimline rainwater tank please

The Tank Factory
The Tank Factory   DM   

Details

CategoryPhysical Shops and Garden Shops
After Sales ServiceYes
Type of StorePlants / Gardening, Pumps and Water Tanks
Awards 2024
Visit official website

Contact info for The Tank Factory

Mon8:30 am - 5:00 pm
Tue8:30 am - 5:00 pm
Wed8:30 am - 5:00 pm
Thu8:30 am - 5:00 pm
Fri8:00 am - 4:30 pm
SatClosed
SunClosed
  • ABN: 23000641798

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