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Shade Australia
4.7 from 78 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (62)
  • Return Claim MadeYes (1) · No (67)
  • Shipping
    4.7 (54)
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Peter N.
Peter N.Metropolitan Adelaide, SA

Easy as

published

There seems to be a shortage of shade cloth in Adelaide so what's a guy supposed to do. I ordered a roll from Shade Australia. Great price and very quick delivery .

Product Quality
Shipping
Manuella
ManuellaGreater Melbourne (Outer), VIC
  • 2 reviews
  • 2 likes

Quality 2nd to none

published

Love the sleek and stylish look, dark grey colour so nice. Gives great shelter & good superior quality! Also very durable...Had a windy day left umbrella opened, and blew away, barely had any visible marks on cloth as it is very high quality.

Incentivised ReviewNo
Return Claim MadeNo
2 comments
Shade Australia
Alana W.Shade Australia
Manuella
Manuella
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jonh2o
jonh2oGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

speedy delivery

published

product is as described online and appears to be good quality...made of strong, durable fabric.
awesome fast delivery...ordered and delivered in four days, including weekend.

Product Quality
Shipping
1 comment
Shade Australia
Alana W.Shade Australia
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Great service

published

Very helpful indeed. Nothing was too much trouble. Went that little further to support me through an insurance claim. Thanks to all staff.
Bob.T

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Shade Australia
Alana W.Shade Australia
Kim Fleck
Kim FleckMid North Coast, NSW
  • 2 reviews
  • 1 like

Managed to put our new umbrella!

published

It gives us good shelter and protects us from the hot sun on our verandah we love it it matches our other umbrella too!

Product Quality
Shipping
1 comment
Shade Australia
Alana W.Shade Australia
KIM
KIMSouth East Queensland, QLD

Excellent service

published

We paid by credit card on the Tuesday morning and had the Marquee on Wednesday. That is tremendous service considering the distance from Ingleburn NSW to Moreton Bay in Queensland. Well done Alana!! Lovely personal service as well, would definitely recommend to others.

Incentivised ReviewNo
1 comment
Shade Australia
Alana W.Shade Australia
Anon
AnonSouth East Queensland, QLD

great umbrella provides coverage for a small side deck

published

We have a small side deck and after much searching your 2.2 square umbrella suits our needs exactly. The order process was easy and the email updates were very helpful.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Shade Australia
Alana W.Shade Australia
BSW
BSWSydney Surrounds, NSW

Great Service

published

The services was efficient & friendly when ordering. On pickup they went out of their way to help me load the product into my car and were extremely friendly and courteous

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Shade Australia
Alana W.Shade Australia
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(1,234)
mark B.
mark B.Southwest, VIC

Great product.Great service.

published

Web site was easy to use and the product range was terrific.
Very happy to deal with this company. First time but will be happy to use again.

Product Quality
Shipping
1 comment
Shade Australia
Alana W.Shade Australia
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Prompt service & delivery

published

With Easter coming up, I telephoned to check my order 2 days after submitting it online and was advised the order was being dispatched that afternoon (Thursday 25th) or the next day (Friday 26th). I received my order today (30th) via TNT to regional Sth Australia. Pretty impressed with the service and delivery!!

Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Shade Australia
Alana W.Shade Australia
Geoff
GeoffSydney Surrounds, NSW

Great service

published

I was trying to source a replacement cover for our very large cantilever umbrella. Suppliers gave me mid year as best guess on availability. Shade found one in a day or two and dispatched by mail promptly. Shade and Aust Post kept me informed of progress from departure to arrival. Great result.

Product Quality
Shipping
1 comment
Shade Australia
Alana W.Shade Australia
Charlie Owen
Charlie OwenSydney, NSW

Great service. Very fast delivery. Bought the Bambrella Hurricane

published

Great service. Very fast delivery. Bought the Bambrella Hurricane after a great deal of searching for something that would last and which was worth the money. After years of flimsy parasols that fall apart the hurricane is bomb-proof and looks really superb. You really do get what you pay for, the absolute best I have ever seen, and already had admiring comments! I can recommend Bambrella 100%.

Product Quality
Shipping
1 comment
Shade Australia
Alana W.Shade Australia
Julie
JulieSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Dissatisfied customer

published
Incentivised ReviewNo
Return Claim MadeYes
Chrisentiae
ChrisentiaeMelbourne
  • 40 reviews
  • 36 likes

Broken website and broken promises

published
Incentivised ReviewNo
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0.0
(1,234)
Ann
AnnCentral Highlands and Goldfields, VIC

Prompt delivery- helpful service

published

Customer service was very helpful. Delivery of product was quick and reasonably priced. Weed mat appears to be of good quality.

Product Quality
Shipping
1 comment
Shade Australia
Alana W.Shade Australia
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