There seems to be a shortage of shade cloth in Adelaide so what's a guy supposed to do. I ordered a roll from Shade Australia. Great price and very quick delivery .
Quality 2nd to none
Love the sleek and stylish look, dark grey colour so nice. Gives great shelter & good superior quality! Also very durable...Had a windy day left umbrella opened, and blew away, barely had any visible marks on cloth as it is very high quality.
product is as described online and appears to be good quality...made of strong, durable fabric.
awesome fast delivery...ordered and delivered in four days, including weekend.
Very helpful indeed. Nothing was too much trouble. Went that little further to support me through an insurance claim. Thanks to all staff.
Managed to put our new umbrella!
It gives us good shelter and protects us from the hot sun on our verandah we love it it matches our other umbrella too!
We paid by credit card on the Tuesday morning and had the Marquee on Wednesday. That is tremendous service considering the distance from Ingleburn NSW to Moreton Bay in Queensland. Well done Alana!! Lovely personal service as well, would definitely recommend to others.
great umbrella provides coverage for a small side deck
We have a small side deck and after much searching your 2.2 square umbrella suits our needs exactly. The order process was easy and the email updates were very helpful.
The services was efficient & friendly when ordering. On pickup they went out of their way to help me load the product into my car and were extremely friendly and courteous
Great product.Great service.
Web site was easy to use and the product range was terrific.
Very happy to deal with this company. First time but will be happy to use again.
Prompt service & delivery
With Easter coming up, I telephoned to check my order 2 days after submitting it online and was advised the order was being dispatched that afternoon (Thursday 25th) or the next day (Friday 26th). I received my order today (30th) via TNT to regional Sth Australia. Pretty impressed with the service and delivery!!
I was trying to source a replacement cover for our very large cantilever umbrella. Suppliers gave me mid year as best guess on availability. Shade found one in a day or two and dispatched by mail promptly. Shade and Aust Post kept me informed of progress from departure to arrival. Great result.
Great service. Very fast delivery. Bought the Bambrella Hurricane
Great service. Very fast delivery. Bought the Bambrella Hurricane after a great deal of searching for something that would last and which was worth the money. After years of flimsy parasols that fall apart the hurricane is bomb-proof and looks really superb. You really do get what you pay for, the absolute best I have ever seen, and already had admiring comments! I can recommend Bambrella 100%.
I ordered a Savannah Cantilever umbrella online on 22nd February, and paid online. The website stated, and still does today the 10th March, that most colours are in stock and available for next day delivery. On 24th Feb I had an email from the company stating the umbrella was not in stock and there was only one colour available (which I did not want). When I phoned I was told the Black Savannah was not available until mid year.
No good to me as this was required for a function.
I found a similar one in stock in Brisbane and purchased.
Broken website and broken promises
On Friday 4 March 2021 I was looking at umbrellas. I happened upon parasolumbrellas.com.au owned by Shade Australia. The site was broken, it was impossible to create an account, and it was one of the most dysfunctional eCommerce websites I have seen.
I contacted them via FaceBook and they were helpful, so I went ahead with my purchase. They sent me a PayPal invoice at my request, which I paid such.
I was told, "We will send your umbrella out on Monday morning and we will send you your invoice via email as well as your tracking number." This...did NOT happen. I was also told that they can use AusPost to deliver my umbrella. On Tuesday 9 March 2021 I contacted them via FaceBook and was unsuccessful. I found out that they are owned by Shade Australia.
Prompt delivery- helpful service
Customer service was very helpful. Delivery of product was quick and reasonably priced. Weed mat appears to be of good quality.
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