Hoselink

I have a 'very old' Hoselink set up. the connector between the handsprayer and hose was leaking.
I nearly turned myself inside out trying to fix it. Ordered a new washer set from HL. Didn't have the ones required.
Rang up.
Tried to explain the situation. Anyway, Matthew was right onto the problem, and finally said, "Look, I'll just send you a new connector kit, and that'll fix the problem".
Way to go, Matthew!
So, that was a home-run for HL today, and for me. I will never buy any other product of this kind, except from HL.
Brilliant service, and the products are real long-time products.
Great outfit.
Would've put a 'proof of purchase' photo up, but my $20 candy-bar job doesn't do good pictures.

I love this garden tool! So easy to use and very effective- pulls the whole root system out! Did not think it would work as well as it does! My new favorite garden tool

Purchased metal box retractable 30m hose reel. Better than anticipated, high quality product and so easy to install. We have many Hoselink products over many years and continue to recommend the quality products to all our family and friends.
Truly the best of the best.

Hoselink has a clever connector, but their products make the hose heavy and impractical. Also, the connectors leak over time, so having to refit (using hot water to soften, etc,) is annoying. We have gone back to using standard click connectors; cheaper, lighter, and less $$$ has to be spent on additional connectors for sprinklers and such.

I found it very useful, particularly for using on our caravan. Great product, would highly recommend. Now have several of their products.

Please make all parts of this product as spare parts. Please make these parts in Australia. We are now trying to buy ONLY Australian MADE products. We are happy to pay More. Thank You, Stuart I only just recommend your product!

This is great for washing the car and then being able to put it away so it doesn’t become an item of interest to those passing by. The hose has a small diameter but that doesn’t reduce the flow significantly. Very happy with the purchase

I have 3 hoselink reels and a decent collection of fittings purchased over several years. The hoses, reels, and multifunction sprayers are great but the fittings leave a lot to be desired.

Every single fitting I have leaks and a couple have gone very brittle in the sun and have bits breaking off them, which is a shame because it would be expected hoses and fittings are exposed to the sun.

I have changed o rings which I found to be a short-term fix and they soon start leaking again.

Having said that, I have contacted the customer service tea...

These people supply a great product and know how to deal with their customers. Had a problem, due to a damaged 'o' ring, my reel had a leak. Rang the number and got a version of customer service that only comes from companies that have a happy workforce who are proud of the product they supply. How it should be done.

This is the 3rd Hoselink hose reel I’ve purchased. I’ve bought other brands in the past because they’re slightly cheaper but they fall apart within 2-5 years. I still have my original Hoselink reel which is over 15 years old and still going strong. The last two Hoselink hose reels I purchased have been the Hi-Flow model as I’m on pump feed and the pressure is very low. The Hi-Flo hose makes a big difference in this situation. Lastly, the Hoselink connections are fantastic. I use traditional hose connections at my friends and families houses. Th...

It's one thing to have outstanding products, as Hoselink does, but to match that with outstanding service is another thing...i ''dipped my toe in the water'' with a Hoselink starter connector kit over a year ago...suffice to say i was hooked, and subsequently purchased the flash new charcoal retractable hose reel, but when i wasn't sure whether my wall would support the bracket/14kg reel weight, i bought the standalone post and leader hose...fortunately i was able to attach the reel to the wall in the preferred spot, without a drama, therefore ...

Hoselink’s products are great, we purchased the reel & hose , cover, spray nozzle & long handled spray nozzle.
Customer service is fantastic. I would recommend the products.

After several years my hose spray started leaking. They sent new parts free of charge! And I only rang to buy a replacement. THATS service.

Packaging really good & works as said & very steady & great product. Keep up the good work. Impressive with excellent quality too.

We inherited some Hoselink hoses and I have found them to be by far the easiest to use in the garden. We've since purchased more products, including solar lights, hose reels and attachments. It’s so good to deal with someone who values quality products and values customers. Our goods arrived very quickly, no fuss, and packaging and instructions were really good. The website is very easy to negotiate with plenty of meaningful information. Couldn’t ask for anything more. Thanks, we’ll be back.