Reviewer Photos & Videos
Absolutely love it
I have two of these. One for the front and one for the back. They are effortless. So easy to use. You can really see and feel the quality of the product. Glad I can but Australian made and owned
We have two Hoselink 30m reels, one on each side of our house for total coverage. They work faultlessly. Initially we had only one and opted for a cheaper brand reel on the less used side of the house. After two faulty cheap reels were returned to Bunnings, we purchased our second Hoselink. They are simply the best available hose reels.
I got the spray gun with a hoselink reel package. It was faulty so emailed Hoselink that afternoon. The next morning a replacement gun was resupplied. Amazing customer service. I already own a hoselink that I've had for a number of years so know what to expect. The product is great but equally more impressed by how quickly the issue was resolved which is a true indication of how good a product and service you get. Highly recommended.
Saturation Advertising a Turn-off
As I think the Hoselink products are fantastic, I have just purchased 2 Hoselink 20m reels and they have been received in good order.
However, whenever I go into Google news now, every other paragraph is split by yet another Hoselink advertisement - saturation advertising such as this means that I shall never be buying Hoselink products again. Total advertising over-kill is ruining your reputation.
My partner and I had seen the ads and heard great feedback from friends and family who already owned a hoselink but we couldn’t justify the purchase while we had hoses that were working fine. I don’t like paying the extra charge for cheese on a whopper so buying an item that cost significantly more than what I currently owned was a big ask.
When our last hose gave out it was time to take the leap. I used ozbargain to see if there were any significant discounts and purchased online that evening. I had expected the product to take a week or long...er to arrive via mail with everything happening in the world but it was with us in two days - tick #1 I opened the box and everything was inside as described - tick #2 I am not a handyman as my family will testify. I once mowed the lawn but never had to again after chopping off all the sprinkler heads as I wasn’t aware I had to mow around them. I wanted to install the hoselink myself as it seemed pretty easy and I could show off my newfound labouring skills. After reading the instructions I still didn’t understand but thankfully there is a video link online guiding users how to install which made it easy to see every step and to repeat steps if needed (I needed to several times) - tick #3
There hoses and there hoses but none are as good as hose link
There hoses and there hoses but none are as good as hose link , I’ve been using them for 3 or 4 years now in harsh sandy conditions and they are unbeatable . From the retractable hose and reel to the no burst fittings nothing has gone wrong . Don’t wast your time and money on look a likes as I did buy hose link with Confidence you will save in the long run
This is the best hose I've owned. Overall product is well built and sits neat on the house. The attachment to the wall is strong and secure and now I can reach any part of the garden and around the house. The retractable reel is perfect for me as it reels back in like a fishing reel with no problems.
What a time saver
Was so tired of tangled hoses, leaking taps and leaking nozzles. Got a 30m retractable hose and fittings, what a beaut product. Fitted to wall. Reaches both directions and one of the features for me is tap can be left on and fitting does not leak water. Great to pull hose out to length required and walk behind it back to the tap. Fantastic product.
Hose in a fire.
I had to attend a grass fire at the back of my house and the hoselink hose and fittings were great, the hose got badly blistered but did not leak, any other hose would have. I will try to upload a picture if I can. Excellent product, the firies were impressed with the fact it didn't pull apart.
best unit ever
Recently bought 20m retractable hose
Sadly the unit didn't always retract properly..It had a spring problem
one email to Hoselink and the problem was fixed the same day.
A new unit was sent and it works perfectly!
A very good business to deal with..Other products also have been THE BEST
It is nice to find products that work and last...
Great company to deal with!
I bought two of the 25M High flow retractable hoses around 5 years ago. I had one fail instantly, internal spring broke. I called up and was immediately sent a complete new unit.
Wind the clock forward 5 years. An internal component broke which controlled the spool. After that the Hose would not retract fully. I contacted Hose Link as was told I could send the unit back for repair. I thought, great, but just HOW MUCH would that cost. Only $30
I have just received my unit back, plugged it in, water poured out from the side. It had been ...
The product is very useable . I hope they are not one/two year throw a ways.
I purchased solar lights in September last year. The smaller lights with three setting are showing signs of the solar panel deteriorating around the edges of the solar panel. The edges up to three/four millimetres are being washed off . Are these panels replaceable.
Have been using Hoselink Products for several years. My original purchase of a 30m retractable hose is perfect for the job and still recoils well with no leaks. My original pistol nozzles still work quite well. They have need an occasional service (ie. lubrication) but the gel provided by Hoselink has done the job. My wife prefers these nozzles but I prefer the 7 function spray gun I bought in the Water Wise Starter Kit. Have just received a new 25m retractable hose to replace a non Hoselink product that has started leaking. It was very easy to...mount the new Hoselink Wall Bracket which I have attached to a wooden post. I have also previously purchased some of the Fertiliser Products which will be used shortly. Have also purchased several other items (Weeper Hose, Car Cleaning Brush, Hand Scythe to name a few) and all work very well. All orders arrive in very quick time and I have no particular complaints other than the Click On Adapter for non-Hoselink products needs a bit of encouragement to engage properly but it may well be the quality of the other product, not Hoselink.
Don’t be fooled!
Don’t buy hose link! I was given a hose link package, ie, hose, two trigger nozzles, connectors etc. once you getHose link connectors , all your click on fittings, that most people have, are unusable! Unless you purchase click on adapter. I purchased click on adapter from hose link, it sat in the shed for about year and a half, before I connected it, after a short while, it cracked up, as basically, it’s cheap rubbish, similar to other Chinese plastic parts! Phoned hose link, spoke with a lady, she said sorry, out of warranty. The two trigger ...nozzles also failed with in a year, once again phoned hose link, they sent replacements, which again failed within a year. Apparently, they are unable to withstand frost, and fail. Spoke to a lady, requesting that hose link manager phone me, still waiting on that call! The products are Alsovery bulky, once assembled. Do yourself and our planet a favour, spend the extra money at the start, buy brass fittings, and you won’t be on the plastic throw away and repay roundabout!!
- Verified customer
What a great company and product
I bought 7 hoselink retractable hoses of various lengths for round my house and most of them work perfectly. 1 stopped retracting after only a few uses - I called hoselink and when I described the problem they were super understanding and just sent a new one out straight away - I was just so blown away by the level of great customer service that I left a review straight away! Just next level.
we recently received Hoselink hoses as a gift which we wanted to upgrade to retractable, when I called Hoselink they were excellent & very supportive, provided us with a reply paid label and we had our new retractable hoses within the week along with our free Ned Kelly kits which were a bonus at the time of our purchase/upgrade. We were very impressed with the honour & integrity we experienced at Hoselink. We haven't used the hoses yet, I'll post after we move to our new home & give them a run
Questions & Answers
Trying to follow the video on using the fertiliser dispenser but the tube falls off into the bottle how do you get the tube to stay in the fitting
Thanks for inquiry about the fertiliser sprayer, I am happy to assist you with this.
Are you using the reducer and placing it at the top of the tube? If so, let's have you place the reducer at the bottom of the tube so you will need to remove the filter first, insert the reducer, replace the filter back on to the bottom and then you should be good to go! If you are still having trouble please contact us via email or phone and we will find a solution for you, firstname.lastname@example.org or 1300 900 617.
Your Hoselink Team
What is the guarantee
Hey Michael, Thank you for your message. If you would like to send us an email at Hoselink@Hoselink.com.au we can help you with everything you need, As we have many products i would like to give you the correct information. Thank you.
Where are these products made?
Australian company, not sure where parts are made. We've had the how a month now and its the best we've had.
Thanks for your inquiry. Our products are manufactured in a number of countries including Australia, Taiwan & China. Hoselink is a 100% Australian Family Owned and Operated Company, with Australian designed fittings.
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