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Hoselink
4.6 from 999 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (172)
  • Return Claim MadeYes (18) · No (159)
  • Customer Service
    4.7 (157)
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Annie

AnnieMelbourne, VIC

  • 4 reviews

Will only own Hoselink from now on.

published

I purchased the basic starter pack and the choose your own sprayer pack. I replaced all of my current hose connections. All done in under 10 minutes. I used the spray gun on all of the settings straight away. It was amaaaziinngg!!!!!. No wet feet and no wet trickle towards the armpit. I cant wait for the charcoal retractable hose to come back into stock. I'm never using another brand ever again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Before And After

published

Hose link may have saved my life (literally). No more tripping on messy, unsightly hoses on decking. Great product, well made. Watering garden is now pleasurable again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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1 comment
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Merilyne

MerilyneSouth East Queensland, QLD

Hose reel

published

Product arrived (Post lost it for a day: another story) I put it together myself (no hubby help!) used washers from suggestion of another reviewer, went together perfectly. check online help if you have any difficulties. works perfectly! I would suggest not putting too much strain on the hose worm, it is only plastic after all, but winds the hose so neatly. would definitely recommend you buy, it's metal, not plastic like the ones you can buy elsewhere. Well worth it, and the fittings are great, very happy.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline,
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1 comment
Hoselink
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No name

No nameFar North Queensland, QLD

After sales service

published

I made an enquiry to customer service about a product I had purchased several years ago and was delighted to hear that they would replace the item free of charge and ship it free of charge. The item I had purchased had an 8yr warranty which I was not aware of and they were happy to replace for me. This is the very BEST after sales service I have ever received and am so grateful. Love the hoselink brand and would recommend it to anyone looking for good reliable garden products

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationPhoned customer service to make a purchase
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Olivia T.

Olivia T.South East Queensland, QLD

  • 2 reviews

Misting system perfect for outdoor patio

published

Love this system! Definitely recommend for your outdoor entertaining areas.

It was easy to install and had all the parts needed.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Hoselink
Hoselink O.Hoselink

Hi Olivia,
Thank you for taking the time to leave a review.
I am so glad to hear you are happy with the Misting System and it is doing well in your entertaining area!
Thank you again - The Hoselink Team.

BA Watt

BA WattLaunceston, TAS

  • 2 reviews
  • 1 like

Great product

published

Bought a retractable hose five years ago, and have lost a spring and an 'o' ring over this time. Hoselink replied immediately and sent replacements. Excellent product and customer service is top notch. Would highly recommend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Love it so much

published

Just got a 20m Charcoal Retractable reel and I love the compact size, it works reliably every time and complements my back garden. Can't get any better than that!!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
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Pete

PeteNorthern Region, NSW

Great design and built strong!

published

This is amazing! It makes pulling out weeds so simple. No back ache, and sturdy build quality! Used after rain, push down with you foot, lever our the weed and then eject the weed - that simple!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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1 comment
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Graeme

GraemeSydney, NSW

  • 2 reviews
  • 1 like

Best Garden Tool I Ever Bought

published

What can I say? The Stand Up Weed Puller from Hoselink is far and away the best garden tool I have ever purchased. I almost makes you want the weeds to grow! Well constructed, easy to use and it works. Thank you.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOn line
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1 comment
Hoselink
Hoselink O.Hoselink

Hi Graeme,
Thank you for your review. We appreciate your feedback and are glad to hear you are enjoying our product!
Kind regards,
The Hoselink Team

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mac

macIllawarra, NSW

  • 3 reviews

Super jet Washer not for a garden environment

published

Super jet washer fell off bench (70cm) and snapped. never used!.. All other products have been reliable however I would skip this one.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationInternet
1 comment
Hoselink
Hoselink O.Hoselink
Pollymagpie

PollymagpieMurray Region, NSW

Not easy to roll out or retract...not happy with the item

published

I bought this product thinking it would be easy to use,you need to be a strong firefighter to roll out and retract , back to the cheap hose..

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOn line
See all answers
1 comment
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Lillie

LillieAU

  • 6 reviews
  • 2 likes
  • Verified customer

Good product

published

Have it for 1,1/2years now First had a fault with 30m retractable hose, contacted Hoselink and was immediately provided with replacement!
Sometimes I still have issue with the end of the hose it doesn’t roll fully through the equipment, otherwise it’s okay!
Happy with it!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOnline
See all answers
Matthew J.

Matthew J.South East Queensland, QLD

  • 3 reviews
  • 1 like

Very good but made in China!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
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Blair

BlairCentral Queensland, QLD

Worst customer service.

published

How long does it take to supply the right rubber washer for a hose fitting that wasn't supplied from new? Especially when pictures are supplied. Over 2 months in my case. Clearly some people have no idea what they are doing there. Still haven't seen the washer!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hoselink
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bixandlites

bixandlitesGippsland, VIC

  • 4 reviews

VERY HAPPY

published

I bought the 3 hose reel covers (green) and the set of 6 lawn fertilisers. Extremely happy with the service, product, timeliness of delivery and packaging of the products.
Thank you Hoselink!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationORDERED ONLINE
See all answers
1 comment
Hoselink
Hoselink O.Hoselink

Hi there,
Thank you for taking the time to leave a review it is very much appreciated. We're so glad to hear you're loving your Hoselink products!
Kind regards,
The Hoselink Team

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 Terry

TerrySouth East Queensland, QLD

Hoselink watering wand- couldn’t be easier to use.

published

Couldn’t be easier. I’ve had a few watering wands from time to time, they all break down eventually be it the trigger or nozzle. Hoselink are very good at re inventing products to make them better and longer lasting. I have used Hoselink many times and will continue to do so. Although a little more expensive than the ‘off-the-shelf’ products they become much cheaper in the long term because of their quality. Highly recommend all of their products.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHoselink on line
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1 comment
Hoselink
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Jilly

Jilly

  • 4 reviews

Absolutely amazing!!!!

published

I bought my partner the 30 metre hose reel. It’s the best present I’ve bought him! So easy to pull and retract. No more tangled hoses he’s gone from having 3 hoses in 3 different locations around the house to one that reaches all areas. Just love it !!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNSW
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1 comment
Hoselink
Hoselink O.Hoselink

Hi Jilly,
Thank you for taking the time to leave a review.
I am so glad to hear you and your husband are so happy with the reel and that you were able to replace your 3 other hoses with just the one!
Thank you again - The Hoselink Team

ShahM

ShahMSydney, NSW

  • 3 reviews

Functional, robust and elegant hose reel in a box.

published

It is a perfect hose for my swimming pool area and it is long enough to reach almost all the corners of my front yard. Although I have to manually wind the hose back in the case, it is easy enough and does not feel like a big chore.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHoselink, Brookvale, NSW
See all answers
1 comment
Hoselink
Hoselink O.Hoselink

Hi ShahM,
Thank you for taking the time to leave a review, it is very much appreciated.
We are glad to hear you're loving your Hoselink products and it is making your daily tasks easier.
Kind regards, The Hoselink Team

Cindy

CindySydney Surrounds, NSW

  • 9 reviews
  • 2 likes

Great hose!

published

I’ve recently bought the 15m retractable hose and I’m really happy with it ! It was easy to install and it is easy to use. Perfect accessories attach to it easily. Fast delivery and excellent customer service too.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
See all answers
1 comment
Hoselink
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Ian johnson

Ian johnsonVictoria

No better than the cheap ones,that’s right made in CHINA

published

Advertised Australia owned so I ordered one and no better than the Chinese junk.then I looked them up and they are made in china too .this is true I am going to post a web site on google

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOn line
See all answers
1 comment
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Page 1 of 50

Questions & Answers

Nicola Croft

Nicola Croftasked

My hoselink spray gun is leaking from the trigger when engaged. How do you fix this problem?

2 answers
Merilyne
Merilyne

Hi Nicola, wouldn't know, only used mine for the first time! I'd say check the website FAQ's for how to check/service, it might need adjusting/lubricating.

Hoselink
Hoselink O.Hoselink

Hi Nicola,
We are so sorry to hear your spray gun is leaking. If you could please contact our customer service team we can get this resolved for you. Kind regards, The Hoselink Team

Rachel H.

Rachel H.asked

My hoselink fertiliser bottle won’t connect to the fertiliser attachment. It’s in 2 parts. Is there a trick to get the bottle onto the actual attachment?

2 answers
bixandlites
bixandlites

Hi Rachel
What sort of attachment have you got? I use my own spray bottle purchased at Bunnings and make the concentrate into that bottle and then i hose it on. Mine is a used 'Charlie carp bottle". Let us know if you need further help.
Charlie carp is a type of fertiliser which comes in the bottle ready to spray.

Hoselink
Hoselink O.Hoselink

Hi Rachel,
Thank you for your question regarding the Fertiliser Spray Mixer bottle. I am sorry that you are having an issue getting your Fertiliser Spray Mixer working. If you are able to give our Customer Service Team a call on 1300 900 617, we will be happy to help you out.
Looking forward to hearing from you soon.
Kind Regards - The Hoselink Team!

Call me asap

Call me asapasked

40 metre hose retractable?

2 answers
Trisha R
Trisha R

The hose we bought was not retractable.. But one can purchase retractable hoses from their website

Call me asap
Call me asap

So I can buy a 40 meter hoses

Get an answer from our members and Hoselink representatives

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