Reviewer Photos & Videos
Will only own Hoselink from now on.
I purchased the basic starter pack and the choose your own sprayer pack. I replaced all of my current hose connections. All done in under 10 minutes. I used the spray gun on all of the settings straight away. It was amaaaziinngg!!!!!. No wet feet and no wet trickle towards the armpit. I cant wait for the charcoal retractable hose to come back into stock. I'm never using another brand ever again.
Product arrived (Post lost it for a day: another story) I put it together myself (no hubby help!) used washers from suggestion of another reviewer, went together perfectly. check online help if you have any difficulties. works perfectly! I would suggest not putting too much strain on the hose worm, it is only plastic after all, but winds the hose so neatly. would definitely recommend you buy, it's metal, not plastic like the ones you can buy elsewhere. Well worth it, and the fittings are great, very happy.
After sales service
I made an enquiry to customer service about a product I had purchased several years ago and was delighted to hear that they would replace the item free of charge and ship it free of charge. The item I had purchased had an 8yr warranty which I was not aware of and they were happy to replace for me. This is the very BEST after sales service I have ever received and am so grateful. Love the hoselink brand and would recommend it to anyone looking for good reliable garden products
Bought a retractable hose five years ago, and have lost a spring and an 'o' ring over this time. Hoselink replied immediately and sent replacements. Excellent product and customer service is top notch. Would highly recommend.
Great design and built strong!
This is amazing! It makes pulling out weeds so simple. No back ache, and sturdy build quality! Used after rain, push down with you foot, lever our the weed and then eject the weed - that simple!
Best Garden Tool I Ever Bought
What can I say? The Stand Up Weed Puller from Hoselink is far and away the best garden tool I have ever purchased. I almost makes you want the weeds to grow! Well constructed, easy to use and it works. Thank you.
- Verified customer
Have it for 1,1/2years now First had a fault with 30m retractable hose, contacted Hoselink and was immediately provided with replacement!
Sometimes I still have issue with the end of the hose it doesn’t roll fully through the equipment, otherwise it’s okay!
Happy with it!
Very good but made in China!
I have had the hoselink hoses for years. I even got my grand parents and neighbours onto them because I was tired of the Chinese garbage bunnings sells. Hoselink equipment is more expensive but is much better and lasts much longer! My only issue is I feel the advertising is spoken in a way to mislead you into believing it is Australian made. So I was quiet shocked when I found out they too are made in China and a few other poor quality countries. I understand their website says "made under strictest measures, etc" but the fact is at this point ...in time, high quality is not a word that is associated with Chinese manufacturing. The high degree of quality i once regarded this equipment has definitely decreased substantially. I dont think I am alone here either.
Worst customer service.
How long does it take to supply the right rubber washer for a hose fitting that wasn't supplied from new? Especially when pictures are supplied. Over 2 months in my case. Clearly some people have no idea what they are doing there. Still haven't seen the washer!
I bought the 3 hose reel covers (green) and the set of 6 lawn fertilisers. Extremely happy with the service, product, timeliness of delivery and packaging of the products.
Thank you Hoselink!
Hoselink watering wand- couldn’t be easier to use.
Couldn’t be easier. I’ve had a few watering wands from time to time, they all break down eventually be it the trigger or nozzle. Hoselink are very good at re inventing products to make them better and longer lasting. I have used Hoselink many times and will continue to do so. Although a little more expensive than the ‘off-the-shelf’ products they become much cheaper in the long term because of their quality. Highly recommend all of their products.
I bought my partner the 30 metre hose reel. It’s the best present I’ve bought him! So easy to pull and retract. No more tangled hoses he’s gone from having 3 hoses in 3 different locations around the house to one that reaches all areas. Just love it !!!
Functional, robust and elegant hose reel in a box.
It is a perfect hose for my swimming pool area and it is long enough to reach almost all the corners of my front yard. Although I have to manually wind the hose back in the case, it is easy enough and does not feel like a big chore.
I’ve recently bought the 15m retractable hose and I’m really happy with it ! It was easy to install and it is easy to use. Perfect accessories attach to it easily. Fast delivery and excellent customer service too.
No better than the cheap ones,that’s right made in CHINA
Advertised Australia owned so I ordered one and no better than the Chinese junk.then I looked them up and they are made in china too .this is true I am going to post a web site on google
Questions & Answers
My hoselink spray gun is leaking from the trigger when engaged. How do you fix this problem?
Hi Nicola, wouldn't know, only used mine for the first time! I'd say check the website FAQ's for how to check/service, it might need adjusting/lubricating.
We are so sorry to hear your spray gun is leaking. If you could please contact our customer service team we can get this resolved for you. Kind regards, The Hoselink Team
My hoselink fertiliser bottle won’t connect to the fertiliser attachment. It’s in 2 parts. Is there a trick to get the bottle onto the actual attachment?
What sort of attachment have you got? I use my own spray bottle purchased at Bunnings and make the concentrate into that bottle and then i hose it on. Mine is a used 'Charlie carp bottle". Let us know if you need further help.
Charlie carp is a type of fertiliser which comes in the bottle ready to spray.
Thank you for your question regarding the Fertiliser Spray Mixer bottle. I am sorry that you are having an issue getting your Fertiliser Spray Mixer working. If you are able to give our Customer Service Team a call on 1300 900 617, we will be happy to help you out.
Looking forward to hearing from you soon.
Kind Regards - The Hoselink Team!
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