AI reviews summary
Pros
Cons
Verdict
SolaGarden receives widespread praise for its responsive customer service and efficient warranty support, with many customers highlighting quick resolutions and replacement parts when issues arise. The products are frequently noted for providing attractive and bright outdoor lighting. However, a minority of reviews point to recurring durability concerns, including moisture ingress and units failing after several months of use. Overall, while the after-sales support is viewed very positively, long-term product reliability varies for some buyers.
BEWARE: Don't trust the reviews. Scroll down and please read all the negative reviews. Do not be fooled by the positive reviews you read. I was so disappointed after receiving my order. It was evident upon opening my package that these products are generic ones, which can be purchased cheaply on other 'cheap' websites. These products are not good… Read more
quality and are so over priced. I will be ordering from Hoselink in future. The products I received were faulty, as were the replacements sent and are definitely not twice as bright. Don't waste your money.
Top notch business. Great products. Unfortunately dim in tassie winter but that's due to the lack of sun, not the product. Also had to unsubscribe from emails. Sometimes 4 a day! In all other ways I recommend
I bought these lights a few years ago and they definitely outlasted anything I have bought anywhere else. They have worked reliably but recently the plastic covers failed from uv and let water in. I contacted Paul and true to his word he sent out replacement lights for all my faulty ones and more. Obviously these lights can’t last forever but This company is an example of great follow up service and stand by their products.
Reviews with attachments
I love my festoon lights and have 5 sets. I have had them for a number of years, they look amazing and stay on most of the night in Summer. Recently I had a problem with some of them. The problem has quickly been rectified, I can’t recommend them enough. Great product and great customer service .
I’m here to give a glowing review for these fabulous lights! They are absolutely lit! They are bright wellmade and look great. Delivery was swift and I could not fault the customer service. Will definitely be adding more to my project If you’re thinking about purchasing these lights I suggest you glow for it!
Fantastic service and festoons – I purchased path lights . I wasn’t happy with the product in the fact a few didn’t work and not as bright as I thought. I contacted Paul and true to his word he changed them for me with photos I sent . I didn’t want the same lights , asked if I could change to the festoons. I have since bought 12 sets of festoons for family and friends . Paul’s customer service is outstanding and reply’s almost instantly .
Festoon lights – I had previously got festoon lights from Bunnings but they were not quite bright so we decided to return. I decided to order a set of festoon light from Solar Garden and I must say that the product has certainly exceeded our expectations as they are very bright and keeps our backyard glowing. I would certainly recommend this product and look forward to order more in future.
Solo garden lights – Purchased online- arrived well protected and speedy delivery, all items present Ground lights, spring lights-had to share these with my family as they raided my garage before I got them all up, they look spectacular and are easy to install.
- +2
Love these lights. Strong bright light. Definitely worth the price. Highly recommend! I’ve now bought the Spotlights and Festoon Lights as well which are also amazing. I like the remote that comes with the Festoon Lights.
The products I purchased, (outdoor ground Led and strip light) are smartly designed, fabricated with high quality. The after sale assistance is fast, amazingly efficient and just unbeatable. Thank you very much Paul and his team for their endless assistance and kindness. I've added for now the photo of the strip light installation completed. Michel
Excellent quality and great service I recently purchased eight Solar Garden lights and I couldn’t be happier with them. The quality is excellent, they look fantastic in the garden, and they give off a really nice amount of light in the evening. The lights were easy to install, look great once in place, and have really added a nice touch to the… Read more
garden. I was also impressed with the overall service and quality of the products.
I would definitely recommend Solar Garden to anyone looking for good-quality solar lights. I’ll certainly be purchasing from them again in the future. Very happy with my purchase!
Really disappointed. We were sent generic, made in china lights. We returned these immediately as what was provided did not meet the description.
Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!
Find out how SolaGarden compares to other Garden Shops
Know better, choose better.
I purchased several packs of SolaGarden LED ground lights and festoon lights in November 2025, totalling around $520 after discount. While the “lifetime replacement guarantee” initially sounded reassuring, the reality has been disappointing. Within three months some lights had already started failing. By six months, approximately half of them had… Read more
stopped working due to water or condensation getting inside the units. This makes them unsuitable for genuine outdoor Australian conditions.
SolaGarden has offered replacements under their lifetime guarantee. However, I have no confidence these will perform any better than the originals, and I don’t want to be repeatedly requesting replacements every few months. I would much prefer a full refund so I can invest in higher-quality lighting that is actually built to last.
If you’re looking for reliable outdoor solar lighting, I would look elsewhere.
Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!
Complete scam site… these products are NOT of a higher quality as advertised. Just drop shipped junk from China. As soon as I unpacked the items I could tell by the dodgy packaging no “SolaGarden” branding. I purchased deck lights x 8 for $74. And Upgraded LED ground lights x 4 for $79. Here they are on Alibaba site: Deck lights are $5.24 for… Read more
16 of them.
Ground lights are $8.35 for 12 of them.
As you can see, their markup is astronomical, which explains how they can just replace them for you when they inevitably break in a few months. It’ll take years of replacements before they’d take a loss, and by then most people would just give up with the process.
Such a scammy & unethical business model SMH.
Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!
Absolutely thrilled with these outdoor spot solar lights I bought from Solagarden! From the moment I set them up, I could tell they were a quality product, so easy to assemble and give off great light that has different brightness settings. What really stood out to me, though, was the exceptional customer service. I reached out to see if… Read more
delivery could be expedited for a gathering at my place, and Paul Giray went above and beyond to make it happen. He arranged priority delivery, and the lights arrived right on time.
It’s rare to find both a fantastic product and such outstanding service these days. I genuinely couldn’t recommend them highly enough!
Finished off the driveway and ordered festoon lights. And wow the festoon lights are simply amazing
My festoon lights arrived surprisingly quickly. Unfortunately one of the globes didn't seem to work so I emailed them. I received a response almost immediately which was a surprise as it was late afternoon. They gave me a simple fix to try before proceeding with a return, and it worked. The lights look bright and sparkling and have transformed our patio area.
Latest follow-ups
I wish all companies valued their customers as much as Paul and the team at Solagarden do. We purchased 200 meters of Fairy Lights, 4 x 50 meter packs, to decorate our undercover area for our upcoming wedding. The lights are absolutely beautiful… Read more
and create the most gorgeous star like effect. We have already had so many compliments from family and friends since hanging the first 2 sets. One of the sets we have hung have stopped working. I emailed Solargarden regarding the problem and within 30 minutes of sending the email Paul emailed saying a replacement set have been dispatched.
I initially ordered with confidence from Solagarden after reading all of the positive reviews on line and researching fairy lights at bunnings. The bunnings reviews are terrible, so I went ahead and ordered from Solagarden. I am so happy that I placed my trust in Solagarden and highly recommend anyone thinking of ordering from them to go ahead and order with the confidence of knowing that they are valued and if there is a problem, Paul will get back to you ASAP and will back his products.
The lights sell themselves, but I will also be recommending anyone I speak to in future, family and friends to purchase through Solagarden.
Karina
Follow-up · Highly recommend Paul and his quality lighting. I am in love with my fairy lights!
I have 3 sets of festoons in my outdoor area. Love the warm lighting. Had a small issue with a bulb that was resolved promptly via email and later an issue with a different set that was again resolved promptly via email. Great product and excellent customer service - recommended!
Follow-up · I have 2 sets of festoons strung outdoors under a large tree, and the other around the edge of the adjacent carport. I’ve placed the solar panels up on the roof where they get direct sunlight. They come on at dark and last until around 10-11pm in winter and midnight-1am in summer. I find the warm white bulbs (rather than cool white) create such a… Read more
GARBAGE WILL NOT LAST. Look carefully at the left had side of the solar section in this photo. Rain has entered ALL 12 of these lights which lasted less than 3 months. They are therefore low quality garbage and do not last. Beware all the 5 star… Read more
reviews especially from people who have only just installed them. They are NOT rainproof. All failed from moisture entry and are now binned.
Follow-up · a picture is worth 1000 words. All lights purchased have failed due to moisture entry. Not worth replacing even for free.
Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!
In-depth reviews
Had some solar ground lights stop working so I contacted them Paul was very helpful and friendly asked me to take some pics of nonworking lights I couldn't provide a video he asked for as I'm not technosavy at all just took me several goes to post a review on trust pilot he sent a link for somehow I got it in the end don't ask me how anywho the… Read more
after hours/sales service is second to none he being Paul sent out replacement ones asap pronto they stand by their warranty highly recommended for that the garden is looking top notch again with the replacement lights up and going I am very pleased Paul even got back to me on the weekend to assist me I find that simply amazing customer service top notch he asked me if I didn't mind writing a honest review which I have some of our ground lights failed and they stood by the warranty can't complain about that great mob to deal with a recommend seller in my book down a bit lower it asked me to put pic and video up sorry I didn't it's blowing a Gail here and all the lights are in place you don't need to see 24 pics of our garden you will be jealous of how good it looks
Find out how SolaGarden compares to other Garden Shops
Know better, choose better.
We’ve now gone through three sets of Solagarden festoon lights in just a couple of years - the last two failing just a few months within the warranty period. Each time we’ve been told the replacement was a “brand new version,” yet every set has failed despite proper installation, plenty of slack, no direct sun damage and no interference from trees… Read more
or branches.
The first time the lights broke, they were just outside the warranty period and we were told we had to pay for a brand-new set - which we did. We’ve now paid for this product twice, covered installation costs three separate times and wasted hours chasing the company for a resolution.
When we requested a refund (which we are entitled to under Australian Consumer Law for goods not of acceptable quality), the response was simply: “We can’t process a refund. We’ll send another replacement.” That’s not acceptable. Customers shouldn’t be expected to replace faulty lights every few months forever.
It’s telling that many other reviewers report the exact same failures. We held back from posting a negative review after the first and second failures, hoping things would improve - but clearly the quality issues are ongoing.
Save yourself the frustration (and money!) - look elsewhere for festoon lights that actually last.
Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!
- +2
Better 2nd time around – MARCH 2025 UPDATE - 4 Star rating To my surprise, after writing my initial review below 3months ago, I was contacted by Solagarden. They said they were sorry to hear I wasn’t happy with their lights and asked me to contact them to discuss the issue. So I did this, and after discussing the performance of the lights I’d bought, to my surprise they… Read more · 1
said they would replace all of them! Wow! What company does that!?
So - I opted to forgo replacement of the strip lights and instead with their permission, switch to the equivalent value I’d paid, and got some deck lights. See the first 3 pictures for these. So far, l’m very happy with these. They give off a reasonable degree of light and make navigation around the back part of my house easier.
The festoon lights themselves weren’t replaced but the solar panels were. The newer ones come with a remote control which allows you to choose for the lights to glow for 3 hours or 5, at either 25, 50, 75 or 100% brightness. I’ve set mine to shine for 5 hours at 75%, and while they shone for 5 hours initially when I switched over, they have since dropped back after only a few weeks and stay lit up for around the 3 hour mark. The solar panel is in full sunlight so I know not getting adequate sunlight isn’t the issue. To be honest, I’m disappointed that they don’t stay alight for the 5 hours I’ve selected. The lights when lit up, do look fantastic though. See pictures 4 & 5.
I’ve held off re-installing the replacement Ground lights at this stage as am going to relocate them to a different area of the garden once some outside garden area work has been completed. I know from the previous ones, that when glowing, these look fabulous. Sadly, they still have the plastic ground spike which I don’t believe loans itself to longevity. It would be far better if Solargarden considered switching these to metal spikes.
Overall, I absolutely cannot fault the follow up service. I would have to say a 10/10 for not only contacting me so many months after my initial purchase but also offering to replace all lights purchased. I would say service like that doesn’t happen too often. Thanks Solagarden.
DECEMBER 2024 - 1 Star Rating
I purchased Solagarden brand Festoon lights, LED Ground light pack and the SolaGarden 5 metre LED strip lights last year - & I REGRET HAVING WASTED MY MONEY!
Why? 1. Design: The LED Ground light pack comes with a plastic spike to insert into the ground. One or two of these spikes snapped off the first time I went to put them in the ground - which was soft at the time! I contacted the company and they absolutely replaced them instantly but the fact remains that as the spike is made from plastic and not metal, it provides the weak point and several more spikes have since snapped off.
Light brightness - very bright light and they did initially look good in the garden, but 12 months later, only 2 of the initial 6 or 8 that I bought (I can’t recall exact number that I bought) remain working and only for a few hours each night at that!
If the construction was changed from a plastic spike to a metal one, this light would be longer lasting.
2. Festoon lights - I bought 2 sets. Despite the solar panel being in a position to receive the full impact of the sun’s rays for charging, these lights only ever work for about 3 hours a night, including in summer. In winter, they are lucky to shine for about 1 hour a night. When out, they do look lovely, it’s just a shame that they don’t glow for long!
By contrast, my 4 year old much cheaper Aldi solar lights (which I paid ~$20 / set) light up on darkness and stay twinkling until around 5am!! Some of my Aldi solar lights still have their original replaceable battery while other sets, I have since replaced the battery to keep them glowing!
3. 5 metre LED strip lights - before I bought these, I contacted Solagarden and asked them if these lights would adhere to my new wooden retaining wall down my laundry side, and was assured that yes, they would.
Let me tell you that they don’t!! I tried a test section and noticed that most of the “stick” seemed to be on the removable backing tape and not on the actual product which clearly didn’t have enough sticking factor to work so consequently I didn’t bother removing the protective backing from any more of it, so probably 4,75 metres of the original 5 metres of length, remains brand new, unused in the box it came in, gathering dust in a cupboard.
Although I initially reached out to [Name Removed] at Solagarden about this, due to an unexpected and prolonged illness plus other circumstances, I missed replying to his email in a timely manner and so therefore also missed the window for returning the products for a refund.
My recommendation for these lights is don’t buy them if you are looking for long lasting solar lighting. You will get only a few hours of lighting each night! I paid a lot of money for these lights and for a minuscule fraction of the price, would have been better spending my money on the Aldi solar lights!
Positive reviews
Best customer service ever! I purchased about 30 ground solar lights around 2 years ago. Over time they all stopped working. I just remembered recently that they have a lifetime warranty. So I sent an email off explaining & had a response within hours! They requested photos of the lights - which I sent & then I received another email stating that… Read more
they were all being replaced. Cannot be happier with service and customer focus! Very impressed. Thank you.
Have purchased a lot of products from this company including solar festoon lights, ground solar lights several times and except for a couple of small problems which were fixed by Paul without any question I have had no problems at all. Without fail the best customer service I have ever had from an Internet company and I highly recommend anybody… Read more
to consider buying from this company. You won’t be disappointed that is for sure. I will be purchasing again and I recommend him to everybody wanting to buy this type of lighting.
Excellent customer service! The fairy lights I originally purchased became dim after some time, so I contacted the support team. They responded quickly and arranged a replacement without any hassle. The new lights arrived promptly, and I’m very happy with the outcome. Their communication was clear, professional, and friendly throughout the… Read more
process.
Thank you for standing behind your products and providing such great customer support. Highly recommended!
Negative reviews
The lights are great; however, the return process has been extremely frustrating. When attempting to return an item, the company provided a questionable address. Despite Australia Post confirming the parcel was delivered, they claim they have not received it. There is also no way to speak to a person directly, which makes resolving issues very difficult. It all feels very [Content Removed] in this respect.
Don't bother buying the mini chainsaw - absolute rubbish. Could not put it together 99% of the time, the other percent, the chain kept coming off. The product is cheaply made. It was suppose to help do my gardens easier due my medical issues...all it did was create more anxiety. The only plus is the customer service.. they were actually nice to deal with
Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!
These lights are rubbish. I don't know where all the rave reviews come from, these lights hardly stayed on for more than an hour or two even after charging in blazing sun all day in summer. They all died after a few months. A complete waste of money. I replied to the company when they sent an email to ask about the quality, as they stated they would be replaced for free for any reason, and of course I didn't get any reply. Don't waste your money.
Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Please send us an email at hi@solagarden.com.au so we can further assist you.