SolaGarden

SolaGarden

 Verified
SolaGarden
4.4

329 reviews

PositivevsNegative
84% · 27846 · 14%
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Return Claim MadeYes · No
Product Quality
4.6
Shipping
4.6

Reviews

329 reviews
Jan D.
Jan D.Gippsland, VIC
 

Great on all levels!

Have ordered a number of different lights from this company and have been happy with products and prices. Extremely prompt responses to emails. Will deal with again. Show details
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Jane
Jane
 

Love these lights

Love these lights. My back yard looks so incredibly pretty. Super easy to hang and everything about the product is amazing quality. I had a question and Paul responded immediately and without a fuss. I tried to take a photo to post but, tbh, my photographic skills just didn't do the lights justice, so I didn't post it. I can highly recommend this product from SolaGarden.
GCT
GCT
 

Garden lights

I received my lights, they are absolutely fantastic. Easy to assemble and look amazing when lite up in the evening.
Thank you so much for an easy but really nice lights. Show details
Doug
Doug2 posts
 

Excellent

Excellent customer service had a problem with some outdoor garden lights and they were replaced within a week Thankyou again and highly recommended solagarden cheers Show details
JHvR
JHvRPerth, WA5 posts
 

Solagarden are fantastic! Great product, great service!

I love my LED ground lights - they are really bright and most of the lights stay on till around 4am!! Amazing!
Paul was super helpful and usually replies with the hour - even on weekends. Double amazing!! Show details
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Diana R.
Diana R.
 

Highly recommended product

Have previously brought festoon lights which have lasted with no problems over the last few years in sometimes horrendous weather and still keep working perfectly. Am so happy with them and if they die would certainly buy them again. Just purchased extra replacement bulbs for backups and solar garden customer service has been fabulous. Can’t rate them highly enough. Thanks Paul Show details
Jules
JulesHunter Region, NSW3 posts
 

Great Service

Best customer service I've ever seen. My faulty lights were replaced just by providing the details, photos and following the instructions to test the problem. Am very happy.
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Suujoy
SuujoyGorokan6 posts
  Verified

Problem solved immediately

I have to give 5 stars because they earned it! I had a problem with the deck lights, reported it to Paul and received the new replacements 3 days later!
You can't get better service than this. Show details
Product Quality
Shipping
MeMe
MeMeSouth East Queensland, QLD6 posts
 
SolaGarden
SolaGarden   DM   
More

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can assist you further. Thank you!

Viviane D.
Viviane D.
 

Great customer care

I contacted SolaGarden to inform them that for some reason a few of my SolaGarden lights had already expired after having had them for less than a year. Paul promptly made contact and after providing video evidence of the problem, I was issued with new replacement lights in a short timeframe. I very much appreciated the great customer service and care demonstrated to me by SolaGarden. Thank you!
Marijana
Marijana
 

I feel I am in fairy land. My garden woke up!

Service and delivery great.Follow up great. Lights fantastic. Looks like fairy land. Good assembly and a sturdy product. Highly recommended by me. I will definitely be ordering more. Great value for money. Show details
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Amanda
Amanda
 

Excellent all round!

Wonderful service! Thank you Paul. Had a problem with a couple of the standing garden lights and they were replaced promptly. They look great and I’m a happy chappy! Will be back for more. Show details
Lala
LalaGreater Melbourne (Inner), VIC2 posts
 

Great customer service & great quality

I’m loving my garden lights & festoon lights. I had one garden light that arrived not working , I emailed Paul & I was sent 2 garden lights as replacements. Such friendly, quick customer service. I would definitely recommend these lights for your garden they make it look so pretty. Show details
Time to Pivot.
Time to Pivot.5 posts
  Verified

A joke of a company!

Worst customer service I have ever received, spent over $200 which is a premium price for a garden hose, after about three months the hose stopped working properly as we lost about 50% of the hose pressure and the hose has become useless for the purpose of washing a car or driveway. So I sent an email to solagarden to be told to send a video, I sent a video to be told nothing is wrong. Literally about 5 words in the response. I responded further to say the difference in pressure is not normal - to be told it can be adjusted and no issue. So, if you want a reliable garden hose and better value don’t buy this brand or use this company! The worst. Show details
Product Quality
Shipping
SolaGarden
SolaGarden   DM   
More

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can assist you further. Thank you!

Audsley
AudsleySydney Surrounds, NSW2 posts
 

Company with good warranty which is rare these days

The lights I bought didn’t work for long however the company replaced them. Show details
Product Quality
Shipping

Questions & Answers

Chrissie
Chrissie

Hi,
I got my 15m festoon lights and they aren’t very bright when they turn on at night. How can I turn up the brightness? Also, the lights came with a remote control but I have no idea how to connect it to the festoon lights. Instructions would be appreciated.

Narelle J.
Narelle J.

I've received the 4" Mini Electric Chainsaw. However the instructions included do not describe how to put it together. Can you please provide more detail?

SolaGarden
SolaGarden   DM   

Hi, Narelle! So sorry to hear this. Please do send us an email so we can provide you the instructions. Thank you!

kate g.
kate g.  
Jane W.
Jane W.

Hi I notice my festoon lights only stay lit for around 3 hours after dark then they begin to flash and keep doing so until I turn them off as it is annoying, is there a reason for this?

SolaGarden
SolaGarden   DM   
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Details

CategoryOnline Shops and Garden Shops
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $0
After Sales ServiceNo
Visit official website

Contact info for SolaGarden

  • ABN: 19638737550

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