Braemar Paradigm LCQ 550 (14.1kW) Questions & Answers

Hi Manny, this may depend on what controller you have for your air conditioner. Do you have a MagIQtouch touch screen controller?

This probably won't help Darrell but I live in Perth too and I have Braemar Paradigm units fitted to 5 of my houses and also my neighbour's with little trouble. The last unit in my main residence has the MagiQ controller and I have had more trouble with this unit than all others combined. The controller is unnecessarily complex and not user friendly. The instruction book is next to useless. I run it in 'speed' mode rather than 'temp' as I can control the speed of the unit rather than have it blasting away achieving nothing.

Hi Darrell, since your unit is still under warranty, you will need to persist with Seeley's and the installers testing and diagnosis. Once they have determined the issue they will able to fix the problem. I can understand this is frustrating but I can assure you, the team will do their best to help you.

Hi Paul the unit can be accessed on the roof. If you need repairs or servicing, we recommend getting in touch with a licensed air conditioning repairer/installer. We also have Seeley Service agents in South Australia and Victoria if you live in either of those states. Visit external link  to find a service agent or book in a service.

Hello Leonie. If you have a problem with the unit, our service department can be contacted on 1300 650 644. Thank you ~ Craig

Hello Craig - thank you Craig. I did ring the number, but have not been able to resolve the problem. There is plenty of water in the unit etc, but still blowing hot air. As I said - a conundrum.

Thanks Leonie. We have sent you a request can you please follow up on that. Thank you.

I am sorry - I don't understand - where is the request? Thank you.

I have found with any brand of evaporative cooler that if it is not getting water to all of the pads evenly, it will not cool properly ie : it will have dry sections of pads and the air will go through that instead of the watered pads. The air flowing into the pads will take the least path of resistance which is the same as electricity. Check to see if any of the pads have a dry section. This can happen from brand new as I did find that the installer did not "level" the unit up and it was slightly down to one corner which means the opposite corner on the "slightly" higher side, was dry. Hope that helps. RegardSS .................. Barry Cootamundra NSW

Hello Noel If you need assistance with the unit You can contact 1300 650 644 to organise a service agent in your area. Alternately you can go through our website to find a service agent external link  Thank you ~ Craig

I think 450 is enough . I have 450, 6 outlet and doing very good job. It's not using much power but i have notice our water usage increase

Thanks to feed back your opinion...Really helpful Viv

I own the largest one, but have 9 outlets. My view has always been to buy the highest capacity of air conditioner, simply because you specifically don't get air conditioning to combat temperatures below 30oC, you get it so that when the temperature soars you can sit or move around in comfort. No point in sitting sweltering to save a couple of hundred up front and save on electricity and water costs if for a several weeks you are terribly, terribly uncomfortable and can't sleep due to being too hot.

However, when the temperature drops to a comfortable level the cooler doesn't use significantly more because it's bigger, the thermostat regulates the fan and pump speed and thus the amount of power used. I guess at peak times some users may need to watch the power consumption, but I have no knowledge how they are going to do that.

Thanks for your opinion...really helpful..viv

If you mean can it be controlled, then yes it can similar to any other whole house type system. There's a small wall mounted control unit which usually sits in the middle of the house. It has an in-built thermostat and can be set manually every time you turn it on, or you can preset it to a minimum temperature for when you want the cooler to cut in, say 25oC, or thereabouts and then leave it in Auto mode, which means that you need never touch it again, except to switch it off when you start lighting fires and on again when it starts warming up at the start of the next season. There are also exhaust modes, so you are able to change the air without switching on the air conditioning. We only ever switch this mode on if we burn something on the stove or in the toaster, to clear the smoke so it doesn't trigger the alarm system and firemen in big boots don't need to come clumping in.