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Bras N Things

Bras N Things

3.6 from 127 reviews

Reviews

(66)
(12)
(12)
(9)
(28)
  • Product Quality
    3.3 (21)
  • Return Claim MadeYes (1) · No (19)
  • Sizing True to size (14) · Slightly small (3)
  • Product Appearance As advertised (88%) · Not as advertised (13%)
  • Customer Service
    3.3 (15)

Reviewer Photos & Videos

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Shar

SharSouth East Queensland, QLD

  • 3 reviews

Worst website, worst staff

published

Brought a lingerie piece through Humm, everything went through, Humm took my payment and then Bras N Things tells me there is no order for me in the system, despite me having proof on Humm and proof money was taken from my bank! Have been trying to contact them for almost 2 hours with NO HELP! BEWARE buying through Humm on the website or using the website all together!!

Customer Service
Product Quality
Return Claim MadeNo

Shocking customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Sizing Slightly small
Store LocationEastland
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YG2018

YG2018

  • 7 reviews

Poor quality bras

published

I have been using bras from bras N things for a while. Recently I started to think about changing brands. I have 3 bras with broken wires in the past a few years. I hand wash them or put in a proper wash bag with plastic frames. The wires got broken just after a few months. And also I have bras with wires sticking out, loosen straps just after a short amount of time. Oh and I have an underwear (was a complimentary gift) got broken lace after three times’ of wear. It seems they want us to keep spending money on them by providing low quality products.

Return Claim MadeNo
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Amanda

Amanda

  • 3 reviews

Great range

published

Love the same side always get a great jargon and always quick to get product...Great quilty and I the sizing is great.and range for us bigger breasted girls is cool as

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Layla

LaylaGreater Melbourne (Outer), VIC

  • Verified customer

terrible service! the manager or boss , who said “get out of my store” because they didn’t have my order. Yuck

published

She swore at me
She told me to get out of the store
When I said I would report her she said “good”
Brought $50 worth of items

Can’t believe this idiotic behaviour

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Store LocationDandenong
See all answers
1 comment
Layla
Layla

“Julie” is her name

MeganL

MeganL

  • 2 reviews

simple fix made very difficult

published

I tried to change a size on a order i only put in late last night but was told i need to cancel order and reorder everything. Time consuming! The order hadn't even been picked or packed and you couldn't help me out but you were more than happy to take my money!

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Lana

LanaSouth East Queensland, QLD

  • 3 reviews

Friendly staff, good quality bras

published

I went to the Gold Coast Robina Shopping Centre Bras N Things and the staff there were so helpful and . friendly and super sweet. They have the best quality pyjamas and bras and undies.

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationRobina Town Centre
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Caitlyn

CaitlynMetropolitan Adelaide, SA

Better quality at target or big w

published

Have brought maybe 7 bras from bras n things in the last year. I am now down to 2 as the quality is awful. I've had straps snap, wire poking through or clips at the back falling off.
I paid around the $80 mark for these bras and had to Bin most of them yet I have a bra from big w that I paid $20 for and is nearing the end of its life after 3 years.!!!

Never again

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationMultiple stores
See all answers
Mfitz

MfitzFar North Queensland, QLD

Not happy jan!

published

I have bought quite a few bras from this company but as beautiful as they are I only get about 3 weeks use in total before the bra wire pops and and stabs me mid wear. I'm currently at work and now I have to deal with this crap all day. Should have known better.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationOnline
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Amazing service from Tara in Bankstown

published

I had gone to bras n things for the first time and was absolutely surprised by the service I was given by Tara. She was sweet and helpful and made sure we got what we came for and a little extra. Tara stayed overtime to help us even when her shift had ended. If you could please show Tara this review it would be awesome. From natara, jana and alara! as we promised we would write a review.

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance As advertised
Store Locationbankstown shopping centre
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Amazing Help!!

published

I went into my local Bathurst store today to buy a new bra as the wire in mine had come out after only having it for two months, and usually the bras I get from here are great! The lady working straight away told me to bring it back in and she would organise an exchange for me! I didn’t even go in there expecting one which was awesome!! Very happy!

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Store LocationBathurst NSW 2795
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Aleen K.

Aleen K.Sydney, NSW

Terrible quality bras and poor service

published

Poor quality bras, expensive and service is poor, unhelpful and not friendly. The bankstown so called qualified fitter is not and has no idea how to fit a person to a bra that fits correct. Target bras a cheaper & better quality

Customer Service
Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Store LocationBankstown NSW 2200
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cecalnan

cecalnanSydney, NSW

Wont go back to this shop.

published

The shop at Wetherill Park was terrible. The lady was alone I was the only customer and was not offered any assistance. The delivery guy got priority over me and my mother.

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationWetherill Park
See all answers
Jo Bevan

Jo BevanMetropolitan Adelaide, SA

  • 36 reviews
  • Verified customer

Positive Shopping Experience.

published
  • +1
Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store Locationhttps://www.brasnthings.com/
See all answers
Happy Customer

Happy CustomerGreater Melbourne (Outer), VIC

  • 5 reviews

Love love love this store

published

The staff are always super helpful, friendly, humor is in a respectful way and make the experience of buying bras fun. My favourite store by far. Excellent Quality bras and excellent pricing. Definately suggest fitting in store as some bras vary in the sizing.

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationFountain Gate
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Corvida

CorvidaMelbourne

  • 7 reviews
  • Verified customer

Quick delivery

published

I ordered two beautiful bras yesterday and they arrived today. Quickest delivery ever! Great priced sale items in my size, 16D, which is hard to find of good quality and price elsewhere. First time customer but will definitely be a repeat one. Thankyou!

Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationOnline
See all answers

The most discomfort I have ever felt in a bra

published
Customer Service
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Too fat  At a size 14-16

Too fat At a size 14-16Central Highlands and Goldfields, VIC

Appalled

published

I would have assumed an outlet this big would not discriminate someone of a size 14-16 with a C cup! Apparently!!!! They don’t make bras for my size! I was not only appalled but embarrassed when trying to find something Special! This store should be ashamed of itself and the buyers need a hard slap into reality, we are not all size zero!

Product Quality
Store LocationWendouree Ballarat Victoria
C.G.

C.G.Darwin

  • 4 reviews

Nice to receive good service

published

I was very pleased with the service received by Bra’s N Things. It is great when a company has policies that really put the consumer first. I bought 3 bra’s mid last year and unfortunately the wire had popped through 2 out of the 3 bra’s by December making them unwearable, which is unfortunate and I was quite annoyed however, when I contacted Bra’s N Things they said they would replace them. I was able to go into store with the faulty bra’s and have them replaced. I couldn’t have been more pleased and this service will keep me coming back.

Mitch naughty night

Mitch naughty nightGreater Melbourne (Metropolitan), VIC

Click and collect is horrible

published

Never order online click and collect, it's not same day or even next day. Due to the orders being dispatched from the warehouse it takes 5 days. The supermarket is same day click and collect.

Product Quality
Sizing Slightly small
Product Appearance As advertised
Page 1 of 7

Questions & Answers

Beckah S.

Beckah S.asked

I recently bought 2 bras at $79 each. The girl fitted me and insisted she'd told me the right cup size, despite them being 3 cup sizes higher than I'd ever used. Now, everytime i wear them, I'm annoyed because they're clearly way too big. I can fit over a fist and a half into the cup as well... So they're not supportive at all. Do I have any right to return these, over a month or so later?

No answers
Kylee M.

Kylee M.asked

I recently had a clean out and found 2 purchases I made 2yrs ago. Items have never been worn and still have the tags attatched. I do not have the receipt but I have my bank transactions that show the purchase. Am I able to get a refund if I take it into my local store?

1 answer
Sam.
Sam.

Unfortunately not.

Mpw

Mpwasked

What does the packaging look like when delivered to New Zealand?

No answers

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