Care & Comfort
Second time buying anything from Brava and will happily do so again. Sizing is great the customer service is also great! Purchased online at about 11am and was on my door step by 8 am the following day.
The reviewer stated that an incentive was offered for this review
Personalisation to perfection!
I have been an online shopper with Brava Lingerie for a number of years. They offer a range of beautiful lingerie extending to swimwear/sports, maternity and bridal wear. All products feature an accurate detailed description. Apart from the appeal and quality of their product range, two things stand out to me above anything else. Firstly, they make it easy to do business with them in terms of web site navigation and ordering and orders typically arrives in a few days - WOW! Secondly, their customer care team are amazingly friendly, helpful and ...professional. They even package orders in crepe paper, complete with bow and a hand written personalised note. It makes you feel special. If you want beautiful lingerie products and AAA service, then you must become a Brava customer!
Care and comfort
Best bra shopping experience ever.
The store was well set out and welcoming and staff amazing. Fantastic knowledge of product range, quickly determining which bras out of a huge range would work best for me. Very patient and made what is usually a hated experience actually pleasurable! Thank you
I was absolutely amazed at how wonderful the experience was, not only how lovely the staff were, but how valued I felt coming from previous experiences of feeling SO uncomfortable and nothing fit. I was amazed to find several bras, both sports and pretty.
The staff served 2 of us at a time, we had the same assistant throughout and was never left there waiting.
One of the bras I got I wanted in another colour, and it was seamlessly ordered to be posted to my house express!
I left the store feeling quite overwhelmed with how positive my experience was!
The reviewer stated that an incentive was offered for this review
Brava is simply the best!
I sent an email to the team at Brava many years ago when I first discovered their Melbourne store, because I felt such relief and excitement about finally finding somewhere I could buy a bra that fit and made me feel good. After many years … nothing has changed!!
I visited the Brava Melbourne store last Wednesday (30/6/21), it’s one of my favourite things to do when my friend and I have a ‘city day’. I was served by Shiori and she was wonderful. Extremely helpful and patient, gave good advice and suggestions of styles and fitting and gave me ...the time I needed to make the right purchases. Again, I walked out with a spring in my step and a smile on my face … which is what keeps me coming back every time! I also love that I have a couple of brands that I know fit me well and suit my shape (Elomi and Sculptress) - I’m grateful to Brava for stocking them and making bra shopping easy. I also made an online purchase that night because my size was not available in store for my favourite go-to bra (Elomi Cate) but the online store is so easy to use and delivery was fast. THANK YOU Brava Team … I appreciate your service and love shopping with you.
What a great experience
Well, what an absolute delight. I was a little bit apprehensive. I am about 12 weeks post operation – I had breast reduction surgery.
I initially had gone to David Jones as soon as my Breast Surgeon had told me that I could wear a ‘normal’ bra. I rushed out to my local shopping centre as I was keen to get something ASAP.
However, I found the whole experience overwhelming in the busy department store. The lady was attending to at least four of us at the same time and it was all too much for me. I made my purchase and high-tailed it out of...there as quick as I could. Then, I decided to give Brava a try. I was making a trip into the city and I had seen you pop up on my facebook/instagram and really wanted a more personal experience buying a bra. The lift doors opened into your beautiful store, I immediately felt relaxed. I think they had a candle/diffuser burning. I was greeted by a lovely , smiling lady who helped me sign in with the Covid code. I was introduced to Donna and told that she would help me out. I gave her my background story and told her about my surgery. Donna listened, she was extremely helpful and made me feel very comfortable. I ended up with 3 bras and I am extremely happy with my purchases. I decided to write this review as I have never enjoyed buying a bra. I would avoid it as much as possible and would often buy my bras online. The visit to your store was such a positive experience for me and I will definitely be revisiting again in the future. Thank you for creating a safe place for those of us that are apprehensive and making buying a bra a positive experience.
Lovely service and excellent range of garments
I was delighted with the service I received from Calia. Buying a new bra is one of my least favourite experiences - at least, it has been until now. My daughter was the one who persuaded me that I should go to Brava and I'm so glad I did. It was very nice to be in an environment where I didn't feel I wasn't the ideal shape and to find someone who understood immediately what I was looking for, and was then able to produce something that was exactly right for me.
Brava the only place to shop for bras!
I've been exclusively a Brava customer in Victoria for many years now due to the non-existent range of suitable bras available for me elsewhere. I dont ever waste time at other stores just go straight to Brava.
This was however my first experience using their online services. I had a look around the website then had a webchat and once I placed my order further communication was via email.
I was very happy with the service and response time to my chats and emails. I was advised if the bra I wanted was available for dispatch and then received the...
The only place I’ll buy my bras
I visited the Sydney city store and had a sensational experience!
Ros looked after me from the minute I stepped out of the elevator. Ros was perfect in every way, knew exactly what would fit me. The timing between trying on a bra, bringing an alternative to try and check the fitting was right on cue. I didn’t feel rushed, and I really liked that I didn’t have too many decisions to make.
It’s been a number of years between visits and I’m so pleased I had the experience I had.
Firstly, I wanted to say how thrilled I was that the bra I received fitted perfectly, first time and first online order! I've been looking months / years in retail stores to find a D cup in a Size 8 – they are really hard to come by. It can be so tedious going from store to store, only to find out that they either don't stock the right size, or you have to try on a heap of different bras that just don't fit properly. To be able to order online and to know they are true to size really takes all the hassle away!
The online ordering process was s...uper easy and although two of my other items have a 21-28 day delay, I was promptly sent the item that was in stock, and the friendly team members responded to my email queries very quickly! Another touch I really loved was how the bra was wrapped in wrapping paper with a bow and a little personalised hand written note. It's the little things!
Unbelievable staff member Sasha G at Camberwell
Walked into the store for the first time in this area
was made most welcome by Sasha G
every bra I tried on was an exact fit, great eye for details
walked out feeling so good about my purchases and service
would only go to Camberwell store again
great ambience and service
loved the signs in the dressing room, from memory:
wishing the whole crew EVERY success in enabling larger woman to feel great
There's no other bra shop!
Products are great and they have such a variety, in store and online. Brava fitters are always so helpful and knowledgeable. I never leave without a bra that fits.
Brava is a brilliant retail store and living in a rural area I can call and from my records order replacements. Fabulous service that is always helpful. Thank you Brava team.
I was fitted and purchased a bra from your Sydney store and was very impressed with Sales Person Claudia G, she was very kind, polite and helpful and efficient. Claudia arranged for another bra to be sent from your store to my home address and I am happy with Australia Post delivery, very polite and efficient. Both my bras are very comfortable
Kind Regards Anna
I would just like to say a big thank you on your wonderful service!
I couldn’t get to your store and so I decided to order on line in the hope that the fit would be right.
I ordered three pretty bras: 2 Panache and 1 Freya they all fit fantastically! True sizing.
They give my bust a lift, while keeping them firmly in place!
Needless to say I will be purchasing again!
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|Mens / Womens Clothing||Womens|
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