Brava Lingerie

10/10 for the Hampton team – I had to do a complete wardrobe revamp about 18 months ago due to some very drastic weight loss, and went to easily a dozen different stores only to be told that my size (6E-6F) was too awkward to fit and that I'd most likely have to settle for "close enough" (aka: definitely not the right size) in sister adjacent sizes. I finally stumbled upon… Read more

Brava in Hampton, and not only did they have me completely kitted out within an hour, but they were ridiculously lovely about the whole process, despite how frazzled I was (anyone who has been shopping and trying on dozens upon dozens of items only to have none of them fit knows EXACTLY the kind of frazzled I'm talking about) and the wardrobe restock didn't drain my life savings.

Since then, the Hampton team- in particular Olivia- have become my go to lingerie specialists. From basics, to sports bras, to bikinis, to some slight less basic pieces, I've come to expect nothing less than perfect fits, brutal honestly in regards things that aren't as flattering as they could be (which I requested - I'm not sure if that's standard lol), and a genuinely comfortable and lovely environment to be in.

I highly recommend the Brava team, and in particular Olivia and her cohorts at the Hampton site.

Beautiful bras & exceptional customer service!!! – By way of background, I had my third child 4 months ago. I finished breastfeeding last month and despite being well aware that my body will continue to change over the coming months, I was desperate for a few new non-maternity bras…. I recently went to another bra store in Camberwell as Brava were closed. I was there for 45 minutes, during which… Read more ·  1

the helpful assistant tried unsuccessfully to find me a bra and style that would fit my post baby body. I am already feeling pretty flat about the lack of “bounce back” going on so when I left empty handed, I felt pretty rubbish for the rest of the day.

Whilst I have never shopped at Brava in Camberwell before I have driven past it on many occasions. After reading the positive google reviews I decided to visit.

Being bigger busted, I have always hated bra shopping. When I went to Brava in Camberwell, I was looked after by Annalisa. She was a delight from the moment she greeted me in the store. She made the whole experience enjoyable from start to finish. She was so knowledgeable and helpful and knew exactly what bras/styles would fit me best. She made me feel very comfortable and I was in and out of Brava in about 10 minutes and I left with two beautiful bras and a big smile on my face.

Customer service with excellence – A few days ago I was attended by one of your employees at your Burke Road, Camberwell store. Her name was Zoe. This was the first time I had entered your store and certainly will not be the last. I cannot speak highly enough about Zoe's attention to serving my needs, listening to my requirements and thoughts and then acting upon them. At the… Read more

same time, Zoe displayed confidence and knowledge in guiding me to purchase suitable bras. Nothing was too much trouble inasmuch as she even checked the clearance rack for suitably sized bras and located two (without me asking as I was not even aware of it) as well as offering several different style bras and arranging for a variety of sizes in different style bras to be ordered for me to then come back in to try on and compare fittings. Zoe was very respectful towards me enquiring if I was ready before opening the curtain. At no time did I feel rushed which, in my opinion, is an important part of customer service.

I left your store feeling very happy and even happened to give a glowing review of Zoe's service to an employee in the Meredith store a few shops from Brava. Well done Zoe! Thanks.

The absolute best – If you wear a D cup or bigger - regardless of band size - you will absolutely find something suitable for you at Brava. Their fitting service is impeccable - completely different attitude from department stores - and honestly, if you have a big bust, a properly fitted bra will make you look and feel amazing. Yes, you do have to pay top dollar, but… Read more

for something you'll be wearing most days, it's worth it. Their online shopping service is fantastic too. Friendly, respectful and understanding that bra shopping can raise emotional issues for some. Can't recommend highly enough.

Exactly what I was looking for! – I recently shopped at the Camberwell Brava store. I had an excellent experience (as always) and the bra fitter was very polite and helpful. I was fitted with a set of very comfortable bras and was very happy with my purchases! There is no other shop that I would go to! Show details ·  1

Fantasie Ottawa Skirt Brief – This product is amazing! I have been searching for the perfect bottoms to go with my tankini for over a year. I came across this website while searching and was very hesitant to order not having heard of the store before. I’m so pleased I did!! It’s fantastic quality, true to size, very comfortable & flattering. Top customer service and shipping too :-) Show details ·  1

Terrible online service – I really really wanted to support this business as I love their ethos. However, I ordered my first bra online 22 Feb and received it 27 March. The bra was too big so I requested a return and exchange.I received confirmation of my exchange item 24 April. It’s now 16 May and still no bra. Needless to say this will be my last purchase. Their online business model is highly unsatisfactory. Show details

Disappointed after years of good experiences – My first experience with Brava was many years ago in their Concord store with Donna and it was wonderful. I have shopped with them ever since. My last experience with Melissa in Sydney store was shocking. Melissa tried to persuade me that the bra with enough excess of fabric in both cups was the right size for me. There was enough fabric to hold… Read more

it comfortable between my fingers on both sides and showed through when I put my top over it. She was quite passive aggressive with her opinion that would potentially turn me off ever coming back. I have brought this up to the customer service attention only to be dismissed that Melissa is liked by customers.

I have taken down the name and size of the bra that I though was just fine with the aim to order it online, as I really did not feel comfortable buying it under Melissa’s disapproving eye, only to receive an email that the item is not available and I now have to wait 4 to 8 weeks for it to arrive. There was no warning during the online shopping process that this is the case.

I love the products, I am happy to pay the price, but I am concerned about sales attitudes of the company.

I am planning to go back but I will certainly make sure to book Donna before hand.

Was NOT blown away - could of fitted myself just as easily - trust yourself – Wasn't blown away. Women are constantly told they are wearing the wrong sized bra - there are plenty of tutorials online that guide you through this process. Ladies - particularly of a certain age - trust yourself - you can get a good bra at a reasonable price - these ones are very expensive. The sales woman tried to put me in a bra with the fat… Read more

hanging over the sides and tried to tell me all bras fit like that - ummmm no. I won't be going back. Again trust yourself.

have spent thousands of dollars at Bravo Lingerie over the years and, until recently, have generally found the staff helpful and many of the brands they stock to be of excellent quality. In fact, I purchased seven bras in the same style from one brand because they fit well and lasted for years. I wore them until they were genuinely worn out and… Read more

eventually discarded them.

My concern relates to a more recent purchase. The small metal O-ring connecting the strap to the bra snapped during normal use. While the bra had been worn, the fabric and overall garment were still serviceable. In my view, the hardware should outlast the fabric, and a failure of a metal component suggests the hardware was not robust enough for the intended lifespan of the product.

When I returned the bra, I was told that because it was “well worn” no refund or remedy would be offered. What disappointed me most was not the decision itself, but the response. As a long-term customer who has never previously returned an item, I felt my concerns were dismissed rather than considered. A more customer-focused approach would have acknowledged that a hardware failure is different from normal wear and tear.

Bravo Lingerie stocks quality products and I have had many positive experiences there, but this interaction left me feeling that customer loyalty counted for very little when a genuine product issue arose.

Great experience at Brava , Hampton . Friendly , knowledgeable and made me feel very at ease and confident that I would get great fitting bras..I purchased 3 bras and ordered another. I won’t shop anywhere else for my bras .i 100% recommend. Very grateful Show details

Went to the Carindale store and was measured and fitted for a bra. I’m a large busted women and the Brava bras are literally the best I’ve ever worn! The staff were so nice and helpful and I was so happy a month later I went back and bought 3 more! They are not cheap bras, so I think the fact I did that, speaks volumes Show details

Very high quality products – Brava Lingerie carries a fantastic range of very high quality bras. My experience shopping there was absolutely wonderful. I was properly fitted and offered a range of bras to try on. The assistant was so kind and respectful. I felt very well taken care of. Show details ·  1

Beautiful quality bras, excellent expert service – I had a wonderful visit to the Hampton store. The service and fitting was excellent and very professional. The ladies were very attentive and provided great recommendations and suggestions around each bra and fit. I noticed the store has had a redesign and it has a great new feel to the space. The very helpful and expert ladies helped me quickly,… Read more ·  1

made great recommendations and suggestions for bras for me that I was very happy with - beautiful fit, comfortable and supportive. And their expertise is wonderful because they would not have been bras I would have necessarily tried on myself. Thank you Brava and Hampton Team, wonderful service and beautiful quality bras once again :)

Fantastic Store – Last week I shopped for bras in the Camberwell store and had the best bra shopping experience of my life - I am in my mid 50s so I have had plenty of bra fittings over the years. I live in rural NSW and do not have easy access to quality bras or bra fittings. I was in Melbourne last week and had the pleasure of meeting and being fitted by… Read more ·  1

Shiori. I normally find the whole process of bra shopping an ordeal, however Shiori made me feel at ease, skilfully fitted me, gave me lots of options and I walked out with four new bras and a smile on my face. I am truly grateful for her expertise and care.

I will now wait to buy all my bras when I am in Melbourne. Thank you for creating a store which caters for those of us who do not often find shopping an easy task.

Finally the struggle is over – I’m in my late 50s and struggled all my life with finding comfortable and lovely bras to fit me. Always a negative experience trying on endless bras. One quick and positive experience at Brava Highpoint and I came away with two different bras that are comfortable, feel and look amazing! Show details ·  1

The power of kindness – I am just letting you know that Gabriella from the Highpoint Store in Maribyrnong, Victoria, fitted me today with new bras. I have not been fitted properly for a long, long time and was dreading it. Gabriella made me feel very comfortable and recognised my distress. My last attempt at fitting was at a Bras N Things and I went home crying. … Read more ·  1

Today, I was made to feel important and it seemed like I could have taken all the time I wanted/needed and would not have been hurried up. Gabriella listened to me, advised me and made it all alright. Please make sure Gabriella gets something from this; encouragement to keep doing what she is doing and helping women like me, acknowledgement of the power she handed back to me today by fitting me with some beautiful bras.

Such a positive experience shopping at Brava – I have been a long-term customer of Brava. I first visited after having my first child and felt so cared for. I could just wait in the change room and beautiful quality bras were brought in to me. The stores have always welcomed my kids too which is essential for new mums. It’s such a lovely experience getting traditional friendly and expert… Read more ·  1

service in these stores. It reminds you how much fun shopping used to be. I have tried buying less expensive lingerie and it is never as comfortable as the impeccable products at Brava. They last for years and years so are worth the money I think. I was served by Molly in the Highpoint store today and she was so so helpful and friendly. It’s that amazing customer service & quality products that keep me coming back to Brava.

Excellent customer service – I recently visited your Camberwell store in Victoria and was served by Jeyda. She provided exceptional service, and I was able to purchase 3 bras that day and later put in an online order for a fourth. She was professional but very personable and clearly knows how to fit a bra properly. I have a 6F bust so I struggle to find bras that fit… Read more ·  1

properly. Brava Lingerie has an excellent range for larger busts and Jeyda knew the stock very well. She bought a few styles for me to try on and went through the correct way to establish the best fit each time. She wasn't pushy at all and made sure that I was comfortable with my choices. I was very grateful for her time and expertise. Please pass on my thanks.

Shining example of brilliant customer service – I would like to say what an impressive experience I have had so far. I have been indecisive every step of the way and encountered nothing but patience and support. I made a very large online order that had a few twists and turns along the way. My shout out is to Genevieve (telephone/online customer service) - To say that she has been amazing is an… Read more ·  1

understatement. She has helped me navigate my multiple orders, multiple phone calls, my returns, my delays (as I'm due to be overseas), and my specific criteria. She has been sooo incredibly helpful and is a credit to your organisation. She really has made the whole experience smooth and seamless. Thank you Genevieve. In addition, I have been into a few stores and had great service there too. I have loved the beautiful collection of bras that Brava has to offer. It's been a loooong while since I've updated my underwear and I'm super excited to wear them. Well done Brava, well done!

Ooolala bras – Last week I was at the brava store in highpoint, Melbourne. The very gorgeous and amazing staff member Molly was helpful, kind and made me feel beautiful which is not easy while you're standing there in your undies and bra. Molly encouraged me to embrace my cup size and I even stepped out of my comfort zone and bought a body suit ( first one and… Read more ·  1

I'm 54 ) I will definitely be back and buy a few more bras which are such great quality, pretty, lifting and so not daggy!

Seen and Heard. The Centre of Attention – Yet again my experience at Brava was amazing. On Friday I was serviced by Shiori – as always, I felt empowered and supported in my choice of bra. Felt seen and heard. Felt the centre of attention. My annual pilgrimage to Brava has always been the best of experiences. Well done for creating and supporting such culture. Show details ·  1

Best Selection of Bras! – Last week I attended the Camberwell Brava store. Shiori was so helpful and patient with me as I tried on many different bras. She found me a perfect one to fit under my bridesmaid dress (which I brought along) as well as another dress. She was able to get me the perfect sports bra after a few questions on the type of activity I usually did. I have… Read more ·  1

since been wearing it and it's honestly the best sports bra I have ever had. I also walked away with a new T-shirt bra and a little lacey number. I was so stoked with my experience. She made me feel so comfortable and I am so happy with the choices she made for me. She really understood what I needed and listened to my concerns when it came to shape and style. As a small back large busted women I was surprised with the range that was actually in stock and available for me to walk away with! So stocked!

Very positive experience – Hi, the other day I went to your Camberwell store for the first time. I would love to provide some very positive feedback about your fantastic staff member, Shiori. She was professional but warm and put me at ease when fitting me with new bras. She did such a great job that instead of me just buying one bra as planned, I can out with 3! I would… Read more ·  1

also like to compliment you on your range. I actually managed to get 3 different styles that I have rarely been able to do.

Amazing products and service! – I just want to say a huge thank you to Zoe from your Camberwell store. She was like the fairy godmother of bra shopping! It started with 3 desperate words from me, "I need help" and ended being one of the most positive bra buying experiences I've ever had. She was professional and understanding when fitting me and her product and brand knowledge… Read more ·  1

was exceptional. My endometriosis and pcos keep my breast size and shape ever-changing and I'm so glad to have found a bra shop I can go to with quality products and such kind and knowledgeable staff.

Amazing service – Yesterday I to the Bravia store in Camberwell to by my 3rd bra in as many months. Mary has been my bra fitter for all bras I have purchased and I cannot praise her enough. She was excellent to deal with and had a great deal of knowledge. I had never had a bra fitting before and she made it a really good experience. My bras fit wonderfully and… Read more ·  1

are so comfortable. I am 68 years old and wish I had spent the money years ago to have bras this comfortable and flattering.

AHMAZING CUSTOMER SERVICE!!!!! – Hadn't visited the store for sooo long due to the long Covid Lockdowns Melbourne had. Totally forgot that making an appointment was required & I didn't make an appointment either, just walked in But what an experience it was, Katie at the Highpoint Store was absolutely ahmazing, i would highly recommend her to all my family & friends with bigger… Read more ·  1

busts!!! Took me out of my comfort bra zone & got me into bra's I wouldn't even consider to wear. After lot's of trying on & umming & aahhring i walked out with 8 bras and a light purse (hehehe).

Brava Lingerie will change your life ❤️ – I have been wishing to visit Brava Lingerie for sometime, but due to living in regional NSW and covid, it has taken me over 2 years to finally get in store. I visited for the first time on Tuesday and I can not speak highly enough of the service, selection of bras and attention I received! I was fitted by the amazing Dominique and Jess and this… Read more ·  1

experience has changed my life.

Having spent most of my adult life with a bigger bust, trying to find bras that fit, are comfortable and visually appealing has been a major struggle! Enter Brava Lingerie, Dominique and Jess! Dominique is obviously very experienced, listened to what I was wanting in a bra and provided me with an incredible selection of bras that fit my requests of comfort, support, lift and “pretty”. I can not thank Dominique or Jess enough. I now have a selection of bras that I am happy wearing and feel fantastic in ❤️

Perfect place to find your perfect fit! – I have shopped at Brava , instore and online and even via phone using the help of a very experienced customer service team. Brava stock a wide range of products and international brands to suit all shapes and with the knowledge and expertise of staff I was able to find (after much personal research) a bra that was not only flattering to my 12J bust but a perfect fit. Thank you team Brava. Show reply