Wonderful service and beautiful bras!!
I just wanted to provide some feedback on my experience in your shop on 550 Bourke St today.
I have never shopped at your store before and was extremely impressed with the service I received from Arabella who fitted me and gave me plenty of options (which all fitted perfectly!!)
The range is really beautiful too - I only ended up purchasing one bra as I’m currently losing weight due to some medication so unsure if I will lose further weight etc but I loved nearly everything I tried on.
Anyway I will certainly be back to purchase some more soon when my weight stabilises. :)
Excellent Customer service
I just wanted to send some positive feedback for Ruby who works at the Camberwell Brava Store.
I have always had incredible positive customer service from your staff but Ruby was particularly lovely, helpful and an excellent listener. She also managed to select me the right strapless bra on the first go!
Thanks so much for the environment you create in store, the knowledge and the excellent products.
Personable service with comfortable and quality products
It's so nice being able to attend a store with friendly and personable customer service, even shopping online is a great experience with their virtual fitter service. The products are so comfortable and doesn't compromise on looks for bigger sizes. I always look forward to sales and would absolutely love a store in the northern suburbs of Melbourne
- Verified customer
Brilliant service, a pleasure to shop with.
I placed an order over this past weekend, Brava's website is very easy to navigate and gives clear information on what products are in stock and when the expected delivery will be for those items. My items arrived Tuesday (inside 2 working days and I'm rural). I'd put a note on my order with a request for Express Post and that I was happy to pay extra to cover that service but it wasn't required.
Thanks Brava for offering such an amazing quick service, the website allowed me to select products in stock before I put them in the online cart. I...'d ordered from a competitor who's website showed a bigger colour range "in stock" but soon found that those stock levels were very misleading. Having broken two underwires in two bras in 10 days, my bra wardrobe was quite sad and I was a bit desperate. Three weeks post order and still no ETA on any of the three items I'd ordered from the competitor, I cancelled that order and ordered from Brava instead. I'm very glad I did and will stick with them from now on. Well done Brava, you guys are a true pleasure to shop with both in person and online.
Great product range for larger cup sizes, very knowledgeable and courteous staff.
The assistant brought everything to me in the fitting room but was totally fine if I just wanted to browse. They actually had beautiful styles in my size. This doesn’t happen often.
Love at first fit - online ordering
My order arrived just in the last half hour (here in Christchurch NZ), it is love at first fit! Thank you.
I was really nervous, as I do not normally do online ordering (at all) and usually have trouble in stores with finding a bra that fits comfortably for my size. I guessed sizing after reading all your information on your site and made the decision to go with Goddess Alice in a different size based on this info. As soon as I got home and found it on my front steps (lol) I was inside and it was straight on, with apprehension to what it woul...d be like and whether I had made a good guess. Not only is it a good fit, but it is so comfortable and kind to my sensitive skin. It is now drying on the clothes line (in shade) so I can wear tomorrow, lol. It is also half the price of what I have been purchasing, so when my funds have recovered from getting the kids back to school supplies, I will be ordering another. Thank you so much for all your website information and for being there for us more well endowed ladies.
A truly positive bra shopping experience! My new go to stop.
Staff were knowledgeable across a number of brands and super helpful getting the perfect fit for me which I usually find very hard.
The range of styles was good and anything they didn't have they were more than happy to have brought in, which only took a few days! They have really mastered that tricky art of being supportive and helpful but not at all pushy.
Thank you Brava for great service
So easy and friendly.
Visited Hampton store today for the first time. Definitely needed a new bra. Rachael was very helpful. Listened to what I wanted and brought me several options all of which were good in line with my idea of what I wanted. Made sure that the fit was right.
Very happy with the experience.
Excellent customer service
I wanted a bra that was similar to a Ewa Michalak bra I already owned. I called the store and Sarah explained to me which bras were a similar fit. She was knowledgeable and helpful and as a result I made a perfect selection. I am very happy with my purchase.
- Verified customer
Brava Lingerie - I won't shop anywhere else for my swimwear and bras now
I would give more stars if I could to Brava Lingerie - wonderful experience and superior fitting service.
My first visit to the Sydney store for an exchange on swimwear ordered online was the most positive experiences with swimwear and bra shopping. Ros assisted me with kindness, knowing I was finding it hard to be between sizes and needing her help to put on the swimwear and bras so they sat correctly.
I now have two swimsuits (1 x one piece and 1 x tankini and bottom) and they fit perfectly and my size 16 body looks amazing (if I say so my...self!) Nothing was a problem for Ros and I have now ordered bras from Melbourne to be tried on when I am next in Sydney - can't wait for it! Excellent team at Brava from the customer service for allowing me to extend my return period for my trip to Sydney right through to the team in the shop - they care, they show it and I will be taking my daughter there soon.
Perfect online shopping experience for larger cup sizes
I live in a rural area with no access to lingerie specialists who stock my bra size (20G/18H). I absolutely dread buying new bras. I still don’t enjoy it particularly but my whole experience has been dramatically improved by Brava.
- Firstly Thank you for stocking bra’s outside of the ‘normal range’. By providing this service, and bringing competition to a small market you have made buying larger size bras easier for those of us living outside of metro areas.
- Thank you for showing photos of these bras on women of all shapes and sizes. B...uy not asking us to use our imagination on how this would look on larger cup sizes and bodies you are empowering us to make better shopping decisions and also making us feel seen and acknowledged. The “Fitting Room” blog is an absolute game changer for those of us who can only shop online. I can’t begin to explain how much this has helped me - Thank you for partnering with Afterpay. It means that I can easily order multiple sizes and styles, try them on, return ones that don’t fit and then pay for the ones I keep. It allows us to “try on” without needing to miss a mortgage payment. - And finally thank you for the packaging of our orders. It makes the experience more special.
This store is amazing
My first visit to a Brava store (Camberwell) was the most positive experience and I'l never look elsewhere now for bra and swimsuit shopping. The staff were so warm, friendly, interested and helpful .... and highly knowledgeable and professional about the wide product range. The advice regarding fitting and selection was truly priceless and has literally changed my life! It is hard to find such genuinely good customer service and quality bras anywhere - and nowhere has ever compared to Brava. You have a new customer for life!
- Verified customer
Finally found the best lingerie at Brava
After years of buying bras and never feeling comfortable, Brava has changed my life. They have the best selection and all the bras I have bought fit perfectly and that’s shopping online.
Great service from a fabulous team
I had waited until I had travelled to Melbourne to visit Brava. At first I was a little nervous that there didn't appear a great amount of stock in my size but one of their fantastic staff soon came to help and provided me with a great range of options. Even though they were very busy, they were attentive, listened to the requirements and provided exactly what was needed. Can't wait to go back and have ordered online in between.
Bravo for Brava
At last ! A brand that I can ensure a great fit, fabulous customer service and online.
Easy to navigate the online store and fitting department also.
Quality products .
Will be visiting in person soon.
Perfect bra for everyday! Love it!
I have been purchasing the same bra for nearly 10 years from Brava Lingerie and to date have been completely satisfied with them. I will definitely recommend it to other buyers for an everyday, comfortable fit.
Again, very happy with the Freya active, comfortable and fits well.
Great to wear for my sporting & gym activities as well as everyday use.
Thanks to the knowledgeable salesperson, very helpful.
Easy to find the Highpoint store.
Dear Lin and Maxine.
My husband and I spent a week in Sydney having a holiday and we were staying at the Seasons Plaza hotel, around the corner from your store.
I needed new bras, so I paid a visit because we past the store each day.
I was promptly attended to by Donna , who really gave me sound professional advice about the bra I was wearing and she spent lots of time finding the correct fitting bra brand, which was just perfect for me. Donna found two German Ulla bras that were just right. Ordinarily, I would not have chosen this brand and ...I was also given advice on how to care for them too. Donna was a joy to work with and generally, the price point would have made me look the other way. I soon realised that I am worth the extra care and expense which is so important for my physical and mental wellbeing, that I bless all the money that I spent, each time I wear the bras. My Italian heritage has provided me many things but being big breasted isn't a gift that I have necessarily embrace. However, I left your store with two, comfortable and well fitting bras but most importantly, I feel very special when I wear them.
Excellent Customer Service
I visited your highpoint store yesterday & was blown away by the service I received. I was purchasing a bra & shapewear for an event & it was such a smooth process for something that would usually cause me stress. The shapewear wasn’t in stock in the colour I required so the lovely lady (didn’t catch her name) organised for it to be sent directly to my house from your Hampton store. Less than 10 minutes from leaving the store I received a call from the Hampton store to provide me with a tracking number. I was honestly blown away. Thank you so much I am so appreciate for the help & I will be a return customer
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