Breville Creatista BNE600SLQ (Salted Liqourice)

short life – After 4 years of very barely using (about just 2-3 times a week), the milk heater stopped working. As I found, this problem was very common for this machine. Not recommend. Show details

Great customer service – We purchased the Breville Nespresso Creatista Coffee machine from Harvey Norman on the 08/02/2017. We used the machine on average about 4 to 6 times a day. The machine operated faultlessly for the entire time and didn’t require any service repairs. Around two months ago, the milk wand wasn’t heating the milk properly requiring us to repeat the… Read more

milk heating process two or three times to get the desired temperature. This was no big issue as we had owned the machine for over four years and figured that the machine was wearing out. We also noticed that the plate at the front of the capsule holder wasn’t perforating the holes in the coffee capsules to extract the coffee. The water was not being pushed through the capsule but draining into the drip tray. I contacted Nespresso customer service who provided expert advice in relation to cleaning the perforated plate with a toothbrush to eliminate any built up coffee residue. We followed Nespresso advice but found that it didn’t fix the problem. I contacted Nespresso again and explained the issue we were having with the machine. Whilst I was on the phone to Nespresso, I was advised to go through the process of making a cup of coffee to trouble shoot the problem. I pressed the button for the cafe latte setting. The machine immediately cut out and tripped the fuse in the meter box and a small puff of smoke was released from the machine. I reset the fuse and repeated the process with the same result. Nespresso advised me to stop using the machine and created a service request. I was told that Nespresso would carry out a diagnostic check of the machine and contact me with the result. I was also told that as the machine was out of warranty, I may have to pay for the repairs. Nespresso didn’t charge me any upfront fees and didn’t charge me for postage. Nespresso emailed me a postage label and I packaged the machine for delivery back to Nespresso. Around three weeks later, the coffee machine was posted back to us. Nespresso had carried out a repair job on the machine and replaced pcb valves, thermocoil and brew unit. Repair Job number 269030. The machine works perfectly and is as good as new. The best bit is that Nespresso didn’t charge us for the postage or the repairs carried out on the machine. To top off the expert customer service, Nespresso threw in a free box containing 14 sample coffee capsules. Initially we considered throwing the machine out and buying a new one but are happy now that we had the machine repaired.

Perfectly steamed milk, and excellent coffee – I have had another (cheaper) Nespresso machine with a milk frother. The milk steamer is far superior. The machines is very adjustable - coffee amount, milk temperature, milk froth etc. It is easy to move between options. Although I liked the milk/coffee temperature, some that tried it thought my coffee was too cold even on the highest temperature - this depends on preference.  Show details

Takes excessive to a whole new level – At first I loved the look of this machine, the coffee tastes fine, and it’s really easy to use but the constant cleaning is way over the top, or inefficient, and it uses a lot of water in the process. We’ve tried a new wand nozzle, and Nespresso’s own descaler. We don’t live in a hard water area but this machine now wants to do a nozzle clean after every coffee. Nespresso have supplied us a basic machine but are yet to collect our Creatista.  Show details

Excellent machine for all types of coffee! – I always love the convenience of capsule machines. It produces excellent, black, coffee in no time, no mess, but if you prefer your coffee with milk, the milk quality that comes out of the frother is not so good. This machine perfectly addresses that. I can now get barista quality milk with its easy to use steaming wand, and best of all, it's… Read more

really easy to clean and maintain. Just wipe the wand with wet cloth and you're done!

My only complaint is the screen contrast. Under certain lighting it's a bit hard to see from angles, but that's a not a big deal.

Best capsule machine – I can't believe the taste of this coffee. I have stopped buying takeaway coffees and now just use this pod machine. I have used a few pod machines in the past so didn't have high hopes but I was pleasantly surprised with how good this tastes. Definitely worth the price.  Show details

Not cheap but worth it – This is the first coffee machine ever bought, and we chose to go with a capsule model to make it as easy on us as possible. We're pleasantly surprised with how easy it was to get good results out of it. However, the menu system can be difficult to use at times as the buttons and knobs aren't intuitive to use at all. And it was not cheap, as this… Read more

Nespresso machine is one of the premium models.Also, submit the capsule rebate straightaway as it expires every month.

Loving it!! No need for exxy $4 coffees anymore! – We purchased a Breville Creatista from the Good Guys just over a month ago, and we are regularly having about 10-15 coffees a week, and we are absolutely loving it!! I love the way that it is pretty much idiot proof! The LCD display lets you select exactly what type of coffee you want (i.e. Cappachino, Flat White, Long Black etc), you can choose… Read more

how strong you want the coffee, how hot you want it, and how frothy you want your milk. The milk frother is abslutely brilliant!! Get cafe style froth (really hot) every time!! Can't believe a home coffee machine could be this good!! We love it!! No more trips required to our local cafe every day!! :)