Brisbane Plumbing and Drainage

Just had Shane out as we had the stock tap for our fridge was leaking when we moved the fridge out, Shane came out very promptly and replaced the faulty stop valve. Very happy with his service. Highly recommend.

Shane and Nathan came out to have a look at our hot water system that was fitted in April last year as we had terrible water flow from the hot water taps, they found that a couple of the valves had failed but we’re just out of warranty from the manufacturer. The boys replaced the valves for us and covered the cost so there was no charge to us, so… Read more

happy with the service from Brisbane plumbing and drainage and Shane and Nathan were fantastic to deal with.

Shane and Nathan from Brisbane plumbing and drainage just installed two new water filter set up for me. They did a fantastic job. Very happy with their work. Show reply

Thank you Dion, Ronald and Andrew for helping me with a task i simply would have had no way of sorting out on my own. My water tank was starting to lean into my house. And a Special thank you to Ronald for helping me in the garden after the job was complete

Shane came out to inspect our hot water system after it stopped working. He quickly diagnosed the issue and found that the motherboard had failed. Given the age of the unit, he explained that repairing it would not be a cost-effective or reliable option. Shane took the time to thoroughly explain the problem and walked us through several… Read more

replacement options without any pressure. Thanks to his honest advice and professional knowledge, we decided to proceed with a new hot water system.

The whole experience was straightforward and stress-free. Shane was punctual, professional, and very knowledgeable. We really appreciated the clear communication and excellent service. Highly recommended!

Had a persistent bad smell coming from our bathroom and called in for an inspection. The service from Shane was excellent from start to finish. He was very thorough in investigating the issue, explained everything clearly, and took the time to walk us through the possible causes and solutions. Rather than rushing into unnecessary work, Shane… Read more

carefully assessed the situation and provided several options to address the problem, along with honest advice on the best course of action. His knowledge, professionalism, and attention to detail gave us confidence that the issue was being handled properly.

We really appreciated the clear communication and the time taken to ensure we understood everything. Highly recommend for anyone looking for a reliable and trustworthy plumber.

I was a loyal customer of theirs until today. I have been a repeat customer of theirs for some time and this means nothing to this money hungry company. We were in need of a hot water system asap and they knew this and quoted $5500 for a hot water system. At this.point I should have researched other companies, however I trusted this company after… Read more

all I was a repeat customer. I went ahead with the install and later found an ad for installed system of exact same brand model and volume for $2300 installed. They had overcharged me.$3200. To top this off they then had the nerve to add on $2700 to inspect drain and pulse some water down. We now have a hole in the ground and a hole in the pipe where they accessed. They then quoted $26000 to reline 8 segments of pipe. We aren't much. We are a family that like many are struggling with rising living costs and to then have a company take advantage of people makes me incredibly upset and annoyed..please, anyone needing a plumber, DO NOT USE this company. I'm also submitting a complaint to the ACCC so others dont get scorched.

If you need a plumber for an emergency plumbing job then your in the right place. they do charge like a wounded bull tho be prepared to empty your wallet as they make $1900.00 per hour plus parts I've just paid just under $1300 for 30 mins work to fit a $300.00 valve to the hot water system. They were very professional and called to let me know… Read more

they were over 2 Hours late and let me know the cost up front. Also note they have a standard review of 5 stars and an auto comment stating very happy with work so don't believe all the reviews on their site.

We sought a quote for a garbage grinder that just fallen off its bracket (mount) and had displaced the nearby pipe. Had [Name Removed] come around to quote who quickly told us that the entire plumbing needed to be replaced. It clearly did not need replacing only reconnecting however when we questioned this, we were told that this was absolutely… Read more

necessary. Nothing was broken. We were quoted almost $1000 for the job. We subsequently sought a second quote which came in at $250, which would be the absolute maximum charged. We consider Brisbane Plumbing and Drainage to be engaging in opportunistic price gouging. We later received a call from their service manager who advised us that our response was unacceptable even though he was quite rude himself and, as a service manager, achieved nothing. We swore at the situation however never did we swear or abuse [Name Removed]. [Name Removed] had a few words to say to us at the door as he was leaving. Will never ever use or recommend Brisbane Plumbing and Drainage as, in our opinion, are trying to take customers for a ride and undertake works that are not required and overpriced.

Just had Shane come out and clean some drains for us and also replaced the pan connector on the toilet. He did a fantastic job. Very happy with his work and service.

Shane and Ron came and unblocked our severely blocked pipe today in our bathroom. They did a great job and we were very polite and explained everything really well. Very happy with their work.