Brisbane Plumbing and Drainage

Had a water leak in a really hard spot to get to in ourour hot water cupboard, Shane, Caleb, Jared and Tom came out and managed to get into replace some of the copper pipe found another leak and repaired that while I were there they did a great job. Very happy with their work.

I was a loyal customer of theirs until today. I have been a repeat customer of theirs for some time and this means nothing to this money hungry company. We were in need of a hot water system asap and they knew this and quoted $5500 for a hot water system. At this.point I should have researched other companies, however I trusted this company after… Read more

all I was a repeat customer. I went ahead with the install and later found an ad for installed system of exact same brand model and volume for $2300 installed. They had overcharged me.$3200. To top this off they then had the nerve to add on $2700 to inspect drain and pulse some water down. We now have a hole in the ground and a hole in the pipe where they accessed. They then quoted $26000 to reline 8 segments of pipe. We aren't much. We are a family that like many are struggling with rising living costs and to then have a company take advantage of people makes me incredibly upset and annoyed..please, anyone needing a plumber, DO NOT USE this company. I'm also submitting a complaint to the ACCC so others dont get scorched.

Had Shane from Brisbane plumbing and drainage to a full service on both our toilets today. He did a fantastic job. The toilets are now like you again. Very happy with his work.

Shane and Nathan did a fantastic job with some plumbing work we had done today, they did such a neat job in a very timely manner couldn’t be happier with their work.

Shane from Brisbane plumbing and drainage came out to fix our toilet seat that had come loose. He was very polite and got the job done with no fuss in a very timely manner. So happy with his work would highly recommend him.

If you need a plumber for an emergency plumbing job then your in the right place. they do charge like a wounded bull tho be prepared to empty your wallet as they make $1900.00 per hour plus parts I've just paid just under $1300 for 30 mins work to fit a $300.00 valve to the hot water system. They were very professional and called to let me know… Read more

they were over 2 Hours late and let me know the cost up front. Also note they have a standard review of 5 stars and an auto comment stating very happy with work so don't believe all the reviews on their site.

We sought a quote for a garbage grinder that just fallen off its bracket (mount) and had displaced the nearby pipe. Had [Name Removed] come around to quote who quickly told us that the entire plumbing needed to be replaced. It clearly did not need replacing only reconnecting however when we questioned this, we were told that this was absolutely… Read more

necessary. Nothing was broken. We were quoted almost $1000 for the job. We subsequently sought a second quote which came in at $250, which would be the absolute maximum charged. We consider Brisbane Plumbing and Drainage to be engaging in opportunistic price gouging. We later received a call from their service manager who advised us that our response was unacceptable even though he was quite rude himself and, as a service manager, achieved nothing. We swore at the situation however never did we swear or abuse [Name Removed]. [Name Removed] had a few words to say to us at the door as he was leaving. Will never ever use or recommend Brisbane Plumbing and Drainage as, in our opinion, are trying to take customers for a ride and undertake works that are not required and overpriced.

TOTAL RIP OFF OF ELDERLY PENSIONER Told call-out fee out fee $99 waved if works carried out Supplied part $82 at Bunnings $60 from plumbing supply store Work took less than 1 hour NO upfront pricing given NO quote provided NO itemised or broken down bill supplied Charged invalid elderly pensioner credit card $858 SHAME SHAME SHAME Show details

Shane from Brisbane plumbing and drainage just replaced our toilet for us. He did an amazing job. Highly recommend this company and Shane to do any work you need. Show reply

Couldn’t turn our hot tap off in our shower called Brisbane plumbing and drainage on Good Friday evening. Shane came straight around and fix the tap for us. Fantastic service.

Shane from Brisbane plumbing and drainage did a service on my hot water system today. He did a wonderful job and was so pleasant to deal with super happy I called them.