Brodware

Brodware

Brodware
3.8

16 reviews

PositivevsNegative
63%13%25%

Return Claim MadeYes · No
Product Quality
4.3
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Reviews

16 reviews
Kirsty
KirstyMetropolitan Adelaide, SA5 posts
 

Fantastic product

Beautiful looking and amazing to use. Warranty service was 10/10 thank you Show details
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Emma Wilson
Emma WilsonPerth, WA
 

Worst Customer Service Imaginable

Placed a large order through a supplier was over 8 weeks late asked them to ship directly to me urgently as delay causing issues with renovation, they agreed but then shipped it to the supplier first in QLD when I’m in WA, delaying my order even more. Customer service was arrogant & unprofessional. Avoid this brand. Show details
Product Quality
Peter
PeterMetropolitan Adelaide, SA3 posts
 

Faulty tapware

We chose Brodware tapware as it's an Australian company. The tap in the bathroom has dripped from the very beginning. The internal cassette has been replaced twice. It still leaks. The waterfall showerhead leaks cold water when the hand-held shower is being used. 25% failure on taps and 100% failure on waterfall shower heads. Cannot recommend.
Sandy
Sandy4 posts
 

Nice quality and looks, but overpriced

The quality is pretty good and the range of finishes is nice. Probably a bit on the more pricy side..wouldn’t buy again as there is not a big difference. Also several of the packages had screws missing which was a pain. Show details
Product Quality
Sam
Sam5 posts
 

Excellent Product

We had our bathroom renovation done 10 months ago. We got the City Plus Brushed Copper PVD range, and the quality is outstanding. Yes, it was slightly harder for the plumber to install but you cannot compare the quality and design with other taps in the market. Show details
noura B.
noura B.2 posts
 

Rubbish

Looks good but that’s about it. After spending 20k on items!! The water flow I put in my house was the best of the best, 31mm piping with twin pumps only to find that the tap ware which is from Brodware, has a flow restriction. The pressure is absolute crap, you could piss more out. So far 3 out of my 18 items has had leaking fittings. Show details
Product Quality
Layla
LaylaSydney, NSW
 

Amazing Products and Service

Found this amazing tap ware place that had what i was looking for in months!

The quality and the finish of their products are outstanding I have purchased all my kitchen and bathrooms tap ware, they are very high quality!

Spoke to one of their Customer Service Consultant who was very knowledgeable and who guided and provided throughout.

Highly recommend Broadware for all Kitchen and Bathroom needs!! Show details

Quentin S.
Quentin S.
  Verified

Looks good but very disappointed installation kit

Purchased 3 Nano bar toilet roll holders. Looks like a high quality product but came with two 40mm 6 gauge skews with two 40mm plugs. The main bar is supported by a 30mm internal sleeve leaving only 10mm left to go into the plug.
Not adequate for the task and required a hardware trip to replace with 50mm 8 gauge. Also 2 out of the three boxes were missing the alum key. Show details
Natalie H.
Natalie H.Illawarra, NSW
 

Stunning Brushed Brass Tapware

We used Brodware tapware throughout our home and could not be happier with either the quality or after sale service. Show details
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Mark
MarkCentral Highlands and Goldfields, VIC5 posts
 

Exceptional products and customer service!

Do yourself and your home a favour with high quality, stylish tapware and fittings designed and produced to a very high standard here in Australia! We have four of the excellent Winslow series tapsets as well as a showerhead. Installed 2014 and the plumber then commented on how noticeable the quality of products is compared to cheap Chinese rubbish that is so commonly used. Just a couple of small issues 7 years later, one related to our use of tank water. All covered by warranty, quickly and without question or complication. Cannot fault this company nor its products.
Fi and Shae
Fi and ShaeSydney, NSW7 posts
  Verified

Excellent longevity and customer service

Bought their Michelangelo range 4 years ago for a well-used bathroom and every single piece still looks perfect. The one small issue I had (well out of warranty) was replaced the next day, free of charge, posted to my door and with no questions asked. Admirable after sales service! Show details
edwardare
edwardareSydney, NSW9 posts
 
Product Quality
dashiii
dashiiiGreater Melbourne (Metropolitan), VIC10 posts
 

Great products!

During our house renovation we purchased several of their products. Very happy with the quality and the range to choose from is great, covers all style choices. Worth the money and achieved the look we wanted! Show details
Kezza
KezzaGippsland, VIC8 posts
 

Outstanding!!!

This are the most beautiful period style tapware l have ever seen. I could not believe the quality of the product when it arrived. Spoke direct to Brodware for advice and they were so helpful. I absolutely love this product and Aussie owned to boot. Buy, buy, buy Aussie products people and keep companies like Brodware here. It's not just a brand, it's quality. If you can't afford it, save up or go without something else, you won't regret it.
Sara
SaraGreater Melbourne (Metropolitan), VIC
 

Great quality!

Purchased Yokato products in brushed nickel for my bathroom renovation and couldn't be happier with how it looks! Beautiful design and high quality products that will stand the test of time.

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