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Reviews

(1,457)
(95)
(17)
(14)
(50)
  • Product Quality
    4.9 (231)
  • Return Claim MadeYes (14) · No (243)
  • Shipping
    4.7 (163)
  • Customer Service
    4.7 (24)

Reviewer Photos & Videos

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JMB

JMBGreater Melbourne (Metropolitan), VIC

Fantastic product and fantastic service

published

Ordered the Scanpan 10 piece pot set online,I found it to be alot cheaper than anywhere else,. Easy to navigate website, excellent communication and very quick delivery. I will shop with this company from now on and I have recommended it to all my friends

Product Quality
Shipping
Return Claim MadeNo

Libby

LibbyBalwyn North

  • 2 reviews

Cake stand - fabulous

published

Attractive, sturdy and exactly as described in the online site. I wanted a cake stand for a variety of uses, but it needed to be completely flat, with no lip. I am delighted with this purchase.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Tracey V.

Tracey V.Greater Melbourne (Outer), VIC

  • 2 reviews

Will definitely look here first from now on

published

Kitchen Warehouse had the best price for the juicer I wanted and when I let them know I needed urgently they sent it out immediately. Could not be happy with the service and the juicer is absolutely perfect!

Product Quality
Shipping
Return Claim MadeNo
Lorraine

LorrainePeel, WA

Excellent shopping experience

published

Ordered saucepan set and cutlery set. Easy to order and pay for on line, delivery was timely and items arrived all in one piece. Would shop here again! Being able to order on line saved me time so thank you.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Excellent products & efficient delivery

published

Have ordered products online from Kitchen Warehouse a number of times and they have always been delivered within a couple of days. The quality of the products is always excellent. Great service.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Excellent Service

published

It was a very good experience shopping with Kitchen Warehouse Online Store and I was very happy with the time it took to get the products I ordered. Very happy customer. Thank you.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Ivan

IvanSydney, NSW

Great

published

Excellent service. Good variety of products, easy to buy, precise instructions and fast delivery. I already had two online shopping experiences at Kitchen Warehouse fully satisfactory and strongly recommend them.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Jenny A.

Jenny A.Sydney Surrounds, NSW

perfection

published

I have always been delighted with the service , products and postage , so quick and always reliable . I have used this online store quite a few times now and cant complain .

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Love these!

published

Really great containers that are easy to store and stack. Very easy to click open and close and love the white and clear colour of the set. Makes for a great clean look in the pantry

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Sandra W

Sandra WSoutheast, SA

This is exactly what I wanted, it's brilliant.

published

This pan works great on my induction cook top. It heats and cooks evenly. I don't have any spot that start to burn while other areas just simmer. Extremely happy with the quality. The bottom has remained flat with no warping.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Tania Poskitt

Tania PoskittSouth East Queensland, QLD

Zoom Zoom and food is chopped so much fun to use

published

This is a great machine. The bowl is a great size. The cutters come in their own box which saves those infrequently used cutter blades floating around in your cupboard. The machibe is also so quite for how powerful the machine is. Highly recommended

Product Quality
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


frypan and saucepan set

published

we looked for awhile at good quality cookware, and after many sites we found these set to be of good quality and great price, and was delivered within a few days we are very satisfied with them

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Alex

AlexSouthern and Hills, SA

Please with my item and the delivery.

published

I was very pleased with my online purchase with kitchen warehouse. It was easy to navigate through the website, make payment and the delivery time was pleasing. Kitchen Warehouse offered an excellent price for what I wanted.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Clare

ClareIllawarra, NSW

Poor after sale service

published

Postage was awesome.
Then the fun stopped there.
My products came with free trays; had to chase redemption details then to date still have received them and have followed up several times. And given run around each time.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Fast and excellent service

published

Items were delivered in two days, excellent online service. Great sales and choices. Definitely will shop again. Afterpay options allow you to have the goods whilst paying over two months.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Leanne

LeanneSydney, NSW

Friendly and Always Helpful Staff

published

I have ordered many products with Kitchen Warehouse and have never been disappointed with either the quality of their products or with the delivery. Thanks to Alannah and the team!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Emily

EmilyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great range and easy returns

published

Love Kitchen Warehouse, they have a great range in quality kitchen utensils. I was surprised at how quickly the items I ordered came! I had to return a glass container set I purchased online (only because the containers were smaller than I anticipated - my mistake for not reading the measurements!) and was able to go into the physical store to do this. It was a pleasant experience and the workers in the store were super helpful, the money deposited back into my bank account within days.

Product Quality
Shipping
Return Claim MadeYes
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Jess k

Jess kSydney, NSW

Perfect place to get your back to school needs!!

published

Great prices, high quality products that were delivered in a timely manner. I purchased a lunch box and lunch box Carry bag I was unsure if it would fit so I called customer service, they were more than hooray to assist and gave me the correct measurements so I had piece of mind before purchasing that it would fit perfectly!! very happy will definitely shop here again!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Donna

DonnaSouth East Queensland, QLD

Love the mug

published

Great service ordered the mug took 1 week too arrive ordered same mug from eBay in November still has not arrived a big thanks i got a dinner set love it too

Product Quality
Shipping
Return Claim MadeYes
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Super fast shipping, great deals on the items I wanted

published

The items were shipped quickly, and were packaged well and came undamaged. I love the products and luckily I was able to get them at an amazing price. Great service!

Product Quality
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Page 1 of 82

Questions & Answers

Belle

Belleasked

The photograph of the pan did not show correctly what I wanted and I would like to exchange the pan please

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Belle! You can send us an email to customerservice@kitchenwarehouse.com.au or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.


jane_rowlands_

jane_rowlands_asked

As yet I still haven’t received my order. Was very disappointed as it was a Xmas present for my daughter.I ordered the yoghurt and ice cream maker on 9/12 and as of today 27/12 it still hasn’t arrived.Tracking said it should arrive 30/12

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Jane.

Thank you for your feedback.

Please contact us directly on 1800 332 934, we'd be happy to discuss this further over the phone.

Kind Regards,
Kitchen Warehouse


Kristine Johnson

Kristine Johnsonasked

does Kitchen Wharehouse have any shops in Sydney preferably near Engadine

3 answers
Jo
Jo

Closest store is about an hour away in Penrith

Annie
Annie

I believe the only store in Sydney is located in Penrith. On line store was excellent to deal with

Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi Kristine,

Thank you for your enquiry. At this time we only have one store in NSW, in Penrith.

Kind Regards,
Kitchen Warehouse


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