As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
Good shopping experience
I recently purchased a Magimix food processor on line usually I go to the shops however I thought I’d give it a go. I certainly will be doing this more I found the website easy to navigate and use. Thanks Kitchenware House.
Love my new Smeg Coffee Machine
Ordered my new Smeg coffee machine from Kitchen Warehouse online and received it one week later. The service has been fantastic and i'm loving my new Coffee Machine. I will definitely be buying again from Kitchen Warehouse online - thanks Kitchen Warehouse
Ice-Cream masterclass with Ben Ungermann was informative and entertaining. Not only did we receive ice cream instruction, but he included an entire dessert and some handy general (not dessert related) cooking tips as well. We walked away with a great recipe and an experience to remember. Thank you
Broken website - refusing to fix.
On the orders page, there is a "View Order Details". This does not load on my browsers, neither in Linux nor in Windows 10.
I have reported this problem months ago, more than once, and been given conflicting answers.
Today I needed to see "View Order Details" to get some important information which I suspect may be there, and the page still does not load.
Maybe with this negative review, KitchenwareHouse will actually be motivated to fix their annoying website.
Products, delivery, and pricing are all satisfactory.
Their website however with their constant annoying pop up ads of what other people bought is distracting and annoying, so much so, that I cannot concentrate properly on what I want to buy.
As a result I have taken some of my business elsewhere.
happy wife happy life
wife was over the moon on mothers day, wanted this mixer for years but could not afford it ,but Kitchen Warehouse made this possible. very well packed, very good product and quick delievery Thank you
My first choice for kitchen shopping
Kitchen Warehouse Online Store provides an amazing range of goods to choose from, the prices are highly competitive and the delivery of items has always been incredibly quick. I have recommended Kitchen warehouse to my friends.
Great Products - Great Prices
An amazing array of products at great prices. From the time I ordered, to the quick delivery of my product, everything was seamless. A pleasure to deal with. The product was great and does exactly what the ad says.
A Pleasure to Deal With
Great Prices Excellent Service. Totally Reliable. I have used a variety of online stores and they are by far the best.The availability of stock is good and the delivery is seamless.
Great products, sales and prices
Love shopping with Kitchen Warehouse online - especially when they have sales and/or free delivery! Delivery is super fast and I've been absolutely delighted with the products I have purchased there - from food processor to vacuum sealer to knives and glasses.
Super sausage making workshop
This workshop was very informative and excellent, due to small numbers attending. The location was at the back of the shop and the presentation was not disturbed by other shoppers. Everyone could hear what was said and able to take notes. Thank you for the handout of recipes.
I haven't been to the physical store yet, but will soon go there to visit. But this online site is awesome, easy to use, great items, lots of things to do and see. Love it.
this is really good
these aluminium trays are of the right size to fit all ovens and very handy. they are very easily cleaned and have actually bought some for my kids who also found them really handy
Love Kitchen Warehouse and the ease of getting items delivered. Have wanted a pressure cooker for years so go this at the right price and a good quality cooker. Have used it once to do a rissotto and it worked a treat. Cant wait to use it for other meals.
Love everything about my new pink kettle. Looks great in my kitchen, with matching toaster. The kettle boils quickly to make a beautiful hot cup of coffee. Perfect in every way.
Excellent service as always !!
I always enjoy shopping with Kitchen Warehouse, they have excellent products at reasonable prices, they are knowledgeable, courteous and their service is always very, very good.
My latest online purchase was a Davis & Waddell Mezzaluna chopping knife for my sister's 60th birthday.
It was very well priced, came with a chopping board, arrived in plenty of time for the birthday, was well packed and my sister was delighted.
I actually have a similar knife myself but this one is much better, will be ordering one for me :)
Terrific turn around from order to delivery
Shopping online Experience was easy however the online page needs a little work with a back button to return to where one was on specific pages and adding an up arrow as after a while of continually going back n forth one could easily confuse posts dealing with any queries on the phone excellent, delivery being prompt excellent,
product arrives with zero damages in a timely manner is excellent
Beautiful Egg Cups Maxwell and Wiliams
I bought 6 beautiful Egg cups from Kitchen Warehouse the communication was excellent and the Egg cups were Eggsellent nice and bright for the Kitchen and the kids
I would buy online again
Just the right knife for the job!
My son loves his gift - a 25cm Victorinox Butchers Knife - just exactly what he needs to slice whole rumps. I am impressed with the ease of purchasing online and especially by the speedy delivery. I have made previous purchases from Kitchen Warehouse Online and all have been seamless experiences. Great service.
wrong product delivered
ordered a seal for 7 pint namco magician. The seal did not fit.
after several phone calls (they are slow to answer phone)and emailing photos etc (2 hrs of my time later) they agreed to refund. that was about 1 week ago money still not received the cash.
Annoying to get email to rate their service.
Have purchased other items online , excellent range of kitchen items and good brands.
Pricing is always good , from order to delivery is very quick .
I like checking your emails with all the discounted items so much to choose from.
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