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Kitchen Warehouse

Reviews

Review distribution

5 star
1,369
4 star
89
3 star
16
2 star
13
1 star
43

M smith

M smith

  • 3 reviews

Great price and good service

published

I ordered some Glass Lock glassware at an amazing price - something like 40% off RRP. The ordering process was quick, and the delivery arrived fairly quickly. They even called me to check that I was an authentic buyer, because my account came up flagged as potential fraud. A slight delay but I appreciate their cautiousness. The products are great, and I'll certainly go back to the site to see what other great deals they have in the future.

Product Quality
Shipping

EXCELLENT PRODUCT & SERVICE

published

Recently purchased the Bamix wet/dry processor for myself and was so impressed that I have purchased another for my daughter. This is truly a little gem to be used with the Bamix. Received very quickly after ordering online, advised online when despatched and of it's arrival. Had to pay postage but very reasonable.
Thoroughly recommend the product and company. Five stars!

Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

S.Lee

S.LeeWheatbelt, WA

Great

published

Easy experience and got what I wanted with free shipping. Didnt have to spend a silly amount to get the free shipping. Best place for all kitchen needs. Thank you

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Roz young

Roz youngGoulburn Valley, VIC

Great price ..

published

I purchased a knife set in a block the price was great the transaction on line was easy and fast and delivery was quick what more could you want it was exactly what I wanted I am very happy with my recent purchase !!!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


JoJo Wise

JoJo WiseGreater Melbourne (Outer), VIC

Excellent customer service

published

Ordered my items, closed my order, realised I forgot something and would have to pay extra shipping if ordered separately, contacted customer service who got back to me really quickly, they offered to cancel the original order so I could reorder everything I wanted with the free shipping deal, completed my new order on a Thursday afternoon and received my items Monday, all in great condition. Very happy customer. :-)

Product Quality
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Best product I have ever used in my pantry

published

I found the 0.5ml Bormioli Rocco Fido Jar to be perfect for storing tahini, pepitas, coconut and tahini. I highly recommend this product as it keeps my produce as fresh as the day I purchased it. I also love visiting the Melville store as I find the staff incredibly helpful and polite.

Store LocationMelville
2 comments
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Belinda
Belinda

I often shop there... wonderful staff

The reviewer stated that an incentive was offered for this review


this is perfect thank you so much

published

Fast delivery within 4days and excellent packaging and very nice prices in the store recommend everyone to buy thank you very much i love it thank you i will buy again soon

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Naomi

NaomiWestern Australia

  • 3 reviews

Great Range & High Quality

published

This store is my go to for anything kitchen related. They have such a great range of high quality items, from specialty knives, to kitchen gadgets, and beautiful ranges of products like dinner sets that are updated pretty regularly. I often stop in to get my cake decorating supplies here and can't help looking around to see what else grabs my eye or what is on sale. The staff are helpful and they often run interesting events/workshops in the store.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOsborne Park, WA
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Beverley

BeverleySydney

  • 2 reviews

Bormioli Rocco Fido Herm 5 litre glass jar

published

Thank you Kitchen Warehouse; I'm perfectly happy with my I gallon glass jar which is currently brewing Kombucha Tea. It arrived spotless and punctual, and is doing a great job.

October 13th 2019 Update: Bormioli Rocco Fido Jar Herm 5L

I'm perfectly happy with my 1 Gallon glass jar. It arrived absolutely spotlessly clean. It is currently brewing 5 litres of organic Kombucha Tea, and will serve me for years to come.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Jennie

JenniePerth, WA

Lodge Cast Iron Grill Pan

published

If you want perfect, evenly cooked steaks and chicken breasts, then this is the grill pan you’ve been looking for.. My only regret is that I didn’t buy one sooner!

Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


David C

David CSydney Surrounds, NSW

Excellent value and service

published

Very helpful, knowledgeable, friendly staff. Great range of products. Pleasant store layout. Very happy with the pans I bought, and the advice on selecting them. Will be back to buy a couple more sizes.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPenrith, NSW
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Pablos

PablosSydney, NSW

  • 9 reviews
  • 3 likes

Great Service

published

I purchased a Lodge 25cm seasoned skillet and am delighted with the service and the product. I use it on my BBQ and it is perfect for this as I don't need half of my cooking surface being taken up with the cast iron plate supplied with the BBQ. The skillet is easy to clean and maintain and food does not stick to it. Delivery was super fast too from Kitchen Warehouse

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

arantius

arantiusSydney Surrounds, NSW

  • 3 reviews

Great Selection, Great Quality and Great Customer Service

published

Chanced upon the grand opening of this store and was not disappointed. What an excellent selection of high quality cookware and every accessory you could think of. One very happy customer.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPenrith
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

David H.

David H.Greater Melbourne (Inner), VIC

Great gift idea.

published

Bought the Icon double sided magnetic knife holder as a gift to a chef friend and he loves it, told me to purchase one myself, exactly what i did. Thanks kitchen warehouse Preston

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Has everything for your kitchen

published

Has most, if not all, the cooking things you need in your kitchen.
I've been looking everywhere for an Angel Cake Pan, literally no one in Victoria has it except Kitchen Warehouse.
Staff is friendly, and comes by to ask if you need assistance.
Store layout is beautiful, which makes it easier to find things.
Pricing is decent, along with the sales promotions every now and then.
Most importantly, everything that I had purchased there are of very good quality!

Product Quality
Customer Service
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review

Kim

KimGreater Melbourne (Metropolitan), VIC

Better than I thought it would be

published

I waited a long time to purchase my first Chasseur Round French Oven 26cm, (Caviar) and I’ve used it many times already, the food tastes so much better, I’m not disappointed at all. Best money Ive spent on a product.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationKitchenware Moorabbin Vic
See all answers
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Wendy

WendyVictoria

Customer Service Extraordinaire

published

Online order placed, when it became apparent I had made an error. Called Customer Service and was greeted by warm, friendly staff who sorted out my error instantly. Complete satisfaction.

Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Appalling customer service

published

Appalling customer service. I placed an order on Tuesday for a Vitamix, my blender had broken and I had an important dinner party on the Saturday night. Plenty of time to receive an order. When I hadn't received the item or any updated emails I contacted them Friday morning to ensure the item was being delivered on the Friday. I was told someone had tried to contact me to verify my details - 1. I had not received any calls from them 2. if I had missed a call they did not leave a voicemail 3. they did not try to contact me via email. They just left the order hanging. When I explained all this the customer service person did not care less and said the item will be despatched today and will take 3-4 days to receive.

Return Claim MadeNo
3 comments
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Susan
Susan
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Felicity

FelicityHunter Region, NSW

The best appliance I have ever bought

published

This is the best item I have ever purchased. I have so far only used 4 functions and love it so much, I don't know how I survived before and the delivery was so quick

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Sheffy

SheffyGreater Melbourne (Inner), VIC

Gift purchase & a quick delivery

published

Fast delivery and promo email follow up regarding a discount. The purchase was a last minute gift and the recipient was happy. Will buy again in the future, it will be first stop for gifts search.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

The reviewer stated that an incentive was offered for this review


Page 1 of 77

Questions & Answers

Hilary

Hilaryasked

This is a comment regarding a Workshop I attended at your Midland Store. The workshop was 'Sour Dough '
While I appreciated the method demonstrated by the person conducting the course. The main purpose of attending sour dough making was to learn how to make your own starter which was neither demonstrated or a recipe supplied instead, the presenter had a few small jars of her home made starter which she asked for a $10/ donation. I was completely disappointed as I have enjoyed several of your cooking/baking classes last year and walked away with knowledge, skills and recipe The presenter was inaudible even after several requests to speak up. She was given a microphone and the volume was on maximum but continued to speak down to her shoes rather than speak clearly into the microphone.
For $30/ spent on the seat in this class I am very disappointed. I am a regular customer of Kitchen Warehouse and feel I wasted my money today. If you want to get in contact with me my details are listed at the Midland store in WA.
Hilary Grant

No answers

Jill

Jillasked

I have a Fagor Duo pressure cooker and require a rubber seal 27cm. Do you have replacements or could you please advise where I may be able to source one?
Thank you,
Regards
Jill Wagg

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Jill.

Thank you for your enquiry.

Unfortunately, we do not stock the replacement you require. Please contact our Customer Service Team on 1800 332 934 and we can provide you with some information.

Kind Regards,
Kitchen Warehouse


Pamela peach

Pamela peachasked

I have bought 3 handle covers for this frypan but none were the right size!! I have only returned one, the third one I bought was a lodge brand (small) and according to information was suppose to be the right size! Do you stock the correct handle cover?
I have purchased this frypan as a gift and I am keen to get the correct handle cover.
Pam Smith

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi Pamela,

Thank you for your email.

Please contact us directly on 1800 332 934, we'd be happy to discuss this further over the phone.

Kind Regards,
Kitchen Warehouse


Get an answer from our members and Kitchen Warehouse representatives

Details

Kitchen Warehouse Online Store

Kitchen Warehouse Online Store

924 reviews
Kitchen Warehouse QLD, Bundall

Kitchen Warehouse QLD, Bundall

3 reviews
Kitchen Warehouse QLD, Fortitude Valley

Kitchen Warehouse QLD, Fortitude Valley

1 review
Kitchen Warehouse QLD, North Lakes

Kitchen Warehouse QLD, North Lakes

3 reviews
Kitchen Warehouse VIC, Preston

Kitchen Warehouse VIC, Preston

10 reviews
Kitchen Warehouse VIC, Moorabbin

Kitchen Warehouse VIC, Moorabbin

1 review
Kitchen Warehouse VIC, Box Hill

Kitchen Warehouse VIC, Box Hill

1 review
Kitchen Warehouse WA, Cockburn

Kitchen Warehouse WA, Cockburn

17 reviews
Kitchen Warehouse WA, Cannington

Kitchen Warehouse WA, Cannington

18 reviews
Kitchen Warehouse WA, Joondalup

Kitchen Warehouse WA, Joondalup

20 reviews
Kitchen Warehouse WA, Malaga

Kitchen Warehouse WA, Malaga

12 reviews
Kitchen Warehouse WA, Melville

Kitchen Warehouse WA, Melville

15 reviews
Kitchen Warehouse WA, Midland

Kitchen Warehouse WA, Midland

5 reviews
Kitchen Warehouse WA, Osborne Park

Kitchen Warehouse WA, Osborne Park

19 reviews
CategoryOnline Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware ShopsPhysical Shops and Kitchenware Shops

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