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Kitchen Warehouse

Really good website

Quick delivery and really good products for good prices. I’ve ordered from this website a couple of times and I have never had any problems or disappointement. Definitely recommend it.

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Great Tea Spoons

These are cheap and very functional..! Do the job well..!!! You can also get matching, knives, forks and dessert spoons and really well priced.! Will make a good 'cheap' cutlery set..!

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Fantastic Outlet

Just love this site. Can buy absolutely everything online, stuff you didn't know you wanted or needed. Recommend it even just for something to fill in your time. You won't be disappointed.

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Very good service and nice and quick hotline response.

Impressed by their good, nice and quick service, always and only go to this website if I need to buy anything. The hotline is quickly answered and responded. Good price too.

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1 comment
Hi, A Lau. Thank you for the kind words. We’re so happy your experience went so smoothly. We’d love to continue providing great service to awesome customers like you! Kind regards, Kitchen Warehouse

Wonderful new Scanpan frypans

I ordered 6 new Scanpan SS frypans as my old pans didn't work too well on my new induction cooktop. Very quick service and delivery, price much lower than I could purchase in a local (Hobart) store. Very easy site to negotiate.

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1 comment
Hi, Vicki. Thank you for your positive review. We hope you continue to enjoy using your new fry pans! Kind Regards,  Kitchen Warehouse

Prompt delivery and excellent prices!

The online website was easy to navigate and the quality of the products and prices were excellent! I needed to have two of my orders resent due to broken glass but this problem was quickly handled with the friendly customer relations staff. I will definitely shop with Kitchen Warehouse again.

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1 comment
Hi, MaryAnne! We are glad to hear your order was received so quickly. Thank you for taking the time to leave us this review.  Kind Regards,  Kitchen Warehouse

Customer service above expectation

I was looking for a replacement of my old funky meat tenderizer. Years of searching on the internet did not yield result...until I asked Kitchen Warehouse for help. Diligently, they did the research and informed me the item is no longer available in Australia, but they gave me the contact details of the USA company storing the last few items. I have purchased the beloved meat tenderizer, tanks to the exemplary customer service of Kitchen Warehouse people. Good to see this type of dedication to customer service. Thank you guys! George

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2 comments
Hi! Thank you for the kind words! We’d love to continue providing great service to awesome customers like you. Kind regards, Kitchen WarehouseCheers, I was impressed with your outgoing help. Pity, the USA supplier was about to charge delivery for the mallet, way above the cost of the product (mallet), so I cancelled the order. Mallet US$ 25, delivery US$72. No thanks. Nevertheless, your help was appreciated. Cheers, George

Exactly what I wanted.

Easy no fuss quick service. It was actually faster than I had anticipated. Product description was accurate.As it was a knife I ordered packaging was a concern for me but it was securely packaged.

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1 comment
Hi, Paul! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer. Kind regards, Kitchen Warehouse

I will buy from Kitchen Warehouse again!

So happy with the prompt and reliable service. All of the products more than met my expectation. Very happy with this online shopping experience! I will be shopping with Kitchen Warehouse again.

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1 comment
Hi, Kymmarie. Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. Kind regards, Kitchen Warehouse

Easy Shopping and great Service.

Such a big variety of quality stuff online. As many times before, the delivery was right on time and as always well packed and our two Scan Pans arrived intact. Already looking for my next purchase

1 comment
Hi, Ingrid. Thanks for the awesome review! We work hard to meet expectations like yours and we’re glad to hear you are happy with our service. Kind regards, Kitchen Warehouse

Fantastic service

Ordered 5th March Bormioli Rocco Fido Rubber Jar Gaskets Packet of 6 received 7th March.
Fantastic service. the gaskets fitted fine will be ordering more since these are the right size for our jars

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1 comment
Hi, Peter! Thank you for your positive review, we are very glad to hear you are so pleased with the gaskets you have received!  Kind Regards,  Kitchen Warehouse

Amazing access to a wide amount of variety.

Lookinh throught the website for a pasta maker for my sister was easy search bar and done. The best part was below the pasta maker was the variety of accessories to go with it with t he same brand. Having the accessories just there available was amazing and so easy. I loved it.

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1 comment
Hi, Steph! Thank you so much for taking the time to leave this excellent review.  We really appreciate your business. Kind regards, Kitchen Warehouse

Both products are brilliant.

The Tefal frypan set is working great for us, the different sizes are perfect for doing a single poached egg or the largest one for a stirfry. We love the Avanti cups for our hot drinks, they are easy to hold, dont get hot and coffee looks so inviting.

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1 comment
Hi, Ged! Thank you for your positive review, we are very glad to hear you are so pleased with the Tefal Frypan Set and the Avanti cups that you have received!  Kind Regards,  Kitchen Warehouse

The online shopping experience was so easy and the product arrived in quick time. Very happy!

The Tefal set that I bought is so convenient and such good quality. It's easy to store, has one handle for all the pans - just brilliant! I like the fact that it has one cooking lid and one handle. The other lids are just a bonus. One can cook, serve and store in the fridge or freezer. Love the convenience!

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1 comment
Hi, Daphne! We are very happy that you are pleased with the Tefal set you have bought. Thank you for taking the time to provide us your feedback.  Kind regards, Kitchen Warehouse

Product is wonderful!

This is my third purchase from the online store and I am extremely happy with my set of 3 Scanpan saucepans. The service was amazing - ordered on a Thursday afternoon, arrived 8.30am on Monday.
Thank you
Jan

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1 comment
Hi, Jan W! We are glad to hear your order was received so quickly. Thank you for taking the time to leave us this review.  Kind Regards,  Kitchen Warehouse

Excellent Service

This is a recommendation for Kitchen Warehouse. I bought a set of kitchen scales online from them this week. They arrived today in a box marked "fragile", well packaged and surrounded in plastic airbags. Opened it up to discover that the weighing plate was badly bent and it had obviously been dropped before being packed and sent. Took a photo and sent it to them and received an email a few minutes later asking if I wanted a replacement or refund. I emailed back that I would like a replacement and requested an address to return the damaged scales. A few minutes later, they emailed to say another set of scales would arrive in a few days and to dispose of the damaged scales as I saw fit. Don't you just love it when businesses do the right thing by their customers?

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2 comments
Hi, Sherrie! We are glad that we are able to make up for the damage that happened. Thank you for taking the time to write this review. We look forward to assisting you with your future kitchenware needs.  Kind Regards,  Kitchen WarehouseReplacement arrived a few days later ... in excellent condition. Thankyou!

Easy, quick and Hassel free

Was so easy to purchase and delivery was super fast! looking forward to my next purchase. I love the various options available and the fact that they are cheaper then anywhere else

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1 comment
Hi, Elie! Thank you for sharing this review with us. We hope to have you shop with us again soon. Kind regards Kitchen Warehouse

Wonderful Staff

Shopping at the new Box Hill store is such a pleasure. I have been in 3 times since it opened. The staff are so friendly & helpful. There is lots of stick to choose from & great special. Easy parking as well.

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1 comment
Hi, Lisa! We are glad that you loved our Box Hill store. Thank you for the great feedback. Kind regards, Kitchen Warehouse

No help. I would have rated it zero stars if I could have

I have wasted the entire afternoon trying to sign up to workshops. Misleading advice was provided instore followed by IT glitches meaning I was unable to sign on online. The helpline was polite bit did not offer a course of action I felt I could follow.

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1 comment
Hi, Claire. Thank you for your the feedback. Please contact us directly on 1800 332 934, we'd be happy to discuss this further over the phone. Kind Regards, Kitchen Warehouse

My me favourite shop

I brought some items recently for myself and daughter as she is doing a baking course. I used click and collect. Blown away from the service and store. Awesome stuff and great staff.

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1 comment
HI, Danella. We are glad that you are happy with our service and products. Looking forward to assist you again! Kind regards, Kitchen Warehouse

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Questions & Answers

I have a Fagor Duo pressure cooker and require a rubber seal 27cm. Do you have replacements or could you please advise where I may be able to source one? Thank you, Regards Jill Wagg
No answers

I have bought 3 handle covers for this frypan but none were the right size!! I have only returned one, the third one I bought was a lodge brand (small) and according to information was suppose to be the right size! Do you stock the correct handle cover? I have purchased this frypan as a gift and I am keen to get the correct handle cover. Pam Smith
1 answer
Hi Pamela, Thank you for your email. Please contact us directly on 1800 332 934, we'd be happy to discuss this further over the phone. Kind Regards, Kitchen Warehouse

Do you have any microwaves (not convection) with left -hand opening door (ie. hinges on the right side of microwave?).
1 answer
Hi Wendy, Thank you for your enquiry. Unfortunately we do not stock larger kitchen appliances such as microwaves. We would recommend that you contact a retailer such as Harvey Norman or The Good Guys etc for more information. Kind Regards, Kitchen Warehouse

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