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Everten Online
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Excellent product range and service
Buying kitchenware online can be challenging, but with everteen it is not. The range is excellent with many high quality brands available.
Professional Service
I purchased an item which became faulty after a few months. After forwarding a video as proof of the fault, a refund was in my account within a day. When the item was reordered a credit for the delivery was back in my account within 30mins. So very professional and helpful. Highly recommend this company. Have bought from them many times before.
Hi Andi,
Thank you for your recent order placed with us and for taking the time to leave us a wonderful review.
We are so happy to hear our incredible team in customer service was able to sort this out for you so quickly....
- 5 reviews
- 2 likes
Amazing service! Will definitely be back!
Purchased a set of Shun Knives, Knife block and a chopping board from their webstore. What can I say, it was such a seamless transaction. Items arrived within a few days after the order was placed, very well packaged and quality items. Will definitely shop here again!
Thank you for your wonderful review and for your recent order placed with us!
We are so thrilled to hear all your products and especially your beautiful new Shun Knife Set has been well received.
We l...
Great quality and speedy shipping!
Thank you, Michelle and the team! I purchased a 12 cup pie tin and a baking tray. The product quality is excellent, and the shipping time from Sydney to Adelaide amazing!
Hi Katharine,
Thank you for your wonderful review and recent order placed with us.
We are so happy to hear and we hope you enjoy baking with your beautiful new bakeware!...
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Best customer service ever
I ordered two Pullman bread tins with lids. on arrival, one of the lids had a small indentation which made it hard to slide on and off. I sent an email to Everten about it, not expecting any action. But I had a reply from Everten within minutes, apologising for the defect lid and saying that they had sent a replacement already, which I received today.
I would give them moer stars than five if I could. Top seller.
Oh yes, the goods and delivery were first rate.
Hi Gerry,
Thank you for your recent order placed with us and for taking the time to leave us a wonderful review.
We are so happy to hear our team was able to assist you with a replacement lid so swift...
Absolutely amazing quality.5 star for me.
Thankyou so much for the fast delivery of my very well packed kitchen ware I ordered.I am very happy with the quality.I Will be back.
Hi Kylie
Thank you for your wonderful review and order placed with us.
We are so happy to hear all your beautiful new kitchenware products have been well received....
A beautiful piece of equipment
Received Pyrolux 3 piece roaster today, I only ordered it last week, great service, well packed. The roasting set is magnificent, beautiful to handle, everything I expected from Pyrolux, and Everton. Thanks.
Hi S,
Thank you for your wonderful review and your most recent order placed with us, we are so appreciative of your support! Thank you for taking the time to leave us a lovely review.
Kind regards,
The Love To Cook Team
Everten has great customer service
I have found Everten customer service to be really good. Fast shipping and environmentally friendly packaging. I had a problem with my last order with the slow cooker I purchased and Everten fixed it promptly with no fuss and great customer service reps on phone and email. I recommend Everten.
Hi KGee,
Thank you for your wonderful review and your most recent order placed with us, we are so appreciative of your support!
We are thrilled to hear we were able to sort this out quickly for you and we hope you enjoy using your slow cooker....
Fantastic Customer Service!
We purchased two beautiful knives from Everten. Unfortunately one of the knives produced some strange discolouration after first use. Janelle was quick to rectify the issue, replacing it straight away. The knife company usually sends replacements directly, but because they had a 3 week wait time, Janelle was kind enough to replace it on her end. She was nothing but kind, understanding and professional during the process. Lovely customer service like this is hard to come by these days. No issue with my new knife, and I'll definitely be shopping with Everten again!
Hi Sasha,
Thank you for taking the time to leave us a wonderful review and the special mention of Janelle our amazing customer service team member! We are thrilled to hear Janelle was about to sort th...
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- 2 reviews
- 1 like
Nothing but praise for this company
I've been buying from this company for years now. Service is spot on. If anything's not right, they will fix it immediately. Buy with confidence and rest assured that your order is in good hands.
Mia (Australia)
Hi Mia,
Thank you for your wonderful review and your most recent order placed with us, we are so appreciative of your support over the years! Thank you for taking the time to leave us a lovely review.
Kind regards,
The Love To Cook Team
Wusthof knife sharpener
I recently purchased a Wusthof knife sharpener from this company and was really happy with the service provided and the prompt turnaround from payment to delivery.
I would recommend them and I shall use them again for another product in the future.
Hi Kevin,
Thank you for your recent order placed with us and for taking the time to leave us a wonderful review! We look forward to seeing you shopping with us again soon.
Kind regards,
The Everten Love To Cook Team
- 2 reviews
Looking forward to my Staub Tomato Cocotte to arrive.
Special thanks to Janelle M. for friendly, prompt & exceptional customer service with my latest purchase.
( Staub Ceramic Tomato Cocotte 500ml ) It was hard to choose from the quirky, colorful designs available.
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The Best Knife Block
Just purchased a Gefu Depo Stainless Steel Knife Block from Everten Online. It is an extremely practical and functional design. When you have a variety kitchen knives of different of lengths and blade types it is very hard to find a block that really suits them all and doesn't take up too much room or require mounting on a wall. This knife block is truly the one that fulfils all those needs. Absolutely recommend this block - no hesitation. And Everten supplied the order quickly and efficiently, as always.
Hi Melissa,
Thank you for your recent order placed with us and for your wonderful record on your new Gefu knife block.
We are so thrilled to hear and hope to see you shopping with us again soon....
Great products & great service!
I have ordered a few times from here and the products have always been great quality. The website is easy to use and shipping is very fast. Definitely recommend.
Hi Nikki
Thank you for your wonderful review!
We are so thrilled to hear your fantastic feedback, thank you for taking the time to share this with us....
Knife block
Exactly the knife block that I wanted and could not find anywhere else. Arrived much quicker than expected. Excellent service.
Thank you for your wonderful feedback and recent order placed with us.
We hope you continue to enjoy using your beautiful new knives and to see you shopping with us again soon.
Kind regards,
The Everten Love To Cook Team
Questions & Answers
Hi. I recently bought a large bread tin with a lid. It’s a Pullman one. I am having trouble putting the lid on and also removing it. Do you have any handy hints please? I love the bread I cook in the tin, but I need my husband round to do the lid. Thanks.
Hi Cookie1,
Thank you for contacting us....
Read more I am sorry to hear that you are having issues with the lid of your Pullman loaf pan. So we can best assist you if you can kindly send through an email to enquiries@evertengroup.com.au and include just a short video showing the issue occurring along with your order number we can assess whether we can provide some troubleshooting tips or if its a manufacturing fault and its best to organise a replacement. Thank you and look forward to hearing from you. Kind regards, Natasha Everten Love To Cook TeamThank you. Now I feel silly as my husband has fiddled with it and I can now slide the top off and on with ease. Thanks for the help. I will contact you if I have anymore problems.
You are welcome and no problem at all. The USA Pan Pullman loaf pan bakes the most delicious bread so we hope you enjoy baking! If you do need any further assistance please reach out to us and we'd be happy to help.
Have a lovely day.
...
Why am I unable to trace the order for my knives I have paid for? why do you blame a virus for your slow service now? will never deal with everten again,this is my second attempt for buying goods from you and disappointed every time!
Hi Bill, thank you for contacting us. I am sorry to hear of your disappointment. So we can track your order for you please send us an email at enquiries@evertengroup.com.au with your email address/ord...
Read moreer number and we’d be happy to assist you further in tracking your parcel. Have a good Saturday afternoon. The Everten Love To Cook TeamDo you ship to Canada?
Hi Pat,
We currently only ship within Australia and New Zealand
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Hi Robert,
Read moreKind regards, The Everten Love to Cook TeamThank you for taking the time to leave us a wonderful review.
It is always so lovely to hear such feedback, thank you again and we hope to see you shopping with us again soon!...