Everten Online

Everten Online

  • Verified company
4.8

1,240 reviews · Statistics

PositivevsNegative
96% · 1,19346 · 4%
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Product Quality
4.9 (521)
Return Claim MadeYes (42) · No (510)
Shipping
4.9 (425)
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Reviews

1,240 reviews
mfisher
mfisher Greater Melbourne (Metropolitan), VIC · 21 posts
 · Verified

Sold a faulty product, got a refund, support acted a bit odd though, and not very eco friendly.

Product Quality
Shipping
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Everten Online
Everten Online · 
Kell
Kell · 2 posts
 · Verified

Perfect shopping experience

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Jan
Jan Perth, WA · 6 posts

Great product excellent service from Everten and prompt delivery of items

Weetbix
Weetbix Gippsland, VIC

Good service

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Lauren
Lauren

Order by email

Product Quality
Shipping
MJJ
MJJ
 · Verified

Assistance with faulty Scanpan pot lid

PJ
PJ newcastle · 11 posts

excellent customer service

Kayla
Kayla Sydney, NSW · 3 posts

Lost parcel

Product Quality
Shipping
Kara R
Kara R

Superb customer service and beautiful products !

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Christian
Christian

Excellent in every way

Have been shopping with Everten periodically for a number of years now and never been disappointed.
Easy online ordering, great prices and VERY speedy delivery. On the one occasion where a digital timer was faulty, the refund process was professionally and speedily handled. HIGHLY RECOMMENDED!

Alex
Alex

Best Kitchenware Store

Lawrie Sherriff
Lawrie Sherriff Greater Melbourne (Outer), VIC · 5 posts

Great product and service, but!

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Chris
Chris Greater Melbourne (Inner), VIC
 · Verified

Absolutely loving shopping at Everten

I’ve shopped here half a dozen times and can’t fault their customer service. Any enquires have been dealt with promptly and deliveries have arrived extremely quickly and as instructed.

This has quickly become my go-to destination for all kitchen gear and their prices are usually some of the cheapest going around.

Not everything is always in stock but I’ve registered for the “notify me when back in stock” emails and it’s not normally too long until I get an email in my inbox.

Very happy customer!

Sam
Sam · 3 posts

Excellent after sales service support

Jen
Jen Greater Melbourne (Inner), VIC · 4 posts

Love the product

Questions & Answers

Cookie1
Cookie1 · 

Hi. I recently bought a large bread tin with a lid. It’s a Pullman one. I am having trouble putting the lid on and also removing it. Do you have any handy hints please? I love the bread I cook in the tin, but I need my husband round to do the lid. Thanks.

Everten Online
Everten Online · 

Hi Cookie1,

Thank you for contacting us.

I am sorry to hear that you are having issues with the lid of your Pullman loaf pan. So we can best assist you if you can kindly send through an email to enquiries@evertengroup.com.au and include just a short video showing the issue occurring along with your order number we can assess whether we can provide some troubleshooting tips or if its a manufacturing fault and its best to organise a replacement.

Thank you and look forward to hearing from you.

Kind regards,
Natasha
Everten Love To Cook Team

Cookie1
Cookie1 · 

Thank you. Now I feel silly as my husband has fiddled with it and I can now slide the top off and on with ease. Thanks for the help. I will contact you if I have anymore problems.

Everten Online
Everten Online · 

You are welcome and no problem at all. The USA Pan Pullman loaf pan bakes the most delicious bread so we hope you enjoy baking! If you do need any further assistance please reach out to us and we'd be happy to help.
Have a lovely day.

Kind regards,
Natasha
Everten Love To Cook Team

Guest
bill s.
bill s. · 

Why am I unable to trace the order for my knives I have paid for? why do you blame a virus for your slow service now? will never deal with everten again,this is my second attempt for buying goods from you and disappointed every time!

Everten Online
Everten Online · 

Hi Bill, thank you for contacting us. I am sorry to hear of your disappointment. So we can track your order for you please send us an email at enquiries@evertengroup.com.au with your email address/order number and we’d be happy to assist you further in tracking your parcel. Have a good Saturday afternoon. The Everten Love To Cook Team

Guest
Pat H.
Pat H. · 

Do you ship to Canada?

Everten Online
Everten Online · 

Hi Pat,
We currently only ship within Australia and New Zealand

Guest

Get an answer from our members and Everten Online representatives

Extra Information

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