Well thought out and easy process
Goog all round policy easy to understand hopefully easy to claim if something goes wrong. Had all the inclusions that I need and none of the stuff that I would otherwise pay for and don't need
Each time and each new place you travel you get charged extra.
12months cover. Each country in that time should not be extra. The point of an annual Multitrip policy is that you're covered anywhere in the world for that 12 months.
read very carefully the fine print
I had a fall in my sisters place and bleed all over carpet . thought my personal liability would cover the $270 carpet clean. unfortunately not so "because it happened in the property of a family member, it is not covered"
they also wanted me to fly on my original return date against the treating doctors advice. the "Nurse" that questioned me about my injuries didn't even know I had 2 injured legs and had no idea of how I would get to the airport with leg brace and moon boot on a 2 hour train journey.
I certainly won't recommend their insuranc...
Great price easy to set up online value for money
Good value usually do a policy per trip but this was good value easy to set up for annual trips didn't need to lodge a claim this was the first time using this company but happy with price.
Very good value
We haven’t used this company before and I was pleasantly surprised at the good quote we received for this policy. I initially received assistance from an online staff member and it then took a short time to complete the application details on line.
We have only just got our insurance
Our flight from Lord Howe Island was cancelled, so we were charged for extra Blue Emu parking and a motel room in Sydney, but we did not claim because it was less than $200 excess.
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