Easy purchase travel insurance
First time user; Helpful staff, easy to set up, good value and coverage. Haven’t travelled yet so hopefully I’m as happy with it if I have to make a claim.
Easy to setup
This is my first time that i use budget direct for travel, i hope i dont have to claim anything on my trip
I like smooth sailing
Never travel without insurance.
Peace of Mind.
You never no when you gonna need it.
Budget Direct is simple and easy to understand its policies.
I would recommend to family and friends to have travel insurance policies.
We're going overseas nect Marc 2020 again with whloe family hooing awe could get a better deal.
It was very easy like that very much
This time was the first time
I have used you
I haven’t made any claims with an insurance company so I don’t know what you’re really like if I had to make a claim
We leave for a trip on 15 September and return on 13 October
My research showed this policy was good value for money, which proved to be correct.
I did have an unexpected illness which required medical treatment, so unfortunately did have to make a claim which was processed and finalised in less than 24 hours and paid within 3 business days.
This was the first time I have used Budget Direct for travel, and was very impressed. I would definitely recommend them and will be using them again.
The policy and price where perfect for what we needed. Quick holiday with piece of mind knowing that anything medical would be covered. Website was easy to navigate and created a quote in minutes.
Luckily we didn't need to claim the insurance. But I really appreciated to easily select the insurance online and the flexibility to update our destinations online - and to be refunded (before starting the trip).
Easy and i got your rep to amend my destination quickly. Amended policy sent straightaway
Set up and amendment was quick. Have not lodged a claim. I have used budget direct twice for travel insurance already. Easy to understand and purchase and amendment. Quick action
Great product - great price
My trip isn't until later in the year but after researching I found budget direct was good value for money, I completed my application on line and it was quick and easy, I used this company last time we travelled and even thought we did not need to claim we found them good to deal with.
I will post again after we get back from our middle east tour and let you know if there were any issues.
Much needed for our Holiday - up up and Away
Great value, well set up, easy on-line set up - my first experience with Budget Direct
My trip is not until next year, I do not anticipate any problems but will get back to you if this occurs.
We have only just got our insurance
Our flight from Lord Howe Island was cancelled, so we were charged for extra Blue Emu parking and a motel room in Sydney, but we did not claim because it was less than $200 excess.
Easy to buy - but painful when I claimed -
Easy to buy (just like Covermore and 1Cover), and we thought reasonable value for money. But unfortunately we had to make a claim - an entirely valid claim - and we were compensated . . . . eventually!
To put things in perspective, this is only our second claim in 33 years across dozens of travel policies.
The claims department made sure it used up every day of the 10 days that they give themselves to deal with each response that you provide to each request they issue for you to provide further information. They also managed to raise some confused and ambiguous questions which caused at least one unnecessary 10-day cycle. So we eventually got compensation 2 months after lodging our claim online. Oh, and don't forget to check the excess regime - one policy, but we were charged two excesses because we both had to return home due to my ill health. We won't be using Budget Direct again!
Excellent service e no worries
Excellent service. Very helpful friendly and prompt when I called to change details. I have used this insurance a number of times. Happy to recommend. Thank you for your support and helpful guidance.
Made selection easy
This was a task I wasn’t looking forward, getting travel insurance, but Budget Direct made it simple and easy to select. At the time of making this review I haven’t travelled so I’m simply going by the process of getting insurance.
Dont bother with comp insurance for peace of mind 1st time had to claim its a nightmare no peace of mind, weeks no info.
Easy to set up of course they want your money, lodging it's complicated and takes so long. No idea how many times I've used this company there's no long term benefits to staying with one they offer nothing.
bad travel insurance
i had a problem with my boarding and i had to buy another flight ticket to come back sydney .When i came back i did my claim with budget direct travel insurance but they made me wait 10 business days and rejected my claim.This is very bad insurance company you can get.....
Cheaper than others
Wanted to choose Europe as a destination but it was not an option on your site. Was unusual I thought. I registered only Greece. After the purchase, When I reviewed the confirmation, and read the terms and conditions I had to register all the countries to be visited. So I rang (after the purchase) to add other countries which were all in Europe and I had to pay an extra $63.00. I feel that it was a bit of a catch to get extra money.
Very good value very easy to do I online not a lot of questions and very simple to go and finish everything online and 15 % is very helpful thank you
Very good highly recommend will use again
Good value and very easy to setup. First time using it but definately will come back again tried a lot of others for a quote nut this was the best comparison
Wouldn’t go anywhere else.
So easy to organise insurance for myself. And personal help was available promptly when needed. I wouldn’t go anywhere else after this for my insurance needs. The products on offer are very competitive.
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