Budget Direct Travel Insurance

Yes its in the fine print but a 24 hour delay in my flight and only just being able to make a wedding with a three year old is not good enough to trigger insurance to help us. Just a waste of money

The lady on the phone of budget insurance was do helpful ,friendly and patient ,highly recommend
Will be using budget insurance definitely again and also recommending them
Excellent value and very easy to set up

Great value at a very good rate for comprehensive insurance, very prompt service as it was the first time user.
Will definitely use in future and broadcast to friends, thank you.

Hi this is the first time I've booked travel insurance with you. Very good rates and easy to understand. Made booking with you a breeze.
Luckly I didn't need to do a claim.

Goog all round policy easy to understand hopefully easy to claim if something goes wrong. Had all the inclusions that I need and none of the stuff that I would otherwise pay for and don't need

12months cover. Each country in that time should not be extra. The point of an annual Multitrip policy is that you're covered anywhere in the world for that 12 months.

If I could upload my text exchange with a friend, I would!! I had a swear word because it was so simple. This was so quick and easy and exceeded my expectations. And $400 cheaper than my other quote.

The policy represented good value and was easy to secure. Whilst no claims were necessary it was reassuring to know that we were covered in the event of an emergency

Good value and cheapest when comparing all required cover aspects. Will only be used in December. Has not yet been necessary to make any claims and hopefully none will be.

Never used before would check them out again next time I travel- seemed to fit in with my plans just right- easy to load up online and pay for the cover

I was considering getting a Budget Direct domestic insurance policy so I decided to check on what proportion of claims had satisfactory results. All insurance companies are happy to make it easy for you to pay them but some are quite reluctant to pay on claims.
So I counted the positive and negative results of travel claims recorded on Product Review by Budget Direct policy holders. 21 had positive results and 65 negative results.
Go figure your chances of a happy outcome if you have to make a claim. I am looking for another insurer.

This is the first time I've bought travel insurance through Budget Direct. Easy to purchase online. Had a medical claim which I submitted just after I returned home. It was approved in 24 hours and I had payment within 48 hours. Impressive service!

I gave them all the context of the claim. I attached all the receipts and they came back with: "Your policy does not have cover for delayed flights with 'crewing' reason".
My policy is their best one (Comprehensive). If my policy does not have, no other policy has too.

I feel like airline and travel insurance companies are aligned to say reasons that neither of them is responsible to pay.

JetStar says: use your travel insurance
Budget Direct travel insurance says: we do not cover

I feel deceived.

The offer was good value, this is the first time we have used budget, it will not be the last as we intend to do more traveling in the coming years, cruising, train trips, buses etc. As we increase in years we need to see as much as we can.

Very easy and simple to quote and buy. I was after basic cover so this was perfect for my quick family domestic holiday (there is probably more comprehensive cover but I wasn't looking for that). It was very inexpensive too and was the cheapest I found.

Seasoned traveller always use travel insurance
First time budget direct never again ... quick quote and to take my money lodged a claim very legitimate as I had to cancel my trip
Budget Direct made it so difficult so much paperwork and banal re requests took them 4 months of pfaffing around to deny my claim
Just had another holiday used ANOTHER insurer and WILL never use budget direct again
I travel with a couple of girls and we always travel 10weeks plus so us 3 and anyone else who I can tell will NOT use this company