Budget Direct Travel Insurance

I travelled to Peru last year and Budget Direct are one of the insurance companies that insure you if you are travelling in high altitude. Lucky I didn't need insurance for any altitude sickness or accident whilst on the Inca trail. On our way home, I lost my prescription glasses. I wasn't sure whether my travel insurance would cover the cost of them so I thought I'd put in a claim (first time ever on any insurance) and they were so easy to deal with and was paid (minus excess) within 2 weeks of submitting my claim. I am travelling to UK & Europe this year and I will be using these guys again. (p.s. Will you be covering the cost of cancelled flights if this Corona Virus is considered a pandemic?).

Buying the insurance was easy with online option. Competitive cost. Claim process is simple. However, I got cheated by Budget in 2 ways. I got paid $48 less, I checked conversion and yes $48 less. Then I was charged $200 access when I had no access policy by paying extra. As for flight claim, I am still waiting for the claim to be processed. I have sent numerous emails and called few times. I keep getting told, somebody would get back to me.

Disgusting, unprofessional, I was involved in a bag snatch in.the US and asked for advice , I was brushed aside , ignored and treated like I didn't exist...they were happy to take my.money but NOT HAPPY to assist when I needed it the most ... I was left high and dry ... Will never use this company again nor do I recommend.. currently dealing with the ombudsmen
DISGUSTING !!

My partner and I missed our international flight home because a connecting domestic flight was cancelled due to a mechanical breakdown. We took a taxi for 12 hours on Indian roads but still missed the flight so we booked the next available flight with the same airline and and assumed we would be covered considering we paid for the most expensive ‘Comprehensive Insurance’.

But, we were told the flight and taxi fare are not covered in their premium package. I thought that was the whole point of travel insurance.

I was overseas when my father urgently needed to go to the hospital due to serious health issues, which unfortunately resulted in his death, hours before my flight was to leave. Budget Direct refused my claim to compensate my lost flight despite having had comprehensive travel insurance.

First time ive used budget direct for travel insurance and it want be the last, easy to use and had no problem with it. I also have my car insurance with them for many years...... Thanks BD

Easy to purchase, great value for benefits provided and it looks like the best on the market. Use it for overseas travel including sky activity. Fortunately for I did not have to use it.

It doesn’t cover sickness for my son so we change flights even if we have a letter from a doctor. We are thankful that he got better and we proceeeded as planned

Reasonable and comparative pricing, however with great inclusions, very helpful customer service, clear and prompt when communicating over the phone. Super easy to set up, with email confirmation.
Felt peace of mind utilising reputable company. Have used other items, including car insurance..

Set up was very easy and value for money. This is the 2nd time I have purchased travel insurance from you but have never had to make a claim thank goodness.

I selected this insurance because it covered personal and vehicle insurance. The insurance was easy to obtain and gave us peace of mind.
We didn’t need to make any claims so I can’t comment on any experiences in claiming.

Easy set up, simply , quick response, price reasonable, price camparison with the others, cover is very good value, did not make the claims , so no experience , nothing to say about the claim, overall goods, will use again.

Price of travel insurance policy was good. Didn’t use the policy as there were no issues in the trip. For people, who don’t claim on their policy, would like to see given a discount with their next budget direct policy

First time using Budget Insurance. Hopefully won’t need to use it. Will be reviewing cars/houses ins on return from overseas so will check you out Budget. Have 4 cars and 2 houses on same property

Policy is good value
Process was quick and easy
Everything is explained in easy to understand terms
First time I have used this Insurance company
Easy to set up
Good information provided
Will use company again

Travel insurance was very easy to set up very competitive prices. Happy with the policy. First time purchasing this policy. Will no hesitation to use this company again for my travel insurance.

Good value Very easy to set up over phone thus was the first time I have used your company aaa aaa a a a axx xx s a a a