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Budget Direct Domestic Travel Insurance

Budget Direct Domestic Travel Insurance

3.6 from 14 reviews · View Statistics

Reviews

3.6

14 reviews
3
(0)
2
(0)
  • Value for Money
    3.6 (10)
  • Transparency
    3.2 (9)
  • Customer Service
    3.4 (9)
  • Claim Resolution Time
    • 1-2 weeks (1)
    • 2-4 weeks (1)
    • 3+ months (1)
  • Claim ApprovedYes (0) · No (3)
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Sammy 05

Sammy 05Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 5 likes

Disappointing

published

I was very disappointed when I tried to claim on our domestic travel insurance for a holiday that was cancelled because of the COVID-19 outbreak. Budget Direct's PDS clearly states that they would cover us in the event of an epidemic. They are not true to their word.

Value for Money
Transparency
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2 comments
Budget Direct
Budget Direct A.Budget Direct
Sammy 05
Sammy 05
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travel insurance claim (Due to bush fires) declined because I departed on my trip prior to the bush fires occurring

published
Value for Money
Transparency
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3 comments
Budget Direct
Budget Direct A.Budget Direct

Thank you for the prompt response. The specific section regarding needing to have cancelled the accommodation prior to departing home (or on policy commencement date) was not referenced to the PDS. If you could do this now that would be appreciated

Budget Direct
Budget Direct A.Budget Direct
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Taylor

TaylorSydney, NSW

  • 6 reviews
  • 4 likes

Worthless policy

published

Yes its in the fine print but a 24 hour delay in my flight and only just being able to make a wedding with a three year old is not good enough to trigger insurance to help us. Just a waste of money

Value for Money
Transparency
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3 comments
Budget Direct
Budget Direct A.Budget Direct
Taylor
Taylor

Yes an exclusion that means a 24 hour delay to a four day holiday really means your policy is worthless and should be marketed as such.

Budget Direct
Budget Direct A.Budget Direct

We appreciate your feedback around this matter.

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Mel

MelPerth, WA

Real value for money

published

The lady on the phone of budget insurance was do helpful ,friendly and patient ,highly recommend
Will be using budget insurance definitely again and also recommending them
Excellent value and very easy to set up

Value for Money
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1 comment
Budget Direct
Budget Direct A.Budget Direct

Hi Mel, thank you for sharing your experience. We are pleased that you received friendly service and you found our travel insurance excellent value, as we do aim for this.

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Lynette

LynetteSouth East Queensland, QLD

Great service

published

Hi this is the first time I've booked travel insurance with you. Very good rates and easy to understand. Made booking with you a breeze.
Luckly I didn't need to do a claim.

Value for Money
Transparency
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1 comment
Budget Direct
Budget Direct A.Budget Direct

Hi Lynette, thank you for your review. We are happy to hear that you found the price competitive and easy to understand, as this is our aim with offering Travel Insurance.

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KnowYourRights

KnowYourRightsCanberra 2600, ACT

  • 20 reviews
  • 13 likes

Avoid at all Costs - Policy has no practical real world value

published
Value for Money
Transparency
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6 comments
Budget Direct
Budget Direct A.Budget Direct
KnowYourRights
KnowYourRights
Budget Direct
Budget Direct A.Budget Direct
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Lorraine Crinall

Lorraine CrinallNorthern Region, NSW

  • 3 reviews
  • 1 like

Cheapest and covers all my needs

published

Good value and cheapest when comparing all required cover aspects. Will only be used in December. Has not yet been necessary to make any claims and hopefully none will be.

Incentivised ReviewNo
DestinationAustralia
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1 comment
Budget Direct
Budget Direct A.Budget Direct

Hi Lorraine, thank you for taking the time to write this review. We are pleased to hear that Budget Direct travel insurance was competitive in price and suitable to your needs. Wishing you happy and safe travels in December!

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Best on offer

published

The offer was good value, this is the first time we have used budget, it will not be the last as we intend to do more traveling in the coming years, cruising, train trips, buses etc. As we increase in years we need to see as much as we can.

Value for Money
Transparency
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1 comment
Budget Direct
Budget D.Budget Direct

Hi Alan, thank you for taking the time to provide your feedback. We are glad to hear you found the travel insurance good value for money to protect you on your trip and look forward to continuing to be of service for your travel insurance needs.

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lindsmorris

lindsmorrisGreater Melbourne (Outer), VIC

  • 3 reviews

Great for basic domestic travel insurance

published

Very easy and simple to quote and buy. I was after basic cover so this was perfect for my quick family domestic holiday (there is probably more comprehensive cover but I wasn't looking for that). It was very inexpensive too and was the cheapest I found.

Value for Money
Incentivised ReviewNo
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1 comment
Budget Direct
Budget D.Budget Direct

Hi lindsmorris thank you for sharing your experience. We are happy to hear that we were able to provide you with the cover and peace of mind for your family holiday.

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Sharyn Minehan

Sharyn MinehanSouth East Queensland, QLD

Very simpe,to the point,forms to fill out..and C H E A P.H

published

Simple,to the point easy forms to fill out.and C H E A P especially as we are in our seventies and some companies are way over the top.with costing.this is the second time ive used,and wont be the last.

Incentivised ReviewNo
DestinationAustralia
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1 comment
Budget Direct
Budget D.Budget Direct
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Debbie

DebbieCentral Queensland, QLD

Easy peasy

published

First time I used this travel insurance and was very impressed with the easyness of it ver straight forward and easy to understand. Good value for money I havent lodged a claim

Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Budget Direct
Budget D.Budget Direct

Good Morning Debbie, thank you for providing your feedback. It is great to hear that you found the process straight forward and easy to understand, as this is our aim. We appreciate you choosing Budget Direct to protect you on your travels.

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Cathy

CathySouth East Queensland, QLD

Peace of mind Travel

published

Good Value and easy to do online , and have used Budget before and will continue to use Budget for my Travel Insurance. Follow up email could be more prompt .i have no need to claim

Value for Money
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1 comment
Budget Direct
Budget D.Budget Direct
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Wendy W.

Wendy W.South East Queensland, QLD

Quick trip. Easy to book.

published

Excellent value. Easy to set up. Complete domestic insurance covering all areas.Confident to travel with this knowledge. Highly recommend this policy to anyone travelling. Gave us complete ease of mind

Value for Money
Transparency
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1 comment
Budget Direct
Budget D.Budget Direct
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Came in handy on recent trip.

published

Have used Budget Direct many times for domestic travel. Great value, quick and easy to buy. Made a claim because of flight cancellation and claim settled within 10 days.
Thanks BD.

Insurance claim madeYes
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Questions & Answers

Sorry, there are no questions about Budget Direct Domestic Travel Insurance but you can read 24 questions about Budget Direct Travel Insurance.

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Budget Direct Domestic Travel Insurance

Details

Compare all 5 Budget Direct Travel Insurance
CategoryTravel Insurance
Other Insurance Types Offered Car and Home and Contents
UnderwriterAuto & General Insurance
Maximum Age Covered 100 years old
Medical Coverage
Overseas Emergency Assistance Not Covered
Accidental Death$15,000
Emergency DentalNot Included
Pregnancy (max weeks) Not Included
Resumption of Journey Not Included
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesNot Covered
Loss of IncomeNot Included
Permanent Disability$15,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $250
Credit Card FraudNot Included
Travel Documents / Passport Not Included
Maximum Single Item Limit $2,000 (Laptops or Cameras)
Luggage & Personal Effects $5,000
Ancillary
Personal Liability $1,500,000
Rental Vehicle Excess $4,000
Motorbike / Moped Coverage Included for any size
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseIncluded
Adventure Included
Snow / SkiOptional Extra
Compare all 5 Budget Direct Travel Insurance

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