Budget Direct Domestic Travel Insurance
Part of Budget Direct Travel Insurance  3.4 (477)

Budget Direct Domestic Travel Insurance

 Verifiedbudgetdirect.com.au
Budget Direct Domestic Travel Insurance
3.6

14 reviews

PositivevsNegative
71% · 104 · 29%

Claim Resolution Time
  • 1-2 weeks (1)
  • 2-4 weeks (1)
  • 3+ months (1)
Claim ApprovedYes (0) · No (3)
Value for Money
3.6 (10)
Transparency
3.2 (9)
Customer Service
3.4 (9)

Reviews

14 reviews
Sammy 05
Sammy 05Greater Melbourne (Metropolitan), VIC11 posts
  Verified Domestic

Disappointing

I was very disappointed when I tried to claim on our domestic travel insurance for a holiday that was cancelled because of the COVID-19 outbreak. Budget Direct's PDS clearly states that they would cover us in the event of an epidemic. They are not true to their word. Show details
Value for Money
Transparency
Customer Service
Budget Direct
Budget Direct   DM   
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Frequent Traveler
Frequent TravelerSydney, NSW3 posts
  Domestic
Budget Direct
Budget Direct   DM   
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Taylor
TaylorSydney, NSW11 posts
  Domestic

Worthless policy

Yes its in the fine print but a 24 hour delay in my flight and only just being able to make a wedding with a three year old is not good enough to trigger insurance to help us. Just a waste of money Show details
Value for Money
Transparency
Customer Service
Budget Direct
Budget Direct   DM   
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Mel
MelPerth, WA
  Domestic

Real value for money

The lady on the phone of budget insurance was do helpful ,friendly and patient ,highly recommend
Will be using budget insurance definitely again and also recommending them
Excellent value and very easy to set up Show details ·  1
Lynette
LynetteSouth East Queensland, QLD
  Domestic

Great service

Hi this is the first time I've booked travel insurance with you. Very good rates and easy to understand. Made booking with you a breeze.
Luckly I didn't need to do a claim. Show details ·  1
KnowYourRights
KnowYourRightsCanberra 2600, ACT47 posts
  Domestic
Budget Direct
Budget Direct   DM   
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Lorraine Crinall
Lorraine CrinallNorthern Region, NSW3 posts
  Domestic

Cheapest and covers all my needs

Good value and cheapest when comparing all required cover aspects. Will only be used in December. Has not yet been necessary to make any claims and hopefully none will be. Show details ·  1
Alan crome
Alan cromeMurray Region, NSW
  Domestic

Best on offer

The offer was good value, this is the first time we have used budget, it will not be the last as we intend to do more traveling in the coming years, cruising, train trips, buses etc. As we increase in years we need to see as much as we can. Show details ·  1
lindsmorris
lindsmorrisGreater Melbourne (Outer), VIC3 posts
  Domestic

Great for basic domestic travel insurance

Very easy and simple to quote and buy. I was after basic cover so this was perfect for my quick family domestic holiday (there is probably more comprehensive cover but I wasn't looking for that). It was very inexpensive too and was the cheapest I found. Show details ·  1
Value for Money
Sharyn Minehan
Sharyn MinehanSouth East Queensland, QLD
  Domestic

Very simpe,to the point,forms to fill out..and C H E A P.H

Simple,to the point easy forms to fill out.and C H E A P especially as we are in our seventies and some companies are way over the top.with costing.this is the second time ive used,and wont be the last. Show details ·  1
Debbie
DebbieCentral Queensland, QLD
  Domestic

Easy peasy

First time I used this travel insurance and was very impressed with the easyness of it ver straight forward and easy to understand. Good value for money I havent lodged a claim Show details ·  1
Cathy
CathySouth East Queensland, QLD
  Domestic

Peace of mind Travel

Good Value and easy to do online , and have used Budget before and will continue to use Budget for my Travel Insurance. Follow up email could be more prompt .i have no need to claim Show details ·  1
Value for Money
Transparency
Customer Service
Wendy W.
Wendy W.South East Queensland, QLD
  Domestic

Quick trip. Easy to book

Excellent value. Easy to set up. Complete domestic insurance covering all areas.Confident to travel with this knowledge. Highly recommend this policy to anyone travelling. Gave us complete ease of mind Show details ·  1
Smack
Smack
  Domestic

Came in handy on recent trip

Have used Budget Direct many times for domestic travel. Great value, quick and easy to buy. Made a claim because of flight cancellation and claim settled within 10 days.

Thanks BD.

 Show details

Questions & Answers

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Details

Compare all Budget Direct Travel Insurance listings
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
Other Insurance Types Offered Car and Home and ContentsCar and Home and ContentsCar and Home and ContentsCar and Home and Contents
UnderwriterAuto & General InsuranceAuto & General InsuranceAuto & General InsuranceAuto & General Insurance
Maximum Age Covered 100 years old100 years old74 years old74 years old
Medical Coverage
Overseas Emergency Assistance Not CoveredUnlimitedUnlimitedUnlimited
Accidental Death$15,000$20,000$20,000Not Included
Emergency DentalNot IncludedUnlimitedUnlimitedUnlimited
Pregnancy (max weeks) Not IncludedNot IncludedNot IncludedNot Included
Resumption of Journey Not Included$3,000$3,000Not Included
Hospital Cash AllowanceNot Included$75 per day, up to $2,500$75 per day, up to $2,500Not Included
Overseas Emergency Medical & Hospital ExpensesNot CoveredUnlimitedUnlimitedUnlimited
Loss of IncomeNot Included$10,400$10,400Not Included
Permanent Disability$15,000$40,000$40,000Not Included
Luggage & Personal Effects
Theft of Cash $250$400$400Not Included
Delayed Luggage $250$600$600Not Included
Credit Card FraudNot Included$5,000 as part of Travel Documents cover$5,000 as part of Travel Documents coverNot Included
Travel Documents / Passport Not Included$5,000$5,000Not Included
Maximum Single Item Limit $2,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$500 (Any Items)
Luggage & Personal Effects $5,000$7,500$7,500$2,500
Ancillary
Personal Liability $1,500,000$5,000,000$5,000,000$1,000,000
Rental Vehicle Excess $4,000$6,000$6,000Not Included
Motorbike / Moped Coverage Included for any sizeIncluded for any sizeIncluded for any sizeIncluded for any size
Domestic Pet Care Not Included$500$500Not Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseIncludedIncludedIncludedIncluded
Adventure IncludedIncludedIncludedIncluded
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
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