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Budget Direct Essential Travel Insurance

Budget Direct Essential Travel Insurance

3.0 from 4 reviews

Reviews

(0)
(2)
(1)
(0)
(1)
  • Value for Money
    4.0 (1)
  • Customer Service
    4.0 (1)
Raj

RajGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Price of policy was good

published

Price of travel insurance policy was good. Didn’t use the policy as there were no issues in the trip. For people, who don’t claim on their policy, would like to see given a discount with their next budget direct policy

Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeNo
Insurance Cover ForAdult and Child
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1 comment
Budget Direct
Budget Direct A.Budget Direct

Hi Raj, thank you for providing your feedback. We are pleased to hear that the travel insurance was suitable for your travel needs and we will take on your feedback around discounts.

  • Verified customer

Travel insurance for family

published

First time we have used Budget Direct. We did so because they offered very competitive rates and the cover we required

Insurance claim madeNo
  • Verified customer

Good value insurance but not tested by claim

published

The Budget website was very easy to use and the insurance was cheaper than TID which is now getting a little expensive. Like all insurance it feels like a total waste of money because i am very unlikely to use it. There is no problem until you have to claim and that is when you find out if they try to wriggle out of paying. I cannot comment on Budget because i have never claimed.

Insurance claim madeNo
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  • Verified customer

Good at excuse and misconduct

published

rude staff always misconduct you in different part of insurance policy.Like Adrienne's review on 25 Aug said 'Insurance promised so much but only delivered rude and insulting staff.'100% agreed. I am wondering how come this disgusting company can be survived in the market.

Insurance claim madeYes
1 comment
Budget Direct
Budget D.Budget Direct

Hi Van, I'm sorry to hear you were not happy with the level of service you received. I'd like to escalate your concerns, could you please email your contact details to hello@budgetdirect.com.au so I can follow up on your feedback? Alysse

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