Extremely disappointed with this pram as we have had to replace the chasis after it got stuck, and now the wheel flew off in motion. I cannot find a rear wheel replacement making the pram completely useless. Our child is two and we hoped to use this for a few more years. Would not recommend given the price tag!
Purchased for $1,799.
Can’t adjust straps and Bugaboo won’t resolve – This is my second fox 5. I originally loved it, but this time around, the harness is almost impossible to move. Bugaboo are trying to say it me and not an issue with the pram. I’ve owned so many bugaboos over the years, I cannot count. I have never had issues adjusting the harness and know the prams inside out. I even sent a video of me adjusting a harness on one of their display models with no issues. They are still saying it’s me which is ridiculous. Our little girl gets out of her straps all the time because it’s impossible to adjust when she is in there, which is a safety issue. It’s absolutely appalling customer service and to blame the customer and basically call them a liar in a round about way.
I’ve owned so many bugaboos and loved the brand. I’ve also recommended them to hundreds of people over the years. This will be my last bugaboo.
Purchased in for $1,469.
Perfect pram- design, features and a little lux – Easy to put together- YouTube videos are a good help. classic colours and you mix and match pieces. Slow handing and one-hand pack down. Sturdy but not bulky. Love the bassinet for the newborn and toddler skateboard seat.
Purchased in at Bugaboo for $1,500.
Love this pram!! – This is the pram that has all I needs, I love the ease and style of this pram. I can attach my car set to the frame which is handy when ducking into the shops and my little one is asleep. The only thing is you will need some room in the boot of the car for this one.
Purchased in .
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Thank you! Always thrilled to hear a positive consumer experience.