Bunnings Warehouse

20/02/2020 not happy today @ bunnings Modbury, I wanted to buy a coin type battery and asked from the front desk to help me at 11.00am she refused and said no one here to help and help yourself and battery number is clearly visible. fortunately a customer helped me.

Just want to give a thumbs-up to a young staff member @ the Minchinbury store.
At approx 19:30 17/02/20 he saw me struggling (I'm old) to load 150kg of pool salt and a large box of shelves (40kg) into the back of the wagon.
He came out to the parking lot and loaded the car for me. Unfortunately I didn't get his name.

Asked where something was and this lady was the rudest person ever .. felt like I was bothering here. Really don't like this monopoly Bunnings has in the hardware sector. Can't wait for a competitor to enter the fray!

Awesome arrange of tools amd garden section you coild build your own home really if you think of it and the kids love it so much especially with their dad

A wonderland of tools,supplies, plants and more! Everything you could ever want for your home or garden. Staff are usually helpful and sometimes have handy tips about whatever you are buying, which is a big help

Great service from the Villawood store specially Sam at the special orders counter. Left her counter to help me with paint advice. As the man behind the paint counter was serving another customer. Well done to her. Store is looking great now since the rebuild. Great store and even has a cafe now.

Was given a 82v victa electric chainsaw. Cost 499 on 12 december for a new property i brought. Opened it 2 days ago and the battery does not work. Attempted to return it with orginal packing and reciept but they refused to exchange it and it was up to me chase the warrantly. Obvious they have not read acccc rules. This chainsaw was never used, orginally packaging and had reciept Apparently bunnings dont endorse victa products only ryobi. I will no longer shop at bunnings. At least mitre 10 gives good service.

After no contact about time frame on kitchen lisa brain and troy were very helpful once they got involved they have also helped with missing cupboards both work nth geelong

I ordered a few Birdies raised garden bed products from Special Orders Desk at Bunnings Nunawading. The products were supplied a week later. I brought them home then assembled, and then I realised these products were not even near the ones I actually ordered. The dimensions were quite different then those displayed on the Bunnings webpage. I went to the store complaining about that. I was told they would get in touch with the supplier and clarify the situation. Two weeks later, a dead silence, Bunnings waiting for the problem to go away by itself. Great, gentleman, keep up a god work!

We do like to express our supper appreciation for the people of bunnings underwood - bath & kitchen ( or plumber?) section team . We had problems for installing the toilet set we bought yesterday, and the guy named Jace gave us great help ! He is helpful, understandable and really kind ! Bunnngs really have the great people in their team , He sort of saved us from without toilet ! We really would like express our appreciation - thank you very very much !

where do I start?-1.screws that are pig iron/heads "chew".2.masonry drill bits that blunt after one use.3.wood warped and dry.4.Drill bits that dull after one action.5.Broom handles that are so flimsy,they bend.Quality of general tools and nails/screws/saws that blunt after a few uses.Hedge cutters that blunt...I could go on. All made in China and rubbish.There was a time when you could re-use steel screws etc......not any more.The quality of stuff made in China is appalling .Bunnings is full of stuff manufactured in China.AVOID.

The main trouble with Bunnings is that it’s so leviathan, so gargantuan, that it seems to dislike customers in general. It tries to repel customers:

{1} It shelves some things in the most unlikely places, and when a customer chummily suggests a reassignment of an item the customer is greeted by laughter; {2} “service” is hard to find when a customer is wandering the aisles; {3} the staff tend to look unhappy and preoccupied; {4} during my most recent visit I could find only one staff-operated checkout, so after ten minutes of waiting in the queue there I was obliged to make my first visit to one of the occult “self-serve” checkouts.

Never again.

Mitre 10 from now onwards, unless I have an emergency.

Over the last couple of months I have had to return an increasing number of items due to poor quality control. Especially in tools and garden equipment. In future I will take my business to a more reputable business.

No price match offered although I gave them proof of the price from another company. They gave me all the excuses why they couldn't do it. I am very sorry and Extremely disappointed.