Reviewer Photos & Videos
Estilo range - bathroom vanities
March 2020. I purchased 2 vanity units 900 & 750mm from the Estilo Range - Ceramic tops. I was told a little more expensive but better quality. So I went for quality. Unfortunately the ceramic top and the carcass is askew on both units! The plumber has spent considerable time trying to fix/level the issue to make it a functioning vanity! He’s reported that he can’t get vanity top level and the taps leak. Now it will cost me more $$ while the plumber tries a work around. And Plumbers aren’t cheap.
Not impressed with these ‘quality’ units. I w...
Why are people bashing Bunnings?
Looks like people are really bored if all they gave to do is bash Bunnings. Almost all of the bad press here relates to individual employees. Sure they can give them training, but people will be people, and lets face it, Australians are inherently rude and belligerent - its in our DNA! Name one other store that will still give a return to customers who, for example, abuse a product until it breaks, or just use something for a one off job then take it back and lie about the circumstances. Get over it people!
Montgomery 1800 Floating shelf
Metal wall bracket that inserts into the timber was twisted and the 3 posts way out of alignment I had to clamp it on a solid bench and lever the metal until plate was untwisted and the posts in align, even then when refitted back into the shelf the alignment was out 4 mm from end to end and no way of fixing it due to the hole inserts not being spot on, hence the bracket had to be fitted offset ( not horizontal / level to make the shelf level when it was fitted the white painted finish on the timber is a very poor finish and easily scuffed. If ...there were more opposition open I’d have got another better one and the fact that I’m a tradey I could fix it all, all except the panel finish that will probably end up getting painted later a thing that should’ve been right first time. Disappointing really will never fit one for a client that long unless it was right when taken from the box. Alan W took plenty of photos and videos but can’t add to this
Rude mongrels hide behind there job
Rude mongrels hide behind there job when accusing someone of being a thief, I have spent hundreds of dollars at the store and always show my bag and am not a thief yet some scumbag security guard takes a dislike to you and next thing I'm being called a thief and being told to leave the store For no reason. A couple of the ladies who work there are nice and but in general not a good store.
Bunnings Have Stolen My Last $300 from my account
Went online spent last of my money to try and keep my business going and do one last job.
I want to avoid COVID-19 as my wife is high risk and dont want to go into a store.
The website froze.
Still took money from my account.
Tried to log in and my account was activated and there is no record of me or my transaction.
I have no money now and cant do my last job before shutdown.
What do i do now??
Why would a company like bunnings in a rush for online sales ruin my business.
Rude customer service at bunnings Harrisdale
I am at my wits end with this store.
The staff members treat their customers like crap!
Every time we go here we receive either rude service or no service.
You are meant to make your customers feel valued and welcome to your store.
Not at Bunnings Harrisdale.
DONT respond back to that twit Michael comment below.
Bunnings don’t respond to that below comment you guys are doing terrific job. If that piece of crap thinks he doesn’t like the one in one out rule simple stay at home. Like the government has told you. I would like to know what that knob bought that was essential from Bunnings maybe a brain. He better of bought a hot water system or electrical stock. Bunnings I know this is a hard time for you guys keep your head up don’t worry about these negative twits. Very happy with this company I can’t wait when it’s safe to spend all my cash with you guys. Negative customers remember you are not working in these hard times please relax n give them a break
- Verified customer
Customer centricity still central in this pandemic.
I went in the store today to buy lightbulbs. The whole experience that the staff in the Artarmon store in NSW created to keep people safe from the current pandemic was extraordinary. But the most amazing thing was it was done with such professionalism, kindness, humour and appreciation. I must admit that I really didn’t want to go, as other retail outlets make the whole purchasing process so hard and unfriendly, but I had to as I had no spare lightbulbs. The staff in this store set a high example of how this crisis can be made to be manageable and still customer centric. Thank you so much Bunnings Artarmon.
Chilli seeds $.60 each
Chilli seeds $.60 per seed!
Well that really takes the cake, bought a packet of chilli seeds from Bunnings $4.90 open them up there were eight seeds in the pack!
Cost $4.90 - chilli seeds - 8 of them! Bunnings right. How can they rip consumers off like this?
I think they just fail to carefully select the right products to sell. It's like the old WA Salvage but triple the price. This is what a monopoly does.
Disgusting one in one out rule atm. People queuing in the hot sun to spend their money. And then there's the severely unfriendly staff with minimal information and training. Implement a better system or close your doors, Bunnings!
Why hire such people?
Again and again we go to Bunnings and its service gets worse and worse and the staff increasingly belligerent and rude.
Today I ventured out to Bunnings to buy some screws. Holding my four year old son's hand at the checkout I was approached by a Bunnings staff member - face red and puffy, aggressive and angry who berated me and loudly ordered me to not hold my little boy's hand or it would be a $1000 fine due to the Coronavirus "social distance" rules.
I appealed that he was a baby and I was not going to let go of his hand in a busy hardwa...re store. Clearly he was a puffed up bully - empowered by Bunnings to use the "social distancing" rules to abuse a young mother. I was frightened by this clearly deranged person. That he was attempting to monster me and separate my frightened four year old son in a busy shop was nothing I'd ever been subject to before. Nobody intervened. I will never go back.
Bunnings - beware the unwary.
Bunnings boast a lower-price guarantee and will beat any competitors price by 10%. The proviso is that the item must be identical to what Bunnings carry as a stock item. This is misleading and farcical as most of the items / brands Bunnings stocks is exclusive to Bunnings. In effect, Bunnings are offering nothing as rarely, if ever, do they have to price match.
Bunnings also gloat on most main-stream media platforms of easy returns, no hassle, no fuss. They will even accept returns without a receipt. One might question the merits in this insta...
Excellent service with online order
Bunnings replaced a product I had ordered (wrong colour) within 2 days. They responded within hours to my critical review. Then delivered new item and collected original the day after I initially spoke to them. Excellent service.
Don't order online from Bunnings
Don't get caught ordering online from Bunnings, I ordered click and next day collect from website which said item was in stock but then after receiving no confirmation email called the Bunnings store to be told items were out of stock and would be on back order or I had to cancel order. Just a waste of time.
Fantastic Staff in our Rockhampton Branch
Since retiring last year I have embarked on a series of projects which involved so many trips to Bunnings that I have a dedicated Receipts clip on my fridge!! We have done a major re-Tiling through the House with 600mm square Tiles which were recommended to us by Steve in the Tiling section.
After advice from Leanne in the Paint section, we have sealed the horrible brick paving under our Pergola using Paver Bond & then painted them with Berger Jet Dry. All products purchased from Bunnings.
I have repainted the interior of the House using equi...
I bought a Premium cow manure 25L, Selling as cow manure but it contains lots of organic materials. most of them are tiny mulch. No cow manure at all. it is terrible. Why they not selling pure cow manure with out garden rubbish
I went into the Bunnings Morayfield garden section this morning to buy some garden soil. I am in my 70's and needed some help to lift 2 bags into my trolley which were on the pallet at the entrance. The male employee at the door refused to help me and told me to keep my distance and go to the back of the store where more was located. A kind customer eventually helped me. This person should not be working there as he was doing absolutely nothing in regards to helping customers.
British paint was faulty
I purchased paint from harrisdale wa store. Staff in paint section advised us to use British paint for our new build. We took their advise even though we wanted to go with dulux. After finishing the sealer binder we started the paint. Paint was drying in roller after 5 minutes and wasn’t easy to work with. Hardly finished one room and run to bunnings to ask them the solution and they advised to buy better rollers. My husband spent around $25 on another roller and same thing happened. We wasted two days and by now we understood it got something ...to do with paint. We took the paint back to the store. Guy said nothing wrong with this paint. No solution provided.We had enough with this paint and decided to purchase dulux brand and paid another $165. Well , this time we painted whole house with same inexpensive roller without any issues. Stop selling faulty product. Thank you for nothing and wasting our hard earned money!
Amazing Experience.....and very ordinary in terms of employee support
Andrea WORKED ALONE in Broadmeadows Paint Shop today. Fast, efficient, polite & helpful despite having no support at all. She apologised for taking a toilet break. Bunnings Management should be ashamed.
Questions & Answers
Can I get a refund from Bunnings if I don’t have the packaging?
Kate L.Bunnings Warehouse
Hi Jade, thanks for getting in touch. We have our returns policy with some more information. Were you returning this due to a change of mind?
Zip pay and zip money don't work for me is their another layby option for a air compressor plus accessories
Shannon W.Bunnings Warehouse
Hello Shane G, We offer Openpay Along with Zippay and Zipmoney. If you are having issues proceeding we always suggest contacting the providers directly.
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