Reviewer Photos & Videos
Don’t buy paint from Bunnings
Used to regularly buy 500ml paint from Bunnings Midland WA and they tint and mix them properly in their machines.
Now they have a new ‘bigger’ store in Midland, if not the biggest store in WA, and they say they can’t mix in their machines.
The staff at the paint booth are either being lazy or the new Midland store is a downgrade from the old one.
Aust post could learn a lot
I ordered a special order that wasnt available in any store so ordered&paid online.
1. Advised that was orderered from maker
2 advised that it was in store to pick up.
3 i asked for a delivery .this was a optional cost.
4,They advised which day it would come.
5 sent a s.m.s saying 5 mins away
6 Happyness and disbelief Great bunnings
Aust post you gave the watches to the wrong people!
Bunnings rosebud sexist staff
Sexist old man in tool department assisting female customers last and giving wrong advice on 3 occasions. Ridiculously outdated attitude!
Worst customer service
Worst service ever from the Caloundra store...if you want to review check order # W104914418-1. Without any communication after many failed attempts to find out whats happening, a courier driver arrived today to deliver without warning and then needed help to unload...what a joke!
Useless as a deterrent
These sell for about $30 in Bunnings don’t waste your dollars unless you want to use it as an ornament! Birds are not afraid at all! As shown in this pick maybe also used as a mating device hahah
Having said this I am a big Fan of Bunnings in Maryborough QLD
No customer service
We been in store and looked for one sales person to help us after 2 hours couldn’t find anyone and end up leaving store before buying what we needed
Most Useless Online Shop Ever
Order online as no one at desk to order in shop. They debit my card instantly, 16 days later nothing is delivered. No replies from customer service about what is happening with order. Ill end up wasting 3-4 weeks for nothing because of these incompetent individuals. DO NOT bother with ONLINE , buy only what you can take home in person !
Be nice to get a delivery or my money back plus the interest .
They couldn’t care less about customers
Bunnings are really arrogant and they just couldn’t give a rat’s ar$e about their customers.
This happens all the time. They start stocking something that is part of a system, once you buy and need to add or replace something you find they don’t sell that anymore.
I’m at Midland store which they claim is the biggest store in WA. Went there to buy a TP-Link KASA plug to add to this system that I bought from Bunnings only last year. They don’t stock it anymore.
I also want to replace a Rainbird RVAN sprinkler which I only bought last month....Discontinued too. I cannot just buy another sprinkler from any brand because it has to match the output. It’s a friggin disgusting disgrace. From now on I’m going to screw Bunnings and just order online from reputable sellers. And you should do so too. The last thing I want know is some tone deaf Bunnings rep to reply and tell me how sorry she is and will let some fictional Bunnings department know. Screw you Bunnings.
Hand Weeder Quality Before 10 Years and Now
Green Handle _ Purchased from Bunnings about 10 years ago, has good grip and reasonable Slot Length to capture weed to root and twist to pluck out.
Yellow Handle_ Purchased recently from Bunnings with a Lighter handle and very shallow " V" Slot length that failed to capture the Weed Root or weed itself. This is waste of money and time for whoever purchased this item from Bunnings.
Bunnings should have a quality section that monitor its product quality before placing them in shelves.
Being a Monopoly Harware supplier Australians are dependen...t on Bunnings and Unfortunately Bunnings is not considering Customer Satisfaction But perhaps Profits and Bonuses only. I would appreciate if the product manager himself/herself try this hand weeder and see its usefulness or uselessness. I would appreciate if Bunnings RECALL This item and Refund all customers and get a better product at reasonable price.
crap seedlings..bought two varieties, two varieties of pumkin, two varieties of cucumbers and three varieties of zucchini to share and grow at two different locations..very small yeild and blossoms kept dropping off..bunnings staff just shrugged their shoulders and wete very unhelpfull
I ordered what was called "an armchair" and it is better suited to a child as it's small. The padding is thin and the foam compacts down to nothing at all. So hard and uncomfortable. I asked to return it for a refund and was told to send a video. It's a chair and it doesn't move! I used to work for Bunnings and they have a high standard with returns. They should not be working with this company! I am in the process of contacting Bunnings direct, the ACCC and will share this review on Facebook. Stay away from this trash company everyone.
- Verified customer
Bunnings Marketlink extremely disappointed
I purchased a sit stand desk from Bunnings Marketlink, the desk is extremely poorly made and it’s too short to stand at - so I can’t use it. When I contacted them they advised me that I would have to pay the return fee and restocking fee and I couldn’t have opened it.
You can’t take the item into Bunnings to return or into any store.
Extremely disappointed in Bunnings.
Bunnings is a disgrace
Cleared the shed and filled a large box of crap tools I bought from Bunnings. Everything from soldering irons to screwdrivers, torch, irrigation stuff, hoses, hose cart, misting kit, light fittings etc. Chinese garbage not fit for purpose. Some are outright deadly like the Arlec outdoor light that disintegrated in the sun after a year. Disgraceful junk.
Then I tried to leave some reviews so those that bother to research might be inclined to seek better quality elsewhere and all my reviews are rejected.. every review I wrote is carefully written within your guidelines.
What a morally bankrupt company Bunnings have become.
Mugging would be preferable
Ordered two chairs from Timeless Living through Bunnings Marketlink.
The items were faulty and cheaply made. Not at all fit for purpose.
Called Bunnings Warehouse regarding a refund and was told I could bring it in, no problem. Except none of the staff were sure how to handle marketlink products and was turned away and told to contact seller directly.
Contacted Timeless living and was asked to film a video as proof of product issue.
Timeless living have done nothing but fight me on my refund. First, they suggested ways to fix the chair. ...
This is what you get when there's no competition - Atrocious
No customer service. Staff miserable and unhelpful. Plants are the only item that are well priced. They absolutely milked covid. Cant enter the nursery section for whatever reason yet happy for everyone to line up ten deep.
Ute Hire Ripoff
Do NOT hire their utes without taking a close look at the conditions, accident excess, and prices.
I hired a ute for 2 hours, $35, cheap enough. Add in a mere 50 kms at 39 cents per kilometer as there is NO included kilometers, and that made it $55. Add $37 for insurance, or you are looking at $4500 excess if you have a crash, regardless of who is at fault. Have a single vehicle accident, and they add $2000 to the excess, that is $6500!!!! When I returned the ute, the guy checking it back in told me if I did have a crash, he would recommend I...then run into another car, so it is not a single vehicle accident, and save myself $2000! If you want to rent one, rent one for 24 hours, it costs $65, includes 100kms, and pay the $37 insurance to remove the excess, and then drive it like you stole it! :)
Bunnings Blacktown Manager, Sun 14/2 is a thief & made liars of Bunnings - for Insulation, go to Pricewise!
No, they will not beat another price by 10% not even match it which is all I asked for. Makes a lie of their advertised slogan, which makes them eligible for an ACCC investigation.
I went through the trade entrance to pick up insulation, as they were the only store who had stock. I had a previous price in writing from Pricewise Insulation who were not open on Sunday and I needed urgent supply.
Bunnings promise to beat all other prices by 10%, but the store Manager of Bunnings Blacktown simply said “no”, we will not match another trade price a...
Delay to click and collect was resolved as a “system error” by Bunnings. I waited 40 minutes on customer support phone line only to be transferred to the actual store phone line to sort out. “Pick up” email never sent for some reason even though order had been prepared.
Bunnings is rubbish
So many times I've been to Bunnings and not found what is was looking for or the prices are way to high. Found the item elsewhere in the end for cheaper. They destroyed the competition at the start, now they have none so jack up their prices. Staff do what they can to help it's not their fault.
Frustration and disappointment are only a few words I can post here. I used to like going to Bunnings not anymore. I will shop elsewhere from now on.
Customer service at Bunnings is at its lowest point,Can’t find a staff member to help and when you do they either new or come to you with a grumpy face!!!
Questions & Answers
I bought a blower using the voucher and I lost the reciept. The product is faulty. Im not sure if I can return it because I use a voucher to pay for it.?
How long does I take to receive a refund back on your bank card??
I brought vinyl floor boards from Bunnings for renovation, but have not used half of the boxes that I had ordered. Will I be able to get refund on my unopened boxes. It was bought a while ago though
Shannon W.Bunnings Warehouse
Please feel welcome to take this back to your local store if they are unopened and they can look after this :)
Cheers for getting back so soon. My husband did take it back to the store, but the store said that they cannot take it back, even though they were sealed and unopened. The bill number is 302056705-1 if it helps.
Kindly look into this if you can.
Shannon W.Bunnings Warehouse
We have sent this to our leadership team to look into and will get back to you as soon as we can :)
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