Bunnings Warehouse

Assalamualaikum everyone Warami Australia. I bought shower head from Bunnings it is amazing. Bunnings is one stop shop for all house hold need either it’s backyard or kichen Bunnings got all solutions to meet customer’s expectations.❤️‍⚖️‍ Show details ·  1

Purchased three tins of paint from Bunnings Kent town and received excellent service every time — the team worked hard to get my colour exactly right. After a wrong mix at the Parafield store, Kent town got it right straight away. Huge thanks to the Kent town staff — you’re the best Definitely deserve a raise Show details ·  1

Ordered Bluetooth TWS Wireless Karaoke Speaker Rechargeable w/ Mic, good communication from order to delivery which was fast with Austpost. A satisfied customer. Thank you Show reply

The quickest delivery I ever had order the lounge from Bunnings a day before delivery arrived next day before 12 midday Actually quicker than some company said one day delivery Have to give highly recommend

love Bunnings but outside Marion SA store the rubbish around trolleys was disgusting. been like this for weeks Show details ·  1

I went to Bunnings this evening to find a down light for the house. A very helpful employee by the name of Edelia went to great lengths to find it. Thank you Edelia for your your great service. Show reply

Ahh Bunnings, You REALLY need to lighten up about the truths that people write in their reviews. I mean, YOU asked me for it, So put up with what you get, I guess...... Not for the first time have you excitedly contacted me to review a product I have purchased, and wasted MY time filling in your damn questionnaire, only to have my review rejected… Read more

on what I feel are extremely petty grounds. The latest- I online purchased a XU-1 Reciprocating saw, stock listed as BEING available, $39, Pick up at my local store. A few weeks later, my local store contacted me to say nil stock and none available possibly for months. I was offered a refund, and instead - I suggested selling me another in-store brand I had looked at previously that was slightly more expensive ($48 at that stage). I was willing to make up the difference in price, if required. Unbeknownst to me, in just 2 weeks THAT saw had shot up to $68. When they price checked I nearly fell out of my chair. But to GIVE THEM CREDIT *NOTE* they agreed, no extra money involved. So, I don't know WHY they felt that was somehow offensive to them for me to write my review about, RIGHT? I mean I couldn't really form an opinion about the saw, since they couldn't supply it, RIGHT? I consider that to be a GOOD news story, they obviously didn't. Jeez, talk about precious.

Ripped off by Bunnings, last night I researched price on Earthwool Wall Batts insulation, decided to get it at Bunnings at Bonnyrigg, as after I drop my son off to school. My local Bunnings are Padstow, Kingsgrove and Bankstown. Thought all Bunnings prices were the same for all stores. Anyway paid for it and installed the packet. When I went to… Read more

order more, I notice the prices were different throughout their stores. Either $133 what I paid for or $106, that’s a difference of $27 if I bought it locally. Not much difference for 1 packet, but if you were to do an entire roof, could cost you an extra $270 if you bought at the wrong Bunnings. Do your research online first, go to their website, put what you want in the basket, change it to click and collect, and change the stores. I just wonder what other items are priced differently for different Bunnings, In a way it’s misleading advertisement, tell you a lower price on their website and hit you with a different price when you get there. I should have checked but I had many things in my trolley and was in a rush.

Bunnings Bularoo Newcastle product.The bag of 15kg white pebbles rocks very popular product it went to 10kg now for same price of $26.99 rip off and should stay not fading and stay as they been brought but the pictures shows different.Every Bunnings different post code different prices and they do not want to match the prices.Do your research. Show details

[ PSA / Update: This was resolved only after I published a public review. Prior to that, my repeated attempts to resolve the issue privately were met with “no solution”. Overall, it was a lengthy and unnecessarily difficult process. I updated my 1-star rating to 2, for a poor experience that finally resolved. ] My original post: I am beyond… Read more

frustrated with Bunnings.

I purchased a suitcase set via Marketplace in 2023. After raising a legitimate issue, a refund was eventually approved (see screenshot). That should have resolved the matter.

Instead, it has become an exercise in delay and extreme avoidance from their end.

I clearly explained that the original payment card is no longer accessible to me and is linked to a third party. Refunding to that card would send the money to someone else. I requested a simple and reasonable alternative: bank transfer.

THREE YEARS LATER – still complete silence. Despite my following up as recently as three weeks ago (see screenshot).

No response. No update. No accountability.

This is not a complicated request. It is basic consumer law compliance and basic customer service. Extremely disappointing experience.

I have a house full of Arlec Grid connect products and many other smart globes that have been purchased from Bunnings. One of the powerboards failed as it stopped communicating, it cannot be turned on manually with the switch and the App will not reconnect. I took it back to Bunnings. Unfortunately I did not have a receipt and I wanted to… Read more

exchange the item. Unfortunately this model has been superceeded with a newer unit with identical features and because the model number of my item would not come up on the computer they refused to do anything to help me. On top of that the guy from electrical did not explain the situation and simply walked off. I waited a further 15 minutes thinking he was getting the SKU number only to be informed that were unwilling go help further and hevwas not returning.

It looks like my future purchases will be made via Amazon.

Purchased a $177 radio on Bunnings (Marketplace). Received a different radio which sells for $132 at other retailers. Radio received had signs of being a seconds item. Lodged a not as described dispute with Bunnings attaching 20 photos. Those photos (date/time stamped) were taken at the post office straight after I collected the order there.… Read more

Bunnings only sent 5 photos to the marketplace seller. My attempts to contact Bunnings for a follow-up has been a waste of time. I am instigating a charge back action with my bank. Will never buy anything online from Bunnings again. See photos of the goods purchased and the goods received. Not as described is a "major" problem with the goods and qualifies for an immediate & full refund.

Hired floor sander . Bunning wouldnt let me leave this review on their site . An absolute joke nothing short of pathetic , do yourself a favour and hire elswhere from a real hire company and not these cowboys. I hired this machine for 4hr from kirrawee store , they knew it was a heavy machine , yet no help offered while staff stood having a… Read more

chat about their social life . Once I started using the machine , there was wood dust everywhere , and tons of it , on doors walls ceilings and light fittings . After use I thought this cant be right , surely there must be a dustbag of some sort to hook up to machine . I looked up photo on bunning website , and there it was , machine with dust bag , yet not given or offered to me . The headache this has caused my was astrionomical . I had to dust every wall , ceilings , light fittings and doors . Why was there no dust bag , and in case you had to buy them why wasnt it offered to me . To hire these machines without dust bags is nothing short of criminal . Shame on you bunnings and your braindead staff , who find social chitchat more important then a bit of customer service . The fun didnt end there . I returned the machine about 30min earlier then the 4hr hire time , and to the same braindead employee who hired the machine out to me , behind the so called "Cust service counter" . This champion employee obviously didnt enter the machine it their system , and I started being overloaded with emails suggesting the return hire was overdue . The following day I recieve a phone call from kirrawee store suggesting the machine hire is overdue and asking where it was . Wouldnt you think before contacting a customer about a late hire return , that you check your stock first ,and if its not accounted for then you call customer . Is there no commonsense at bunnings? . This pathetic experience should never have happened , and to hire out a floor sander without a dustbag is nothing short of criminal , you have no idea at the extra work this has created , every millimeter of the house covered in wood dust .Im so p*ssed off and seriously regret not using a real hire company instead of bunnings and their braindead morron employees who have no idea what day of week it is .

On Sunday 08/03/2026 at 4:10 pm, I entered the Bunnings warehouse in Rouse Hill, NSW 2155. I directly went to Aisle 49 Bay 3 to pick up a Morgan 50L Twin Bin with I/N: 0382348 as mentioned in Bunnings website. I found several bins but only one lid which was broken. I went to a team member badged [Name Removed] and she checked the inventory. She… Read more

said there were 8 sets available in the store and asked me to go back to Aisle 49 while she paged someone to attend Aisle 49. After 40 minutes waiting in Aisle 49, nobody came and I had to get back to [Name Removed]. She asked me to go back to Aisle 49 again and she paged again. Finally another team member badged [Name Removed] came and didn't find any lid. She said the stock is unavailable at that time and lift trucks would work at night times only. [Name Removed] also offered the broken bin at half price that I rejected immediately. We again went back to [Name Removed] (the senior team member) and she suggested I press the click and collect option and I rejected again. I went back to Aisle 49 to take some photos and another team member came in and inspected Bay 3. He finally said there was no saleable Morgan 50L Twin Bin in the store as there was only lid which was broken. This long story means I wasted 2 and a half hour of my Sunday for a product that didn't exist in the store. It started with misinformation in Bunnings website, and continued with irresponsible team members and utterly terrible customer service. At that night I made complaint 260307235827 on the Bunnings website. I left my phone number and email address there as the questionnaire asked me in order to contact soon. As expected nobody cared and I sent an email to customersupport@bunnings.com.au. On Tuesday I received an email that they had sent it through to the Rouse Hill warehouse. On Wednesday someone called [Name Removed] responded and offered different bins with the capacity of 15/15L instead of 30/20L which definitely wasn't what I was after. On Thursday I attended Bunnings Marsden Park and bought the bin while I wasn't looked after properly and had a lot of time gone to waste. This is evidently the consequence of mismanagement, inefficiency, and assignment of incompetent people at jobs. The product was still shown in stock until Thursday morning and they made it out of stock after four days of my complaint. We pay Bunnings some mark up which they cost it absolutely ineffectively.