Suggested me a wrong product. Went to BUPA Hobart Branch, the staff accepted the mistake but unable to provide the solution. Even the staffs are not well trained. It took her 30 minutes to understand the issue. Suggested me to call the relationship team. I called the relationship team and she said you have been offered a right product. I asked for a letter and she promised to provide the same but have not got anything. Really terrible. No one should have it, just a waste of money.

28 by Sam Wood 3 month free subscription by Bupa was a fantastic offer.
Great workout options and delicious recipes.
Very happy to have discovered the program.
Thanks Bupa and Thanks Sam!!!

Any student reading this review don’t get their services, you would be in big trouble and they won’t help you
So it’s better to be safe than sorry
First and last time with bupa i will change my cover with better insurer

I just adore bupa, it keeps me upright and alive ,I am very pleased with the introduction to Sam and his exercises that have helped me a lot in maintaining my ability to keep moving freely.

I paid up front for 6months of cover and Bupa continue to withdraw the fortnightly payments. I have complained twice and they have refunded the money. However they have just done it again for the third time.

I tried removing my credit card from Bupa, but it will not let you. It only lets you add payment methods so good luck trying to stop them stealing money.

- The policy may be good value!?
- Haven not had to lodge a major claim, we use optical and occasionally physio.
My main problem is their communication. As they are offering others 'freebies' lifelong paying members are getting calls (that I requested) asking to speak to my mother-in-law (who was not trying to make contact regarding her policy). Also after multiple requests and attempts over the 15+ years to gain 'authority' with the account, I still have to have my husband's verbal consent to do anything (which I was not even trying to do), although they were happy to take the payment from me).

Consistently impressed by Bupa Home and Travel insurance. Great set up, very user friendly, great value. I have been a member with Bupa since 2016 and continue to receive quality cover and customer support. I travelled to France in 2018 and have received support with in their Travel and ongoing Home insurance options. They have been very supportive and understanding through out the complicated iso situation. As a long term customer I feel well taken care of. Glad to be with Bupa during these times.

I have been with BUPA for about 7 years. The offer to join 28 by Sam Wood for three months free is one of the most innovative thing I've seen offered by any health insurance provider. I took up the offer and have thoroughly enjoyed the program. Its helped with both my physical and mental well being during the crazy time of COVID19 lockdown. Thanks BUPA for the introduction its been so worthwhile!!

Have used Bupa for over 10 years with no issues, have been able to increase and decrease my cover to hit of circumstances easily, online claiming has made payment processing much easier too

I spent $417 in a consultation and received just $117 refund. The way they refund is not clear and not fair. They do it in such a way to benefit themselves.

It has been really great to get 3 months free! I have been really happy with my BUPA cover and the Sam Wood 28 program is a fantastic home workout exercise program. The workouts are effective, simple to follow and they are over before you know it! I have been enjoying the workouts and would consider continuing with the program if a member discount could be offered? Perhaps a cheaper 6 or 12 month option?

Very happy with Bupa, only changed to Bupa last year. Very easy to change over. Have used my hospital cover twice last year with no issues, and great to have access to the Sam 28 during the Covid iso.

I would give zero star if it has the option. Customer service was worst. Claim return time took almost 1 month. I paid $1200 in hospital and got $200 return. I am paying around $225 every month. I wouldn't recommend any of my friend to go with bupa insurance.

I don't think I utilise my extras enough so I was happy to see the Sam Wood program offer. I don't have an issue with claims and I've been with Bupa for 8 years.

I think the policy is good value, I feel it is one of the more expensive policies. I took up the Sam Woods 28 free 3 month membership & will be continuing with this as it is fantastic, and I have lost nearly 8kg! A reduced membership price through Bupa would be awesome, keeping us fitter will keep us healthier...win win!!

Private health is cashing in on covid 19 at the moment. I havent used the service for over 6 mths and im paying for top cover and i feel that im not getting a lot for it

The Sam Wood program was really user friendly and easy to set up. I thought it was only for 28 days and didn't continue.
My last claim on Bupa extras for a dental procedure was easy through the Dentist
Approximately 11 years

Wonderful program full of support and easy to follow workouts. Love that it can all be done at home for people with busy schedules and who may be apprehensive about working out at a gym.
Would love if this product could be part of Bupa in the long term, even a discount for being a bios member.