Bupa Travel Insurance - Platinum Plan

Assistants were rude and determined $100 "fair" compensation for $800 worth of damage. Show details

"Health Insurance Hassles: A Disappointing Experience" – When it came time to file a claim, they started causing problems. This isn't the first time; I've been a Bupa customer for many years without making any claims, but when I started claiming for chiropractic services, issues began to arise.They are looting people and show their real face when you claim Show details

4 Month and Waiting – Simply medical; issue overseas, All receipts and medical certs supplied claim approved very quickly, we have now been waiting since July for the payment to be made, claiming bank rejections but have confirmed account details 4 times then they say will be in the next 2 business days but nothing. I would hate to be in the situation that really… Read more

needed this money. DO NOT USE THEM especially if you required them to support when you are still on your travels it would be you pay now and we will pay you when we can figure out how to enter the correct bank details.

They never paid the bills they approved, we still get demand letters months later! – We had travel insurance with Bupa, including ski and mountain coverage. While skiing my wife broke a bone in her knee and needed to see a specialist. - At first their team were super helpful and gave us all the details we needed to see the specialist, and approved the expenses - after sending the bills to their billing department, the went silent.… Read more

- its been over 3 months, and we recieve a new demand letter every fortnight or so. - every bill and demand letter we send gets met with silence.

Do Not Use This Product or Bupa. They have a shocking internal process, to the point where the "service" of insuring you from overseas medical bills is not delivered and borders on false advertising.