708 reviews
Blinds arrived within a week of ordering.Well packed and very easy to install. They look perfect for my space and am very pleased with purchase. Highly recommended Blinds Online Show details
Everything went very well - Recommend 5⭐️ *Package arrived intact. * Blinds ( instructions & fittings) fitted windows perfectly. * Great quality. * Thank you for making this a simple process. Show details
We have purchased 3 separate orders over the last 6 years for 3 different homes. Installed them ourselves which was easy and everything was labelled as ordered. Each time the orders arrived very promptly and the manufacturing time was surprisingly fast. Our home that has the first lot we purchased 6 years ago are still all in working order and… Read more
have not faded or broken. We didn’t feel stranded or restricted to the website as the number that was provided actually had a real person answer and helped with any questions we had. Great value and highly recommend. Happy customer and will order again Many thanks Lyn
Reviews with attachments
I bought 2 of the metallic bronze venetian blinds and l am super happy with how they look. The colour in the picture was exactly how the appeared once they were put up. Show details
Two Purchases - Arrived quickly both times – Our three (one slat and 2 roller) blinds arrived in approximately a weeks turnaround. We installed in less than 30 minutes. This is our second purchase from Buy Blinds Online three years ago and couldn't be happier. We will be definitely be purchasing more in the future Show details
Excellent quality and Service at a great price – I was very pleased with the blinds that I ordered from buy blinds Online. They are exactly what I wanted and the whole process was very easy. I had made a mistake on the measurements and they picked it up straight away. I was a bit nervous about ordering something online like a blind as if it was wrong. I was thinking there’s no way I could change… Read more
it. But they fitted perfectly and look great. Plus, they were less than half the price of a quote that I got to have them made and installed by doing it ourselves. 10 out of 10 Customer Service as well. Thanks guys, and if I need any more, I will definitely be ordering from you.
Great value blinds – I have purchased 3 sets of blinds orders (3rd time customer) and they are great. Look good and easy to fit. On one the chain wasn't correct and they sent me a replacement chain within a few days. Show details
In-depth reviews
FANTASTIC EXPERIENCE – I ordered vertical blinds for delivery to a regional NSW destination. The price for the blinds was very competitive. As I was in Sydney when I placed my order, I arranged with Linn from Buy Blinds Online (BBO) for the blinds to be delivered after a specified date, when I would be back at the delivery destination. This was no problem for Linn,… Read more · 1
with BBO later sending me an email advising when the blinds had been dispatched from its WA manufacturing facility and when they were expected to arrive. My vertical blinds arrived on time, as pre-scheduled with Linn.
The blinds were superbly packaged, which allayed any fears that I had about them being damaged due to their being delivered via several courier depots to their regional NSW destination.
I had no trouble fitting them in accordance with the excellent installation instructions provided by BBO. They supplied screws to attach the brackets holding the horizontal rail for the blinds to the window reveal and even provided a drill bit for drilling pilot holes for the screws.
Overall, the whole experience dealing with BBO was exemplary and I would definitely recommend this company to anyone wanting to purchase blinds. As for Linn, thank you for the fantastic customer service throughout the whole ordering and delivery process. You are definitely a very valuable asset to your company.
Lying – Purchase two block out blinds on their website and paid for extra delivery insurance. Box was opened and damaged when I received it, there are many issues from those two roller blind that I received, two controls unit were badly damaged and the fabric were damaged too which the block out coating has peeled off, very poor package caused this… Read more
problem particularly shipping from state to state. I send them a lot photos for evidence and request a replacement by emails in same day but had no hear from them for days, made many calls finally get though to a lady, she said will process the replacement, and will be despatch in 5 business days but it's never be the case. Before they sending out of my order, I requested that they need to ensure the width of blinds are correct, they have confirmed that they have cut to meet the measurement that I was request, they are lying again , they never checked the blinds measurement before packaging, instead they are 25mm over the size from my order when I received it, it's completely impossible to be installed in recess fitted windows. I have lost my confidence in their products and requested a full refund with sending them many photos for evidence for the errors they have made, days later they were agreed to issue a refund, because I have been deceived several times and I needed to be very cautious about it, I will wait for few day otherwise will fight for my entitlement. It's bad experiences and it's completely different with those positive reviews, be aware that the manufacturer is Westral WA.
Exceptionally happy with the service and product quality – We would like to express our sincere gratitude for the timely completion of our order. It was done in a very professional and customer orientated manner. The videos and on-line step-by-step instructions on how to take the measurements available on the web site making the ordering process extremely easy. After submitting the order we were getting… Read more
updates from the company almost every day on every step of the manufacturing process. We received the blinds almost a week earlier than we were expecting.
After unpacking the product, we realised that although we ordered the blinds for recess installation the configuration of our window frames and alignment with the ceiling makes it easier and more sturdier to complete installation using the angle brackets.
We sent an email to their support team asking for additional brackets. They dispatched them via Express post the same day, no questions asked!
We installed the blinds ourselves with the help of the detailed instructions included in the order. They fit perfectly and look great.
We highly recommend the company for the quality of their products and excellent customer service.
Positive reviews
I was really happy with the quality of the blinds, and found them really easy to install. The order process was easy and delivery was in a good time frame. There plenty of updates from order confirmation through to delivery. Show details
I have gone back to buy blinds online several times now because the measurement and ordering works perfectly . Roller Blind fit perfectly and looks great. Highly recommend for service and quality.
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I was initially a bit hesitant to order blinds direct online for our new home, but decided to bite the bullet and give it a go. I have recently bought 2 lots of blinds from Buy Blinds Online. Their service was excellent. The blinds arrived within a week, were really well packaged and we were able to install them ourselves no worries. The fit… Read more
was perfect and the price was half of what I had previously paid to a local company for the exact same product. I would have no hesitation purchasing from Buy Blinds Online again.
Negative reviews
not completely happy. I purchase a double blind thinking that the back blind (the blind that gets left down) would be see through, opaque. however you cannot see through at all. I purchased this type of blind because I have used them before. Not happy that they were not that easy to install, left me thinking I should have paid to have this done Show details
You Get What You Pay For - Disappointed ! – CAUTION : Every time I receive an order of Blinds there is damage on at least one item. I wont be using them again as the customer service is questionable and the product nearly always arrives damaged. I explained that the damage was on my last order and they apologized but did nothing about it. Guess you get what you pay for right ? Show details
Shambolic to say the least – Do not use this company! I messed up my order and I take the blame for that, but that was 7 weeks ago. I placed an order for the new parts and it is now 7 weeks since that order was placed. Yesterday I received part of the order and I asked when the rest was coming and was told that the tracks were missed production. Absolutely shambolic. I'm… Read more
meant to be getting a full refund and if this dont happen then ill be writing a review weekly till it does. The most disorganized, shambolic company that I have ever dealt with
Recent reviews
Very happy with the help I got with my question s when I was uncertain about measurements. Staff were friendly and knowledgeable. Love my new new glass door panel glides and easy to install Show details
I specified white out fabric, unseen. The quality exceeded my expectation. Communication, ordering and delivery was prompt and concise. The cost was competitive and overall I think excellent value. I will use again for my next blind purchase. Show details
Exceptional service and support. Had an issue with the blinds I bought a couple of years ago and they were excellent at supplying necessary information and a replacement part. Couldn't recommend more. Show details
Excellent service. Great communication from time of order to delivery. We were fortunate to have a friend help us install them as he had previously had experience with this. The micro venitians look fantastic. We would have no hesitancy ordering from Buy Blinds Online agsin. Show details
Easy to navigate website with helpful, clear instructions on how/ where to correctly measure windows. Fast turnaround time with delivery. Blinds are packaged very well and come with everything you need to fit blinds. Probably one of the best products we have bought from start to finish. Fabric is good quality and love that you can add a fabric… Read more
wrap to the bottom of roller blinds. We will definitely use this company as our first choice for window coverings and highly recommend to others
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We have fitted the blinds and they fit perfectly. We are very happy with the colour too, Linn did a fantastic job of sending us the colour options. Thank you for all your help, the communication was amazing. We are very happy customers. Show details
Amazing and professional service and product – Outstanding, professional service making it easy for me to get blinds that fit perfectly and are so easy to install. So helpful from the start in ensuring I had the correct measurements (I didn't till they helped me), quick delivery, excellently packaged and fitting was a breeze. Can't recommend more highly. Show details
Very happy repeat customer. Great product, great service! – Really happy with the quality of the blinds and the ease of ordering and installation. Great blockout blinds at a very reasonable price. 5***** Show details
Good Product – Fast turnaround from ordering to delivery. Good quality blinds at a decent price. Easy to install. Have ordered previously & would order again if I have a need. Show details
Excellent company with excellent products – Quick response and delivery. Excellent quality as always. Easy to install. Looks great. Have bought a number of items over a long period and always great. I keep coming back. Show details
Material unsuitable for Roman Blinds – Not happy with the fabric used for the Roman blinds I received. The fabric is too stiff and does not fold well. Really disappointed.
Fantastic support and service – I ordered vertical blinds through buyblindsonline for a sliding door because they are made to measure. When I received them the track was badly damaged. I called through to the company and spoke to Linn and explained what had happened. I sent a photo and there was no hesitation to order a replacement . I received it within a week of shipping and in perfect condition ( it had to travel from WA to QLD ). I could not recommend them highly enough .
Great quality product, great customer service, and fast shipping – I recently ordered 11 blinds (for 10 windows + 1 sliding door). The customer service I received in relation to my order was very good; fast and responsive. It was also fast shipping to Canberra, ACT. When the products arrived, I was impressed with the quality and finish. The instructions were easy to follow and I appreciated the drill-bit provided which made installation super easy. I would recommend!
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Good afternoon Ms. Zeng, We are very… Read more