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Buyee

Buyee

3.5 from 94 reviews

Reviews

3.5

94 reviews
5
(40)
4
(23)
3
(4)
2
(2)
1
(25)
  • Product Quality
    3.7 (56)
  • Return Claim MadeYes (3) · No (59)
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Icy

IcyAU

  • 2 reviews

NEVER USE AGAIN! mentioned size exceed!

published

i am not only person, please also check other people comment. i paid for consolid package, after they consolid the parcel, dimensions exceed the limits for AIR/SAL/Seamail/EMS shipping requirement. and only found out at last minute after i paid for seamail, they only send email notify the transaction cancel, and shipping price increase from $50 to $300, as that size only can send by DHL! no customer service. no solution provide to you.

Return Claim MadeNo

Scam company, DO NOT USE THEM!!!!

published
Product Quality
Return Claim MadeNo
ChK

ChKSydney, NSW

Buyee can be cheaper if only…

published
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Kriss Bee

Kriss BeeSydney Surrounds, NSW

Outstanding Customer Service by the Buyee Staff!

published

I had an issue with shipping and the Buyee customer service team were just fantastic! They have been very quick and their responses and very thorough in all their investigations and resolutions. A wonderful team to deal with no matter how big or small the problems!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Viewinside

ViewinsideSydney, NSW

  • 2 reviews

Good service

published

Use them since 2013. Good services and communications, packing items safely and couples of shipping options. Just the serivces fee is a little bit dearer sometimes and can not modify the value amount of the items.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Perfect service and response

published

Easy web site to use and safe very Professional and with Pay Pal safe way to buy with confidence and shipping options are affordable highly recommend company tell pass the word

The reviewer stated that an incentive was offered for this review

Macy W.

Macy W.Greater Melbourne (Inner), VIC

FKN TRASH SITE giving me headaches

published

charging ridiculous fees, saying my package exceeds seamail requirements shipping increases for express from 250AUD to 400AUD with no explanation... asked if they could split my package into 2 for seamail and they said no because its "company policy" basically trying to squeeze as much money as they can from buyers. first time using and NEVER again. will be going back to the old proxy i have been using. would of thought since they work directly with mercari that their service and prices would be better than other proxies heck i was wrong...

Product Quality
Return Claim MadeNo
  • Verified customer

Great for buying rarer items

published

If you are after a specific item that's hard to find on western sites, it's worth having a look through Buyee. The shipping and fees can be very expensive though, especially with EMS being unavailable right now. However I found even with the additional costs, the items I purchased were still cheaper than what they are listed for on other sale sites. Be sure to check the price estimates and be prepared for final price to be 10% more than that. Know the value of what you are buying and you shouldn't have any problems.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Tee

Tee

  • 2 reviews

Good service - had no issues

published

I read reviews on this site which were a bit shocking, but proceeded anyway (for rare stuff!!) .. Just be smart. USE the postage estimator tool that they provide on the auction pages. Note that once it's at the warehouse, you need to pay for international postage. Just reserve a good chunk of money for postage and you'll be ok. :)

Product Quality
Return Claim MadeNo
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Great and convenient customer service!

published

The reviewer stated that an incentive was offered for this review

Poor customer service and misleading conduct

published

As with a number previous review, I've have spent A$3000 over multiple transactions. Customer support is non-existent, it's literally like emailing a bot. My last transaction has still yet to be resolved, with the support agent quoting a price of shipping which ultimately was 5x the price than the original quote. Lodged a dispute, received same response and stating the items ($1500.00) will be disposed of if I do not pay for the overly inflated shipping fees. Have sought legal proceedings as a result of misleading conduct, I would highly suggest to avoid buyee!

Product Quality
Return Claim MadeNo
Daniel

DanielGreater Melbourne (Metropolitan), VIC

Great product choices

published

I came shopping for wheels and was amazed at the large selection. They have been easy and great to deal with. FAQs about all included costs is clearly visible. Cannot wait to receive my wheels.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Good service

published

Easy to deal with, offer good services, good company. Accurate shipping, make sure to find out what shipping costs are before you purchase. Sometimes doesnt display all items for sale

Product Quality
Return Claim MadeNo
Ben C

Ben CGreater Melbourne (Outer), VIC

Excellent, but expensive shipping

published

Very expensive shipping options, otherwise a great service and easy to use. Be sure to look carefully into the different fees and charges as they are not very transparent initially.

Return Claim MadeNo

quick and friendly service!

published

i have used buyee to purchase lots of merchandise from sites like mercari and yahoo japan auctions, and have never had a fault with them! they’re quick to reply to emails and help you with anything. i really like their consolidation package service, although it can get quite pricey depending on what you’re putting in it. overall i definitely recommend it!

The reviewer stated that an incentive was offered for this review

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Sveno

SvenoGreater Melbourne (Inner), VIC

Buyee Beware

published

I found the site and prices ok But , and I mean a big but , the postage prices are Discussing, border line Extortion. My postage went from $90 to $ 326. I will never buy from this site again. You have been warned.

Product Quality
Return Claim MadeNo

Amazing! A++

published

Bought a hypnosis mic T-shirt and the quality was perfect and it arrived within a week. So happy!!! I would definitely buy again! Great bargains and quick delivery! Highly recommend! :)

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

  • Verified customer

Good Proxy Service

published

Able to find items I am looking for, Great website layout and excellent customer service. One thing I would prefer is for some services to be more flexible. Overall good website to buy items from japan.

Product Quality

The reviewer stated that an incentive was offered for this review

Paul J.

Paul J.

  • 2 reviews
  • 1 like

Be Cautious

published

I initially had some luck purchasing through Buyee, however it was short lived. Postage and handling fees are extremely high. I paid over $500 for an 8 Kilogram bulky item to be shipped via DHL. One of the items inside was damaged during transit due to Buyee's poor "repacking" procedure which allowed contents to move freely inside the box during transit. My insurance claim was rejected due to a lack of evidence that the damage was caused through shipping as the Yahoo Auction listing photos didn't show that the damage wasn't there originally. Funnily enough, the piece that was broken off was inside the box... I personally won't use Buyee again as I simply cannot trust them to pack something correctly and ship at reasonable cost.

Matt

MattVIC, 3030

Buyee Review

published

I have been buying from japan for several years and find buyees system quite good with being able to place your own bids, the process is easy to follow form bidding to postage. Customer service is quite fast, they have assisted with several requests regarding purchased items to make the postage process smoother. I am happy to continue using Buyee when needed.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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