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Buyee

Buyee

3.1 from 137 reviews · View Statistics
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Reviews

  • Product Quality
    3.3 (84)
  • Return Claim MadeYes (9) · No (86)
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Leo
LeoSydney Surrounds, NSW
  • Verified

Homework needed.

published
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  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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  • Verified

I’ve Never Had a Problem

published

I’ve honestly never had a problem with Buyee. I came into this already knowing that they have fees for their services. Some of the reviews are being silly. You take a big risk on choosing the 0 yen Lite plan, but every time I’ve chosen this plan, I’ve still received my parcel. The shipping is international, so it will be more expensive. Keep in mind that the shipping will only take up to a week at most. I’ve gotten a lot of cute brand items from Buyee that I would’ve had to pay out the behind for on sites like EBay or Depop. I think I’ve made around 15 orders on this site and I’ll continue to do so. Ive never had a problem as far as refunds go for a cancelled item and their customer service has always answered me quickly.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Daniel F.
Daniel F.South East Queensland, QLD
  • 2 reviews

Scam outrageous shipping costs avoid!

published

Avoid this company! They charge whatever they like for shipping and you can't do much about it. Unfortunately I bought 3 items close together but I have learnt my lesson!
1. $10.00aud item - tiny toy car sized $38.00 shipping!
2. Large item aprox 12kg. $150 aud only shipping options are for $600 or $850. Have not shipped yet.
3. Small set of computer speakers. $90AUD. Shipping only their most expensive option DHL $180. when asked it is because they had magnets in them they can only use DHL. Unpacked and placed in giant box full of bubble wrap to maximise shipping volume and cost. Could have fit into a box 1/4 the Size!
AVOID Be smarter than me!

  • Incentivised Review No
  • Return Claim MadeNo
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Mitch
MitchGreater Melbourne (Outer), VIC
  • 5 reviews
  • 1 like

Absolutely shocking service

published

I was looking for some car parts from Japan I ordered a 4 inch decal/sticker worth $3.00 to try out this company. The shipping cost from Japan to Australia was $48 au I complained and they suggested I combine with another package using their consolidation service a 4 Kilo 8.8 pound package became $498 au. This mob are a scam they advertise products that are incomplete and take zero responsibility lucky I used paypal who got my money back eventually.

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  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
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ibfragalot
ibfragalotVictoria
  • 18 reviews
  • 3 likes
  • Verified

My shipping was $300 from 2019-2022. Now $700 when they switched to small boxes. SCAM!

published
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Ray
RaySydney, NSW

Buyee is my worst experience

published

You will never know the real shipping cost until its too late. I paid for an item that cost $22 and shipping cost for that was near about $1100. Its insane. Very very unreliable customer service. And I am not the only victim, many more people has been in the same pathetic situation.

  • Product Quality
  • Incentivised Review No
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Laz
LazGreater Melbourne (Inner), VIC
  • Verified

Buyee is a scam!

published
  • Incentivised Review No
  • Return Claim MadeNo
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Yas
Yas
  • 14 reviews
  • 5 likes
  • Verified

Just stay away. Inefficient and very expensive

published

I bought head lights for my car from Japan. These guys end up so expensive. They charge you for GST on shipping and will only offer you FEDEX shipping. Plus your queries are lost in translation.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Made postage mistake and wouldn't refund

published

Buyee required additional postage for item to be sent after they had made an error.
Would not refund initial postage or refund purchase

  • Incentivised Review No
  • Return Claim MadeYes
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  • Verified

I bought something from buyee with standard plan and looks like their so unresponsive very hard to get in touch.

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
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Good for buying goods from Japan.

published

This is overall a site that I mainly use to buy goods not in stock anymore or goods for a really good price. Of course, the downside though is the shipping which I doubt is much different from other proxy services. I've had nothing but good experiences from Buyee and I will continue to use it.

  • Product Quality
  • Incentivised Review No
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Eagle
EagleSouth-East, TAS
  • 3 reviews
  • 3 likes

Horribly slow and overpriced

published

I bought at least 5 guitars via Buyee as they are the ONLY proxy service for Yahoo Japan. Once my guitar arrived at their warehouse, it took (in average, same below) 2 days before I can make a payment for special packaging. Then it took 3 to 4 days for special packaging. After I made the payment for the international shipping, it took another 2 to 3 days to handle my guitar to FedEx or DHL. More than a week!! What did they do in that 7 to 9 days? Simply put my guitar in a large cardboard box and fill the gap with some random sized materials. Nothing elses! That's so called special packaging!! I would NEVER use this service at all if there is a competing company.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Just another guy
Just another guyVictoria
  • 6 reviews
  • 3 likes

It's not a good service these days

published

I have been buying through them for a long time, items in the thousands of dollars. Now I am restricted to a bid limit. If I want to increase over the limit I need to email them. Of course they cannot answer in time if the auction is ending soon. I requested a general bid limit increase so I don't need to make a request every time and got a poor response like they are trying to avoid fraud. Not happy or confident with their service.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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  • Verified

Avoid using Buyee

published

Bought an item, item arrived warehouse, account unable to login/reset pw, being told that account being terminated and can't tell the reason why, no refund or anything. END. Avoid using this company services

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  • Incentivised Review No
  • Return Claim MadeYes
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Dennis
DennisSouth East Queensland, QLD
  • Verified

Scam Warning ! Do not use Buyee.

published

Spend nearly ¥72000 for car parts from Buyee , what I got are 2 pieces of WOOD ! Email them and they replied [ We will not refund or help you, because you are using our Lite plan ] They also claim they don't know what they posted to me ! I requested Package Consolidation , should be 6 items in total .Best part is Buyee claim they don't know what they consolidate while my order page clearly show what's in my order. Now only hope Paypal can help. STAY AWAY FROM BUYEE.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
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Questions & Answers

itsselena.zhang
itsselena.zhangasked

how can I cancel my order on Buyee? I've already paid for my bid and it has arrived at the warehouse in Japan...

1 answer
Parvez R.
Parvez R.

i won many auction and they charge me a lot for the shipping and for the packaging. And i did not get any of these item since now it's 8 month nothing... i did not know that they were scammers....waste of time and money .......

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