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On Sunday the 19th of January, 2020, buyMyplace offered the first 25 reviews that submitted a review, a $25 Prezzee.com.au gift card. It is possible that the reviews below may have been submitted by people that received this incentive. These reviews meet all of ProductReview.com.au's incentive guidelines. This incentive has been fully claimed.
buymyplace
DonMSydney, NSW
- 2 reviews
- Verified customer
Terrible customer service and broken enquiry system
My property was listed for lease on Buymyplace.com.au and went live on Domain and Realestate.com.au on Wednesday 21st October. I did a few test enquiries to make sure the system was working, but nothing came through. Two days later on Friday I contacted them late afternoon and was told I would have to call back on Monday. When I called on the following Monday and explained the problem they said there was an IT issue and then "dug out" the 7 enquiries and forwarded them on to me.
I had to apologise to the enquirers, 6 of whom had found somet...
Read morehing elsewhere because in the delay in responding. Since that Time I have been calling and emailing every day and now 1 1/2 weeks later the problem is still unresolved. I have wasted 2 weekends and a great deal of my time. I have asked for a full refund, but this has been ignored as have my calls and emails. Avoid this service, it is run by amateurs with zero understanding of customer service.1 comment
Steve
- 4 reviews
- 4 likes
The best way to not have to deal with real estate agents
if you have a little initiative, are happy to spend a little time, not money, then buymyplace is perfect to sell your own home. We sold our home easily, and didn't have to pay $9,000 to some dropkick estate agent.
I would encourage anyone who has a can do attitude to have a crack at selling your own home. Estate agents don't earn their money, anyone can sell a property, you don't have to be intelligent whatsoever.
Good luck!!
1 comment
buyMyplacebuyMyplace
Hi Steve,
Thanks for your review. We're thrilled to hear you found the process of selling privately to be easy and that you enjoyed some well-deserved savings along the way....
Read more Congratulations on your success! We hope to work with you again in the future. - The team at buyMyplaceRuss
- 4 reviews
- 4 likes
Website useless
I'm looking for a rural property in Vic or NSW, I'm a cash buyer. The website will not allow me to enter my preference in area, bedrooms, price, type and all the rest of the preferences. 3 times I have tried in the last four weeks. It's a pity that someone wanting to sell their place has missed out, all because your website isn't up to date or monitored.
Dirt poor in my book
1 comment
buyMyplacebuyMyplace
Hi Russ,
We're sorry to hear you were having troubles using the Property Search section of our website. I'd be happy to put you in touch with a member of our Customer Support team who can help you fi...
Read morend properties that meet your search criteria. Please reach out to our team anytime at 1300 289 697 or support@buymyplace.com.au, we're always more than happy to help.Find out how buymyplace compares to other Real Estate Agents
Know better, choose better.
AJ
- 19 reviews
- 11 likes
Basically a total waste of money.
Finally cancelled our listing with Buy My Place after having our unit competitively priced for over two years. In that time, we had a TOTAL of six legitimate enquiries and three inspections with one being an agent. See once you pay the upfront fee, the only communication you get from them are offers to invest in more features or to 'bump up' your listing. I also seriously question the validity of the many five star reviews on here. If you check all those reviews, they are from accounts with only one recommendation: that being a glowing review of Buy My Place. Something fishy is going on!
1 comment
buyMyplacebuyMyplace
Hi AJ,
Thank you for your feedback. ...
Read more We're disappointed to hear your experience with us was not satisfactory. On average, properties listed via buyMyplace meet the industry average of 90 days on market. We strive to provide our vendors with the support and resources they need to succeed. These include the articles posted in our Help Centre, access to the same features and tools agents use, and assistance from our dedicated Customer Support team. We are currently hard at work to bring an innovative experience to our customers. Your feedback is appreciated, as it helps us identify where we can improve our business and, in turn, our customers' experience. Sincerely, JackieLukeCentral Highlands and Goldfields, VIC
The best way to sell property by far
Bymyplace is the best place to sell. The people that work there were very friendly and customer focused. Nothing was too much for them. I had two agents in Ballarat tell me my block was worth $140000. I sold it for $170000. $30000 more and no agent fees. I had offers after I sold it for $176500. It was my first experience and I absolutely enjoyed it. I felt supported and in control of my own property. I knew exactly who had enquired on my block and was able to talk to them and even made friends with two.
You really are the best person to sell your own property. After some bad experiences with agents I feel energised again in the property market
Thank you
1 comment
buyMyplacebuyMyplace
Hi Luke,
Thanks for your review. We're thrilled to hear you had such tremendous success with selling your property privately. Selling $30,000 above what was expected plus huge savings in agents commissions sure is a fantastic result....
Read more Congratulations on your well-deserved success. It's been a pleasure to be a part of your property journey and we hope to work with you again in the future. - The team at buyMyplaceGood people.... good advice... good company.... helped me sell my property for a better price...
It did take some time to sell My property for the right price, but that was more the location, I was with BuyMyplace.com.au for a time, then tried a realestate agent, the low price offered and pressure by the agent was disappointing, and all about a quick sale to get there commission. I went back to BuyMyplace. So glad I did. I eventually sold my property for $90,000. more than the best offer from the realestate agents, plus saved $20,000. approx in fees.... do the sums.... that's $110,000. price difference.... so one happy camper.... I really...
Read more enjoyed the process of selling myself, and as I built my home, was as it turned out the best person to sell My property. Give it a go you might surprise yourself.... A big Thankyou to BuyMyplace.com.au for there support. Kind regards Dave A.1 comment
buyMyplacebuyMyplace
Hi David,
Thank you for your review. We're pleased to hear you ultimately had a positive experience with selling your property privately. We couldn't agree more - you know your property best, so who better to sell it than you? ...
Read more Congratulations on your tremendous success - savings of $110,000 sure is a fantastic outcome. We are proud to have been a part of your achievement. All the best, we hope to work with you again in the future. - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
BriRichmond-Tweed, NSW
Easy process, saved $$$
Buy my place was an easy platform to use to sell my house. Assistance when i had queries were usually solved by a phone call or online chat. Ihad a sale within 3 weeks and saved close to $15000.
1 comment
buyMyplacebuyMyplace
Hi Bri,
Thanks for your review. We're pleased to hear you found our platform easy to use and that our team were helpful in assisting you throughout your property journey....
Read more Congratulations on your well-deserved success. Selling within three weeks plus savings of $15,000 sure is a fantastic result. All the best and we hope to work with you again in the future. - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
Reliable Smart serviceSouth West, WA
Professional effect service
Saved thousands reliable cost effectiant service by using ByMyPlace , by doing our home work on realestate services we were able see the best money for value was by My Place .
1 comment
buyMyplacebuyMyplace
Hi there,
Thanks for your review. We're thrilled to hear you found our service to be reliable and the best value for money. ...
Read more Congratulations on your well-deserved success and we hope to work with you again in the future. - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
HendosrusPerth, WA
- Verified customer
The Perfect Solution
At first we were a little apprehensive about doing this ourselves, but after receiving very easy to follow instructions from the guys at BMP we were encouraged. We did all the right preparation, including getting an anticipated selling price from a local proper agent, which was actually a bit disappointing if I'm honest.
Our first home open came round - we planned on doing an 1 til 2pm on both Saturday and Sunday. Saturday had a few through, but there was some interest. Sunday was like a weekend market and there was enough interest to sel...
Read morel our home that first weekend - for $40k MORE than the estate agent had suggested. We were stoked. Also very happy to have saved the $16k commission they were gonna charge too. I'd really recommend you try this. Worst case, you don't succeed - so you can still go the old fashioned way and you tried for very little outlay. A big thumbs up from us :)1 comment
buyMyplacebuyMyplace
Hi there,
Thank you for your review and for recommending us. We're thrilled to hear you found our processes easy to follow and that you had a positive experience with selling privately. ...
Read more Congratulations on your well-deserved success. Savings of $16,000 in commissions is a fantastic result, let alone your achievement in selling for $40,000 more than what an agent had suggested! Wishing you all the best and we hope to work with you again soon. - The team at buyMyplaceFind out how buymyplace compares to other Real Estate Agents
Know better, choose better.
Great service. Very visible
We listed our house for rent and got great coverage through all the big web sites that people search.
Listing through Buy My Place cost a fraction of going through an agent.
Great service
1 comment
buyMyplacebuyMyplace
Hi Darrin,
Thank you for your review. It's a pleasure to hear you had a positive experience with leasing your property privately and that our team provided great service....
Read more Please let us know what we could have done better to deserve a full 5-star rating. Your constructive feedback is key to understanding how we can improve our business to provide a better experience to our customers. Congratulations on your success and we hope to work with you again soon. - The team at buyMyplaceJaneSouth-Eastern Region, NSW
Excellent way to sell your home yourself
buyMyplace has a very organised step by step process to market and sell your own home, I'd recommend them to anyone interested in saving commission and willing to do it themselves.
1 comment
buyMyplacebuyMyplace
Hi Jane,
Thanks for your review and for recommending us. We are pleased to hear you found our step by step process to be organised and helpful throughout your property journey....
Read more Congratulations on your success and we hope to work with you again in the future. - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
InvestorPerth, WA
Fabulous Service
Easy to use, extremely cost effective when you are managing your investment properties yourself and do not want to pay an agent to find a tenant for you.. Your property will be advertised on all the big real estate sites, which means extensive exposure. We found excellent tenants in a two week period.
1 comment
buyMyplacebuyMyplace
Hi there,
Thanks for your review. Congratulations on your success with leasing for properties privately. We're pleased to hear you found our service to be cost-effective and easy to use....
Read more We look forward to working with you again in the future. - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
AngeloGreater Melbourne (Metropolitan), VIC
Easy to use and great service
Self-service online application that is easy to use and supported by knowledgeable staff. Whenever I needed to speak to them, a support person was contactable on short notice with all the helpful advice needed.
1 comment
buyMyplacebuyMyplace
Hi Angelo,
Thanks for your review. We're pleased to hear our team were supportive and helpful throughout your property journey....
Read more Congratulations on your well-deserved success and we hope to work with you again in the future. - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
Adam R.Perth, WA
- 3 reviews
- 4 likes
Get the job done your way
I was tierd of real estate agents excuses for not renting my home ..as I've heard all of them..do the job yourself and in my case keep a $100 a week in your own pocket..
1 comment
buyMyplacebuyMyplace
Hi Adam,
Thanks for your review. Congratulations on your well-deserved success with leasing your own property. Being able to pocket $100 per week is a fantastic result....
Read more We hope to work with you again in the future. - The team at buyMyplaceJeffGreater Melbourne (Outer), VIC
Great service
I have sold a number of properties through Buy My Place and the service is number one. The staff are very helpful and prompt in replying to my questions. Great to deal with
1 comment
buyMyplacebuyMyplace
Hi Jeff,
Thank you for your review. Congratulations on your continued success with selling your properties privately. We're glad to hear our team have been prompt and helpful to you - we are proud to be a part of your achievements....
Read more We look forward to working with you again in the future. - The team at buyMyplaceFind out how buymyplace compares to other Real Estate Agents
Know better, choose better.
Cynthia RyanSouth East Queensland, QLD
Best move I could possibly make!
So happy we decided to sell our house privately with the help of BuyMyplace. We were in control of inspections and had positive advice when we required it. The team were always accessible, friendly and very professional.
1 comment
buyMyplacebuyMyplace
Hi Cynthia,
Thank you for your review. We're pleased to hear you enjoyed the process of selling your property privately and that our team were always friendly and professional. ...
Read more Congratulations on your well-deserved success and we hope to work with you again in the future. - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
Jeff H.Darling Downs, QLD
All too easy.
I would highly recommend using buymyplace as it's easy to navigate the website, and the contact staff are more than helpful - i certainly found that out first hand. Not to mention the fact that i saved around $16,000 in commission fees. Go for it !!
1 comment
buyMyplacebuyMyplace
Hi Jeff,
Thank you for your review and for recommending us. We're pleased to hear you found it easy to navigate our site and that our team were helpful throughout your time with us. Savings of $16,000 in commissions sure is a fantastic outcome. ...
Read more Congratulations and we hope to work with you again in the future. - The team at buyMyplaceJohnMetropolitan Adelaide, SA
- 2 reviews
- 2 likes
More in my pocket for very little hassle
Listing on buymyplace is such a simple procedure, just take and upload photo's from your smart phone and write some detail. I saved $45.90pm+GST by being my own property agent.
1 comment
buyMyplacebuyMyplace
Hi John,
Thank you for your review. We're pleased to hear you found the process of selling your property privately with us to be simple. Congratulations on your well-deserved success and we hope to work with you again soon. ...
Read more - The team at buyMyplaceThe reviewer stated that an incentive was offered for this review
Selling our house
Selling our house was so easy with buymyplace would recommend to anyone who wants to save on commission. Service was amazing and all staff friendly, online portal was easy to use.
1 comment
buyMyplacebuyMyplace
Hi John,
Thank you for your review. We're happy to hear you found the process of selling your house privately with us to be easy and that our staff were helpful throughout your time with us. Congratu...
Read morelations on your success and we hope to work with you again soon.The reviewer stated that an incentive was offered for this review
Bruno
- 2 reviews
- 1 like
Best thing since sliced Bread!
Buy Myplace were fast, friendly and helpful with my rent properties. This is the 4th Rental I have advertised on Realestate.com thru Buy Myplace and have leased with great success. Thanks Buy Myplace.
1 comment
buyMyplacebuyMyplace
Hi Bruno,
Thank you for your review. Congratulations on your continued success with renting your properties privately. We look forward to working with you again soon. ...
Read more - The team at buyMyplaceQuestions & Answers
Joeasked
How does buymyplace make money?
1 answer
You pay an upfront set fee. Its the most honest way to sell your home as you cut out the sleazy real estate agent. Id never use an agent again. Its not for everyone but if you are a doer, give it a crack.
sandraasked
We have an deceased estate to sell, estate agents want the earth to sell is, how can we sell our mothers house with out these greedy people?
1 answer
buyMyplacebuyMyplace
Hi Sandra,
Thanks for your question. We can help you sell your mother's property online so you don't have to use an agent! With our process, there is one small, fixed fee - once you achieve your successful sale, the profits are 100% yours to keep.
I'm happy to put you in touch with our Private Property Specialists for a free consultation over the phone if you'd like? They are best placed to explain the process of selling privately, answer all your questions, and help you decide what's best for you.
Kind regards,
Jackie
Frank Fasked
Who organises the sales contacts?
Who holds the deposit?
2 answers
U still gotta get a solicitor who does this
buyMyplacebuyMyplace
Hi Frank,
Thanks for getting in touch. Bri is correct - it is necessary to engage a conveyancer/ solicitor to manage the legal aspect of selling your home. Please don't hesitate to let me know if you have any further questions, we're more than happy to help.
- Jackie
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buyMyplacebuyMyplace
Hi Don,
We are disappointed to hear about your experience. Our team worked diligently to resolve the functionality of your property enquiries and kept communication with you throughout. Your refund r...
Read moreequest has been granted in this instance. We wish you all the best for the future.