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Caesarstone

Caesarstone

2.9 from 79 reviews

Reviews

2.9

79 reviews
5
(32)
4
(2)
3
(6)
2
(5)
1
(34)
  • Customer Service
    4.0 (31)
  • Timeliness
    4.0 (29)
  • Job Satisfaction
    4.0 (27)
  • Rates and Fees
    4.0 (27)
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Suzanne

SuzanneSydney, NSW

Love the look and finish

published

Bench tops are beautifully finished and provide the perfect finish to my new kitchen. The surface is easy to clean and has a lovely sheen, the marbling is subtle and elegant.

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AlanM

AlanMSouthwest, VIC

Cracks and no customer support avoid it.

published

Had it in our kitchen for 6 months it cracked and separated on a join. No support from Caesar stone. My kitchen maker replaced it. Two weeks later, it cracked again in same spot.

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Michelle CA03027-01

Michelle CA03027-01South East Queensland, QLD

  • 2 reviews
  • Verified customer

Beautiful benchtops

published

We replaced our kitchen and got Caesarstone benchtops...I am so happy! The people who fitted the benchtops were wonderful, very professional and helpful. I would recommend this product to everyone...they just look so beautiful.

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Happy

HappySouth East Queensland, QLD

Nimbus - Great product

published

Have the Nimbus Caesarstone in our home, thru Metricon. Product is really great, Caesarstone cleaning products really do bring the product back to original shine - once I followed the demo on the website, made a great difference, even cleaned up turmeric stains. Have had the Caesarstone for 3 years now and still looks like new. Had a problem trying to register for warranty, staff were most helpful and sorted out for me.
Thank you.

Mix

MixIllawarra, NSW

  • 2 reviews

Product cracks and stains and Caesor stone wipe their hands of it - despite warranty claims

published

My bench is only 1 year old and has fractured - we rang caesor stone and after 5 weeks of chasing them they have wiped their hands of it. Product also chips and stains, despite how careful you r with it.
I will NEVER deal with this company again. Poor product and poor customer service and warranty that is not worth anything

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Michael T.

Michael T.Sydney Surrounds, NSW

exceeds expectations

published

Choose Nordic Loft to go with white cabinets. Looks fantastic. Installed through Kitchen Connections and Gosford Marble and Granite. Whole procedure went like clockwork, expertly measured and installed. Highly recommended.

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SHEILA

SHEILASydney Surrounds, NSW

  • 2 reviews

fantastic product

published

First time ever I have had Caesarstone - wish I'd got it ages ago! Chose White Shimmer which is lovely. Installers arrived on time, were very efficient and did a fantastic job. I love my new kitchen! Highly recommended from this supplier.

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Robert

RobertSouthwest, VIC

  • 2 reviews

Cleaning Kit "the best product I have used".

published

I bought an established house that had been leased prior to being put on the market. I got in touch with your office and received a complimentary cleaning kit. Your cleaning product did everything that you claimed it would do. I was really pleased with the finished look of the bench tops that had a lot of marks etc on them. Thank you

Customer Service
Pikku80

Pikku80NSW, 2174

  • 2 reviews
  • Verified customer

Expensive stone that cracks

published
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Glenda

Glenda

  • 2 reviews

I just love it

published

I chose white shimmer for my bench tops in the kitchen, laundry and vanity. It is beautiful and versatile. The installers did a great job. I love the finished product and would recommend it to everyone.

Kace

KaceSouth East Queensland, QLD

Disappointed

published

Our kitchen benchtop has a chip and the installers didn't polish the tops so the benches look dull and are covered in dust and finger marks left by the installers. We are not happy.

4 comments
Caesarstone
Customer Service TeamCaesarstone
Kace
Kace

The house is a brand new build by GJ Gardener. During handover, a chip in the benchtop was discovered. GJ is supposedly getting the chip repaired and benches polished but this has yet to occur.

Kace
Kace

ps, Caesarstone contacted me to provide a review, not the other way around.

Charlie B

Charlie BGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Enhances the new kitchen

published

We selected London Grey with a subtle fleck through it, initially dull somewhat and not told by installer that there was a warranty registration. Would prefer a more shiny finish

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Mick Horban

Mick HorbanLaunceston, TAS

My Caesar stone bench top.

published

I’m very happy with my bench top. I think it looks great, the fit and finish is superb. I would recommend this product to anyone. Thanks Ceasarstone, you gave me a very nice looking kitchen.

Angela

AngelaSouth East Queensland, QLD

  • 8 reviews

Beautiful Caesarstone benchtop - could not be happier

published

Beautiful, easy to maintain - looks amazing. We could not be more delighted with the look and feel of our Caesarstone benchtop. We considered other materials but this one had the best range and we were impressed with how sturdy and resilient it is in a family kitchen.

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Alvin C.

Alvin C.

  • 2 reviews
  • Verified customer

Really love our new Caesarstone benchtop

published

We did a lot of research into what type of benchtop we wanted in our remodelled kitchen. It always came back to Caesarstone Turbine Grey. We are very happy with the look & feel of it. It may have cost a bit more, but to pay almost as much for a lesser product would have been a waste.

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Deb

DebSydney Surrounds, NSW

Love the colour

published

Am very pleased with my new benchtop. Looks great. The company that installed it could have done a better job on the joins & they took forever to return my offcuts.

Customer Service
CCB

CCBSouth East Queensland, QLD

  • 2 reviews

love the matt finish

published

Our matt bench tops have a great feel that makes you want to touch them and feels really solid and high quality. The bench tops look fantastic and have been a piece of cake to look after. Yes they do absorb some colour from wine and the like but this wipes away with a cloth with minimal pressure.

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AnnC.Oz

AnnC.OzSouth East Queensland, QLD

  • 2 reviews

A cool kitchen worktop

published

It creates a cool surface to work on, and easy to clean. The supplied cream cleaner and fine scourer gives a lovely polished look when and if you need to use it. The cutting / fitting company could have matched one of the joins to blend the surface pigmentation better but that was a minor annoyance.

Job Satisfaction
Cheryl L.

Cheryl L.Greater Melbourne (Outer), VIC

  • 12 reviews

Looks fantastic

published

Just going through a kitchen renovation, and when the Caesarstone benchtops arrived, wow!! It looks great, the colour tones in so well with the cupboards to give them a lift.

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Happy customer

Happy customerSouth East Queensland, QLD

Beautiful!

published

We installed new kitchen top and 3 new vanity tops using different standards in Caesarstone from standard to Luxe and love them all. The colours are stunning and we receive compliments including professionals. We could not be happier with the service.

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Page 1 of 4

Questions & Answers

Sharyn K.

Sharyn K.asked

I am a huge fan of Caesarstone and have used it again in my new house but this time I have problems, who do I talk to?

3 answers
Charlie B
Charlie B

What are your concerns

Angela
Angela

Talk to your installer as a first step and they will probably refer you to Caesarstone if they can’t fix it

Caesarstone
Customer Service TeamCaesarstone

Hi Sharyn, Can you please reach out to us via the Contact page on our website, and one of our team will be in touch. Thanks.

Jannine N.

Jannine N.asked

Our outdoor Ceasarstone Benchtop has faded from the Sun we weren't told at the time it wasn't suitable for outdoor we live in North Qld. Feels very rough on the surface can it be fixed or refunded its only few yrs old not wanting to replace just yet.
Thankyou JannineNapier

1 answer

As per their warranty - https://www.caesarstone.com.au/Portals/0/Documents/2015%20Caesarstone%20Warranty%20Guide.pdf
It would be void as it has been used in an outdoor environment.

R.M.

R.M.asked

I was about to choose Caesarstone Raw Concrete for our new house because I loved the look of it and the video on Caesarstones website with Maggie Beer drooling over it had me hooked. After reading the reviews I am not so sure about it. Has anyone had Raw Concrete or any other colour and are happy with it? I'd love to hear from you!

2 answers
Paul
Paul

Have just had raw concrete installed in kitchen and bathroom a week ago. Absolutely terrible. Just had the Caesar rep in to discuss and he didnt want to know about it. Thats just what happens as each batch is different! There are unsightly marks everywhere which looks like it hasnt been cleaned. Horrible!
STAY AWAY

R.M.
R.M.

k you for your answer. I asked my sister how she went with her kitchen as she has Caesarstone Alpine Mist. She said its absolutely fine, so it must be the concrete finish that everyone is having trouble with. I'm glad I read some reviews first. I am surprised Casesarstone haven't taken it off the market with all the bad feedback Rugged concrete has had.

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