Caesarstone

Caesarstone

 Verified
4.2

594 reviews · Statistics

PositivevsNegative
79% · 469103 · 17%
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Return Claim MadeYes (2) · No (105)
Product Quality
4.5 (107)
Shipping
4.8 (25)
Customer Service
4.6 (410)
Timeliness
4.5 (388)
Job Satisfaction
4.5 (368)
Rates and Fees
4.3 (322)
See the Best Kitchen Renovators in 2024 as rated by Australians on ProductReview.com.au.

Reviews

594 reviews
Michelle
Michelle
 

Caesarstone Fresh Concrete chips with normal usage!

Simply washing pots and pans and loading the dishwasher, has left our countertop chipped in multiple places. It started as soon as we got it, and less than a year since it was installed, we have multiple, visible, chipping all along the inside rim of the counter in front of the sink and the outside rim in front of the dishwasher. Infuriating, considering the cost. It also, naturally, feels rough. Pans also leave grey marks inside the rim which we have to constantly remove with a magic eraser. Show details
Product Quality
Shipping
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Julie Roberts
Julie Roberts2 posts
 

A great product

Is very easy to keep clean looks good. When needed help easy to deal with. Show details
Mary
MaryNSWSydney, NSW3 posts
 

Excellent product

The product itself is versatile, durable and practical. I understand that the concern is around the handling of the product and the harm it may cause to the people that have to work with it. Surely with all of today’s technology we can peruse a satisfactory result for the handling of the product which will benefit the user, supplier and manufacturers. I love the product. Show details
ginny LUNN
ginny LUNN4 posts
 

Ruins my clothes

Apart from disliking black benchtops, I, along with friends find rubbing against this product puts holes in our clothes, I wish I could have it replaced, that would be very expensive, other thsn that I would love to have it sprayed a light colour and sealed so as not to ruin clothes Show details
Product Quality
Caesarstone
Caesarstone   DM   
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Salle
SalleQLDSouth East Queensland, QLD
 

Kitchen benches - Atlantic Salt

This is the most functional bench top with the simple look of quarts. Easy to keep clean, no noticeable staining. Looks great. Very happy with it. Have received many compliments. Show details
Product Quality
Customer Service
Timeliness
Job Satisfaction
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shirlpete
shirlpeteVICGreater Melbourne (Outer), VIC3 posts
 

Love the look and easy to keep clean

The installation was rapid and well done. The only minor problem is a little repair that is required - we contacted the company who said someone would come and fix it when they were in the area - that was in July and it’s now November and they haven’t been
Job Satisfaction
Jenny
JennyQLDSouth East Queensland, QLD3 posts
 

Awesome

Very professional, extremely happy with stone and installers. Quick and helpful. Show details
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Susan
Susan2 posts
 

Helpful advice

I appreciated advice on how to remove a mark on our new cloud concrete Caesar stone vanity top.
The very helpful person on the phone also sent me a complimentary cleaning kit which solved my problem. So thank you Show details
Happy Kitchen Queen
Happy Kitchen QueenNSWHunter Region, NSW
 

Awesome product not only adds value but guarantees you peace of mind. Money well spent

Love caesarstone .. having used all synthetic and natural stones in my 9 homes over 56 years … this is my favourite go to product .. so easy to care for and looks amazing Show details
Perth
Perth
 

Excellent job

The two guys who came out to install my stone were very friendly and happy. They did an amazing job on the joins Show details
Merilyn
MerilynNSWSydney, NSW2 posts
 

Stone benchtop

Great product, my new kitchen benchtop looks great.
Punctual and friendly installers who quick and professional Show details
Susan van der Stelt
Susan van der Stelt3 posts
 

Satisfied +

We chose our colour Oyster..measurements were taken, check measurements and installation took place. Very happy with our new look. Easy to maintain and
clean . Show details
Thanks Lounge Lovers
Thanks Lounge LoversSAMetropolitan Adelaide, SA3 posts
 

This company is criminal

We built our home and decided not to use Essastone from our builder’s range and paid $4000 more for Caesarstone. This product stains more than any other of the 4 types of manufactured stone that I have had. I have had no support from the company but after reading the reviews, I don’t expect any. Wish I had reviewed prior to purchasing. Buy Essastone. My other wet areas are fine. I am devastated. Show details
Stanifs
StanifsQLDSouth East Queensland, QLD4 posts
 

Excellent workmanship

We had our kitchen benches and splash backs measured first, then Nathan measured it again to ensure it would fit up our stairs and into our unit. It was a perfect fit, his workmanship was excellent and his support fabulous. The silastic was done expertly and we love our stone choice. The vein matched our surfaces and love our new kitchen. Show details
E Te P
E Te P
 

Excellent service

First install had a imperfection in the stone but they were quick to rectify and did a great job. Show details

Questions & Answers

Therese
Therese

Reaching out to see if anyone has had palm shade installed. I absolutely hate it- I sit here looking at what is a cleaned bench to see wipe marks of different shades, water stains and general discolouration . Everything stains it and so it’s upsetting looking at this each day and the sinking feeling that nothing can be done. My bench is four metres long and 1000’s was spent only 6 months ago

Caesarstone
Caesarstone   DM   
Diane L.
Diane L.

Hello- is there anything else I can do to remove water stains and wipe marks from my Caesarstone Cloudburst countertop. I have tried the recommended methods. The matte finish shows every mark if it is not completely dried with paper towels at all times. It will even leave marks from drying with a dish cloth. This is impossible to maintain. You cannot set a glass of water on it or it will leave a ring. I have to cover my counter top with mats and cutting boards just to use it. Anything that is wet or has some moisture to it that is placed on it will leave marks. I am very disappointed with this product. I also have a chip on the edge and need to know if this can be repaired. Can the Caesarstone be resurfaced with a different application?

Nea fisher
Nea fisher  
Diane L.
Diane L.  
Adrienne Brass
Adrienne Brass

I have a primordia (the natural-look without the polished surface) benchtop.
I hate it, I bought the caesarstone products to help with cleaning it but they don't work.
Is it possible to put a gloss sealer on it to help keep it clean?
Anxiously awaiting your response.

Caesarstone
Caesarstone   DM   
See all Caesarstone questions

Details

CategoryOnline Shops, Kitchen Renovators, Home & Garden Shops and Physical Shops
Offers Free Standard Shipping No
After Sales ServiceYes
Visit official website

Contact info for Caesarstone

Mon9:00 am - 4:00 pm
Tue9:00 am - 4:00 pm
Wed9:00 am - 4:00 pm
Thu9:00 am - 4:00 pm
Fri9:00 am - 4:00 pm
SatClosed
SunClosed

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