Excellent service and the cake was delicious. My parents address wasn’t being recorded so I made a call and the guy made me feel at ease and changed it to the correct address. Thank you
The cake I ordered was honestly the best cake I’ve ever tasted. It arrived on time - organised and easy delivery. Stored well until the event. Transported well to the event. Looked gorgeous and tasted magnificent - out of this world delicious. 10/10. Have already been back for more! Highly recommend Cake Mail. My first and only choice. For birthdays and fun treats.
The cake turned out so pretty, I loved the decorations and the picture came out just how I wanted it, the cake was so delicious. Thank you Cake Mail team, I would definitely recommend you ☺️
Reviews with attachments
This cake was amazing. Can't go wrong with this one Show reply
Ferrero fountain cake – Loved the Ferrero fountain cake how it’s different and the sauce flowing down when you pull off the cover will definitely purchase again.
It was okay cupcakes way better – The cake itself didn’t crumble but the icing did camble and was very hard to cut the delivery was perfectly on time. Very happy with that but don’t put your cake in the fridge unless you want it to fall apart but very pretty n yummy, Was also abit hard to get the caramel through the cake
First Time and inloveeee – First time ever purchasing a cake from cakemail and did not disappoint me and my family, was so delicious and wanted more. Thank you for the cake Show reply
Fantastic – Cake arrived earlier then the ETA, was perfect when I opened the box. We were all very excited to eat it and it tasted delicious!
Delicious and delivered on time honestly no complaints would order again
Absolutely beautiful ❤️ taste so nice I will be ordering again
turning 29 never tasted so good. Quick delivery, great tasting cake and a very one complicated how good it was.
Easter-tastic with Cake mail ❤️ Everyone was delighted beautiful and delicious!!
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Such a nice cake. My son loved his birthday Kit Kat cake. Cake was moist and decadent. Loved the convenience of delivery.
Quick and handy! Cake came looking great and tasted delicious
Lovely cakes and delivered on time . Perfect choice for any occasion cake . Good job guys
I had ordered the Halloween cake. The quality and presentation was exceptional Taste was amazing, my friends asked me specially where I have ordered from. Had a wonderful experience with delivery.
Lovely cake and cupcakes I personally loved the pistachio cupcakes
Positive reviews
Happy with the service, asked for Gluten free and a request to delivery time which was adhered to . Great service team! Cake was good , very creative. Thanks for making the day special
This Ferrero Rocher cake is, without a doubt, the best cake I have ever tasted. From the very first bite, it was pure indulgence — rich, moist chocolate layers paired with a heavenly hazelnut cream, all topped with that unmistakable Ferrero Rocher crunch. The balance of flavours is flawless: decadent without being too sweet, with just the right… Read more
amount of nutty texture and smooth creaminess.
It truly feels like a celebration in every mouthful. If you love Ferrero Rocher (or even if you don’t think you do), this cake will win you over instantly. An absolute showstopper — I can’t recommend it highly enough. thanks a lot cake mail
I didn't know what to expect, as I ordered cake without any recommendations. It came on time. One thing I have to mention - I really liked that driver was wearing more smart casual clothes. Cake was absolutely amazing. I wish I have found that place earlier.
Negative reviews
Bought this for my dad’s birthday. The cake was disgusting .There wasn’t even icing inside the cake. Even Woolworths cake tastes better than this. Will never buy from this company again.If I could give no stars I would.
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Ordering was easy, great options and fast delivery. Communication was good, loved that I could track my order. An sms with tracking details would have been better as I didn’t have too much time to keep checking into my email. Cake sizes are disappointing though. I ordered a medium and everyone was a bit shocked at how small it was. Overpriced for… Read more
both the size and the quality of the cake. Other similar cake businesses are selling cakes bigger and more affordable. Probably won’t use this company again because of our dissatisfaction with size and price.
Disappointed! – I ordered a cake for my husband’s birthday. The day it was being delivered was really hot. Unfortunately the cake box isn’t insulated in any way, so it arrived hot and partially melted. Had I known it wouldn’t be kept cool, I wouldn’t have ordered it.
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Recent reviews
Delivered on time, great cakes. It was a gift, and they sent a photo and said how good the cakes were. The customer service is great (I had to edit the delivery address after I’d sent the order, and it was no hassle.). Great service, thank you
Cake Mail really came through with everything for me; from communication to presentation, I was honestly so grateful to the team for everything. Ordered the Nutella with Ferrero and everyone absolutely enjoyed it. Not to mention they had to deliver it with the melted chocolate still being intact and beautifully well done. Jayde answered all my… Read more
questions in a quick timely manner and her customer service was amazing. Thank you, Cake Mail. You guys are honestly the best!
We absolutely loved the vegan cake! It was perfect in every way — delicious, beautifully decorated, and exactly what we hoped for. The delivery was right on time, and the team was super nice and friendly throughout the process. We’ll definitely be ordering from them again! My 4 year old son added some extra lollie decoration.
the cake , balloon n everything that it came with turned out exactly how it’s pictured ! 10/10 ! ordered after the cut time of same delivery but they still managed to uber the cake over on the same day in time. was very happy with how everything turned out , thankyou !!
Cake itself was beautifully done and moist to taste. Exactly as ordered and pictured. Box was excellent for storage with a tip about not putting in the fridge- I didn't know that! However the cake was just left at the door. Better to ring the doorbell, let anyone who's home that it's arrived. I was busy with the party and had no idea it had arrived until I let someone in.
I use cakemail for all my cakes when needed to celebrate my friends birthdays its a great gift to give delivery is fast and product of cakes over the years have been amazing I have tried many different ones and the feed back from them has been wonderful even the presentation of the cakes
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