Cancer Council Ultra Sunscreen
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Reviews
Never buying again
Used this sunscreen in April on a family holiday. woke up next morning with my face feeling hot and swelling and a rash all over my face , I've never had a bad reaction to sunscreen before took days to go away by taking Antihistamines.
Not good end to a lovely holiday.
... Read more
Definitely not
Irritate my skin and it damaged my skin. I feel like my face got burned after applying it for a few times.
Hi Jacque,
We are sorry to hear about your experience using our Ultra sunscreen.
... Read more We take the quality of our sunscreens very seriously and would like to look into this for you. To do so, we’ll get our sunscreen partners, Vitality Brands Worldwide, to contact you to get some more information. Could you please send an email to product@cancer.org.au with your phone number so someone can get in touch? Alternatively, if you would like to call our sunscreen partners directly, you can ring them on 1300 364 515 or via email at info@vitalitybrands.com. They are available 24 hours a day. Thank you and sorry again to hear about your experience. Emilia (Cancer Council product team).
Terrible product
I'm visiting from the UK and thought a local sun cream would be tried and tested. This is rubbish and I got burnt while using it after a short while in the sun. I'm surprised and disappointed. This offers very little sun protection.
... Read moreHi Roz,
Thanks for your comment – we are so sorry to hear about your experience with our Ultra Sunscreen.
We take complains seriously, and to follow this up we’d like to get our sunscreen partners, Vi
How can this be even sold? It’s dangerous.
Currently on holiday in Mauritius and wanted some factor 50 sunscreen. Used it this morning on my children and myself, we are all badly burnt, especially the little one who is 4. Considering the number of bad reviews that I have just read, can someone explain how this is allowed to be sold and with the approval of the cancer council? I thought I could trust an Australian brand while out of Europe, clearly not. This is appalling. I am surprised no one has yet sued them to be completely honest.
... Read moreHi Bea,
Thanks for your comment – we are so sorry to hear about your experience with our Ultra Sunscreen.
To follow this up, we’d like to get our sunscreen partners, Vitality Brands Worldwide, to get in contact with you.
Find out how Cancer Council Ultra Sunscreen compares to other Sunscreen & Sun Protection Products
Know better, choose better.
So sick
My son and I have fair sick and we’re out of sunscreen as cancer is something close to my heart I thought I would support the cancer foundation and of course I bought the 50 plus. I applied it 30 mins before entering the water and then again before we got in and every hour for the four hours we were in the pool to come home and have showers and we are both red raw and sick!
Hi Donna,
Thank you for your message regarding our Ultra sunscreen. We are very sorry to hear about your experience with the product.
... Read moreWe take the quality of our sunscreens very seriously and would like to look into this for you. To do so, we’ll get our sunscreen partners, Vitality Brands Worldwide (formerly known as Skin Health), to contact you to get some more information. Could you please reply with your phone number so someone can get in touch? Once you pass that on to us, we’ll forward your message to Vitality Brands Worldwide, so they can give you a call regarding this as soon as possible. Alternatively, if you would like to call our sunscreen partners directly, you can ring them on 1300 364 515. They are available 24 hours a day. Thanks Emilia
My face got burnt anyway???
Bought this sunscreen a few days ago, as the sunscreen we had was very old and I wanted some good quality stuff. Applied it today when I went swimming, and did everything right, and yet my face still got burned! I even put extra sunscreen on my nose, forehead, and under my eyes, and waited at least 20 minutes before going in the water, and re-applied it 2 hours later, again with extra attention to the face, and yet I've come home with a red, sore, and stinging face! What gives?
... Read moreHi Felicity,
Thank you for your message regarding our Ultra sunscreen. We are very sorry to hear about your experience with the product.
... Read moreWe take the quality of our sunscreens very seriously and would like to look into this for you. To do so, we’ll get our sunscreen partners, Vitality Brands Worldwide (formerly known as Skin Health), to contact you to get some more information. Could you please reply with your phone number so someone can get in touch? Once you pass that on to us, we’ll forward your message to Vitality Brands Worldwide, so they can give you a call regarding this as soon as possible. Alternatively, if you would like to call our sunscreen partners directly, you can ring them on 1300 364 515. They are available 24 hours a day. Thanks Emilia
This is the worst sunscreen I have ever used !
This product is relatively easy to apply. Sticky after application. I used the standard SPF 50 Plus sunscreen in the tube and there was no results. Everyone that used it got burnt exactly like no one used any sunscreen. We reapplied this twice in a 3 hour period and noticed the burnt skin on ourselves as soon as we hit the shade. I thought this product would be most effective considering it’s ‘Cancer Council’. Would never recommend this product to anyone, even considering it is ‘Cancer Council’ made. Beware people !
... Read moreHi Laura,
Thank you for your message regarding our Ultra sunscreen. We are very sorry to hear about your experience with the product.
... Read moreWe take the quality of our sunscreens very seriously and would like to look into this for you. To do so, we’ll get our sunscreen partners, Vitality Brands Worldwide (formerly known as Skin Health), to contact you to get some more information. Could you please reply with your phone number so someone can get in touch? Once you pass that on to us, we’ll forward your message to Vitality Brands Worldwide, so they can give you a call regarding this as soon as possible. Alternatively, if you would like to call our sunscreen partners directly, you can ring them on 1300 364 515. They are available 24 hours a day. Thanks Emilia
It's like it washed off as soon as we entered the water
My partner and I have used this sunscreen for a week and covered our complete body, this resulted in being burnt everytime.
We followed the instructions however this did not make a difference.
The fact that it's 'cancer council' you would think it would be the best one however I will never buy or apply this again, extremely disappointed and our bodies are very sore and burnt.
Hi Katie,
Thank you for your message regarding our Ultra sunscreen. We are very sorry to hear about your experience with the product.
We take the quality of our sunscreens very seriously and would li
Worst sunscreen ever
With my wife currently going through treatment for melanoma, we wanted to be extra careful with sun protection during our summer holiday. Applied this SPF 50+ sunscreen liberally 20 mins before sun exposure and again after an hour in the water, but myself, wife and two small children all got burnt.
I thought the "Cancer Council" adding their endorsement to this product would mean we'd be less likely to suffer sun damage, not more.
Shame on them for selling their brand to a substandard product for a few bucks at the cost of the public's safety.
To answer the questions posed on this form:
It's easy to apply and doesn't feel greasy. But you don't select sunscreen based on feelings so this is irrelevant.
Hi Sasha,
Thank you for your review of our Ultra Sunscreen. We are very concerned to hear about you and your family's experience and are very sorry that this has happened. We would like to look into this further for you urgently.
Find out how Cancer Council Ultra Sunscreen compares to other Sunscreen & Sun Protection Products
Know better, choose better.
So burnt it stings
Terrible product & very disappointed that it has been created/endorsed by the Cancer Council. I'm a fair red head and very concious of being in the sun. I was in the sun for 3 hours and reapplied the 50+ roll on after 1.5 hours. My 3 year old son is also badly burnt.
Hi Jessica,
Thank you for your review of our Ultra Sunscreen. We are very concerned to hear about you and your son's experience and would like to look into this further for you urgently!
Don’t waste your money
My kids and I used it today at the beach and all 3 of us are now sunburnt. We were at the beach a total of 3 hours and reapplied at 1.5 hours. I used my usual tinted moisturiser with spf on my face and it’s not burnt at all even with swimming. Wouldn’t recommend this product at all and would give zero stars if possible
... Read moreHi Jen,
Thank you for sending through your review. We are very concerned to hear about your experience and would like to look into this further for you urgently!
Worst sunscreen
Avoid this product . Whole family burnt after using this product .
... Read moreHi Kate,
Thank you for your message regarding the Ultra sunscreen. We are concerned to hear about your experience and would like to look into this further for you urgently!
... Read more To do so, we’d like to get our sunscreen partners, Vitality Brands Worldwide (formerly known as Skin Health), to get in contact with you. If you could please supply us with your best contact number and someone from the Vitality Brands Worldwide team will be in touch as soon as possible. Sorry again to hear of your experience. Kind regards, EmiliaFind out how Cancer Council Ultra Sunscreen compares to other Sunscreen & Sun Protection Products
Know better, choose better.
Might as well not wear sunscreen.
My family of 5 (3 kids and 2 adults) all got severely burnt after using the Ultra Cancer Council sunscreen. We reapplied every two hours but at the end of the day we were all red raw!
... Read moreHi Meegan,
Thank you for your message regarding the Ultra sunscreen. We are concerned to hear about your experience and would like to look into this further for you urgently!
... Read more To do so, we’d like to get our sunscreen partners, Vitality Brands Worldwide (formerly known as Skin Health), to get in contact with you. If you could please supply us with your full name, phone number and someone from the Vitality Brands Worldwide team will be in touch as soon as possible. Sorry again to hear of your experience. Kind regards, Emilia
Sunburnt badly!
I have never experienced sunburn like this before.
I'm always very concious of wearing sunscreen outdoors and I have never had any issues being burnt before. This sunscreen is terrible and does not work. I was burnt badly, will never use it again and am sad to see the cancer council has put their name on it!!
Hi Nat,
Thank you for your message regarding the Ultra sunscreen. We are concerned to hear about your experience and would like to look into this further for you urgently!
... Read more To do so, we’d like to get our sunscreen partners, Vitality Brands Worldwide (formerly known as Skin Health), to get in contact with you. If you could please supply us with your full name and phone number, someone from the Vitality Brands Worldwide team will be in touch as soon as possible. Kind regards, Emilia
Doesn’t work at all.
I used this, reapplied after 1.5 hours and spent 2.5 hours in the sun and am completely burnt. I am on day three of recovery from the burn and passing through the “hell itch” phase. Do not buy this product. I can’t believe cancer council is endorsing it.
... Read moreHi San,
Thank you for leaving your comment. We are so sorry to hear about your experience with our Ultra sunscreen.
To follow this up, we’d like to get our sunscreen partners, Vitality Brands Worldwid
Questions & Answers
I applied Cancer Council 50+ yesterday afternoon and inadvertently rubbed it into my left eye. The stinging was painful and I was unable to open my eye for several hours. I did wash it out with water which helped a little. However this morning my eye is still not right and my vision is blurry. What can I do?
I would go to a GP and get some antibiotic drops u have an infection / irritation
I am using Cancer Council SPF50+, particularly on my arms when I play golf.
This season I have had a sharp reaction: blotchy red marks, skin irritation, itchiness. In previous years I have used a different brand with NO reaction at all.
Is it the Cancer Council sunscreen? I don't know, but can't think of any other possible source. It has been persisting for a month now, and has barely eased after I stopped using the sunscreen and took to wearing long sleeved shirts.
Next stop is to see my doctor.
having purchased Cancer Council 50+ sport sunscreen as the usual brands of Ego and Hamilton that I buy were not available I have been disgusted and appalled. Used it for the first and last time yesterday and got extremely burnt whilst outdoors and not in direct sun for a little over an hour. I have had the skin condition of vitiligo for most of my life, 42 years so the lack of protection was especially damaging. I would like to know why this product is even on the market given your lack of reputable quality testing, or at least clear and explicit warnings at point of sale.
Get an answer from our members and Cancer Council representatives
Details
| Category | Sunscreen & Sun Protection Products |
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Hi Elissa,
... Read more a cornerstone of our business. To address this matter comprehensively, we'll be liaising with our partners at Vitality Brands Worldwide. Could you kindly share your phone number with me at product@cancer.org.au for them to reach out to you directly?Thank you for reaching out regarding your experience using our sunscreen. We're really sorry to hear about the reaction you have had.
Our dedication to providing high quality sunscreens is