My son called Capital Plumbing on a Saturday morning as the sewer pipe was overflowing. Capital Plumbing attended within a few hours and did the job of clearing the pipe and was there for around half an hour. The tradesman told me son the bill would be $455. I rang the office immediately, the woman refused to answer any questions and told me to ring back on Monday. The bill was emailed on the Monday and was $544.50. In hindsight I should have flown back to the Gold Coast and did the job myself, it is not rocket science.
- Tradesman are good both on plumbing and electrical side.
- Variety of services provided is very reasonable and they attempt to assist in any and all problems they can.
- As soon as an issue arises they will attempt to fix the problem as soon as possible.
- There are a few tradesman who are disrespectful to clients or deliberately rip off clients however aren't pulled into line by the trade managers/owners.
- Very high staff turnover for such a small company. Not a joke... Very high turnover.
- Office staff that are hired ...
The only plumbing company I trust to do the job well!!!!!
As a Property Manager of over 160 properties I have now been using Capital Plumbing for the last 4 years for all my plumbing jobs, as its always a guarantee, that the job is ALWAYS done right the first time!!! They understand the needs of my job and have all work orders done on that day!! I use there 24 hour phone service and no job is too big or small, to early or to late, for this company!!!! My clients are blown away by there customer service skills, work ethics and the compatible prices!!!! WELL DONE CAPITAL PLUMBING......... You guys are amazing at what you do!!!
I Always Call Capital Plumbing.
I have used the services of Capital Plumbing for many years. Jason and the team always follow up with a call to ask me or my tenants , are they satisfied with the work. They are prompt, they are efficient, they have polite customer etiquette . I only call Capital Plumbing . Jennifer Bates DeBrabander..Garnifer & Assoc.
Quick and reliable service
Was told of a water leak in the toilet system 9pm at night by an elderly parent. Was able to asses it could
hold till morning . Rang capital plumbing first thing the plumber was on site 9am the next morning, assesed the system quote a price for a new toilet system, installed cleaned up made the elderly parent feel important, and was finished all before lunch time. Very efficient very clean and tidy and the price was great. Thankyou Capital plumbing
- Verified customer
Presenting the three Ls
Problem: toilet tank outlet is leaking, I bought the parts from Bunnings for him to replace.
What happened: I got charged the 30min call out fee and plumber was there for 15min. Plumber had a look and didn't go anything because the parts I provided doesn't fit. I made a complaint and the reply from them is "you didn't answer the call/text from plumber.... plumber left because he didn't receive any further instructions..."
What really happened:
Late- I got an appointment window between 11am - 1pm. He showed up at 3:37pm. No courtesy call...
The young plumber who came was extremely polite, helpful and arrived on time. His work ethic was fantastic and he just got on with the job and completed it to my satisfaction. We thought it may have taken longer as he had to go away to get some parts. The price was reasonable as well.
Thanks to the team at Capital Plumbing. Great bunch of blokes who sorted our plumbing nightmare in a flash. Would recommend to anyone on the Gold Coast.
Cleared our drains on the weekebd, fixed the broken pipes pronto and didnt charge the earth. Ask about their liyalty program. Saved us. Give them ago.
good discount program, fast service
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