Presumptuous and rude
I am disappointed to say that I attended a viewing for a unit on the weekend in Palmyra and was greeted by a very unfriendly agent from Caporn Young. I was very excited about the property as it was in my price range and in the area I was interested in relocating to.
Not only did this agent barely introduce himself but he made it very clear he felt that I was wasting his time. I approached him and told him I wanted to make an offer. He insinuated the unit was not in my price range and wouldn't let me make an offer. To assume someone cannot afford a property based on two minutes of interactions is not a good agent in my opinion. Will not be viewing properties with this agent again.
Rimu was easily the best property manager we have ever dealt with! Extremely diligent and super easy to deal with! Any issue we had was fixed in days!
Rimu Hill: Best Property Manager to Date!
We have been renting for 8 years now and have not had a property manger as diligent, professional and friendly as Rimu. Enquiries are addressed promptly with clear communication between all parties creating pleasant leasing experience. All of the staff at Caporn Young are friendly and professional sharing the same work ethic.
Very good Property management
we previously used a different property manager and we not very impressed with there service and charges. Caporn - young were recommended to us. What a breath of fresh air they have been, we found they rates very coemptive and there staff have always set a high professional standards. all our queries have been attended to promptly and even the simplest issue was acted on professionally and promptly.
I would defiantly recommend Caporn- Young to any one who is looking for a professional property management team.
Blair has been a fantastic property manager for us.
Top notch property management
I had previously used many different property managers and struggled to find one that was proficient and knowledgeable enough to deliver consistent service at a high level. Caporn Young have an excellent team of dedicated professionals who always deliver on quality and service. I would highly recommend them to anyone requiring their services.
All Class and Customer Service
We had an unfortunate event where the week prior to Christmas we were advised that unfortunately, the property we were leasing had to be re-occupied by the owner for urgent personal reasons.
Caporn Young was brilliant and facilitated the process to the satisfaction of the owner and ourselves.
They located a comparable property for us and negotiated concessions on our move. Coordinated the property availability and we could not have expected nor asked for more.
They were attentive and helpful and contacted us several times a day with updates and help.
They treated us like friends and did all in their power to assist us.
We are delighted with how they handled matters and their standard of service needs to be known by other renters and owners.
A class act, with sincerity and care; and Lee was exceptional.
Peace of mind
Caporn Young managed our investment property in a very professional way. From the beginning their goal was to take only the necessary time and effort from us. If any issue, they were very diligent managing it. I really do recommend their services to all.
People like Rimu Hill. Professional property manager!
have been living in Claremont with Caporn Young for nearly two years. Has experience with three managers, not a fan of the first manager, but the second was good. the last one Rimu, she is just so professional and always tenants-centered, Problem is being solved just so fast!
Maddison Martino: Outstanding Property Manager
High level of diligence, customer service, assistance, accessibility, reliability and accountability! Moreover, she delivers promptly adequate informations and finds solutions!
Simple, efficient and great service
Being the first time leasing my property, I was a bit hesitant about all the things I didn't know. However, my property manager Maddison Martino has been thorough in explaining the whole process to me and it has been a great experience. All of my questions and inquiries have been followed up immediately and I am still yet to lift a finger. I am very happy with my decision to have CY manage my property and a special thanks to Liliana, Maddison and Dale for keeping me updated on its progress.
Liliana and her team pulled out all stops to help secure a lovely home recently for a valued client. Everyone was happy with the outcome. Thank you Caporn Young for your prompt and professional service.
5 stars isn't enough!
If you've ever had a negative experience with a property manager or agency before then Caporn Young are the team to reinstate your faith. After falling victim to poor service, broken promises and generally unprofessional behaviour from a previous agency I have been overwhelmed by the difference in what is accomplished by CY, the ease it's done in and their can do and will do attitude. They've gone over and above for me in resolving multiple outstanding issues, always kept me up to date with progress and never failing to do it with a smile. To say I'm over the moon with my decision to use their services is an understatement and I will be singing their praises to anyone who'll listen. Thank you CY Property Management.
After having my property managed by another agency for the last four years, I returned to the CY team about three months ago.
I would like to thank Liliana Talemaitoga (Business Development Manager North), Maddison Martino (Property Manager) and Dale Stewart (Leasing Executive, Western Suburbs Specialist) for their professionalism and efficiency, as well as for their friendly and helpful manner.
Dale was able to lease my property quickly in a very difficult market and both, Liliana and Maddison, were extremely supportive and pro-active under difficult circumstances in finalising bond negotiations that had been left outstanding by the previous agency. They both went the proverbial extra mile - and more. Communication was excellent and they responded to queries promptly. Thank you, Liliana and Maddi. I look forward to a long-lasting professional relationship with you and CY.
Client of CY
Professional and efficient
Caporn Young manage our investment properties and they do so excellently. They communicate well, and on occasions when there are issues, they are pro-active in trying to resolve them. I have found the property management team to be professional and efficient in what they do.
Reliable, Responsive and Trusted
Blair Kemp and more recently Brooke Simpson and other members of the CY Team have been helping to manage our property on our behalf, for several years now. Leasing hasn't always been easy but this has been more a reflection of the volatile (rental) market and our current personal circumstances (living overseas) rather than the service levels provided by CY. We've always found Blair (& Brooke) easy to deal with, professional and at the same time personable and we have a huge amount of trust and confidence in them acting on our behalf and with our best interests in mind. We would therefore highly recommend Blair (& Brooke) to others planning to lease their home.
Excellent service from Blair at Caporn Young
I have been with CY since 2009 and the service and end result has always been excellent . Thoroughly recommend them .
Incopetent, lack of service, lack of care.
I leased my property through Caporn Young Claremont and the service was terrible, with a complete lack of care from the property manager. I couldnt recommend them to anyone.
Professional and Great Services
The team at Caporn Young Fremantle are really professional and friendly. They are available for appointment to discuss issues in person and offer good, professional advice.
Incompetent and Expensive
I rented out my property through Caporn Young Fremantle. I then wished to sell the property at the end of the tenants lease. The tenant claimed the property was filthy when they started renting, refusing to pay for a professional cleaner at the end of the lease. Caporn Young claimed we could take this amount out of the bond. The tenant then disputed this amount in court and won and I was out hundreds of dollars because they contracted an expensive cleaner. All their contractors were expensive. Had I known I'd have to pay for the costs of cleaning, I would have cleaned myself, the tenant left the property in a rather good condition save for some dust. They charged for over 6 hours of cleaning at a high rate, no wonder the tenant disputed this. They obviously had a lower standard from one tenant to the next, but when I wished to sell the place they tried to get the most recent tenant to pay and lost. They should have absorbed the costs and not pass them on to me because of their earlier incompetence.
They are so unprofessional , we had to deal with so many different stuff whenever they contact us. They are just so painful
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