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Captain Cook Electrical

Captain Cook Electrical

 Verified
Captain Cook Electrical
4.9

82 reviews

Positive vs Negative
98%2%
Customer Service
4.9
Timeliness
5.0
Job Satisfaction ?
5.0
Rates and Fees
4.7
82 reviews
5 Sally Waters  · Excellent work – Excellent service and communication. Ollie did a brilliant job. Thank you.
4 Marylin R.  · Good customer service – After service is good . They the problem with short spam of time
5 Mabel Pereira  · Enjoy the summer in comfort!! – Silent and efficient with a choice of speed giving more comfort
5 John H  · Electrical work completed – Very pleased with all staff during 3 visits. They did a very good job.
5 Jane  · Reliable and trustworthy – Thanks to Ben, Max and Jess. Great job, efficient and friendly. We will definitely be calling on you again in the future.
2 Rippedoff  · Overpriced scam – Fact - $600 to change a light fitting and install a cooktop - overpriced join up scam - dont use thdm - shame!!

Recent reviews

Emma F
Emma F
 

We had Jackson come out twice and on both occasions he tidied up before he left, took all packaging with him and was polite. He worked quietly with no interruptions to our working from home.

Steve
SteveNSW4 posts
 

I recently needed some work done. Jackson attended. As soon as he came into the apartment he had a smile on his face, Jackson was polite, he told me what needed to be done and then provided me with a quote. Then he got on with the job. I would recommend Captain Cook Electrical Services to a friend

Paul B
Paul B
 

Unsatisfactory – Following previous work contacted them about new problem flickering light. Electrician made appointment to fix the problem them messaged cancelling and never contacted me about a new time/date.

Ken
KenNSW
 

Very very happy – This is the second time that James has done work for us. Having moved house we appreciated his advice. He is efficient and punctual leaving all tidy. A great job. We are so happy and would definitely recommend. Show reply

Andrew T.
Andrew T.
 

Light fittings and power points – Jackson was on time, polite and did a great job at a great price. Jackson and the boys at Captain Cook were used to change over old lead light fittings and put modern fittings up as well as replacing old and damaged power points. Great job.

Mark Twain
Mark TwainNSW16 posts
  Verified

The most pleasant experience with an electrical company ever – World-class professionals, loving their job and caring sincerely about their customer. Provide honest advice, arrive promptly and on-time, handle multiple tasks expertly, complete jobs to perfection, offer reasonable and fair pricing, and excel in customer service.

LouA
LouANSW8 posts
 

Great Service – Very professional and courteous electrician. Arrived promptly & wasted no time getting to work. All the jobs were done well and in good time. I'll definitely call Captain Cook Electrical next time we need work done. Show reply

Lillian
Lillian
 

Great job! – Dan was very professional, efficient and polite. He did a great job upgrading our switchboard. I would highly recommend Captain Cook Electrical to anyone! Show reply

Trevor L.
Trevor L.
  Verified

Professional, friendly and efficient – Arrived on time for the appointment. Professional and friendly, we were given a reasonable quote and they got onto the work straight away. Everything was done to a high standard and efficiently. We were very impressed and will definitely use them for all our electrical requirements.

Caroline
Caroline
 

Very happy customer – Very happy with the service provided. Prompt, friendly and delivered on service as discussed. Jack helped us out a lot with a number of electrical issues around the house and suggestions for future works. Thanks Jack. Happy to recommend. Show reply

JanW
JanW5 posts
 

Fast, friendly & efficient service – It was was easy from beginning to end. We had a number of jobs to complete, some of which had been outstanding for a while as they were a little tricky (awkward high light fittings inside and out, stuck globes etc). Nothing was too much trouble for Max. He found solutions to tricky problems, didn’t give up and was polite and efficient. Very reasonable price too. Show reply

Deb
DebNSW
 

Excellent service! – Have used Captain Cook twice now - very reliable, polite and excellent service. It’s great they sent the same person (Jack) as it feels like a more personable service. Definitely recommend. Show reply

Electricians

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Brett
BrettNSW
 

Great communication and job done properly – Jack provided clear advice on what we needed, solved problems that arose along the way and the result was exactly as requested. Show reply

Chris - Stanhope Gardens
Chris - Stanhope Gardens2 posts
 

Excellent Service provided – The tecnician today was friendly, efficient and trustworthy. He took me through the steps of the process and explained everything about the job. He cleaned up after his work. Top stuff.

SJW
SJW
 

Captain Cook Electrical - great service – We have used Captain Cook Electrical on several occasions and very happy with the work done. James had to hunt down the problem yesterday, and solved the problem for us. Captain Cook Electrical are my first port of call for a reliable electrician. And thanks James!

Steve
SteveNSW
 

Highly recommended electrician – The electrician was a lovely guy, he explained everything he would do and performed the work professionally and courteously. I will definitely call him again, as I have some other things around the house that I'd like doing up. Stephen Holland

Jonathan B.
Jonathan B.NSW2 posts
 

Very satisfied – Would happily recommend James and the team. We had a lot of work moving into a new house, and James was very concscious of trying to come up with solutions that were cost effective. Very professional, and always made sure to clean up his workspace, and always had good communicaiton before and after jobs

Ross Folkard
Ross FolkardNSW4 posts
 

Work,well done! – We approached Captain Cook Electricals for a quote on electrical works. Jack arrived on time and gave us a consise breakdown that enabled us to make our choice. The work was performed quickly, cleanly and efficiently in a friendly fashion. Recommend Captain Cook Electricals without hesitation.

LSS
LSS
 

Easy and pleasant experience – The entire experience was easy and pleasant. I had a great chat with the receptionist, and James was on time and just so lovely. He fixed our fan, exceeding my expectation that we would need to totally replace it, and he explained everything before he did it so I clearly understood. I’d absolutely use Captain Cook again.

LJG
LJGNSW37 posts
 

Highly Recommended – These guys are a team of legends. We've had James out to our home on multiple occasions doing ongoing work as we are renovating. They will now have our business for life. Always friendly, polite, honest and professional. Always a pleasure to have you in our home. Thank you so much for looking after us. Much gratitude.

Matt Benham
Matt BenhamNSW
 

Fantastic service! Above and beyond – Just received fantastic service from our electrician today who certainly went above and beyond. He had multiple elements to complete and nothing was too much for him but also nothing was too small either. Everything was done so professionally and to the highest quality. I have used many electricians over the years and I couldn’t rate him high enough!

Electricians

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Gavin T.
Gavin T.NSW
  Verified

Top Service – Free quote with plenty of helpful advice and options. The guy waited patiently while I finished a work call and then took the time to talk me through the options. Top quality work - exactly what was promised. Professional approach - on time, friendly, respectful of neighbours (was outdoor work) and cleaned up afterwards. Show details

Alan
AlanNSW3 posts
 

Great job – They did a great job. Showed attention to detail. Were pleasant to deal with. Did everything that needed to be done and cleaned up afterwards. Entirely satisfied with their efforts.

LeighStep
LeighStepNSW
 

Outstanding Company! – Upon looking for a new Electrician we came across Captain Cook Electrical - we certainly hit the jack-pot!! The whole team at Captain Cook Electrical from the owner, tradesman (Jack) and customer service representative (Michelle) were outstanding. It is so refreshing to have a team that truly understands customer service. They are friendly,… Read more

polite, skillful and above-all professional and knowledgeable.

I highly recommend this company to anyone requiring any electrical services - you will not be disappointed.

Great company!

Max
MaxNSW2 posts
 

Best advice, great service – Captain Cook electrical are fantastic. Service was prompt, and thorough, Jack was highly professional and respectful and took the time to explain and answer our questions . No hidden costs & a great job. We highly recommend their service. Show reply

Hannah E
Hannah ENSW3 posts
 

Fantastic Service – Captain Cook Electrical were fantastic, they put me right at ease with their knowledge and expertise when helping me get an internet connection installed. From the get go everything was just simple and smooth. Would definitely recommend and will be using the team as a first point of contact moving forward. Show reply

CC M
CC M3 posts
 

Great job! – James, the electrician who did the work for us (smoke alarm and heather fan) is very professional and friendly. He explained the job prior to commencement and completed the job well. Show reply

Herbert McDonald
Herbert McDonaldNSW4 posts
 

Great service, top advice – James and Ethan were two very polite people. Great knowledge, great advice and very efficient electricians. I would certainly use this service again and would also recommend them to friends and family Show reply

Moff
Moff2 posts
 

Excellent service – Very polite, professional, clean and on time nothing was an issue, work was completed quickly and efficiently,i recommended Captain Cook Electrical to anyone requiring their electrical services. Try them you won’t be disappointed  Show reply

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