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Captain Cook Electrical

Captain Cook Electrical

4.9 from 42 reviews · View Statistics

Reviews

4.9

42 reviews
  • Customer Service
    5.0 (18)
  • Timeliness
    4.9 (17)
  • Job Satisfaction
    5.0 (15)
  • Rates and Fees
    4.6 (17)
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Pam

PamSydney, NSW

  • 2 reviews

Great customer service.

published

From my first call to Captain Cook Electrical to when the job was finished I was extremely impressed!
Jack was great. Turned up on time, very professional, answered my many questions and did a terrific job.
I will definitely be using CCE for all future electrical needs. I highly recommend the team from CCE.

Customer Service
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Job Satisfaction
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

We are extremely glad Pam that everything ran smoothly from your first call and you had a clear and precise view of what Jack was doing for you. We greatly appreciate your review and look forward to any recommendations in the future.

Barbara Campbell

Barbara CampbellSydney, NSW

Electrical

published

The Team were professional super clean and friendly
Nothing was too much trouble
Great job great service
The team gave me good advice and explained my options
Highly recommend their work
I had PowerPoints put in And my tv mounted on the wall

Customer Service
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you Barbara.
As a team we are delighted you have had an amazing experience. We greatly appreciate your wonderful review.

A Small Family Business Doing it Right !

published
Customer Service
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

John you’re review is amazing and we are so glad that the Captain Cook Team were able to assist you through the entire electrical process. Thank you for your wonderful words.

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Great Job

published

Used CCE to hard wire our internet connection to the downstairs office. The guys (Rob and Max) faced a number of challenges, but worked really hard to overcome them and make sure we were happy.

Customer Service
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Job Satisfaction
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you Stirlo for your review we greatly appreciated it. We are glad that Max and Rob were able to assist in getting your internet up and running and beyond.

Ron Hardaker

Ron HardakerSydney, NSW

Excellent Service

published

We've been clients for over 3 years now covering 4 or 5 visits/services for different problems. I have always found them prompt, professional & helpful. I'm very happy to recommend them.

Customer Service
Timeliness
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you Ron for your feedback. We greatly appreciate ongoing happy customers.

Excellent service

published

Rob gave excellent service. Transfered NBN and modem to another room. Very polite and professional and efficient. Would recommend this company and service to any one needing electrician. Came promptly.

Customer Service
Timeliness
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Emsee thank you for your wonderful feedback. We are happy Rob was fantastic and could assist your NBN requirements.

Malcolm

MalcolmSydney, NSW

Home Electrical

published

James was very professional explained everything excellently and he did the job very speedily. I would have no hesitation in contacting Captain Cook Electrical again for any home electrical repairs that may arise!

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

As a local business it’s wonderful having such positive feedback to share with our staff and future customers. Thank you

Robi R.

Robi R.Sydney, NSW

Captain Cook Electrical

published

James replaced all my lights with LED and did a couple of minor jobs that had occurred since he was here to quote on original job. All done on time, cheerfully and efficiently.
Would recommend Captain Cook Electrical

Customer Service
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Robi we are glad that James helped you so much and your lighting was fantastic. Thank you

Natalie

NatalieSydney, NSW

Great electrician !

published

James was friendly, polite and punctual as well as quickly fixed the problem. Good explanations and efficient in fixing the issues. Highly recommend this service. Booking was also easy and friendly.

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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you Natalie for your positive review. We are glad James and the team helped and fixed your electrical issues!

The reviewer stated that an incentive was offered for this review

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Marilyn

Marilyn

  • 2 reviews

Prompt attention

published

The team were punctual in attending to our requirements. As we had no safety switch, explained reasons why it should be installed and attended to same promptly. Professional and punctual attendance and we would be happy to recommend.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you very much for your review Marilyn. We greatly appreciate your positive feedback.

rogue

rogueSydney, NSW

Great Electrician!

published

Max was punctual and polite. He worked efficiently and was able to solve problem why safety switch was continually tripping. Also explained advantages of upgrading old board. Great worker! Thanks...

Customer Service
Rates and Fees
Incentivised ReviewNo
1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you for your wonderful review and we are glad Max explained your requirements clearly and solved your electrical issues.

Ann Nixon

Ann Nixon

  • 2 reviews

Excellent Service

published

Rob was punctual, efficient and thorough. He explained the installation and operation of new safety switches on a very old switch board very clearly. I can recommend him with the greatest confidence.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Ann thank you very much for your review. We greatly appreciate your kind works and are extremely happy Rob helped you with your electrical requirements.
CCE Team

Excellent service!

published

Rob was very efficient, courteous and got the job done well. I would recommend Rob for any electrical work, he was punctual and professional, thanks for your hard work today.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Sam. We really appreciate it and are so glad to hear you had a great experience with Rob.

A Pleasant Surprise

published

It was a pleasant surprise when Rob appeared on time ready to start. He did a great job, explaining procedures as he went. Competent and able, I will be using Captain Cook again.

Incentivised ReviewNo
1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Dear Chris
Thank you very much for your positive review. We are glad that you were very happy with Robs workmanship.
Regards
CCE gla

Quality service

published

Rob arrived on time and explained setup. A huge job to relocate a large complicated circuit board . With assistance from Max the job was done with incredible diligence . We were kept informed as to progress and choices along the way . Rob is friendly, a good communicator and a very talented tradesman . We will definitely use this company again .

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Dear Belinda
Thank you very much for your positive review, we are so happy CCE were punctual and informative. We look forward to helping you in the future.
Regards
CCE

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david

davidSydney, NSW

  • 2 reviews
  • 4 likes

Excellent service

published

Max from Captain Cook was punctual, diligent, polite and fixed my electrical fault. Another company had struggled to locate it, but Max and his colleagues from Captain Cook worked their way through the issue and fixed it! I would highly recommend him and Blake from this company. A pleasure to deal with them. Sorab

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback David. We really appreciate it and are so glad to hear you had a good experience with Max.

Z Hart

Z HartSydney, NSW

Fantastic service

published

Rob attended our home and attended to a number of issues. No job was too small or too difficult. His work was impeccable and he has such a pleasant friendly manner. Will definitely call for Rob again. He was fantastic.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Zora. We really appreciate it and are so glad to hear you had a good experience with Rob.

Highly recommended for fast service

published

Rob was fantastic. He came in and promptly sorted out our issues and even cleaned up beautifully at the end. Highly recommend Rob and Captain Cook Electrical to any business.

Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback. We really appreciate it and are so glad to hear you had a good experience with Rob.

Paul Secomb

Paul SecombSydney, NSW

  • 2 reviews

Great work. Faults found

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Paul. We really appreciate it and are so glad to hear you had a good experience with Rob.

June

JuneSydney, NSW

Highly Recommend

published

I had Captain Cook Electrical install 3 indoor lights and one outdoor light for me. I dealt with Paul and he was very efficient, courteous and a pleasure to deal with. This was the first time I have used Captain Cook Electrical and I highly recommend them.

Incentivised ReviewNo
1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback June. We really appreciate it and are so glad to hear you had a good experience with Paul. Hope the new lights look great!

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CategoryElectricians
Contact Number 1300 669 135

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