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GHS Plumbing and Electrical

GHS Plumbing and Electrical

 Verified🏆 2026ghsplumbing.com.au
GHS Plumbing and Electrical
4.8

1,131 reviews

Positive vs Negative
94%6%
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Customer Service
4.8
Timeliness
4.7
Job Satisfaction ?
4.8
Rates and Fees
4.4
1,131 reviews
5 Carolynl  · Tyrone arrived on time and was very honest about what the options were. I will use them again if the need arises. Thank you so much.
5 adg  · Great service from Daniel and Lachie .Extremely grateful to have my ducted heating working and so quickly
5 Robert  · Great service. Fixed everything Very happy with how everything went . We now have hot water again.
5 Pam  · Thank you to Steve and Shane friendly efficient service Happy customer
5 Rom R.  · Steve was on time and efficient. Would hire them again
5 Lyn S.  · Shane was excellent tecknition great attitude and friendly advice 1 phone call next day hot water system installed Thanks to all the team at GHS. LYN.S.
Stella T.
Stella T.
  Verified

We had Tyrone relpace our toilet. The toilet did not fit properly, so Tyrone stopped and had a chat to us to explain what the issue was. He came up with a solution that left us very happy. We found him to be honest and passionate at what he does. Thank you very much.

Ask the reviewer
Tania
TaniaVIC3 posts
  Verified

A HUGE THANK YOU to Ty & Lachlan for their amazing efforts (in the persistent rain) to replace my Mum’s gas line after discovering a gas leak. Mum is enjoying her new cooker which was installed once the gas line was tested and safe. If you are a pensioner and looking for experienced and reliable plumbers, then I highly recommend GHS! Your safety… Read more ·  2

is always first and foremost and Ty & Lachlan acted promptly to ensure my Mum and her home are safe. Thank you again. Tania

Reviews with attachments

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Ian
IanVIC
 

Great guys, cleaned up and very respectful. Work was finished to a great stardard, and communication of what was happening was promptly communicated. Show reply

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Janelise C.
Janelise C.
  Verified

Wrote and afraid lost review but … I could not be happier nor more impressed than I am with Nick yesterday, great & very efficient and helpful, … and Kyle today. OMGoodness, Kyle was a super efficient, strong, friendly young man! And he did not leave a scrap of rubbish … all clean. The only thing he left behind was a Very happy customer so thanks to all. Show reply

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Georgia
Georgia
 

Steve fixed our tap and pipe in less than an hour. He was friendly and professional. When explaining what needed to be fixed he was upfront about the cost and explained everything clearly. Highly recommend him Show reply

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Gerry
Gerry
 

Quick response and quality install from Pat , very happy, re-assuring to know there are still good Trades people out there Show reply

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Miranda I
Miranda IQLD
 

Hot water not coming out from the shower – Karl and Thomas promptly responded to our issue with the hot water not working in the shower. They were incredibly attentive, thoroughly investigating the problem and quickly identifying the source. Not only did they arrange for a new hot water system for us with impressive efficiency, but they also went above and beyond by identifying other… Read more ·  1

potential leaks during their visit, which they addressed as a complimentary service. Their professionalism and proactive approach made a significant difference, and we’re grateful for their expertise.

Positive reviews

Shona R.
Shona R.VIC
  Verified

Easy and simple process from quote to completed job. Reasonably priced, compared to other quotes. Punctual and pleasant site crew and office team, recommend for quality and high standard of work. 10/10. Show reply

George
George3 posts
 

Ty was brilliant, went straight to the source of the problem,very pleasant and respectful. Explained the cause and what was required,would have no hesitation in using and recommending your company again. Show reply

valerie c.
valerie c.VIC
 

Called to organise to have my slip systems serviced. Harry attended and carried out the service for us. He took the time to show my son how to complete basic maintainence to help increase the time between needing service of the systems. Couldn't be happier with the results Show reply

Negative reviews

Sandra I.
Sandra I.
 

BAD experience! scammed me of my money! Demanded payment upfront for which i paid a deposit of $500. They claim works had commenced to demand full immediate payment when NO Works had commenced at all.. no works were ever even initiated! I demanded a refund, they say it is going to take up to 10 business days and will keep $220 as per their… Read more

policy for failing to provide the service promised … Nothing wad done! NOTHING! Scamming me of $220. A matter for the ACCC to deal with. Watch out so it doesn’t happen to you

GHS Plumbing and Electrical
GHS Plumbing and Electrical    

Hi Sandra, We need to be clear that… Read more

Craig M.
Craig M.
  Verified

Our ducted gas heating system failed at short notice. I phoned three companies for a quote. The first company to provide a quote was General Home Services. The quote was supplied, and discount applied on a sliding scale, as they could install the following day. There wasn’t the opportunity to receive other quotes and the price was only valid if I… Read more

accepted today. A deposit had to be paid the same day. Reluctantly I accepted the quote, and paid the deposit. I was leaving for work and phoned the company to complain about the sales tactics (accept the quote, today’s price etc) I put the quote on hold until I received other quotes. Two other quotes were substantially cheaper than this company. I request a refund of my deposit. After futher discussion and emails a refund of 90 % of the initial deposit was received. However this took longer than the expected 5-7 business days, and required more emails to be sent.

Based on my experience with this company, I wouldn’t recommend them.

GHS Plumbing and Electrical
GHS Plumbing and Electrical    

Thank you for your feedback. We're… Read more

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Ralston
RalstonVIC3 posts
  Verified

I’m the home owner and was away on holiday and my daughter and her partner were taking care of the place. They called this company with a plumbing issue and the guy who came out made it to be a major job. He gave them a ridiculous quote and got them to pay before the job was done. The work was done in less than an hour and the supply of the tap,… Read more

copper tubing and joints would cost less than $100. The total cost of the job came to over $800. When I got back from my holiday , I called them for a breakdown to find out the labour cost. I was told that they only quote for the whole job. They do it this way ,so that they can rip off vulnerable people who are not aware of prices. Do not fall for the 5 star reviews given by others. If it was possible I would give them zero stars. The Victorian Consumer Affairs have them listed on their “Public Warning “ list.

GHS Plumbing and Electrical
GHS Plumbing and Electrical    

Thank you for your message. I’ve… Read more (+3 replies)

Recent reviews

Arthur C.
Arthur C.
 

Excellent - on time, good communication and most importantly, works all seemed good and professionally executed. The team being Steve, Daniel, Harry, Abdul were all great but special mention to Tyron who went above his duties to ensure everything was done to our satisfaction including removal of all rubbish, even rubbish left by other people. Highly recommended. Show reply

Wayne Carson
Wayne Carson
 

Harry and Shane were complete gentlemen and fantastic tradesmen. The work was completed to a high standard and I will be using General Home Services again for my next job. Well done everyone Show reply

Sandra J.
Sandra J.VIC
 

The service from GHS was excellent. Harry, the electrician fixed an issue I thought was going to be problematic, but he was knowledgeable, efficient and so so pleasant to deal with. Would definitely recommend them. Show reply

Jelly
Jelly2 posts
 

Harry was great. He installed my new security camera and fixed another light for me. I was impressed that he took the time to ensure that the camera was synced to my phone and all set up correctly. Very happy! Show reply

Lynn
Lynn
 

I had an issue with a gas ring on my oven hob. A young man called Erind fixed the problem speedily and efficiently. He was professional, respectful and extremely well mannered. He is a credit to himself and the company he works for Show reply

John F.
John F.VIC
 

We needed a plumber and after a call Steve (plumber) was with us in quick order. In assessed the issue and had our washing machine problem fixed in no time. A fantastic service, efficient, effective and Steve knew his stuff.

Alicia
Alicia
 

Highly recommend General Home and Services!! Super professional, friendly and thorough. Shout out to Steve the plumber! Found the problem quickly, showed me the problem, offered me a decent quote and overall showed great professionalism! Thank you again!

Rachel
RachelVIC
  Verified

Absolutely fantastic service. Both Nick, who did the initial callout and Kyle, who did the repair on or leak gave top tier service. Friendly, helpful and explained everything really well. Will be using again when needed. Show reply

Plumbers

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Debra Dash
Debra Dash
 

This company I would recommend because they delivered! Nick phoned 30mins prior to the admin appointed time for me. Nick had a welcoming and professional personality. He advised me of an insurance requirement on my old tap needing a pressure limiting valve, without it the insurance company would most probably deny a water claim because I don’t… Read more ·  1

have one. New rules and regulations that insurance companies are not eager to warn of. This company are now in my contacts list as my ‘plumbers’

Raelene W
Raelene WVIC4 posts
 

Tyron came and installed a new hot water system for me and did a fantastic job, I also had a problem with pipes making a loud banging noise when turning taps off. Tyron did a brilliant job of discovering where the noise fault was occurring, and fixed the problem. I would highly recommend Tyron, I also found that he was a very pleasant and well… Read more ·  1

mannered person to deal with, and will certainly be getting him back if I have any more work to be done, excellent job Tyron.

andrew
andrewVIC
 

We heard a hissing sound one morning and GHS sent someone around right away. It turned out that we had a water leak AND a gas leak. Kyle and Nick did great work and all of our problems were fixed very efficiently and quickly. Show reply

Sandra O.
Sandra O.VIC2 posts
 

Daniel from General Home Service was fantastic. He arrived on time, fixed my plumbing problem, was very friendly and courteous. I would highly recommend this company.

Carmela  Lobosco
Carmela Lobosco
 

I was so happy with Steve coming out to check out our AC he really helped me out so much and I would recommend him to my family and friends he’s so dedicated and efficient to his work thank you Steve

Peter Wiggins
Peter Wiggins
 

Woke up with the hot water unit leaking. General Home Services had someone around within 1hr to look and inform us what needed to be done under their recommendation. We agreed to replace the hot water unit and within 2hrs, we had Daniel & Will knock on the door to replace the unit. All work was done in a timely matter, area left clean, and… Read more ·  1

Daniel also offering to show a couple of maintenance tips. Both Daniel & Will were very courteous, polite and friendly. Thanks for your promptness.

Peter H.
Peter H.VIC3 posts
 

Thoroughly recommend General Home Services following my Panasonic Air Conditioner service. The serviceman arrived on time, was quickly on the job and serviced the a/c with a minimum of fuss. This is my second positive experience with General Home Services and will definitely use them again. Peter Hughes Mitcham 3132 Show reply

Rhi
RhiVIC
 

Amazing. So polite and helpful talking me through what happened. Super quick to respond and very grateful with the outcome. Tayden is amazing would highly recommend his service Show reply

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