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Captain Green Solar

Captain Green Solar

3.8 from 111 reviews · View Statistics
See the Best Solar Panel Installers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

3.8
111 reviews
  • Value for Money
    4.1 (72)
  • Product Quality
    4.2 (69)
  • Return Claim MadeYes (1) · No (66)
  • Customer Service
    4.0 (75)
  • Warranty Claim MadeYes (4) · No (62)
  • Purchase Price$4,658.61
  • Timeliness
    4.2 (45)
  • Job Satisfaction
    4.2 (43)
  • Rates and Fees
    4.2 (41)
  • Installation
    4.2 (67)
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My 7.7 Solar System and now my 10.1 solar battery

published

My Solar System was supplied and installed professionally. Great communication and professional I've had 5 of my friends go with them and we are all happy with captain green.. Thank you so much captain green the best solar company in Australia

Value for Money
5/5
Product Quality
5/5
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A O.
A O.Sydney, NSW

Honest and ethical advice

published

I wanted to instal solar panels but was worried that a huge gum tree on my neighbour's property, which gum tree blocked the north side of my house would shadow all panels on the north. Lisa emailed me photos which showed the gum tree casting shadows over the proposed panels in all seasons. She advised that it was not cost effective for me to instal solar, given that I live alone and my electricity bills were not high enough to justify the costs of solar. I am very impressed with her honesty and ethical conduct.

Value for Money
5/5
Trustworthiness
5/5
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James
JamesSydney, NSW
  • 2 reviews

Great service

published

The solar panels were working well. There was a bit of hiccups in the beginning but the company has follow up promptly and issue was resolved. Very responsive and responsible.

Value for Money
5/5
Product Quality
5/5
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Bassam S.
Bassam S.Sydney, NSW

Can't ask for more !

published

Got my system installed 1 week after paying the deposit :)
Starting from the sales process everything went well and beyond expectations , all my questions got answered in a perfect timing , all this credit goes to Lisa Brown from Captain Green solar who made this journey easier that I've expected

Trustworthiness
5/5
Customer Service
5/5
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Customer Support was great

published

Purchased a new house with solar panels already installed - was able to chase up the details (including warranty information) promptly and with too much fuss. I now know exactly what I have installed and how it should be performing.

Product Quality
5/5
Trustworthiness
5/5
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Nightmare!

published
Value for Money
1/5
Product Quality
1/5
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BEWARE

published

2 weeks and still no deposit refund. BEWARE, after wasting our time for weeks only to advise my wife cannot install due to stock. Refund our deposit captain green solar

Value for Money
1/5
Product Quality
1/5
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Chris
ChrisHunter Region, NSW
  • 11 reviews
  • 5 likes
  • Verified

no after sales help

published

I had a 10KW system installed on the 03/06/2021, my next electricity bill doubled to what I had previously, they sent a repairer out who spent half a day fixing and then had to send him back to fix again, I just received my next electricity bill and find that 80% of my solar generated electricity is pumped into the grid and 20% is usage, the bill shows that over 94 days through the day I used 510 KW and at night we used 1800 KW, I spoke to Luke and he found it funny and said yeah thats about right, told me to pay an expert to check it to see if there was any problems at my expense, also said no one would be bothered listening to my problems when I said I was going to the ACCC and Fair Trading, buyer beware and dont say you werent warned

Value for Money
1/5
Product Quality
1/5
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ajitpat
ajitpatSouth East Queensland, QLD
  • 2 reviews

Had great service, even with border lockdown as product had to come from across border. Thanks

published

The crew that was contacted to do the work in Queensland were very efficient and professional, job done in 4 hours as promised, would recommend Captain Green for your solar product.

Value for Money
4/5
Product Quality
4/5
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Charles Y.
Charles Y.Sydney, NSW

Great local Sydney solar provider

published

Knowledgeable consultants that tells you the best system for your needs rather than just trying to make a sale, provides great after-sale support, and generally caring for the customer's needs.

Value for Money
5/5
Product Quality
4/5
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A comprehensive set of solutions to something I thought may be complex.

published

Captain Green were able to plan our solar installation in a no fuss way, anticipating questions as we went along. I was happy with the offering they came up with and their installers did a great job. Happy to have taken the recommendations of two seperate friends for Captain Green

Value for Money
5/5
Product Quality
5/5
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SuA
SuASydney, NSW

Prompt replies and good service .

published

Prompt replies and good service . Just had it installed a few weeks ago. Took half a day. Installed by CEC accredited subcontactors. Seems to be working fine. Nice app to monitor solar generation. Awaiting the electricity company to install a smart meter so that I can return some electricity to the grid.

Value for Money
4/5
Customer Service
4/5
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good service

published

installation as per the plan, good courteous and professional workers.
No complaints on the work done.
I would recommend this installer to my friends if necessary. Heard about them via a friend.

Value for Money
4/5
Product Quality
4/5
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Good communication

published

Very efficient, friendly and communicated with me throughout the process. The installer was very knowledgeable and a joy to deal with. They left the place neat and tidy. Highly recommend

Value for Money
5/5
Product Quality
4/5
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Fantastic service! On time and very neat installation.

published

Fantastic service! On time and very neat installation. From the time of enquire to the actually installation everything was handled very professionally. I would recommend them and use them again.

Value for Money
5/5
Product Quality
5/5
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Questions & Answers

Dave
Daveasked

Is Captain Green still around and if so why doesn’t someone answer there phone?

1 answer
Captain Green Solar
Captain Green SolarCaptain Green SolarSend a private message

Get an answer from our members and Captain Green Solar representatives

Details

CategoryPhysical Shops, Solar Panel Installers and Solar Retailers
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberYes
Clean Energy Council Recognition Approved Retailer and Member
Solar Connection TypeGrid-Connected and Hybrid
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