1 photo
Car Mods Australia

Car Mods Australia

3.0 from 30 reviews · View Statistics
See the Best Vehicle Accessories & Parts Shops in 2022 as rated by Australians on ProductReview.com.au.
Brand Manager for Car Mods Australia? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

  • Product Quality
    3.9 (15)
  • Return Claim MadeYes (2) · No (16)
  • Shipping
    3.0 (20)
  • Customer Service
    2.9 (22)
Previous
Next
Sam
SamNedlands
  • 2 reviews

Do not Order from this store, Poor Communication and Lead Times

published

Worst Communication I have experienced from an ecommerce business.
Parts listed on the website are not in stock and they have to order them.
My order has been placed for almost a week and a part still has no ETA to their warehouse.
I have sent multiple emails with very little response.
No solution or resolution has been put forward and money is stuck with this company.

Shipping
1/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!

Do not purchase from here

published

Terrible communication. I ordered an item that I needed urgently as the website said it was in stock. 1 week later and still no communication or response to my emails.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Kirk J.
Kirk J.Sydney Surrounds, NSW

Average is being nice

published

Order some parts which clearly state “in stock” on their website.
Wait 2-3 days only to see your order getting no updates. Sent emails never to get a reply and once you call them it’s oh we don’t have that in stock we just show it is online but once you place an order we ask the supplier and they have a back order….
This company would struggle to organise a root in a brothel.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Frank Bean.
Frank Bean.South East Queensland, QLD
  • 3 reviews
  • 2 likes
  • Verified

NeoMax Silver Coilover's

published

Ordered a set of Neomax coilovers From CMA a few months ago delivery time was faster than i was originally told with the covid delays product came extremely well packed and they have been a great addition to my vehicle (2003 Subaru Forester) providing increased stability whilst still maintaining an acceptable amount of comfort.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Vehicle Accessories & Parts Shops

Find out how Car Mods Australia compares to other Vehicle Accessories & Parts Shops

Know better, choose better.

Compare all

Hit and miss

published
Product Quality
4/5
Shipping
2/5
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

When “In stock” means back order off supplier

published

I ordered some fittings on Thursday 7th April, I rung them on Friday asking if what o ordered was in stock and how long it would take to be delivered. I was assured the items are in stock and my order would be delivered early the following week. I then received an email early the following week indicating my parts would be posted on Monday 18th April! The job I was doing has been booked in to be completed on Friday 15th! So I expect my item to arrive on 21-23rd April. Over 2 weeks since ordering, as apparently “In Stock” means “In stock” at our suppliers warehouse.
I won’t be a returning customer.

Shipping
1/5
Customer Service
1/5
Similar opinion? Write a review on ProductReview.com.au!

No support for Product Issue

published

I purchased an Innovate Boost Gauge ($330) that had a needle that jumped around about 2-3 psi (sometimes up to 5 psi) introducing a 30% error margin in gauge reading. Car Mods would not accept a return for the gauge as the manufacturer said that was normal behavior for that gauge. Furthermore, they wouldn't refund because I had opened and fitted the gauge. I wont buy from Car Mods Australia again and I wont buy any Innovate products again

Product Quality
1/5
Shipping
3/5
Similar opinion? Write a review on ProductReview.com.au!
Mark G.
Mark G.Greater Melbourne (Outer), VIC
  • Verified

Lots of stock that doesn't exist.

published

I found this website when I searched locally for a part I was going to import from the USA. I quickly ordered it, to find out a week later CMA backordered the item, and the supplier hasn't produced it for more than a decade. Complete waste of time.

Shipping
1/5
Customer Service
2/5
Similar opinion? Write a review on ProductReview.com.au!

Excellent communication

published

I have had long term purchase experience with CMA at early days and always was served with 100% customer service manure so nothing but positive review. Be proactive in your research before you blame a supplier I know we all would like to be serve immediately , but we have to live in reality and be little bit more patient.
I will continue purchasing and recommending CMA to all my friends and relatives without doubt.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Vehicle Accessories & Parts Shops

Find out how Car Mods Australia compares to other Vehicle Accessories & Parts Shops

Know better, choose better.

Compare all

Great customer service

published

Easy to search the website and they have lots of parts. I bought some coilovers that were on sale, I rang up and Jayden was really great and helpful.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Clint
ClintSouth East Queensland, QLD

Perfect service for rotors and pads!

published

The service at team Carmods was fast, informative and had my DBA Rotors and pads quicker than anywhere else I’ve purchased parts from. I’ll be a repeat offender for sure! Good job guys!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Great ordering experience

published

The CMA online store is easy to search and navigate with a huge range of what you want.

Huge variety of bot street and race parts delivered to your or your mechanics door is excellent!!

The CMA team is also a huge help if wanting advice in the part and if / how to fit it

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Vehicle Accessories & Parts Shops

Find out how Car Mods Australia compares to other Vehicle Accessories & Parts Shops

Know better, choose better.

Compare all
ArtyV
ArtyVPerth, WA

Awesome customer service

published

Great communication and an amazing range of products. Would definitely purchase again and would recommend this business to anyone looking for car parts

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Highly recommend CMA - expert advice and service

published

Huge range from standard to specialty parts. Sales team have excellent knowledge and service.
I have been a customer for many years and they have always delivered on price, service and delivery. I wouldn't buy from anyone else.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
brett_ginn
brett_ginnSouth East Queensland, QLD

Great range and if they don't have it they will get it!

published

Always happy to source those weird parts for you when they don't stock them, great knowledge. Having been dealing with these guys since the beginning and 4 cars later I'm still buying from them! I see a lot of people whining about stock issues but unfortunately that's just the age we are in, every business is the same but these guys have still done their best to get things sourced as quickly as possible.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Details

CategoryOnline Shops, Physical Shops and Vehicle Accessories & Parts Shops
Offers Free Standard Shipping No
Type of Products OfferedCar Parts & Accessories
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.