Partner spent $90 on this mob got nothing in return no tracking of the order nothing just basically doing a runner so i requested a refund near on 30 days later i got the refund. F em i hope they get karma for scamming people
Do not buy. They never send them, and they never respond to emails. Which is the only contact method available. I successfully claimed the money back through dispute with my bank.
Ordered and received a rear set (rear windows and tailgate quarter windows) for a 2025 Subaru Forester. The rear window shades fitted poorly, with gaps (ie: not as depicted). The quarter window shades are entirely the wrong shape and don't stay in place at all. Multiple attempts to contact the company via the only available means - email - remain… Read more
unanswered. These are completely inadequate for purpose and not as advertised. Dodgy products, no follow up customer service and no mechanism to complain. Next stop, Consumer Protection.
Reviews with attachments
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DO NOT USE THIS COMPANY. So annoyed with myself for not researching the reviews. Product arrived fairly quickly, but they don’t fit, also don’t match the image on website. No response to emails which is when I googled reviews. Not even bothering to chase it up given the reviews. Pics show how the actual shade is different to the website pic and how it doesn’t fit to the window.
Ordered from Car-Shades Australia for a new BT 50. The car shades were delivered, unfortunately they were not for a BT 50. Have sent emails (no phone number to ring), alas no response. Only positives, they were delivered and are seemingly well made (just don't know for what vehicle)! Picture provided. Second time suckered by products sourced from China (see review The Car Defend), go figure!
Scammers – Wrong size shades. No reply to email, Wish I'd looked for reviews first.
Excellent product and fit for our VW Touareg – Bought three shades for our 2020 VW Touareg; one for the rear tailgate window and two for the rear side quarter glass windows. After ordering I read some of the negative reviews on here and thought to myself that I’ve probably made a mistake ordering these. Shades finally arrived, taking a bit longer than expected as they were dropped shipped out… Read more
of China (which wasn’t obvious when ordering). That aside they appeared to be reasonably good quality and even better, they fitted perfectly! I don’t understand the negative reviews of poor fit, etc.. but can only conclude that there are a lot of people that can’t follow simple instructions as to how to instal or are just a bit challenged. Either way, they are a great product and fit the Touareg perfectly at a reasonable price.
Positive reviews
had a great experience – i was terrified after reading reviews after i had already ordered. but i really dont know what all the hate was about. mine are perfect, we ordered for two cars and i dont think we will need the clips provided as they are firmly attached enough with the magents for now ordered from these guys are swearing off snap-shades for life
Jokes on them – I bought these thinking cool.. cheap car shades because I really didn’t want to fork out the money from snap shades. It wasn’t until after I paid and waited a few weeks that I thought hmm something feels dodgy.. went on Google and of course found all of the bad reviews. I tried contacting the company, no response. Contacted my bank and they… Read more
refunded the money. THEN I get a notification that it had been sent out for delivery a month later… today they’ve rocked up and they fit great haha. And best part, I paid $0 for them! I have a 2017 Nissan x trail, yes the shades are from China, however, they fit my car perfectly. Win win for me
Ordered & Delivered 2018 Tiguan Car Shades for my back two doors – Not sure about why the others have complained so much, but I had placed an order for my car's shades and they were delivered and fit perfectly on my 2018 Tiguan. I started a dispute process with my bank that I will withdraw at the time of writing this post. The seller posted the item via AusPost with tracking provided and uses shopify.
Negative reviews
Should have done some review research before ordering - it's been 4 weeks and my order has still not arrived. I have had no response from customer service, and there's no number to phone. Lesson learnt!
Ordered car shades on 11th February, 4 weeks ago. Still no sign of product, apparently label for Australia post was created on 19th but still hasn’t been picked up. No response via email. Regrettable order. Very poor.
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Paid my order( order number 9817258)on the 14/01/2026, email to the company with no reply and no notification when the product will be posted, very poor customer service. 03/02/2026 I am still waiting for my order, this company is a scammer don't buy from them, they still haven't replied to my email, please everyone don't buy from this company. Lucky my bank refund my money after I lodge a complaint.
Recent reviews
SCAM!!!!!! does not reply to emails. Clearly states the product would be delivered within 2-8 business days. It has been longer then that now with no update. DO NOT BUY FROM THIS PLACE. LEGITAMTE SCAM. I have contact the relevant authorities to retrieve my money.
Stay away!!! No response and no refund! Sent shades back as they were too big for my car and left a huge gap at the bottom. Scammers!! Reported business to nsw fair trading & reported to my bank too
Hello, I was trying to contact them again regarding my order. They send me the wrong window shade, and I already returned the item to them, as confirmed by the tracking number. However, I still have not received my refund. Please process my refund immediately. It has been several several days and I have not received any response from you. If I… Read more
do not receive a reply within 48 hours, I will open a dispute with my bank/PayPal and with the platform where I made the purchase.
Thank you,
If I could give 0 star rating I ordered the Peugeot sunshades. When they arrived, they didn’t fit the car windows. I emailed the company directly to their info@car-shades.com.au to rectify the issue, I never received a response. I did a follow-up email with no response. I have now issued a bank refund through my bank to follow up with this issue. Worst customer service worst product. I do not recommend avoid at all cost
Ordered shades for 2 different vehicles. After payment I received an email stating one shade was not available and I would get a refund. No offer of a back order! 2 weeks later there was no refund. Another email and told refund within 3-5 days. Still waiting. Their portal should not allow you to purchase a product that is unavailable. Very… Read more
misleading as a would have purchased somewhere else. Purchased the item from Koabrella. Don’t use this company!
DON'T ORDER FROM THESE PEOPLE. THEY'RE 100% DODGY and don't have any any business address or contact details to follow up on orders. No one responds to emails. Please don't waste your time or money. 0 stars
Ordered on the 18 October and delivered on 3 November expect delays in delivery the courier link isn’t the best either. The product is dropshipped from China hence the long delivery times. I purchased the 2 rear shades and the corner window shades and the Front windscreen shade for a 2018 Subaru XV the rear shades came in different sizes but… Read more
seemed to still fit the windows and after a long wait for them to arrive I’m not gonna send them back for another potentially 4-6 week wait time for potentially another mismatched shade and the corner shades aren’t perfect either but same again. Given all the bad reviews I was thinking I was not going to see them arrive but if they were upfront and honest about delivery times and where they were coming from I wouldn’t have been so harshly reviewing them as I am now but seeing as I have received them and they fit (just) I am giving it. 3/5.
Completely scam!!!!!!!! Don’t buy from theme! The quality is so poor and the car shade don’t even fit my car. I have emailed them 4 times and I haven’t heard from them.
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This is the worst company in the world, wrong shade for my car, spent $15 to return the item for a full refund and now it’s been sent back to me. What a waste of my money and time
Ordered shades specifically for our car. The shades that arrived do not fit our car. We have contacted comany many times, no response, email only, they have no phone. WHY?? Have tried Consumer Protection NSW who advised company has no ABN. Now trying to get our money back through our bank. DO NOT USE THIS COMPANY. Thinking of contacting… Read more
Channel 9 Current Affairs for their assistance as there appears to be numerous customers out of pocket. Sham company.
Avoid these scumbags like the plague they are. Wrong sized shades sent, when Car Shades were emailed they wanted pictures of the shade fitted to the car. Not sure how they expected me to do this, the thing was way to big for my vehicle. No reply to emails, piss poor service. But that seems to be they way this peasants deal with their 'customers'. Cheat and steal and hide behind the internet.
I placed an order on the 10th April 2025. I haven't received the goods and they won't respond to emails. Scam company. I'm waiting on my bank to dispute the money taken from my account.
Sent shades that didn’t fit. Sent back and numerous emails later still not refunded monies. No contact number and no ABN number available on website. Now with Fair Trading trying to get refund. DO NOT BUY FROM THIS COMPANY
Update from last month received shades wrong size , multiple emails to company and no replies. Escalated it with our bank , will be receiving a refund in a couple of days. I urge anyone who has been ripped off to get their bank involved for a refund.
Very dodgy! – We bought car shades from this company a few years ago and they were ok. Tried to buy more recently and product never arrived, and no response to emails. Trying to recover $ through our bank. It is an overseas company and seems to be a sham - should be shut down.
Scam - avoid – I ordered shades for my car and they didn't fit. These were returned and no refund was provided nor was their any response provided when I emailed them. I wish I had read the reviews before purchasing. Please do yourself a favour and avoid them.
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Have received funds back from Bank as disputed transaction. Please stay away from this company.